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What's New - SMA 9.1 – Merge Tickets
In this What's New in 9.1 video, we will cover the new ability to merge Service Desk tickets.With this new feature, you can:Merge multiple tickets...
What's New - SMA 9.1 – HTML in Tickets
In this What's New in 9.1 video, we will cover the new ability to include HTML in Service Desk Tickets.With this new feature, you can:Use the built...
What's New - SMA 9.1 – KACE Agent Toolkit
In this What's New in 9.1 video, we will cover the new KACE Agent Toolkit, or KAT for short.With this new toolkit, you can:Diagnose and...
What's New - SMA 9.1 – Need Help!
In this What's New in 9.1 video, we will cover the Need Help panel, built right into the KACE appliance. With this feature, it is possible to...
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