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What's new for Foglight

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Documentation

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Foglight for SQL Server (Cartridge) 6.1.2.10 Release Notes

These release notes provide information about the Foglight™ for SQL Server release.

Created: August 2, 2022
Revised

None at this time

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Software Releases

New
Foglight Global View 6.1.2.10

Foglight Global view 6.1.2.10 hotfix cartridge. Please see solution SOL339542 in our Knowledge Base for details of What's New in Foglight...

Created: August 2, 2022
Foglight Cartridge for SQL Server 6.1.2.10

Foglight Cartridge for SQL Server allows DBAs to quickly and efficiently identify performance deviations, determine their root cause, perform...

Created: August 2, 2022
Revised

None at this time

Top

Knowledge Base Articles

New
4359486 - Metric capacityAvailable is not submitted if logicakDisk is 100% used on AIX

When a logicalDisk is 100% used, the agent doesn't submit data for the metric capacityAvailable but it should be 0%. While we can see the data...

Created: August 22, 2022
4302617 - CPU utilization has negative values or values over 100% for Oracle agents on the database dashboard

The CPU utilization for Solaris hosts has negative or values of over 100% for Oracle agents on the database dashboard.

Created: August 22, 2022
4227253 - Support for monitoring cloud deployments by PostgreSQL, MySQL, and MongoDB cartridges

Can the PostgreSQL, MySQL, and MongoDB cartridges monitor databases deployed in cloud environments (IaaS or PaaS)?

Created: August 29, 2022
4309631 - How to Upgrade Foglight Agent Manager (FglAM)

How to Upgrade Foglight Agent Manager (FglAM)

Created: August 22, 2022
4368617 - High churn and slow performance in FMS from MongoDB agents

 Slow performance and high topology churn in Foglight Management Server (FMS) monitoring mongodb agents.

Created: August 30, 2022
4225961 - How to configure Alarm Notifications in Foglight 6.1 and higher

This Knowledgebase article presents users with details on configuring Alarm Notifications in Foglight 6.1 and higher.

Created: August 29, 2022
4261411 - REST API call returns 501 objects; however, more were expected

Foglight REST API calls return a result set truncated at 501 objects. This can happen while querying for Alarms, Agents, Topologies, etc.

Created: August 26, 2022
4271124 - Alertas en blanco por correo electrónico estan siendo generados por el FMS.

Alertas en blanco por correo electrónico estan siendo generados por el FMS.

Created: August 24, 2022
4313872 - Como respaldar y restaurar reportes?

Como puedo respaldar y restaurar mis reportes

Created: August 24, 2022
4295887 - Error: "SSL handshake failed: Remote host closed connection during handshake"

El siguiente error de conección del SQL Server aparece despues de una actualización del cartucho  SQL Server cartridge v5.7.5.1. INFO...

Created: August 24, 2022
4308727 - Mensaje referente a la licencia de SQL Performance Investigator

El siguiente mensage aparece en las notificacines de Foglight despues de instalar el Cartucho de SQL PI. " SQL Performance Investigator (SQL PI...

Created: August 24, 2022
4333338 - Instalación de los cartuchos durante la actualización de foglight

Dentro de la  guía de actualización de Foglight  hay una opción (paso 6, página 30) para colocar nuevos cartuchos con el directorio fglhome...

Created: August 24, 2022
4315314 - Instalación de FglAM en Solaris host falla con 'Illegal Instruction'/'Invalid ELF object'

Al intentar instalar Foglight Agent Manger (FglAM)  sobre un host Sun Solaris, la instalación falla con el siguiente error: Illegal Instruction...

Created: August 24, 2022
4221758 - Instalación de una nueva versión del servidor de administración con MySQL externa de acceso de base de datos para los usuarios remotos

Cómo instalar una nueva versión del servidor de administración con MySQL externa de acceso de base de datos para los usuarios...

Created: August 24, 2022
4228901 - Meltdown (CVE-2017-5715) and Spectre (CVE-2017-5753 & CVE-2017-5754) CPU Vulnerabilita’.

Meltdown (CVE-2017-5715) e Spectre (CVE-2017-5753 & CVE-2017-5754) sfruttano una critica  vulnerabilita’ nei moderni processori. Questi difetti...

Created: August 24, 2022
4228901 - Vulnerabilidad de CPU por Meltdown (CVE-2017-5715) y Spectre (CVE-2017-5753 & CVE-2017-5754)

Meltdown (CVE-2017-5715) y Spectre (CVE-2017-5753 & CVE-2017-5754) aprovechan vulnerabilidades críticas en procesadores modernos. Estos errores...

Created: August 24, 2022
4228256 - Colección predeterminada sobre la recaudación y programador de datos de el Exchange Agent.

Colección predeterminada sobre la recaudación y programador de datos de el Exchange Agent.

Created: August 24, 2022
4265131 - FMS: La regla "Database space monitor" se dispara para Tablespeces que fueron configuradas como autoextensibles

FMS: La regla "Database space monitor" se dispara para Tablespeces que fueron configuradas como autoextensibles

Created: August 24, 2022
4264566 - La consola de Bases de Datos se torna lenta al cargar, lo que ocaciona que esta se cancele.

Al navegar en la consola de Base de Datos, se  necesitan largos tiempos de espara para desplegar la información (hasta 5 minutos). Otras  veces la...

Created: August 24, 2022
4328262 - FMS no inicia después de cambiar la cuenta de servicio

Después de cambiar el propietario de la cuenta de servicio de "Cuenta de sistema local"  a una cuenta de servicio específica el FMS no se iniciará.

Created: August 24, 2022
4302428 - El Adminitrador de Agentes (FglAM) se Desconecta del FMS.

Ningun Agente permanece activo colectando datos.

Created: August 24, 2022
4315861 - Agentes entran en un estado "broken " cuando se reinstala el FglAM

Después de volver a instalar el Foglight Agent Manager (FglAM), todos los agentes entran en un estado "Broken". ¿Es posible para estos agentes...

Created: August 24, 2022
4246223 - Las ruletas de red y disco estan en gris.

Cuando selecciona una maquina virtual la informacion de red y disco de las ruletas esta en gris, ambas ruletas estan funcionando correctamente a...

Created: August 24, 2022
4294760 - Nueva instalación de FglAM no comienza en AIX 6.1

Después de instalar Foglight Agent Manager en AIX 6.1 el proceso no se mantiene iniciado.

Created: August 24, 2022
4301203 - ¿Cuáles alarmas de Oracle y SQL Server Database pertenecen a cada grupo de alarmas?

¿Cuáles reglas de alarmas pertenecen a cada grupo de alarmas? Esto es importante saberlo para efectos de activar las notificaciones por correo...

Created: August 24, 2022
4271195 - El dashboard de Host no despliega toda la información ya sea para las máquinas de VMWare ESX / Virtual Machines o para Microsoft Hyper-V / Virtual Machines

Use the VMware Explorer / Hyper-V Explorer dashboards for reviewing data for Virtual Machines.

Created: August 24, 2022
4263875 - Como puedo excluir un Java Request Type en particular?

Es posible detener/excluir Java Request Types con el fin de evitar las alarmas? La Alarma en question es: Titulo: ORMI: MBeanServerEjb...

Created: August 24, 2022
4288811 - Existe una solución de Alta disponivilidad (HA) para el Administrador de Agentes de Foglight (FglAM)

Es posible configurar el Administrador de Agentes de Foglight para que funcione con Alta Disponivilidad (HA)?

Created: August 24, 2022
4216590 - Es posible reclamar espacio en el disco local de Windows Server 2012 R2 en Optimizer?

Es posible reclamar espacio en el disco local de Windows Server 2012 R2 en Optimizer?

Created: August 24, 2022
4216748 - Como Iniciar/Detener un FglAM Externo

Como Inicializar el Administrador de Agentes Externo.

Created: August 24, 2022
4297110 - Alarmas referentes a la Regla Catalyst Database Space Checking

La regla Catalyst Database Space Checking   dispara una alarma de severidad critica basada en el limite definido por la variable de registro...

Created: August 24, 2022
4289850 - Cual es la diferencia entre Limpiar y darse por enterado de las Alarmas de Foglight?

Foglight permite a los usuarios Limpiar y Reconocer alertas desde el panel de Alarmas.

Created: August 24, 2022
4232458 - Cómo verificar la magnitud de mis licencias?

Cómo verificar la magnitud de mis licencias?

Created: August 24, 2022
4322811 - Ediación de Reglas: Mejores practicas.

Preguntas frecuentes referents en cuanto a  Edición de Reglas: Que se recomienda, vienan a afectar las actualizaciones de los cartuchos las reglas...

Created: August 24, 2022
4252456 - ERROR: "View not found: system:performance.131"

Al tratar de abrir el tablero "Server Performance Overview" del tablero "Administration" aparece el siguiente error: "View not found: system...

