On Demand Global Settings Current - User Guide

Geographic regions

A Microsoft Entra ID region is a set of data centers deployed within a geographic area. Selecting the correct region for your On Demand organization enables you to achieve higher performance and supports your requirements and preferences regarding data location. Specifying the region for your organization determines the geographical region where your data is stored. For more information, see Microsoft documentation.

During sign up, you can choose the region where your On Demand data will be hosted. The following regions are currently supported:

Microsoft continues to deploy services across Microsoft Entra ID regions. However, at this time, not all services are available in all regions. As a result, not all On Demand modules are available in all regions. The table below lists current module availability by region. When you create an organization in a region, only the available module tiles are displayed on your home page.

For the most up-to-date information, see https://regions.quest-on-demand.com/.

Multiple organizations

Some customers may want to create multiple organizations. For example:

When you sign up for On Demand, you are prompted to name your organization. Users with multiple organizations associated with their email address are prompted to select an organization during sign in.

CAUTION: Adding a tenant to multiple organizations. Adding the same tenant to multiple organizations can result in conflicting application of polices and settings. When using multiple organizations to manage a tenant, the organization administrators must coordinate their management activities.

Creating a new organization

As an On Demand user, there may be no organizations associated with your account. This can happen if you have been removed from all organizations. In this case, after you sign in, the Welcome to On Demand page opens where you can create a new organization. Use the following steps to create an organization.

If you are currently signed in, you can create a new organization by clicking your email address in the menu bar at the top of the page and selecting Create Organization. Follow the steps that follow to create an organization.

TIP: On the Create Organization page, if you decide not to create a new organization, click on your browser back button to return to your original organization.

If you are creating an organization for use with an On Demand module, first determine the data location for your Microsoft 365 tenants.

You can view tenant-specific data location information in your Microsoft 365 Admin Center in Settings | Org settings | Organization Profile | Data location. For details about where your data is stored, see the Microsoft article: https://docs.microsoft.com/en-us/microsoft-365/enterprise/o365-data-locations?view=o365-worldwide

For most On Demand modules, select the On Demand deployment region that contains the data location of your Microsoft 365 tenant, if none of the available deployment regions match your Microsoft 365 tenant data location, select the deployment region that is closest to your Microsoft 365 tenant. For the On Demand Migration module see the section that follows.

On Demand Migration, the following points should be considered when selecting an On Demand region for a new organization:

Displaying the organization ID and deployment region

Each organization has a unique organization ID. This ID may be required by technical support to troubleshoot issues. You can display the organization to which you are currently signed in and its region by clicking on your email address in the top menu bar.

In the menu list, if you have only one tenant, the organization is shown under the Organization Name title. Click the organization to open the Settings | Organization page where you can see the organization ID, deployment region, name, and the domains authorized to access it.

If you have more than one tenant, the Manage Tenants option is shown under Organization Name. Click Manage Tenants to see the list of your tenants with the tenant to which you are connected indicated. The organization ID is displayed on the tile for each tenant.