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Unified Communications Diagnostics 8.6.3 - User Guide

About Unified Communications Diagnostics Getting Started Using the Management Console Introducing Management Console health tests Health tests available from the Exchange organization node
About the Exchange-based health tests Exchange Server Health Test Prerequisites for Exchange Delivery Health Tests Exchange Internal Server Delivery Health Test Exchange Internal Mailbox Delivery Health Test Exchange External Message Delivery Health Test Exchange Modern Message Delivery Health Test Exchange Storage Health Test Exchange Queue Health Test Internal Outlook Web Access (OWA) Availability Health Test External Outlook Web Access (OWA) Availability Health Test Exchange Replication Health Test Exchange System Health Test Active Directory Account Lockout Health Test Exchange Online Connectivity Health Test Exchange Online Mailbox Logon Health Test Exchange Online Message Delivery Health Test Office 365 Subscription Health Test BlackBerry Server Health Test BlackBerry Message Delivery Health Test Creating test mailboxes for Exchange Adding health sets for Exchange System health tests Configuring Exchange impersonation for the Modern Message Delivery health test Registering UC Diagnostics with the Microsoft Azure portal
Health tests available from the Lync/Skype for Business Environment Resolving Problems with Native Tools Launching the Diagnostic Console from the Management Console Launching UC Analytics from the Management Console Diagnosing Problems using the Diagnostic Console UC Diagnostics: Exchange 2007 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2010 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2013 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2016 Diagnostic Console (Plug In) UC Diagnostics: BlackBerry Diagnostic Console (Plug In) UC Diagnostics: OCS Diagnostic Console (Plug In) UC Diagnostics: Lync 2013 or Skype for Business 2015 Diagnostic Console (Plug In) Reporting Using Web Reports Counters with Non-Zero Alarm Values

Message Flows

The Exchange 2013 Diagnostic Console contains the following message flows that show the amount of information being sent to various components in your Exchange 2013 environment.

HTTP Proxy Requests/sec

Shows the rate of the HTTP Proxy requests per second.

Inbound Msgs/Sec

Shows the number of messages (sent inbound into the forest) received by the SMTP server each second.

Msgs Sent/sec

Shows the number of messages sent by the SMTP Send connector per second.

Msgs Received/sec

Shows the rate of messages received by SMTP Receive connector on this Exchange 2013 server.

The SMTP Receive connector is part of the Microsoft Exchange Transport service on Exchange 2013 holding Mailbox server roles. It controls message processing through a series of SMTP Receive agents performing anti-spam, antivirus, and other tasks before messages are submitted to the categorizer.

Messages Sent/sec

Shows the rate of messages delivered to the mailbox database using Exchange Remote Procedure Call (RPC).

Messages Submitted/sec

Shows the rate of retrieving messages from Mailbox database using Exchange Remote Procedure Call (RPC).

Bytes Written/sec

Shows the Process IO Write Bytes / Sec on the CAS Server through MSExchangeFrontendTransport.

Bytes Read/sec

Shows the Process IO Read Bytes / Sec on the CAS Server through MSExchangeFrontendTransport.

Bytes Read/sec

Shows the rate at which data is being read from the disk, network, and device subsystems of the Windows server running Exchange. The data is primarily read from the disk subsystem.

Bytes Written/sec

Shows the rate at which data is being written to the disk, network, and device subsystems of the Windows server running Exchange. The data is primarily written to the disk subsystem.

Drilldowns

Each drilldown page contains displays that provide you with specific information about the components of your system. Drilldowns mainly use two different types of displays — tables and charts. Drilldowns have the following features:

Right-click a component in a panel and select Show Details.

Active Directory Server

DNS Servers

Clients

You can drilldown to more detailed information for the following clients:

For more information, see Clients Panel .

Exchange Services

You can drilldown to more detailed information for the following services:

For more information, see Mailbox Server (MBX) Transport Panel .

Client Access Server (CAS)

You can drilldown to more detailed information for the following components:

For more information, see Client Access Server (CAS) .

Mailbox Server (MBX) Transport

You can drilldown to more detailed information for the following components:

For more information, see Mailbox Server (MBX) Transport Panel .

Mailbox Server (MBX) Information Store

Subsystem

You can drilldown to more detailed information for the following components:

For more information, see OS/ Subsystem Panel .

Processes

Metrics

A metric is an individual piece of information that UC Diagnostics has collected about the performance of a system, such as perfmon counters. The information may be a numeric value (a number or percentage), a string of text, or some other piece of data.

The perfmon counter is visible in the Metric help section in the General tab.

Every time that the UC Diagnostics window is refreshed, UC Diagnostics retrieves the latest value of the metric, which can then be displayed in a drilldown or on the home page.

The Metric editor allows you to view and edit the properties of UC Diagnostics metrics, including their thresholds and severities. You can open the Metric editor for a component or a drilldown by right-clicking on the component and choosing Metrics from the invoked shortcut menu.

When you open the Metric editor, the General tab is open by default. Several metrics contain data source descriptions for the metric. The data source descriptions use the following list of functions.

max(x)

the maximum of a set of values in list x

max(x,y)

the maximum of x and y

min(x)

the minimum of a set of values in list x

count(x)

the number of values in list x

sum(x)

the sum of a set of values in list x

if(x,y,z)

if x is true, then return y, otherwise, return z

snull(x)

if x could not be collected, then return true

avg(x)

the average of values in list x

 

UC Diagnostics: Exchange 2016 Diagnostic Console (Plug In)

UC Diagnostics: Exchange 2016 Diagnostic Console (Plug In)
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