Created: August 24, 2022
4258887 - Como modifico una Regla para excluir Hosts especificos?

Como se modifica una Regla para excluir Hosts especificos?

Created: August 24, 2022
4244981 - FATAL: could not open lock file "/tmp/.s.PGSQL.5029.lock": Permission denied

Al activar la opción PI SQL, el asistente está mostrando lo siguiente: Failed to enable SQL PI monitoring extension for Oracle Agent. Failed...

Created: August 24, 2022
4221602 - Error al iniciar el FGLAM 5.8.1 después de la actualización en AIX 6.1

FGLAM 5.8.1 Error en el inicio después de la actualización en AIX 6.1  - Actualización realizada desde GUI - fallida  - Falla al intentar la...

Created: August 24, 2022
4316925 - El Administrador de agentes Foglight FglAM no se conecta al FMS cuando localhost.localhostdomain encuentra en el archivo / etc / hosts

El Administrador de Agentes  incorporado ( FglAM ) no reporta al FMS que el proceso  ' fglam.exe ' se esta ejecutando, el proceso "fglam.exe...

Created: August 24, 2022
4252791 - ¿Es compatible instalar varios repositorios PI SQL en una instalación FglAM con múltiples estados? (Infobright)

La instalación del repositorio PI SQL en un equipo Foglight Agent Manager (FglAM) con múltiples estados está fallando. Al mirar la carpeta de...

Created: August 24, 2022
4254991 - Cómo deshabilitar recollection de alarmas del vCenter en Foglight/FVE?

Muchas alarmas del vCenter aparecen directamente en Foglight, pero ninguna son parte de las reglas de Foglight. Cómo deshabilitar recollection de...

Created: August 24, 2022
4257505 - Cómo editar / modificar los mensajes de correo electrónico de alarmas

¿Desea editar el mensaje de la alarma que está siendo recibido por e-mail?

Created: August 24, 2022
4269738 - ¿Como puedo obtener la version de prueba de Foglight?

¿Como puedo obtener la version de prueba de Foglight desde la página de soporte de Quest Software?

Created: August 24, 2022
4245415 - Cómo exportar los usuarios de Foglight incluyendo su configuración?

¿Es posible exportar todos los usuarios incluidos Foglight con su configuración para importarlos en otro servidor de administración Foglight?

Created: August 24, 2022
4216539 - ¿Cómo se puede desencriptar un password encriptado en Foglight?

Al momento de editar una credencial en Foglight, el password aparece encriptado. ¿Existe alguna forma en Foglight en la cual se pueda conocer ese...

Created: August 24, 2022
4209514 - Como administrar Foglight desde la Linea de Comando?

Como administrar Foglight desde la Linea de Comando?  Existe alguna documanrtación con la lista de comandos?

Created: August 24, 2022
4217330 - Como localizar un script de un Agent Script pre-existente?

Como localizar un script de un Agent Script pre-existente?

Created: August 24, 2022
4348820 - Cómo modificar la memoria asignada a "Out of Process (OOP) en un FglAM VM

Cómo modificar la memoria asignada a "Out of Process (OOP) en un FglAM VM

Created: August 24, 2022
4285640 - Como consultar el schema del Repositorio de Foglight?

A algunos clientes les guatria poder consultar la información del repositorio de Foglight usanda aplicaciones externas ya sea via ODBC u otros...

Created: August 24, 2022
4328631 - Asignar a un usuario un tablero en específico cuando inicia sesión

He creado un tablero para un usuario y deseo que este tablero se muestre al inicio de sesión en la consola web. Al crear el tablero, he creado un...

Created: August 24, 2022
4275354 - Cómo iniciar FMS como Servicio de Windows en DEBUG

¿Cómo iniciar Foglight en modo "DEBUG" cuando se ejecuta como un servicio de Windows?

Created: August 24, 2022
4309600 - ¿Es SQL PI y Oracle PI lo mismo que Performance Analysis?

¿Es SQL PI y Oracle PI lo mismo que Performance Analysis? ¿Cual versión de los cartuchos de Oracle y SQL Server tienen la opción de PI en ella?

Created: August 24, 2022
4262528 - Ajuste del rendimiento del Agent VMware para grandes entornos de 7.1.x FVE

Ajuste del rendimiento del Agent VMware para grandes entornos de 7.1.x FVE

Created: August 24, 2022
4279938 - Falla de recoleccion de datos en el VMware View agente debido a problema de autenticación Kerberos

Falla de recoleccion de datos en el VMware View agente debido a problema de autenticación Kerberos

Created: August 24, 2022
4308602 - Cúales son los requerimientos mínimos para WMI?

Cúales son los permisos mínimos requeridos para accesar WMI namespaces? . Cúales permisos de DCOM requiere un usuario remoto? . Qué puede hacer...

Created: August 24, 2022
4353767 - Que significan las Alarmas y notificaciones acerca del "Catalyst database"?

Que significan las  Alarmas y  notificaciones acerca del "Catalyst database"? Que es el "Catalyst databese" en Foglight"? Es el "Catalyst database...

Created: August 24, 2022
4274221 - Como suspender una regla en particular en Foglight?

Como suspender una regla especifica  por ejemplo CPU Utilizatión para todos los servidores durante un tiempo determinado (por ejemplo: 12:00am...

Created: August 24, 2022
4258033 - ¿Cómo puedo cambiar el repositorio de Foglight para utilizar la autenticación de Windows en lugar de autenticación SQL Server

¿Cuáles son los pasos para cambiar la autenticación utilizada por el repositorio de FMS de autenticación de SQL Server a autenticación de Windows? 

Created: August 24, 2022
4247049 - Como Crear una regla para Colleciones definidas por el Usuario?

Como Crear una regla para Colleciones definidas por el Usuario?

Created: August 24, 2022
4221580 - Cómo crear un paquete de asistencia especial que incluye la base de datos interna SAM, si así lo solicita, para Quest Support. (Spanish)

   Cómo crear un paquete de asistencia especial que incluye la base de datos interna SAM , si así lo solicita , para Quest Support...

Created: August 24, 2022
4294161 - Como borrar alarmas de la Base de datos de Foglight?

Existen varias alarmas que han sido dadas de alta, pero son todavía visibles en la consola y en la base de datos , ¿cómo pueden éstas ser...

Created: August 24, 2022
4303008 - Cómo borrar / eliminar objetos de topología que no se han actualizado durante un tiempo

¿Cómo eliminar objetos de topología viejos de Foglight que no se han actualizado durante un tiempo y ya no requiero? ¿Hay una manera de hacer...

Created: August 24, 2022
4265555 - Grupo de LDAP llamado "Foglight Users" no se puede importar.

Hay un grupo LDAP llamado "Foglight Users" pero no se muestra en la página "Importar grupos externos". Otros grupos en la misma unidad organizativa...

Created: August 24, 2022
4308461 - El trafico de Linux network no aparece en el el host dashboard

El trafico de  Linux network no aparece en el  host dashboard

Created: August 24, 2022
4308147 - El Lockbox no tiene accesso al Host

El Lockbox < Lockbox ID > no se ha concedido a este host . Credencial de Usuario com.quest.forge.credentials.type.local...

Created: August 24, 2022
4253145 - El agente de infraestructura no está recolectando información

El agente de infraestructura no está recolectando nada de información y el en el log del "Agent Manager" aparece el siguiente mensaje de eror...

Created: August 24, 2022
4258044 - Los certificados no se ajustan a las limitaciones de los algoritmos

Despues de actualizar la apliación de Foglight(FMS) a la versión 5.7.1 y VMWare 5.6.14, el agente de VMWare falla a la hora de conectarse con el...

Created: August 24, 2022
Revised
4305740 - Custom rule based on an alarmSystemEvent sends two emails

When creating an event driven rule based on an alarmSystemEvent with an email action set up, the database rules fire the same email twice.

Revised: August 24, 2022
4305697 - Custom rule for ASM diskgroups is not working.

A custom rule for ASM diskgroups the rule is not working.

Revised: August 24, 2022
4265396 - Custom rule doesn't trigger/evaluate when trigger type is "data driven" even though scoped objects are updated. Why?

A custom "data driven" rule that is scoped to the ASM_Instance_Usability topology type is not being evaluated so the rule is not raising any...

Revised: August 24, 2022
4250173 - Custom Rule does not show up in Rule Managment Dashboard

After creating a custom rule, the FMS does not display the new entry in the Rule Management Dashboard.

Revised: August 24, 2022
4309148 - Custom Oracle and SQL Server reports listed under DB2 reports

Custom reports from the DB Expansion pack are listed under the DB2 reports in the Reports popup

Revised: August 24, 2022
4308621 - Custom Oracle Alert Log Ignore list filter item not used

Cannot get certain Oracle Alert log messages to be ignored by the database agent. For example ORA-3136 should be suppressed but Foglight does not...

