Category
제품 버전
항목
하위 항목
Moving Installed Cores to a New Group in the License Portal (4033335)
During the course of routine maintenance, it may become necessary to move previously installed Cores from the root account to different subgroups within the AppAssure/Rapid Recovery License Portal.
Does Quest Data Protection products have SOC 2 compliance, and/or ISO 27001 certifications? (4372548)
Some organizations require compliance certifications such as SOC 2 or ISO 27001 when evaluating vendor security and risk management. ... This article clarifies Quest Data Protection products' compliance with these standards.
How to: Convert A Seed Drive to Archive (4040611)
In some cases, you may need to convert a seed drive into an archive. ... This could be for various purposes, such as restoring data, verifying integrity using the Archive Check procedure, or other reasons.
Error Message: Nothing to Consume for this Core on the Selected Seed Drive (4033267)
When attempting to consume a seed drive for replication on the Target Core, the following error message appears:<br><br>“Nothing to consume for this Core on the selected Seed Drive. ... If you specified a path to a mapped network drive, please, use it’s UNC path with valid credentials instead.
Rapid Recovery Health Check (4033283)
This offering is available to ensure that your Rapid Recovery protection solution is running as efficiently as possible and to train your team to take advantage of its full value. ... The Rapid Recovery Health Check is designed to help you better understand your Data Protection environment.
SQL does not display Metadata in Core UI (4033261)
The SQL does not grant the sysadmin role by default. ... For the agent service to pick up this metadata, the system needs to have the SysAdmin role on each SQL instance installed in the protected agent.
Replication Does Not Resume (4033269)
Replication is not running. ... When you go to the Core Console – Replication tab on the target replication Core under State you see Established (paused). ... Replication remain paused even after you click on the toolset icon and select Resume.
Rapid Recovery Core is producing broadcast storms (4032768)
When Rapid Recovery Core is in use for some operation, network broadcast storms impact LAN traffic. ... A WireShark trace shows a lot of ARP traffic. ... This can be caused by NIC teaming. ... NICs using two different MAC addresses but sharing a single IP address can cause this.
Mountability Check Error (4033023)
To resolve the issue please ensure you first backup the registry file before making any changes.
Rollback Failure - live recovery access denied (4033022)
--- End of inner exception stack trace --- ... at System.Threading.Tasks ... The page file may be loaded onto the non-OS drive you're trying to roll back. ... There may be insufficient space on the OS drive for the page file.
Forcing a SQL Server Attachability Check (4033140)
This article serves as a guide for forcing a SQL server attachability check within Rapid Recovery. ... Rapid Recovery can perform an attachability checks on a protected SQL server. ... The attachability test lets the Core check for the consistency of the SQL databases and ensure that all data files (MDF and LDF files) are available in the backup snapshot.
Mailbox Restore Troubleshooting (4033074)
This article offers several Mailbox Restore error troubleshooting tips. ... When accessing Mailbox Restore, your log files may indicate that a “clean” shutdown did not occur, causing data to become dirty or corrupted.
How to Invite Users and Set User Security Privileges within the License Portal (4033025)
This article provides a step-by-step guide on how to invite users to a group or subgroup and manage their security privileges within the License Portal. ... To invite users and set security privileges, you must have Owner or Administrator rights on the account.
Boot Error: Bootmgr Missing (Windows 7, Server 2008/R2) (4033078)
This article serves as a “How-To” guide that details the steps necessary to resolve the “Bootmgr is missing” error when trying to boot a Windows machine within AppAssure 5. ... When you attempt to boot a Windows machine within AppAssure 5, the “Bootmgr is missing” error displays
Backup transfer fails with error "No such host is known" (4033005)
Backup for an agent may fail with error messages like: ... Job 'Transfer of volumes [C:\] from 'xxxxxxxxx'' failed ... at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
Live Rollback of 20+TB Volume Does Not Allow Access While Rollback is Running (4033001)
When attempting to restore a 23tb data Volume from a protected 2008 agent to a diff 2012 agent with 32tb Volume, the live rollback starts but you cannot access the volume and an "INVALID PARAMETER" error is reported.
ESXi Export Fails with "'VIXDISKLIB_FLAG_NONE' failed" (4032870)
When exporting to a ESXi host, the job appears to be progressing, but as soon as the progress bar displays with 0% the job fails with the followoing error: ... Investigating the AppRecovery logs deeper, the following errors are found during the export task leading to the displayed error:
Mount and Export failures with error "There is not enough space on the disk." (4032760)
In a Core server, there can be an issue encountered when mounting a recovery point for any volume that is of significant size. ... In case there is a certain amount of free space left on the C: drive that would be insufficient to perform a mount.
iScsiPrt errors 129, 39, 27 can 9 indicate that the Repository is not reachable (4032869)
After reviewing the Windows System Log to troubleshoot repository issues, reveals iScsiPrt Error Events 129, 39, 27 and 9. ... These errors indicate that the Initiator send either a management command or an initiator task to the target and did not receive a reply.
Snapshot Transfers are Failing with Incorrect Function (4032706)
While transferring a snapshot for the Agent, the jobs continuously fail at what appear to be the exact same spot each time. ... The Core UI reports an error that the transfer failed because it was dropped by the remote host.
Deleted Machine Returns to Protection List after the Core.Service is Restarted (4032575)
A machine is removed from protection in the Core UI and dissapears in the protected machines summary list and in the left frame. ... After the Core.Service or backup server is rebooted, the previously deleted machine returns back to the UI.
Snapshots Fail with Error - Failed to Delete One or More Log File (4032561)
When taking a snapshot in AppAssure, it fails with the following error: ... Service Host Error: Service error while handling request [DELETE https://agent_machine:8006/apprecovery/api/agent/transfer/snapshots/7e3ac97b-f7d9-49a8-9689-d08e3819f7f4/volumes/~|~~|~%3f~|~Volume{fac5ef1a-124d-11e2-a86d-806e6f6e6963}~|~/logs]: Failed to delete one or more log files – The system cannot find the file specified
Checksum error failure due to insufficient disk space during repository integrity check (4032693)
You have run a repository integrity check but it resulted in a Checksum error failure due to insufficient disk space. ... the Dedupe cache size, you have the option of increasing the default 1.5GB value up to 50% of the amount of installed memory on your core server given it has sufficient space.
Rapid Recovery MSI Patch Install Fails (4032691)
When attempting to install a patch provided by Quest Support for AppAssure or Rapid Recovery, the installation fails with the error: "The wizard was interrupted before could be completely installed.
How to rename a Repository (4032649)
How to change the name of an existing repository. ... On cores with multiple repositories you may want to rename them for easier tracking. ... Windows Registry Disclaimer: ... Quest does not provide support for problems that arise from improper modification of the registry.
신제품 조합