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What's new for KACE as a Service

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Knowledge Base Articles

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314052 - KACE Kontinuing Education (KKE) Recording: What's New - SMA 10.0 – Ticket Templates

In In this What's New in 10.0 video, we will cover some feature changes in the Service Desk feature of the KACE Systems Management Appliance (SMA...

Revised: August 11, 2020
318218 - KACE Kontinuing Education (KKE) Recording: Hyper-V Machine Actions

In this video, we will cover the new feature allowing some control of Hyper-V VMs from the KACE Systems Management Appliance or SMA. This...

Revised: August 11, 2020
318220 - KACE Kontinuing Education (KKE) Recording: Ticket Template Enhancements

In this video, we will cover the new and improved Ticket Templates feature of the KACE Systems Management Appliance or SMA. The enhancements to...

Revised: August 10, 2020
318219 - KACE Kontinuing Education (KKE) Recording: Windows Feature Updates

In this video, we will cover the new Security feature of the KACE Systems Management Appliance or SMA allowing the deployment of Windows Feature...

Revised: August 10, 2020
316775 - How to configure OAuth on the Kace SMA Service Desk for incoming emails using Google

Google will be discontinuing the use of (POP3, IMAP). As a replacement, the Kace SMA can access an inbox to retrieve emails using Google´s mail...

Revised: August 6, 2020
317215 - How to configure OAuth on the Kace SMA Service Desk for incoming emails using Office365

Microsoft will be discontinuing the use of (POP3, IMAP). As a replacement, the Kace SMA can access a mailbox to retrieve emails using Microsoft's...

Revised: August 6, 2020
176023 - How To Contact QUEST KACE Professional Services

How to contact QUEST KACE Professional Services (fee based - paid customized configuration of the appliance)

Revised: August 4, 2020
111184 - Redirecting Clients from one KACE SMA to another

There are scenarios when customer requires redirecting K1 clients from “ K1 A ” to now check in to “ K1 B ” server.

Revised: August 4, 2020
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