Revised: August 24, 2022
4246996 - Custom Memory report shows incorrect data

When generating Memory report it shows unexpected data. The report shows the memory has been 100% used, however the Host dashboard reflects the...

Revised: August 24, 2022
4354691 - custom FxM reports showing "no data"

custom Report (pulling from FxM collected data) did not contain any data - reads "no data" for all areas. environment:  FMS 5.5.5 with End User...

Revised: August 24, 2022
4318819 - Custom F5 cartridge inquiry

Revised: August 24, 2022
4324895 - Custom dashboard view, I cannot use it when I drag a metric on a dashboard

We created a view as a portlet on our FMS. When trying to drag n drop it on to a dashboard it does not show up in the list of views. Strangely...

Revised: August 24, 2022
4302693 - Custom Dashboard: Vmware objects not displaying when using a Nologinuser

Custom Dashboard:  Vmware objects not displaying when using a Nologinuser 

Revised: August 24, 2022
4283879 - Custom Dashboards Saved in different places instead of My Dashboard in the Navigation Panel.

When creating a new dashboard it is saved in different places like Data, Setup and Support, etc.

Revised: August 24, 2022
4257292 - Custom dashboard/report appearing under Child Service Drilldown option

When creating a child service from the Service Builder, there are extra options within the "New Global Service" Drilldown options.  It looks like...

Revised: August 24, 2022
4251606 - Custom Dashboard views and tables reverting to default columns

After creating a custom dashboard, adding out of the box views into it, and selecting specific columns to be visible under "Show Columns", users...

Revised: August 24, 2022
4245583 - Custom dashboard does not work anymore after upgrade to 5.9.2 - "Frame Option" is not being picked up properly

Custom dashboard does not work anymore after upgrade to 5.9.2. The custom dashboard is being displayed on the big TV screen and contains several...

Revised: August 24, 2022
4320603 - Custom cartridge created from python script defaults to 1Min poll, need 10Min poll

Custom cartridge created from python script defaults to 1Min poll, need 10Min poll

Revised: August 24, 2022
4256219 - Custom Business View Disappearing Object Type Dropdown

When attempting  to use the Object Type Drop down while editing or creating a custom/dynamic business view it disappears after first use.

Revised: August 24, 2022
4315289 - Custom agent is unable to collect when using "ScriptName.SH" within cmdLine property

Foglight is unable to collect data when using a custom script agent with the following cmdLine property in the agent properties: ScriptName.SH...

Revised: August 24, 2022
4271738 - Custom agent tables not populating with values

Custom agent does not populate data on to the dashboards.

Revised: August 24, 2022
4245684 - Current alarms in default Foglight alarms report can not be filtered out by the selected time range

Current alarms in default Foglight alarms report can not be filtered out by the selected time range. As a result,  the "Alarms" dashboard and the...

Revised: August 24, 2022
4228125 - Cross platform report is not supported for Azure SQL database agents

Azure SQL database agents are not supported by the existing two cross platform reports (inventory and availability reports).

Revised: August 24, 2022
4271226 - Critical Severity condition of VMW Virtual Machine CPU Utilization rule is referencing an incorrect registry variable

Critical Severity condition of VMW Virtual Machine CPU Utilization rule is referencing an incorrect registry variable. if (registry("VMW...

Revised: August 24, 2022
4254135 - Credentials details are refreshed by other database details in database agent installer

When two different users are working in the database agent database connectivity Settings screen, the credentials details are refreshed with the...

Revised: August 24, 2022
4213701 - Credential Management Event Rule not available on Services for Alarm Filter

Exclusion adding a filter should happen from here: Services - Service Builder Go to any specific server then click on "Alarm Filters" If we...

Revised: August 24, 2022
4351913 - Credential Management alarm is flooding

Credential Management alarm is firing after every 10 minutes for all the host with the following error in the host agent logs: agent could not...

Revised: August 24, 2022
4331206 - Credential failure for Exchange 2019 agent

No data is collected for exchange agents and authentication errors found in the agent logs.

Revised: August 24, 2022
4309028 - Credential alarms firing for SSAS agents but OS collections are successful

Credential alarms firing for SSAS agents for the same port (either 80 or 443) four times in a row even though OS monitoring works on port 5985 or...

Revised: August 24, 2022
4308455 - Credential Alarms fired for Oracle RAC agent

Receving Credential Alarms: "Failure: Cannot establish connection to <hostname>  :  The connection was not established because either the key...

Revised: August 24, 2022
4257742 - Credential created in DB Agent lockbox when new SQL Server agent created with OS credential in different lockbox

When adding a new SQL server agent and designating that the OS connection use a credential in a lockbox other than the DB Agent lockbox causes...

Revised: August 24, 2022
4257666 - Credential error when triggering rule action "ExecuteCommandOnRemoteHostsAction"

Getting the following error when rule action "ExecuteCommandOnRemoteHostsAction" triggers: "2020-05-18 17:46:24.311 WARN [RemoteProcesses[12]-2...

Revised: August 24, 2022
4227185 - Credential error occurs while adding a new DB2 agent

A DB2 agent cannot be created due to a "Failed to establish SSH connection to host" error. The same connection works using a SSH connection from...

Revised: August 24, 2022
4302796 - Credential alarms fire every hour

Credential Management Event alarms fire hourly from both Windows agents (Infrastructure agents) and database agents. Cannot establish connection...

Revised: August 24, 2022
4327178 - Creating scheduled blackouts

How to Create scheduled blackouts

Revised: August 24, 2022
4305714 - Creating Services in Service builder based on vFolder or Attributes

How to import the VMware Folder structure into Service Builder, creating a service for a single VMware Folder, creating a service by using VMware...

Revised: August 24, 2022
4294878 - Creating or Editing OS Credentials for DB2 agents

Creating or Editing OS Credentials for DB2 agents

Revised: August 24, 2022
4322805 - Creating Foglight Storage Agent fails with 'Object Not Found in API Schema'

When creating the Foglight Storage Agent, it fails with the error below: 'Object Not Found in API Schema' What needs to be checked to resolve...

Revised: August 24, 2022
4294982 - Creating index and dropping tables messages are found from Management Server logs

Creating index and dropping tables messages appearing in Management Server logs - for example: VERBOSE [QuartzScheduler.PersistencePolicy_Worker...

Revised: August 24, 2022
4230104 - Creating Blackouts for Selected Database Instances

In certain scenarios, users may prefer not to receive alarms from one or more agents for a predefined period of time (for example, during the...

Revised: August 24, 2022
4310017 - Creating agents from the Command Line (non-database)

What Foglight command can be used to create agent instances?

Revised: August 24, 2022
4308007 - Creating agents takes a long time, sometimes up ten minutes.

It takes minutes to create an agent. Why?

Revised: August 24, 2022
4248133 - Creating a  rule to alert on cancelled SQL Server jobs

Is there a Foglight rule which will alert when a monitored SQL Server job is cancelled?

Revised: August 24, 2022
4295696 - Creating a user defined collection (UDC) in a foreign language fails

Tried to create custom collection on table in Japanese and got a failure on setting a key - failed on characters.

Revised: August 24, 2022
4309684 - Creating a RAC One Node agent

Revised: August 24, 2022
4266100 - Created a Windows Infrastructure agent however no data is populated in Process dashboard

After adding the host to infrastructure monitoring, it does shows up in infrastructure dashboard. But when user goes to process monitoring...

Revised: August 24, 2022
4352834 - Create/copy java/.NET agent configurations are blank

The configurations of copied java agent are blank when  agent configuration is copied/created from Application Servers Administration  | Java...

Revised: August 24, 2022
4313168 - Create Rule for JMX agent

Revised: August 24, 2022
4215036 - Create Email Action for "VMW PNICs Network Utilization" rule

Create Email Action for "VMW PNICs Network Utilization" rule, and add the esx host which the PNIC belong to email message.

Revised: August 24, 2022
4328490 - Create dashboard with Windows event log data.

I am having trouble finding the Windows event log data to display in a dashboard. There is a need to show the last 5 errors / warnings that have...

Revised: August 24, 2022
4288242 - Create Database Alarm Blackout

How to create a Database Alarm Blackout (Scheduled Blackout) using the Database dashboard.

Revised: August 24, 2022
4242622 - Create a custom dashboard based on the current dashboard is greyed out

Created a simple custom template dashboard containing a simple header with a logo and title, and ticked the share option in basic properties...

Revised: August 24, 2022
4244650 - CPU utilization rule fires an alert with the wrong severity level intermittently

CPU utilization rule fires an alert with the wrong severity level intermittently. For example, the CPU utilization and Run Queue Length values...

Revised: August 24, 2022
4368478 - CPU utilization on AIX is incorrect

CPU utilization should not be more than 100%.

