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On Demand Migration for Email Product Notification

Return
Informational

This is a proactive reach out to all customers who have been identified as migrating To or From an On Premise mail server.

To continually improve performance of the product, additional IP Addresses will be added to ODME tomorrow, February 1, 2019.

This is a follow up to the communication sent on January 22, 2019 and a notice was posted on the ODME portal on December 24, 2018.

How does this affect me?

Please ensure that your Firewalls are updated prior to February 1, 2019 to accommodate these new IP Address to avoid migration interruption.

Resolution

Please refer to the following Knowledge Base article: On Demand Migration for Email will be using additional IP’s

Be sure to check out the On Demand Migration for Emails Product Support page to find solution articles, tips and tricks, tutorials, documentation, notifications, training, and a product user forum.