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What's new for On Demand Migration

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Notifications

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Revised
On Demand Migration Deloyment - December 10, 2024

Please see the On Demand Migration Release Notes for details on enhancements, corrections and improvements.  Enhancements The following...

Type: Product Revised: December 11, 2024
On Demand Migration Deloyment - December 5, 2024

Please see the On Demand Migration Release Notes for details on enhancements, corrections and improvements.  New Features This release...

Type: Product Revised: December 5, 2024
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Documentation

New
On Demand Global Settings Current User Guide

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

Created: December 17, 2024
On Demand Global Settings Current Release Notes

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

Created: December 16, 2024
On Demand Migration Release Notes

This document contains information about the latest release including known issues and updates for Quest On Demand Migration.

Created: December 12, 2024
On Demand Migration User Guide

The User Guide contains information about using Quest On Demand Migration services to migrate Office 365 assets. This guide is intended for network...

Created: December 12, 2024
On Demand Migration Active Directory Domain Rewrite Quick Start Guide

This step-by-step guide walks through how to configure On Demand Migration Domain Rewrite service between two Microsoft 365 tenants.

Created: December 11, 2024
On Demand Migration Active Directory User Guide

This guide covers On Demand Migration Active Directory topics including Directory Sync, coexistence, domain rewrite, domain move, AD migration, and...

Created: December 11, 2024
On Demand Migration Security Guide - Teams Migration

Security guide for security considerations about On Demand Migration for Teams.

Created: December 10, 2024
On Demand Migration Security Guide - SharePoint Migration

Security guide for security considerations about On Demand Migration for SharePoint.

Created: December 10, 2024
On Demand Migration Security Guide - Power BI Migration

Security guide for security considerations about On Demand Migration for Power BI.

Created: December 10, 2024
On Demand Migration Security Guide - General Migration

Security guide for common security considerations for On Demand Migration

Created: December 10, 2024
On Demand Migration Security Guide - Hybrid Exchange

This guide describes the security features of Quest On Demand Migration for Hybrid Exchange. It reviews access control, protection of customer data...

Created: December 10, 2024
On Demand Migration Hybrid Exchange User Guide

This guide describes how to use On Demand Migration to securely migrate mailboxes and related data from on-premises Microsoft Exchange to Microsoft...

Created: December 10, 2024
On Demand Migration Permissions Reference Guide

This reference guide provides detailed information about various permissions used by the Quest On Demand migration services.

Created: December 10, 2024
Revised

None at this time

Top

Knowledge Base Articles

New
4378022 - Password Propagation Service logon returns a 403 error

When attempting to logon to the Password Propagation Service website a 403 error is returned.  The username and password are confirmed to be...

Created: December 20, 2024
4378019 - Domain Rewrite is not stamping emails with DKIM

Domain Rewrite is not stamping emails with DKIM

Created: December 20, 2024
4377991 - ODM | How to identify who is the owner of the action performed in the organization

An example of a task, such as a Discovery or Matching task, has been created, but it's unclear who is responsible for creating it

Created: December 18, 2024
4377956 - Attribute Filter Not Working

When using Attribute Filters for a Cloud Endpoint it is not reading in the objects you are expecting

Created: December 16, 2024
4377884 - Can ODM Teams migrate only one channel within a Team

A custom selection within a Teams Migration Task is desired, allowing for the ability to drill down and select an individual channel within a...

Created: December 9, 2024
4377887 - Moved Domain, Now Source users show up as unlicensed with GUID for email address

Moved Domain, Now Source M365 users show up as GUID for email address and in ODM the users show up as unlicensed even though they were previously...

Created: December 9, 2024
4377880 - On Demand Migration - Joining a Device to Azure Active Directory

This video demonstrates how to use Azure Active Directory Join, an on-demand migrator from Quest, to migrate a machine from an Active Directory...

Created: December 9, 2024
4377879 - Entra Device Migration - Workflow Configuration

This video provides a step-by-step demonstration of the Entra Device Migration process from Quest. It covers selecting source and target...

Created: December 9, 2024
4377878 - How to prepare for and migrate a device to Entra ID

This video covers the process of intra-device migration from Quest. It explains how to create a bulk enrollment package using Windows...

Created: December 9, 2024
4377865 - ODMT - Membership of Teams is removed in the source

You might see at some point that the source membership of each and every Teams is one, which is only the source service account, and there is no...

Created: December 6, 2024
4377861 - Password Propagation Service - Status: No DC

When reviewing the logs on the Password Propagation Service server, the log file entry shows a status of "NoDC".