Revised: August 24, 2022
4331210 - CPU Utilization for Azure VMs displayed in the dashboard is different than what is displayed in Azure portal

CPU Utilization for Azure VMs displayed in the dashboard is different than what is displayed in Azure portal

Revised: August 24, 2022
4320961 - CPU utilization report during business hours for the month or week

Currently in Foglight 5.2.5, one can only create a daily CPU Utilization report for business hours 9:00am - 5:00pm. Since we could not determine...

Revised: August 24, 2022
4315110 - CPU Utilization on Exchange 2010 and 2013 hosts rise to 100% periodically due to 'powershell.exe'

CPU Utilization on Exchange 2010 and 2013 hosts rise to 100% periodically due to 'powershell.exe' process(es). These processes can consume around...

Revised: August 24, 2022
4221000 - CPU utilization charts show data gap when a short time range is selected

CPU utilization charts show data gap when a short time range (for e.g. 15 minutes) is selected on the calendar.

Revised: August 24, 2022
4214585 - CPU utilization is not displayed IC agent

After upgrading the CPU usage for each core is not being displayed as expected in "Each CPU Utilization on <hostname>" chart.

Revised: August 24, 2022
4211816 - CPU Utilization Ready chart of vCenter shows more than 100%

It was observed peaks of more than 100% on vCenter CPU utilization Ready. This value should not go over 100%.

Revised: August 24, 2022
4271333 - CPU usage chart for VM/ESX host looks different in FVE compared to vSphere client

CPU usage chart for VM/ESX host looks different in FVE compared to vSphere client vSphere Client chart: FVE chart:

Revised: August 24, 2022
4324669 - CPU paging Spotlight Data not matching Foglight Data

Could you provide an explanation of the difference between Spotlight on UNIX vs Fog5 "Hosts Table:Monitored Hosts Only"? Referenced attached...

Revised: August 24, 2022
4309625 - CPU reaches 100% on Foglight Managment Server after changing retention policy

FMS is running into performance issues about an hour after starting up. CPU & Memory seem to spike, and server becomes unresponsive. Loglines...

Revised: August 24, 2022
4249490 - CPU hogs table appears instead of Top CPU Consumers

After configuring a few hosts for monitoring, one (or more) hosts show "[table] CPU Hogs" in the CPU drill down dashboard instead of the "Top CPU...

Revised: August 24, 2022
4226992 - CPU metrics different between Databases dashboard and IC (infrastructure host agent) pop-up

When navigating to the Databases dashboard and hovering over the Host name of a monitored DB, a pop up is displayed that displays the CPU/Memory...

Revised: August 24, 2022
4302589 - CPU and memory virtual machine (VM) reservations and Foglight

A Foglight Management Server or Agent Manager is located on a virtual machine which (VM) runs out of Java Heap Space even though the VM is...

Revised: August 24, 2022
4273529 - CPU and Memory information missing on database dashboard

CPU, Memory information does not display or shows zero on the database dashboard CPU and memory is missing for database agents on the database...

Revised: August 24, 2022
4245115 - CPU graph gaps and n/a metric for monitored hosts with CPU physical cores and logical cores (hyperthreading)

CPU graphs and reports of hosts having multiple CPU physical cores with logical cores (hyperthreading) are showing gaps or n/a.  The following...

Revised: August 24, 2022
4260376 - Could the LogFilter agent parse an log entry that spans over multiple lines?

Is it possible for the LogFilter agent to parse an log entry that spans over multiple lines?

Revised: August 24, 2022
4302473 - Could not run SQL command=[create procedure sp_fgl_enginedetail for Sybase ASE 12.5.0.3

We repeatedly have to manually reinstall the stored procedures in Sybase ASE 12.5.0.3 even after deleting and recreating the agent. YYYY-MM-DD...

Revised: August 24, 2022
4284669 - Could not find any Java VM shared library

Foglight and/or Agent Manager will not start.

Revised: August 24, 2022
4243223 - Could not delete stale topology objects: VMWESXServer.uuid

Following error message is found in the Foglight Management Server (FMS) logs: Could not delete stale topology objects com.quest.nitro...

Revised: August 24, 2022
4229052 - Could not create host agent when adding a SSAS agent

Unable to create a new IC agent (WindowsAgent, UnixAgent) when adding a SSAS agent. An error similar to the following appears in the FMS log file...

Revised: August 24, 2022
4290199 - Could not create ASE availability connection

After creating Sybase Agent, we noticed that the agent stops after a few minutes.

Revised: August 24, 2022
4339473 - Could not connect to host "xxxxxx" to determine the OS type. This host cannot currently be monitored.

Infrastructure Cartridge (IC) agent throws error "Could not connect to host "xxxxxx" to determine the OS type. This host cannot currently be...

Revised: August 24, 2022
4262652 - Could not acquire an Agent READ Lock from Nexus

Nexus agent fails to start and is in rogue/broken state.  Following is found in the Foglight Agent Manager (FglAM) logs: VERBOSE [IncomingMessage...

Revised: August 24, 2022
4219256 - Could Foglight use Java Runtime Environment (JRE) 1.7 for its JRE?

Could Foglight use Java Runtime Environment (JRE) 1.7 for its JRE?

Revised: August 24, 2022
4312692 - Could Foglight be patch to the latest version of it's JRE

How to find Foglight's Java Runtime Environment (JRE) and could the Foglight Management Server (FMS) be patch to the latest version of it's JRE?

Revised: August 24, 2022
4307205 - Copyright messages shown in database agent errors and SQL used in Foglight

Beginning with the 5.7.5.41 release of the database cartridges, copyright messages in errors in the logs and in the Top SQL dashboards...

Revised: August 24, 2022
4289385 - Copying performance counters between SQL Server agents

Can performance counters be copied between SQL Server database agents?

Revised: August 24, 2022
4257848 - Copied and modified rule does not raise alarms

The rule has been copied to do customization, but the new rule does not raise any alarms.

Revised: August 24, 2022
4280082 - Contents of Chargeback Assignment tabs do not fully display

Contents of Chargeback Assignment tabs do not fully display.

Revised: August 24, 2022
4226456 - Contents of Input CSV File in SQL Server cartridge documentation refers to Oracle CLI file fields

The fields listed in the "Contents of the Input CSV File" section of the SQL Server cartridge documentation related to the agent Command Line...

Revised: August 24, 2022
4280526 - Container Optimizer& Container Capacity cartridges not getting enabled

Container Optimizer& Container Capacity cartridges not getting enabled

Revised: August 24, 2022
4275175 - Container Environment dashboard does not show correct metrics for the nodes

Kubernetes agent uses Heapster RESTful API to collect metrics. If the Container node is a VM (VMware or Azure or AWS) then in the Container...

Revised: August 24, 2022
4271863 - Connections to SMTP server on port 587 fail with error "...SMTPSendFailedException: 530 5.7.0"

All email notifications aren't working. Test email is failing to verify SMPT setting. The User mail server configurations appeared appropriate...

Revised: August 24, 2022
4292841 - Connection using Rest API Could not get a response

While using Rest API with a third party tool, with a url in this format http://{{serverURL}}:{{serverPort}}/{{apiPath}}/security/login It...

Revised: August 24, 2022
4210810 - Connection problem: Could not connect to HTTP invoker remote service

When using the command fglcmd the http port cannot be reached. For example: =========== Command: $FGLHOME\bin>fglcmd -usr foglight -pwd my...

Revised: August 24, 2022
4246031 - Connection failure: "Publickey authentication failed."

Suddenly the OS connection from the Foglight Agent Manager (FglAM) is failing and the following error appears in the log files: ---    2019-01...

Revised: August 24, 2022
4301363 - Connection errors adding or connecting to a SQL Server agent

Customer is unable to connect to monitored host SQL Server server in the database discovery process. Received "Database Connection Failed" errors...

Revised: August 24, 2022
4228212 - Connecting to a SQL Server Managed Instance using Azure Active Directory authentication (AAD)

Does Azure Managed Instance monitoring support Azure Active Authentication monitoring?

Revised: August 24, 2022
4228023 - Connect see data in the Azure SQL DB Blocking (Current) dashboard. Error message indicates "VIEW SERVER STATE permission was denied on object 'server', database 'master'"

Users cannot see data in the Blocking (Current) dashboard and there is no data in the SQL PI dashboard when the monitored user is not and...

Revised: August 24, 2022
4311115 - Configuring User-defined Collections for SQL Server agents

The User-defined Collections view in the Databases Administration dashboard allows adding user-defined collections to all of the currently...

Revised: August 24, 2022
4295397 - Configuring Windows Remote Management (WInRM) using winrm quickconfig

Windows Remote Management (WinRM) can be configured quickly on a Windows Server using default settings through the "winrm quickconfig" command.

Revised: August 24, 2022
4309605 - Configuring User-defined Collections for Oracle database agents

Cannot create User Defined Collections (UDC) because a user is required/missing How to proceed in Connection Details in order to enable a user...

