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Title
How to reset the maximum deployment tries on a patch -
Description
When setting up a patching schedule that includes a deploy task, the default value for Maximum Deploy Attempts is 3 (three). This means that if a patch fails for any reason, it will attempt to deploy a total of three (3) times and then move on without deploying that specific patch. To continue further testing of the specific patch, it will be necessary to increase or reset the deploy tries. -
Resolution
There are three ways to address this situation, as to allow for further testing of a patch deployment:
- Increase the maximum deploy attempts from the Patch Schedule
- Reset the tries for deploy attempts of every patch on a specific machine from the Device Details
- Reset the tries for a specific patch from the Patch Detail page
To increase the maximum deploy attempts from the patch schedule:
- Go to Security | Schedules | (specific deploy schedule) | Deploy | Maximum Deploy Attempts
- Change the number in the field to one that is higher than the current saved value (from 1 to 10)
Note: If you specify zero '0', the deployment or rollback does not run. A value higher than ten "10" results in an error message.
- Click Save
To reset tries on all patches for a specific device:
- Click Inventory | (specific device) | Security | Patching Detect/Deploy Status | Deployment Status
- Click Reset Tries
To reset tries for a specific patch:
- Go to Security | Catalog | (specific patch) | Deployment Status
- Click Reset Tries