Created: December 5, 2024
4377854 - On Demand Migration - How to migrate Microsoft Teams Content

In this video, the speaker, Gary, a technical product manager at Quest, provides a demonstration of how to migrate Microsoft Teams using On Demand...

Created: December 5, 2024
Revised
4376173 - ODM AD Device Cutover Job Result Codes

When using On Demand Migration for Active Directory (ODM AD) to perform a Device Cutover, what do the Job Result Codes mean?

Revised: December 18, 2024
4373521 - ODM | Team Chat Error : A concurrent update was performed on this collection and corrupted its state

There are error message below:- Request failed with BadRequest status code (Bad Request). {"error":{"code":"","message":"The query specified in...

Revised: December 18, 2024
4341813 - How to generate a Chrome tracing/archive file.

How to generate a Chrome tracing/archive file to capture network activity for further debugging/investigation, typically for performance issues in...

Revised: December 18, 2024
4369980 - ODMDS: Password is not being synced even though everything is configured correctly. There are also SIDHistory errors in the log.

Passwords are not being synced even though everything is configured correctly. There are also SIDHistory errors in the workflow log.

Revised: December 17, 2024
4370443 - The Microsoft Entra ID user should be migrated or matched first before migrating OneDrive

The Microsoft Entra ID user should be migrated or matched first before migrating OneDrive

Revised: December 17, 2024
4239735 - ODM AD Directory Sync password synchronization is not working (legacy)

ODM AD Directory Sync legacy password synchronization is not working 

Revised: December 17, 2024
4240050 - How can we get mailbox migration statistics such as throughput speed achieved?

How can we get mailbox migration statistics such as throughput speed achieved?

Revised: December 17, 2024
4374259 - How ODM Teams is creating target Team mailnickname?

How ODM Teams is creating target Team mailnickname? Is it the same as the source one?

Revised: December 17, 2024
4373497 - On Demand Migration - Enabling Coexistence

This video covers the process of enabling domain coexistence in OnDemand migration. It explains how to use a unified domain for outgoing emails in...

Revised: December 17, 2024
4371669 - ODMDS: Retrieving Historical License Usage Data in ODM Directory Sync

ODM Directory Sync does not consume licenses when syncing between on-premises Active Directory environments. Is there a way to retrieve historical...

Revised: December 17, 2024
4369895 - ODMAD: What is the process of cleanup after ODM AD migration has finished?

What is the process of cleanup after ODM AD migration has finished?

Revised: December 17, 2024
4370332 - ODMAD: Unable to Read a device into an endpoint

During a read workflow you cannot read a device in and you see the following error in the logs Read: Byte array for GUID must be exactly 16...

Revised: December 17, 2024
4331887 - ODMT: Teams Migration/Provisioning fails with "Unexpected error occurred"

When Provisioning/Migrating Teams the task fails with the error: Unexpected error occurred  

Revised: December 17, 2024
4374428 - ODMSP: InfoPath form setting could not be migrated

Unable to migrate InfoPath forms, getting a warning: InfoPath form setting could not be migrated for list <LISTNAME>. SharePoint token is...

Revised: December 17, 2024
4373172 - ODMOD: What Is Migrated, What Isn't, and the Limitations

This video provides an overview of the on-demand OneDrive migration process. It explains how to select users for migration, configure migration...

Revised: December 17, 2024
4373954 - ODM: Creating a Project and Migrating a User

This video covers the process of creating a migration project and migrating users and mailboxes using OnDemand. The video demonstrates how to...

Revised: December 17, 2024
4372982 - ODMSP: There's a discrepancy between source an target amount of files and/or sizes

After migration by ODM, there's a discrepancy between source an target amount of files and/or sizes.

Revised: December 17, 2024
4374211 - ODMAD: Device Rollback when performing an Offline Domain Join

When preparing devices for Offline Domain Join, is there a Rollback option for the devices?

Revised: December 17, 2024
4350449 - Cannot migrate the rule 'Outlook Rules Name': The request failed. The remote server returned an error: (401) Unauthorized.

During the migration of outlook rules, getting the following error: Error 1: Description: Cannot migrate the rule ' Outlook Rules Name ': The...

Revised: December 17, 2024
4254000 - Failed to provision mailbox

When running a Migration task within On Demand Migration (ODM) the provisioning of a mailbox had failed. The following two errors are logged under...

Revised: December 17, 2024
4346256 - Error migrating Accounts, "The proxy address "SMTP:user@domain.com" is already being used by the proxy addresses or LegacyExchangeDN.