Revised: August 24, 2022
4308913 - Configuring the Sybase Agent for Remote Monitoring

How do you configure the Sybase_MDA Agent for remote monitoring? Foglight Agent Manager (FglAM) is installed locally on HPUX, side by side to...

Revised: August 24, 2022
4228989 - Configuring the SAP HANA system for Foglight agent monitoring

What database setup and resource tracking requirements must be made to configure a SAP HANA system for Foglight agent monitoring?

Revised: August 24, 2022
4312432 - Configuring the FileSystem Agent's Include or Exclude list.

The incorrect file systems are appearing in Alerts. The Filesystem agent is ignoring the include/exclude setting

Revised: August 24, 2022
4308670 - Configuring the database agent On-demand Data Port

The RMI port is open in both directions in the firewall, but t he RMI, on-demand, dashboards display the following error: On-demand data...

Revised: August 24, 2022
4302491 - Configuring the List of Oracle Listeners per Instance

Use the Listeners view in the Databases Administration dashboard to edit the list of monitored listeners per instance, by adding or removing...

Revised: August 24, 2022
4290072 - Configuring the FMS for UTF 8 support

Adjusting the Foglight FMS to support UTF-8 encoding.

Revised: August 24, 2022
4229614 - Configuring the Oracle Alert Log Panel display

Use the Alert Log view to configure the retrieval and display settings for the Alerts | Alert Log panel. In addition, this view is used to define...

Revised: August 24, 2022
4229811 - Configuring registry settings for WMI counter access through DCOM on Windows machines

When the agent attempts to access the Windows® registry to read the DB2 Diag Log, Oracle Alert Log, or SQL Server Error via the Windows Management...

Revised: August 24, 2022
4309267 - Configuring MySQL for Performance Investigator (PI)

In order for PI to collect data, the MySQL Performance Schema must be enabled with the required instrumentation.

Revised: August 24, 2022
4307690 - Configuring Multiple Foglight Agent Manager Instances

Can a single FglAM run multiple instances? How to install multiple Fglam's on a single host?

Revised: August 24, 2022
4255051 - Configuring oracle agent to display names of segments exceed the warning level within one tablesp

When the extent summary alarm is displayed it states that there is a number of segments which exceed the warning level within one tablespace...

Revised: August 24, 2022
4228057 - Configuring Local SQL Server database agent monitoring

How can a SQL Server agent be configured to use local agent monitoring which is the account that the Foglight Agent Manager (FglAM) uses?

Revised: August 24, 2022
4221639 - Configuring Kerberos on a Windows Host

Configuring Kerberos on a Windows Host Additional registry keys may be required when Agent Manager is deploy on a Windows host. The Agent Manager...

Revised: August 24, 2022
4328330 - Configuring Foglight for using Encrypted repository connections with SQLServer

The Foglight Management Server installer currently doesn’t support configuring encrypted connections, but by using a manual repository...

Revised: August 24, 2022
4354862 - Configuring Email Notifications for the Database Cartridges - there seems to be two different ways to do this

Configuring Email Notifications for the Database Cartridges - there seems to be a few different areas to do this - please list?

Revised: August 24, 2022
4310657 - Configuring database agent email notifications, recipients, and messages

Is there a means to set up a global email default for configure a default notification address either for all rules or for individual rule or...

Revised: August 24, 2022
4229097 - Configuring an Encrypted Connection for the PostgreSQL agent

The below instructions cover common steps used to configure an encrypted connection from the PostgreSQL Agent client. For full information on...

Revised: August 24, 2022
4309289 - Configuring a SSL Connection for the MongoDB agent

How to configure a SSL connection for the MongoDB agent

Revised: August 24, 2022
4286363 - Configured limit of 50000 instance of type EXCUMConnectivity has been reached

Foglight Management Server (FMS) server log is full of below messages: Failed to create a topology object with name EXCUMConnectivity: {identity...

Revised: August 24, 2022
4315856 - Configure FMS to communicate through specific NIC

How can we configure the FMS to communicate through a specific NIC? I checked foglight.config but we can only alter port numbers in there, can...

Revised: August 24, 2022
4310186 - Configure HA deployment whitelist to support 6.0 and higher database cartridges

The 6.0.0.10 releases of the Oracle, SQL Server, and DB2 cartridge the HADeploymentWhitelist are not included by default in the white list. These...

Revised: August 24, 2022
4229575 - Configure HA deployment whitelist to support FglAM HA for SQL PI (using a SQL Server PI repository)

Currently, the SSAS, SPI Repository, Oracle SPI Repository, SSAS SPI Repository, MSSQL SPI Repository agent are NOT included by default in the...

Revised: August 24, 2022
4227777 - Configuration in "Rule exceptions" for rule "DBSS - Hours Since Last Log Backup" is not working

The alarm is still triggered after adding exceptions for the database using the Rule Exceptions configuration into the rule "DBSS - Hours Since...

Revised: August 24, 2022
4227648 - Configuration items are missing and the service shows zero (0) components

An email notification for snmp integration has been configured through services created with configurationitem but these items go missing from...

Revised: August 24, 2022
4312398 - Concurrent User Dashboard

I would like to have a dashboard with concurrent users for a JVM. WHere would i find this metric on the APM side or Jboss JVM monitoring side? I am...

Revised: August 24, 2022
4295377 - Concentrator is not upgraded in a FglAM Concentrator environment

In an environment that includes a Foglight Agent Manager concentrator, when upgrading the environment where the concentrator does not contain any...

Revised: August 24, 2022
4295048 - Components shared by All Foglight Database cartridge screens

The tables’ Customizer button and the In-context action buttons are common to all Foglight for Oracle screens.

Revised: August 24, 2022
4299685 - Compellent: Monitoring of the Tiered Storage

Compellent:  Monitoring of the Tiered Storage

Revised: August 24, 2022
4311903 - Comparison between DCOM (WMI) and WInRM technologies

What are the differences between DCOM (WMI) and WinRM?

Revised: August 24, 2022
4347908 - Communication between Archiver and sniffer stops with test message below.

After upgrading an external FMS(Foglight Management Server) to APM 5.9.9 and installing the Application Operations cart 5.9.9 I am not getting any...

Revised: August 24, 2022
4258596 - Common LDAP errors in Foglight

Revised: August 24, 2022
4232567 - Common issues for Performance Investigator (SQL PI)

What are some of the most common issues for Performance Investigator (SQL PI) environments?

Revised: August 24, 2022
4210372 - Common errors in the FMS during a database cartridge upgrade

After upgrading database cartridges in the FMS from the following errors appear in the FMS management logs during the upgrade process: YYYY_MM...

Revised: August 24, 2022
4328530 - CommandAction trying to forward alarms to a 3rd party system fails to execute.

The command runs successfully if command line given in the Foglight rule is executed from the cmd prompt. ie: D:\FoglightToZenoss\Python27\python...

Revised: August 24, 2022
4247720 - CommandAction stopped working without any configuration changes

CommandAction that had been calling a batch file stopped functioning. Loglines similar to below repeat throughout the FMS logs: 2015-08-17 15...

Revised: August 24, 2022
4258113 - Command action fails with message "java.io.IOException: Cannot run program "sh": java.io.IOException: error=12, Cannot allocate memory)"

We set up a command action from a rule to run on our Linux Foglight Mangement Server (FMS). The Command action only runs after the FMS has been...

Revised: August 24, 2022
4228508 - Command Line command to create blackouts for SQL Server and Oracle database objects

How to create command line blackouts for SQL Server and Oracle database objects

Revised: August 24, 2022
4257628 - com.quest.glue.api.services.CredentialRejectedException: the username and/or password

An Infrastructure Cartridge (IC) UnixAgent is failing to display the hostname on the Hosts dashboard and the following error is seen in the agent...

Revised: August 24, 2022
4240519 - com.quest.agent.exc.ExchangeAgentImpl - Could not establish a connection to host

Following error is thrown when activating the Exchange agent: ECHO     ERROR [Quartz[0]-74] com.quest.agent.exc.ExchangeAgentImpl - Could not...

Revised: August 24, 2022
4226674 - Columns of the SQL Server report "Dimension Table With Metric Selector new" do not change according to the dashboard's metric selection

The report "Dimension Table With Metric Selector new" only displays fixed columns,

Revised: August 24, 2022
4229636 - Columns are truncated exporting from the Databases Dashboard

Agent information may be truncated using the export from the databases dashboard.

Revised: August 24, 2022
4274862 - Column content gets truncated in custom PDF report

If there are many columns defined in a report, some properties might get truncated when it is exported as a PDF

Revised: August 24, 2022
4215077 - Column content could get truncated in PDF report

After running a report the Column content could get truncated in PDF report. The report can get generated this way: Go to the right hand...

