Thank you for being a Quest Data Protection customer. We want to make sure you have continued support and that you remain protected. If you own one or more DR Series Appliances, the DR Appliance Hardware has a maximum 5 years of warranty support from the date of purchase. As a reminder, the final end of life dates are:
After this date, technical support will no longer be available for this product.
What you need to do:
You have 3 options available to you.
Check out this helpful knowledge article:
Your Quest sales representative is available to discuss any specific questions you have regarding the retirement of DR Series Appliances, from requesting a QoreStor license to engaging Quest Professional Services (PSO). If you need assistance in locating your sales representative, please visit the Contact Us page.
The Quest Software Support Renewals team can assist you with questions regarding your Support Maintenance contract or upgrading to another support offering.
If you have questions about the latest features of QoreStor or would like to see them prior to upgrading, please contact your Quest Product Specialist.
Be sure to check out the QoreStor Product Support page to find solution articles, tips and tricks, tutorials, documentation, notifications, life cycle tables, training, and a product user forum.
As a DR customer with active support and maintenance you can access the QoreStor Administration & Deployment Web-based training courses for Free! Content is being updated continuously.We are committed to providing you with world class support while handling your ongoing product and service needs.