When migrating Accounts with On Demand Migration (ODM), you may see the following error: The proxy address "SMTP:user@tenant.onmicrosoft.com" is...

Revised: December 17, 2024
4343899 - In the ODM Portal, I only see licenses for "Accounts", what about Mail and OneDrive?

When logging into the On Demand Migration (ODM) Portal and clicking on Settings | Subscriptions, I only see licenses for "Accounts". What about...

Revised: December 17, 2024
4251384 - Atempting to Provision a MS Team get error: Request failed with Forbidden status code (Forbidden). Status(StatusCode="PermissionDenied", Detail="Targeting feature is disabled by tenant.

Unable to provision Teams.  Request failed with Forbidden status code (Forbidden). Status(StatusCode="PermissionDenied", Detail="Targeting...

Revised: December 17, 2024
4289190 - Dirsync: Password Sync causes Domain Controller to Restart

A situation can occur when during Password Sync running, the Domain Controller being accessed will reboot. The following will be logged in the...

Revised: December 17, 2024
4335118 - Mailbox counts off, many items missing on target

After migrating mailboxes in ODM, the mailbox counts off, many items missing on target. Despite there being no errors in the logs.

Revised: December 17, 2024
4251659 - Migration Flowchart in the documentation has steps out of order (9 and 10) compared to the actual ODM UI

The Steps are #9 Migrate Mailboxes and #10 Process Resources In the On Demand Migration (ODM) UI are like the attached screenshot, with the...

Revised: December 17, 2024
4368910 - ODM | Format of the statistic task of CSV export is not aligned.

Exported/downloaded  csv file is messy unable to understands it

Revised: December 16, 2024
4348331 - Archive mailbox, over 100GB in size, migration error, "Could not save: "An internal server error occurred. The operation failed."

When migrating an archive mailbox that is larger than 100GB with On Demand Migration (ODM), the following error may occur: Could not save: "An...

Revised: December 16, 2024
4318351 - You are exceeding the maximum number of migrated accounts allowed for the subscription

Unable to migrate mailboxes using On Demand Migration (ODM) with the following error: You are exceeding the maximum number of migrated accounts...

Revised: December 16, 2024
4248429 - Multiple target accounts with the attribute 'displayName'

When running a Match task the following warning will be returned if there are multiple target accounts with the same 'displayName'. Multiple...

Revised: December 16, 2024
4259011 - ODM: Site is not properly formed.

Revised: December 16, 2024
4331734 - Dirsyc: Cloud to Cloud Dirsync using Group filtering in both source and target - No match after running workflow sync twice.

Why are we not syncing the source user matched to the new target user after running the workflow a second time. This works when running without a...

Revised: December 16, 2024
4328963 - SID History issue: "User account is not sync to target domain."

We are unable to sync the SID History for a single user. We see the following error in the workflow log: "User account is not sync to target...

Revised: December 16, 2024
4346166 - Error, "TEAMCHANNEL#0 is not available for sites on this tenant", when migrating SharePoint sites

When using the On Demand Migration (ODM) SharePoint module to migrate SharePoint sites, you may encounter the following error when migrating...

Revised: December 16, 2024
4317460 - How to Discover SharePoint sites via a CSV file

How to Discover SharePoint sites via a CSV file for use with On Demand Migration (ODM).

Revised: December 16, 2024
4368892 - Dirsync: New UnMatch functionality not working for user objects matched to multiple target objects

I'm trying to un-match a user via the console. When I select the user from the console and click on "UNMATCH" button, it tells me "All or some...

Revised: December 16, 2024
4369989 - Dirsync: UserAccountControl attributes like "Password Never Expires" and “User cannot change password” does not sync

We noticed the UserAccountControl attributes like "Password Never Expires" and “User cannot change password” does not sync. How do we get these...

Revised: December 16, 2024
4256874 - Migrating Sharepoint site got error: An error occurred while migrating ListPermission 'x' The specified user 'x@y.onmicrosoft.com' could not be found.

Migrating Sharepoint site got error: An error occurred while migrating ListPermission 'x ' The specified user  'x@y.onmicrosoft.com' could not be...

Revised: December 16, 2024
4289477 - ODM: Public Folder migration error: "Error occurred while executing the request. InternalServerError (Internal Server Error)"

I have tried every troubleshooting steps but I just can't seem to get public folders to migrate this is the  error we receive: Reason: 'Error...

Revised: December 16, 2024
4328967 - Is there a collection management utility? I need to ensure users are only in one collection.