Revised: August 24, 2022
4312040 - CollStatsCollectTaskjava.lang.NullPointerException error in MongoDB agent after 6.1 upgrade

A NPE (Null Pointer Error) appears in the 6.1.0.10 MongoDB agent log file which looks similar to the following [SMA-MongoDB-pool-1-thread-18...

Revised: August 24, 2022
4310315 - Collections running queries on Oracle RAC on 11.2.0.1 against DBA_UNDO_EXTENTS run slow and causes CPU overhead

Customer using Oracle RAC on 11.2.0.1 experiences very long running queries which can run for hours or longer and end unsuccessfully due to a ORA...

Revised: August 24, 2022
4229055 - Collection query using x$DBGALERTEXT causes ORA-00700 in Oracle environment

There are many ORA-00700 errors in the Oracle alert log. This alert log identifies that this is caused by querying the table x$DBGALERTEXT...

Revised: August 24, 2022
4226601 - Collection on the Sybase MDA agent is assuming all dates are GMT even if they're EDT

DatabaseErrorLog rules fail to trigger To reproduce this issue Trigger an error in Sybase installed in one timezone, to create an entry in the...

Revised: August 24, 2022
4323699 - Collecting network stats on Solaris

What UNIX command does Foglight run to collect network statistics?

Revised: August 24, 2022
4211891 - Collecting traces for JDBC Data Sources (AS400)

Can Foglight collect traces from JDBC Data Sources (AS400)?

Revised: August 24, 2022
4313098 - Collecting foreign JMS metrics resulting in classnotfound

The following errors are filling up the java agent logs 2011-02-22 19:13:57.209 WARN    [Periodic Discovery: WebLogic9] com.sitraka.pas.agent...

Revised: August 24, 2022
4211873 - Collecting "Sampled Breakdowns" information on the Java cartridge

When collecting the "Sampled Breakdowns" information for each "Java EE Requests" and selecting a request, the “Sampled Breakdowns" information...

Revised: August 24, 2022
4294678 - CMS Perm Gen no longer collecting after 5.7.x upgrade.

When reviewing Performance Overview CMS Perm Gen is no longer collecting data after 5.7.x upgrade.

Revised: August 24, 2022
4228093 - Cluster name used in alarm email body cannot be found in Global view dashboard for a RAC One Node

An alarm is sent from the rule "DBO -Days Since Full Backup" that references an Oracle cluster name but this name can't be found the that...

Revised: August 24, 2022
4307658 - Cluster IC Latency Alerts from an Oracle instance

Why does Foglight reporting a high latency? What Oracle object does Foglight query to run the above test?  How often does this test fire?

Revised: August 24, 2022
4294267 - Cloud Migration Run Model does not return information

This is the situation: 1. Under: Cloud Migration, using VMware and Cloud Model, clicking under "Select VMs", it shows all the Virtual Machines...

Revised: August 24, 2022
4257931 - Cloned virtual machine with same UUID can cause a Foglight topology churn

Cloned virtual machine with same UUID can cause a Foglight topology churn if Infrastructure (IC) agents are monitoring those virtual machines.

Revised: August 24, 2022
4226418 - CLIENT_PLUGIN_AUTH error when connecting to MySQL instance

When installing a new MySQL agent, the message "CLIENT_PLUGIN_AUTH" is required occurs when connecting to a MySQL 5.1.5.1 instance. ERROR...

Revised: August 24, 2022
4331571 - Client Access : OWA status is shown Unknown in Exchange Server status dashboard

Client Access : OWA status is shown Unknown in Exchange Server status dashboard What is the cause of this.

Revised: August 24, 2022
4226492 - Clicking on View SQL Text in PI spawn an empty popup

Select a SQL Statement in SQL PI and then clicked on View SQL Text and then it spawns an empty pop-up increase of downloading .ora file to be used...

Revised: August 24, 2022
4309012 - Clicking on a specific Database Alarm name in Agent Administration produces an Error

When clicking on a specific Database Alarm name in Agent Administration, user received an error box or "rendering" error or "an error has occurred...

Revised: August 24, 2022
4262696 - Clicking Alarm Filter throws "No data is available to filter" even if there were historical alarms

Clicking Alarm Filter under Services or Host dashboards throws "No data is available to filter" even if there were historical alarms.  However, if...

Revised: August 24, 2022
4252537 - Clicking Compare under the SQL PI dashboard does not do anything

When clicking Compare under the SQL PI dashboard, nothing happens.

Revised: August 24, 2022
4306148 - CLI installer mssql_cli_installer.groovy will only work if the CSV file has 2 or less records

Command to run mssql_cli_installer.groovy will only process if the CSV file contains 2 or less records. If more than 2 records are in the file...

Revised: August 24, 2022
4309137 - CLI installer for Azure SQL database agents

Is there a CLI (Command Line Installer) or batch script available to create multiple Azure SQL database agents in one process?

Revised: August 24, 2022
4331623 - Clearing alarms are resultng in BMC integrated tool notifications

Clearing alarms from foglight triggering email notifcations to BMC ( Intergation cart)

Revised: August 24, 2022
4289458 - Clear Alarms older then X days

Revised: August 24, 2022
4270055 - Clarification on the Audit log (security, storage, data retention, exporting)

Which groups/Roles should have a access to AUDIT Log? What level of information will be logged into Audit log? What is the retention policy for...

Revised: August 24, 2022
4244513 - CitraTest.exe - Application Error: The application was unable to start correctly (0xc0000005)

Following error is thrown when CitraTest script is executed: CitraTest.exe - Application Error The application was unable to start correctly...

Revised: August 24, 2022
4239983 - Citratest script runs ok until we import it into a FTR script. That FTR script immediately fails.

A Citratest (FTR-a)  .vb code file (ctratest script) compiles and runs successfully in the Citratest scripting interface but not when we import...

Revised: August 24, 2022
4223950 - Cisco fabric connects but fails to collect

Cisco fabric connects but fails to collect

Revised: August 24, 2022
4292556 - Churn on VMWResourcePool

Revised: August 24, 2022
4317997 - Churn on JbossStatelessSessionBean topology

JavaEE FMS  running JBoss Cartridge APM Dashboard is slow in loading.There is significant churn on JBossStatelessSessionBean topology. 

Revised: August 24, 2022
4253865 - Churn in FileLogMonitorFileGroup topology type

Many changes are occurring in the FileLogMonitorFileGroup topology type. The output of the find frequent change script contains many...

Revised: August 24, 2022
4286117 - Chopping off data in request field on the APM appliance

In APM one of the request field is truncated at certain point. Are there any limits on the 5.9 EU request field lengths?

Revised: August 24, 2022
4266394 - Chrome browser give security warning when access FMS console via SSL

Chrome browser give following security warning when access FMS console via SSL NET::ERR_CERT_COMMON_NAME_INVALID Subject Alternative Name...

Revised: August 24, 2022
4228343 - Choosing report view Root Cause Analyzer crashes FMS

The Root Cause Analyzer report causes the FMS stop responding and requires it to be restarted. When there are a large number of database...

Revised: August 24, 2022
4239861 - checking for FTR Instruction/ Step response times that take too long to run/complete

We want FTR to alarm if the response time of instruction (aka script step)--as opposed to the script as a whole--exceeds a certain value (20...

Revised: August 24, 2022
4229067 - Checking for blocked ports from a remote computer when TELNET is not available

Blocked ports often contribute to product connection issues.  Typically, Support requests to use TELNET or even run a “portable” version of...

Revised: August 24, 2022
4310368 - Chart at top of MySQL statements dashboard shows "No data to display" but there are statements collected

The graph at the top of the MySQL statements dashboard indicates "No data to display" however there are SQL statements collected in the bottom...

Revised: August 24, 2022
4247046 - Chart "Disk Queue Length" displays data from drives which are not used by the selected SQL Server instance

The SQL Server chart "Disk Queue Length" is displaying data from disk/drives which are not used by the selected SQL Server instance. For example...

Revised: August 24, 2022
4326336 - Changing the timeslice interval in JavaEE cartridge

We would like to change the timeslice interval to the lowest possible (ex: 2 minutes) instead of default 5 minutes in JavaEECartridge. Is this...

Revised: August 24, 2022
4304175 - Changing the threshold for the Sybase long running transaction alarm

When attempting to change the threshold for the Sybase long running transaction rule, there is no threshold registry variables available.

Revised: August 24, 2022
4311366 - Changing the severity level for a simple Database rule (SQL Server, Oracle, DB2 agents)

How to change the severity level for a simple rule such as the "DBSS - Jobs Failed" alarm from a Warning to a Critical.

Revised: August 24, 2022
4302545 - Changing the threshold duration for the DBSS Long Lock Running rule

How can the minimum duration threshold, in seconds, for lock a with the "DBSS - Long Lock Running" rule be configured?

