Database schema changes in 7.0 may change the way custom rules execute. This article is meant to provide an example of the type of changes to a SQL query that may be necessary with database changes in 7.0. Please note that KACE Support does not assist with directly creating / repairing custom ticket rules. For more information on obtaining assistance with custom ticket rules, please see How To Contact KACE Professional Services (176023).
All K1000 7.0 Database Schema Changes are documented in the K1000 7.0 Database Schema Changes article.
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