Is there a collection management utility? I need to ensure users are only in one collection.

Revised: December 16, 2024
4373047 - Does ODM AD Domain Rewrite modify Return-Path field?

Does ODM AD Domain Rewrite modify Return-Path field? This is affecting SPF, DKIM and DMARC check.

Revised: December 16, 2024
4370124 - Email Rewrite stuck at updating target address

Enable domain rewrite jobs sitting at 90% and is stuck at updating target address.

Revised: December 16, 2024
4374426 - ODM AD Dirsync agent service is starting but stays offline

ODM AD Dirsync agent service is starting but stays offline. Event Viewer is logging the following event: "Error processing 'WritePasswordChanges...

Revised: December 16, 2024
4234284 - Shared with Me Content not visible in OneDrive

When migrating to OneDrive for Business, Shared content is not immediately visible to users that the content has been shared with in the "Shared...

Revised: December 16, 2024
4373580 - On Demand Migration - Reset Mapping

This video discusses how to add or remove mappings from a template and customize individual mappings. It also explains how to reset mappings to the...

Revised: December 16, 2024
4373161 - On Demand Migration for Teams Migrating Planner Tasks

This video discusses planner tasks and their migration process. It explains that planner tasks are associated with a team's environment, and...

Revised: December 16, 2024
4323111 - ODM Dir Sync Best Practices

In this video the speaker discusses best practices for implementing and configuring ODM DirSync, a tool for directory synchronization. They...

Revised: December 16, 2024
4370101 - Is it possible to merge two ODM projects into one?

Is it possible to merge two ODM projects into one? And if answer is yes, how would it affect licensing usage.

Revised: December 16, 2024
4377926 - How to change the target site name when mapping an ODM SharePoint site

Customer wanted to change target's site name after mapping.

Revised: December 16, 2024
4325093 - Password Sync Not Working for newly created Target objects (Created by Dirsync)

We are performing a migration of users from one AD environment to another. Password sync does not replace the user's current password when the...

Revised: December 16, 2024
4241615 - How to discover Groups from file

How to setup a CSV file that can be used to discover groups using On Demand Migration (ODM). 

Revised: December 16, 2024
4369611 - Chats discovery is failing with Forbidden error

The Teams Chat Discovery is giving error mentioned below: Request failed with Forbidden status code (Forbidden). {"error":{"code":"UnknownError...

Revised: December 16, 2024
4309678 - Does ODM have the ability to hide target mailboxes from the GAL?

Does On Demand Migration (ODM) have the ability to hide target mailboxes from the Global Address List (GAL)?

Revised: December 16, 2024
4372519 - ODM AD is not creating a user. User is in scope and being read successfully.

ODM AD is not creating a user. User is in scope and being read successfully. Workflow log indicate a single entry for such user with "unable to...

Revised: December 16, 2024
4373968 - On Demand Migration AD - Installing DS Agents

This video covers the process of installing a new agent into an environment. The agent being installed is a hybrid agent that syncs data to the on...

Revised: December 16, 2024
4370565 - ODM AD dirsync is not creating users in the target domain

ODM AD dirsync is not creating users in the target domain even though everything is configured correctly. Workflow Staging is empty with no actions.

Revised: December 16, 2024
4361793 - ODM Mailbox migration fails with error: "Mail migration failed because the target user does not have a license for a mailbox"

You have performed the Discovery of an account and then matched, migrated, or mapped it between the source and the target. However, when migrating...

Revised: December 13, 2024
4372158 - ODMAD: Cache Credential Job Failing

Cache Credential job is failing with the following error (BT-CredentialCache) Result code: 1 GetCred.exe returned a failure code of 1

Revised: December 13, 2024
4331909 - ODM Dirsync Workflow did not copy to the same OU Structure

In the workflow I select as source "Synced Users" OU and as write to in the Target OU. : The workflow copied all the objects in the root of Target...

Revised: December 13, 2024
4369268 - Domain Rewrite: Users keep getting removed from Transporter Group

There are users which are added to the Day 1 group, and about 30 minutes later they are removed from the Group, then they are added again, and...

Revised: December 13, 2024
4373597 - DirSync: Does the new Modern Password Copy feature work with server core

DirSync: Does the new Modern Password Copy feature work with server core?

Revised: December 13, 2024
4253966 - Teams meeting link migration with domain move

The scenario for updating meeting links with On Demand Migration (ODM) when there is a domain move.