Revised: August 24, 2022
4295107 - Changing the SQL statements used in a database agent collection

Is there way to adjust the SQL in the collections used by the Foglight database cartridges for SQL Server, Oracle, Sybase or DB2?

Revised: August 24, 2022
4228131 - Changing the Monitoring Mode of an Oracle RAC One Node agent

Use the RAC One Node view in the Databases Administration dashboard to change the monitoring mode of agents configured as RAC One Node, enabling...

Revised: August 24, 2022
4302681 - Changing the FglAM service account causes the SQL PI Repository to fail to start (Infobright)

The FglAM to which a SQL PI Repository is deployed on a Windows host, has the service account switched. Either from a local account (Computer...

Revised: August 24, 2022
4295541 - Changing the format for Foglight database alarm emails from HTML to plain text

The Foglight SQL Server, DB2, and Oracle database cartridges send alarm emails from Foglight in HTML format. How can these emails be sent in a...

Revised: August 24, 2022
4228402 - Changing the duration in the SPI Long Lock Running alarm

The SPI Long Lock Running alarm message displays the message " At least one session has been blocked for more than 90 seconds." even though the...

Revised: August 24, 2022
4227811 - Changing the display name for a database agent

Can the display name for a SQL Server, Oracle, Azure SQL, or DB2 agent be changed? How can a SQL Server, Oracle, Azure SQL, or DB2 agent be...

Revised: August 24, 2022
4308825 - Changing the Blocking History Collection parameters

How can the Blocking History Collection parameters be changed so that the blocks taking less than specified time will appear in the dashboard.

Revised: August 24, 2022
4333177 - Changing rule scope to ignore specific OS or DB user

Would be possible to limit one of our rules to not alert on a specific OS or DB user. Specifically, with the SQL Hogs alerts (both cpu and IO), I...

Revised: August 24, 2022
4324921 - Changing SQLServer default Database Repository to a Named Instance

I've changed my default SQLServer instance to a Named Instance.  What changes are required in my Foglight 5.5.4.1 configuration to use the renamed...

Revised: August 24, 2022
4308036 - Changing maximum results in the Alarms panel

How can more than 100 alarms be viewed at one time in the Foglight alarms panel?

Revised: August 24, 2022
4313038 - Changing from 12-hour time format to 24-hour time format within the Foglight web console

Is there a way to force Foglight to display the time in a 24-hour time format? For example, alarms and the Foglight time zonar are displayed as 03...

Revised: August 24, 2022
4311457 - Changing database agent from a dynamic to static DB port

Customer has changed the port for a monitored named instance from dynamic port assignment to a static port and is now unable to connect to the...

Revised: August 24, 2022
4228303 - Changing custom severity levels in database agent alarms are not saved

The "Enhance alarm" button and customize alarm panel is used to change the severity level in a database agent alarm. The severity level is...

Revised: August 24, 2022
4280885 - Changes to the baseline.jvmargs.conf file are not reflected on Foglight Agent Manager logs

When the "baseline.jvmargs.config" file has been modified to increase (or decrease) the JVM heap settings, the changes are not reflected in the...

Revised: August 24, 2022
4282811 - Change tracking rules in SQL Server cartridge with SQL-PI

In previous versions of the SQL Server database cartridge (DBSS), the following rules were available: DBSS - Change Tracking DBSS...

Revised: August 24, 2022
4294978 - Change Tracking Execution Plan rule for SQL Server?

Is there a rule to view Execution Plans for SQL Servers?

Revised: August 24, 2022
4300175 - Change the location where the support bundles are created

Low disk space on the FMS installation drive. Some of the FglAM support bundle sizes exceed 1GB. There is another drive available which has...

Revised: August 24, 2022
4262580 - Change the Oracle Listener for multiple Instance at once

The Databases Dashboard only allows to configure Listener settings one instance at a time but it is required to update massive Oracle Agents to...

Revised: August 24, 2022
4248288 - Change the ICMP Service for NetMonitor to use the OS-specific ICMP service instead of default Agent Manager ICMP service

Foglight Net Monitor uses the ICMP (Internet Control Message Protocol) service to communicate with network devices. There are two versions of this...

Revised: August 24, 2022
4301353 - Change history report in any format is blank

Change history report in any format is blank

Revised: August 24, 2022
4300064 - Change hostname in SAML metadata.xml

How to update SAML 2.0 hostname used in the metadata.xml if you need to use a custom DNS entry instead of the physical hostname.

Revised: August 24, 2022
4251317 - Change FxM Mgmt IP - No Servers Monitored Now

Change FxM Mgmt IP - No Servers Monitored Now

Revised: August 24, 2022
4246113 - Change File System Capacity threshold for individual LogicalDisk objects

Rather than having each disk object trigger an alarm at the same threshold, the File System Capacity alarm should trigger at different levels per...

Revised: August 24, 2022
4302970 - Change Analyzer in Federation Environment

Is Change Analyzer in Federation Environment a supported configuration?

Revised: August 24, 2022
4228383 - Change "Connect as" in "Database Agent Migration" dashboard is not supported

User cannot change the "Connect as" sysdba/normal pulldown menu in the database agent migration dashboard.

Revised: August 24, 2022
4313476 - Certificate Signing Request is using an unsupported algorithm with Certificate Authority

After following the Foglight Documentation on how to create a Certificate Signing Request (CSR) for Foglight, the Certificate Authority (CA) being...

Revised: August 24, 2022
4271129 - Certificate Authority (CA) Agent receives timeout exception when running PowerShell cmdlet

Agent successfully establishes connection to the target CA server but below error is logged when running powershell cmdlet: ERROR [Quartz[0...

Revised: August 24, 2022
4227877 - Certain MySQL agent metrics are not collected from the database

Certain types of MySQLAgent are missing and are not being collected from the MySQL database.

Revised: August 24, 2022
4227026 - Certain metrics are not collected by the PostgreSQL agent

Some data is not being collected by the PostgreSQL agent.

Revised: August 24, 2022
4334868 - Causes for "Login has timed out" (SQL state : HYT00) errors when adding a new SQL Server agent

The following error is encountered during the creation of a SQL Server agent in Foglight  Failed to establish a SQL-Server JDBC connection...

Revised: August 24, 2022
4352165 - CATALYST_URL is not appended in alarm messages and notifications

CATALYST_URL is not used in Rule Alarm Link (for any rule) when CATALYST_URL is using a Schedule. For example, here is Rule Alarm Link that...

Revised: August 24, 2022
4319421 - Catalyst License for Foglight server is expiring

Foglight has an alarm stating that the "Catalyst License" is expiring in 2 days in a production environment.

Revised: August 24, 2022
4304709 - Cassandra unable to replace IP address with hostnames on UI

After upgrading the Cassandra cartridge from 5.9.5.21 to 6.0.0 the configured host aliases are no longer displayed for the cluster nodes and IP...

Revised: August 24, 2022
4228008 - Cassandra database agent properties

This is a full list and explanation of the configurable properties of the Foglight for Cassandra agent. The Agent Installer Wizard provides access...

Revised: August 24, 2022
4309888 - Cassandra Agent User Permissions

What are the required permissions for the Cassandra Agent?

Revised: August 24, 2022
4227624 - Cassandra agent JMX setup

What JMX setup must be done for the Cassandra agent?

Revised: August 24, 2022
4227365 - Cassandra agent does not start up due to connectivity failure

A connectivity failure prevents the Cassandra agent from starting up.

Revised: August 24, 2022
4227166 - Cassandra agent does not connect due to JMX setup error

JMX setup issue prevent the Cassandra agent from monitoring the Cassandra database

Revised: August 24, 2022
4227160 - Cassandra agent cannot monitor due to missing privileges

What privileges are needed for the Cassandra agent?

Revised: August 24, 2022
4227088 - Cassandra agent names are unstable

Unstable object names in the Cassandra agent.

Revised: August 24, 2022
4352946 - Cartridge Inventory dashboard - "Install Cartridge" button is missing.  Agent Hosts dashboard

Cartridge Inventory dashboard - "Install Cartridge" button is missing.  Agent Hosts dashboard - not showing that any of my running Fglam's have...

Revised: August 24, 2022
4333378 - Cartridges you are trying to install and enable are older than the currently enabled version

An error message similar to the following is displayed when adding a new cartridge "The following cartridges you are trying to install and...

Revised: August 24, 2022
4316905 - Cartridge for Sybase supported versions

What versions of the Sybase are supported by the Foglight cartridge for Sybase?

Revised: August 24, 2022
4314744 - Cartridge for Storage Management support for Isilon version 8

Is Isilon version 8 supported by the Storage Management cartridge?

Revised: August 24, 2022
4310424 - Cartridges for TIBCO, MySQL, PostgreSQL, MongoDB, and Cassandra

Does Foglight have a cartridge for monitoring the following applications and platforms? TIBCO MySQL PostgreSQL MongoDB Cassandra

Revised: August 24, 2022
4247788 - Cartridges on Foglight Management Server are showing Partially enabled.

