Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Support Essentials
Awards and Testimonials
Getting Started
License Agreement
Support Guide

Rapid Recovery Product Notification

Product Release
New Release


Rapid Recovery 6.9

We are excited to announce a new release of Rapid Recovery 6.9.

Look what's new :

  • Object-locking (immutability) for Amazon S3 and S3 compatible archive targets
  • Added support for Quest QoreStor as S3 archive target
  • Added support for Oracle 19c, 21c
  • Added support for SQL Server 2022
  • Added support for Ubuntu 23.04, 23.10, 24.04, Debian 12
  • Added support for RHEL 9.3, SLES 15 SP5
  • MongoDB upgraded to 7.0

See the release notes for details on enhancements, corrections and improvements.

Rapid Recovery 6.7 is now in limited support.

Rapid Recovery 6.6 is scheduled to go into discontinued support on August 8, 2024. To determine the current support phase of your product, please refer to the Rapid Recovery life cycle table.

Stay up to date on the latest knowledge base articles, hotfixes, software releases and more by subscribing to our new real time RSS feeds. For more information refer to, How to utilize real time RSS feeds.

Check out this helpful knowledge article: 

Immutable storage support

Rapid Recovery 6.9 released 

If you need additional services to assist you with upgrading or ensuring your solution is running optimally, please visit our Rapid Recovery Services page.

Be sure to check out the Rapid Recovery Product Support page to find solution articles, tips and tricks, tutorials, documentation, notifications, life cycle tables, training, and a product user forum.

The Quest Software Support Renewals team can assist you with questions regarding your Support Maintenance contract or upgrading to another support offering and the Benefits of Renewing Support.

If you have any questions or comments, please contact support. If you have a technical issue, please log a Service Request. If you have a licensing issue, please contact licensing.

If at any time your business demands a higher level of support, we can help you find a service that better fits your needs, such as 24x7 Support or proactive Premier Support. Visit the Quest Support Portal for more information