Revised: December 13, 2024
4369252 - Domain Rewrite: Process states waiting for workflow, but the workflow is not ready

Unable to set the source rewrite to enable, stuck on waiting for workflow. The rewrite sees workflow but cant start workflow.

Revised: December 13, 2024
4241815 - ODM: Email Forwarding blocked by tenant policy

In some scenarios the email forwarding set by On Demand Migration (ODM) may be blocked by the Office 365 tenant. 

Revised: December 13, 2024
4373686 - Error parsing NaN value. Path

Error: Failed to provision mailboxes     Error parsing NaN value. Path '', line 1, position 1. or Error: Failed to migrate OneDrive...

Revised: December 13, 2024
4211658 - Discovery and migration demonstration

This video provides an overview of the Quest On Demand for Migration solution, which is designed to help organizations migrate or merge Office 365...

Revised: December 11, 2024
4370031 - What is a typical devices migration scenario using ODM AD?

What is a typical devices migration scenario using ODM AD?

Revised: December 11, 2024
4373577 - On Demand Migration - Mapping Attributes

This video discusses the concept of mapping entries in a data integration project. Mapping entries define the relationship between attributes in...

Revised: December 11, 2024
4373171 - On Demand Migration for SharePoint Collections and Organizing

In this module of on-demand for SharePoint, the video discusses how to organize site collections for migration. The speaker demonstrates how to...

Revised: December 11, 2024
4371833 - Domain Move stuck in Remove email address from Source Tenant

During the Domain Move process it gets stuck or fails at the Remove email address from Source Tenant Step. In the Logs we can see the following...

Revised: December 10, 2024
4245635 - The license is invalid for this mailbox., Mailbox '*******' doesn't have a valid license.

When trying to migrate a Shared mailbox, the following error is received: Unexpected error on source mailbox <<mailbox_name>>. The license is...

Revised: December 10, 2024
4373162 - On Demand Migration for Teams Migrating Chats Conversations

In this video the speaker discusses the process of migrating chats and conversations within a Microsoft Teams environment. He explains the...

Revised: December 10, 2024
4245046 - How to create a Collection of Accounts/Mailboxes

In this video, the speaker discusses how to create a collection of accounts or mailboxes for migration using the on-demand migration solution. The...

Revised: December 10, 2024
4369893 - Will be there any issues if target account UPN is changed post-migration and account re-matched?

In ODM, target account UPN was changed after the migration and then source account got re-matched to the target. Will it cause any issues?

Revised: December 10, 2024
4368836 - ODMT - Planner tasks status is are not migrated during delta migration

When Teams Planner is migrated, Planner tasks are migrated properly during initial migration. However performing delta migrations do not reflect...

Revised: December 10, 2024
4370520 - ODMAD - Required accounts and permissions explained

The On Demand Migration (ODM) Active Directory family of products, Domain Rewrite, Domain Move, Directory Sync, and Active Directory, require...

Revised: December 10, 2024
4373816 - ODMT Shared Links in posts are not migrating

When migrating a Team, documents referenced in a post with the option "Share a Link" will not migrate. In the target, the link to the document is...

Revised: December 10, 2024
4373571 - On Demand Migration - Advanced Mapping

This video provides an overview of basic and advanced mappings in a data integration tool. It explains that basic mappings involve directly mapping...

Revised: December 10, 2024
4373972 - ODMAD | On Demand Migration AD - Templates, Environment OU selection, Workflows, and Sync

In this video the speaker discusses the process of defining a template for a workflow that will synchronize data between two environments. The...

Revised: December 10, 2024
4373177 - On Demand Migration - Teams - Admin consent flow

This video covers the topic of granting admin consent for on-demand migration services for Microsoft Teams. The video explains the importance of...

Revised: December 10, 2024
4373967 - On Demand Migration AD - Adding Environments and Downloading Agents

In this video the speaker discusses the process of setting up and synchronizing Active Directory in the On Demand platform. They explain the steps...

Revised: December 9, 2024
4370611 - How to specify to what target OU device will join during the Cutover?

There's a need to migrate AD workstation, so they would end up in the specific target OU.

Revised: December 9, 2024
4370013 - ODM is asking to grant consents even through consents were granted successfully

ODM is asking to grant consents even through consents were granted successfully causing Discovery option to be disabled.

Revised: December 9, 2024
4377770 - ODMAD Reconcile throws SQL exception - Read: The DELETE statement conflicted with the REFERENCE constraint ""FK_DeviceShares_Device"

When you attempt to run reconcile on the environment you can't have file shares on devices that are not part of the reconcile process.

Revised: December 9, 2024