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ControlPoint 8.9 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Managing ControlPoint Configuration and Permissions Preparing Your Environment for Using ControlPoint Sentinel Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Changing Default Settings for Compliance Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

Troubleshooting Site Provisioning


Site Provision Request Workflow Failed on Start


The SharePoint workflow associated with Site Provisioning is configured to start automatically but the Workflow Status column of the Site Provisioning Manager grid, shows a status of Failed on Start.

Possible Reason

Configuration information for the SharePoint workflow components that support automatic starting must be added to ControlPoint.


You may need to start the workflow manually.  You can access the Workflow page for the Site Creation Requests list via the [Workflow] button on the Manage Provisioning Requests page.  

Provisioning Requests Manager: Workflow Status Column is Blank


In the Site Provision Request Manager, the Workflow Status column is blank for all requests

Site Provisioning Workflow Status NULL

Possible Reason

·The Value of the ControlPoint Setting does not match the name of the workflow used for Provisioning request processing.


·WorkFlowName is correct, but the workflow has not been started.


Make sure the WorkFlowName is the same as the name of the workflow used to process Provisioning requests and that the workflow has been started.

Troubleshooting ControlPoint Operations


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