Looking in the Administration > Cartridges > Cartridge Inventory dashboard, several of the installed cartridges are in a "Partially Enabled" state...

Revised: August 24, 2022
4227846 - Cartridge Sybase 5.9.3.28 installed but failed to activate via UI

Cannot enable to 5.9.3.28 Sybase cartridge ERROR [CARTRIDGE_OPERATION-0] script.system:administration_cartridges_cartridgeinventory...

Revised: August 24, 2022
4221957 - Cartridge for Storage Management 4.3.5

Cartridge for Storage Management 4.3.5

Revised: August 24, 2022
4309401 - Cartridge activation failure: Failed to resync types

Dashboards | Administration | Cartridges | Cartridge Inventory Could not complete the requested operation, with the following messages: Failed...

Revised: August 24, 2022
4283694 - Cartridge Builder fail to try to add a rule element in a new cartridge

In the new 5.6.4.4 Version of the cartridge builder (AKA FGL-IDE) when trying to add one element type rule, the process fail with the message "An...

Revised: August 24, 2022
4283269 - Cartrdge for DB2 documentation

Revised: August 24, 2022
4246500 - Cartridge Builder does not appear on the "Development Tools" dashboard

The Cart-Builder-Complete-5_6_5.car files has been installed successfully but the Cartridge Builder does not appear on the "Development Tools...

Revised: August 24, 2022
4227173 - Cartridge for MongoDB 5.9.4.10.3 release

The following changes have been included with the 5.9.4.10.3 release of the Cartridge for MongoDB 5.9.4.10 07/May/19 Set replica set member...

Revised: August 24, 2022
4291069 - Capture group test showing sniffer and archiver not connecting to FMS

When performing a capture group test in APM, it was showing sniffer, archiver and relayer had not contacted FMS for configuration. In the server...

Revised: August 24, 2022
4324777 - Capacity on VCenter level

Can foglight report on the average VM size at the vCenter level, how many VM's are running on the vCenter, and how many VM's can still be added...

Revised: August 24, 2022
4251366 - Capacity of webmonitor: Upper limit on number of monitored Transaction/URLs before overload sets in?

What is the capacity of webmonitor and the upper limit on number of monitored Transaction/URLs before overload sets in?

Revised: August 24, 2022
4327218 - Capacity Management doesn't seem to be displaying the total Memory.

1. Capacity Management doesn't seem to be displaying the correct data. Memory is only showing 4.0GB when it shows, 200 GB in total on the vCenter...

Revised: August 24, 2022
4294038 - Capacity Management Scenario Modeler Select Hosts dashboard allows user to assign ESX hosts set debubg and logged

Go to Home | Vmware Environment | Capacity Management | Scenario Modeler: Select Hosts dashboard allows user to assign ESX hosts.         It has...

Revised: August 24, 2022
4280608 - Capacity Management dashboard displays incomplete data on Federation Master server

Capacity Management dashboard displays incomplete data on Federation Master server

Revised: August 24, 2022
4214972 - Capacity Management Report

What are Capacity Management Reports Available?

Revised: August 24, 2022
4261384 - Canot log in with SSO. "Clock skew too great" reported in ERROR message.

Users cannot log in with SSO (Single Sign-on). The following error is reported in the management server log during start up: ERROR   [forge...

Revised: August 24, 2022
4217728 - Cannot view the data in the Infrastructure Host Monitor dashboard

No data available while navigating to Infrastructure | Host Monitor dashboard In the Foglight Management Server log files, the following...

Revised: August 24, 2022
4343381 - Cannot view OAS apps

Revised: August 24, 2022
4296695 - Cannot view HITs in APM

Revised: August 24, 2022
4229394 - Cannot validate DB2 databases

When using the DB2 cartridge upgrade wizard or the validate connectivity components, the DB2 agent cannot validate the connection to the instance...

Revised: August 24, 2022
4228656 - Cannot validate Oracle agent connection or add PI extension to DR (Disaster Recovery) instance

Adding the SQL PI extension or validating connectivity for a Disaster Recovery instance to Oracle monitoring fails due to the following error...

Revised: August 24, 2022
4229921 - Cannot use the default option 'Log in to the host using the same account used for monitoring SQL Server' to monitor Linux OS when use AD authentication to monitor SQL Server instance

If AD (Active Directory) authentication has been used to monitor SQL Server instance, the default option 'Log in to the host using the same account...

Revised: August 24, 2022
4228198 - Cannot use port below 1024 in SQL Server PI repository connection details installer popup

Unable to add a port below 1024 in the Port (optional) field in the SQL Server PI Repository Connection Details popup when creating a new SQL...

Revised: August 24, 2022
4302529 - Cannot upload a support file to either Quest FTP or support website due to Source Path Too Long

Cannot upload a support file to either Quest FTP or support website due to "Source Path Too Long" Run from Command Prompt dir /s /b | sort /r...

Revised: August 24, 2022
4252921 - Cannot upgrade Foglight Agent Manager on HP-UX B11.11

It is not possible to upgrade the Foglight Agent Manager (FglAM) on HP-UX B11.11 server. The upgrade button is greyed out.

Revised: August 24, 2022
4229801 - Cannot update RMI for Azure SQL agent

RMI setting in the Agent Administration panel cannot be changed for Azure database agents.

Revised: August 24, 2022
4301223 - Cannot start up external FglAM after moving to a new location

The folders for an external FglAM (Foglight Agent Manager) was moved to a new location on the server but the FglAM was unable to start up after...

Revised: August 24, 2022
4307676 - Cannot start agents on Windows FglAM: No buffer space available JVM_Bind

Agents installed on a windows Agent Manager are unable to start. The following errors appear in the FglAM log: YYYY-MM-DD HH:MM:SS.SSS  ERROR...

Revised: August 24, 2022
4227064 - Cannot start 5.7.5 FMS due to MySQL topology error on MySQLAgent_Replication_Slave_Status process type

A 5.7.5 FMS does not start up and the following messages appear in the FMS log in Debug mode. DEBUG   [forge-startup] org.jboss.cache.TreeCache...

Revised: August 24, 2022
4334834 - Cannot setup OS monitoring for database agent to Windows server "OS validation failed " AND "A connection could not be established"

When adding operating system (OS) monitoring for SQL Server agent. it fails with error : A connection could not be established. In...

Revised: August 24, 2022
4275007 - Cannot send Test Mail due to Authentication Error

Cannot send Test Mail due to Authentication Error : 530 5.7.1 Client was not authenticated

Revised: August 24, 2022
4344560 - Cannot see the JDBC Gridlink data source information in JMX MBeans

Cannot see the JDBC Gridlink data source information in JMX MBeans.

Revised: August 24, 2022
4229943 - Cannot see SQL Server agents in PI pulldown, Oracle agents are listed

When accessing a SQL Server database agent page and selecting the list of database agents, no other SQL Server agents are listed. Oracle agents...

Revised: August 24, 2022
4274668 - Cannot see MongoDB dashboards

MongoDB dashboards cannot be viewed after installing the MongoDB cartridge into Foglight

Revised: August 24, 2022
4228062 - Cannot see in SQL PI when an Oracle instance ran out of TEMP space

Would the Oracle monitoring of SQL PI product expect to see data (i.e. how does the functionality work) in the following scenario? • The...

Revised: August 24, 2022
4226639 - Cannot see drill down information in Oracle RAC cluster node metrics

When accessing the RAC SQL Performance or SQL PI drill down dashboards the cluster nodes are unavailable and may be displayed as For non-SQL PI...

Revised: August 24, 2022
4228696 - Cannot see Cassandra dashboards

Cassandra dashboards cannot be viewed after installing the Cassandra cartridge into Foglight

Revised: August 24, 2022
4310165 - Cannot save alarm settings for database agents

Unable to save alarm changes in the database agent alarm configuration panels. Clicking the save button gets stuck when choosing multiple agents...

Revised: August 24, 2022
4229486 - Cannot save alarm configuration when choosing more than five (5) database agents

After performing alarm configuration modification under the Database Administration dashboard for more than 5 selected agents, the page will just...

Revised: August 24, 2022
4311631 - Cannot Run RAPSINSTALL2.SQL script successfully

User cannot run RAPSINSTALL2.SQL script successfully and receives errors similar to the following:   Msg 102, Level 15, State 1: Server...

Revised: August 24, 2022
4320029 - Cannot report sessionId value

The agent log in Debug Mode has long lines of messages as such, ------------------ 295a8570e581/HostAgents /5.8.5.2/DellUnixAgent/Monitor...

Revised: August 24, 2022
4227798 - Cannot reset MongoDB cartridge because of missing dependencies

The MongoDB cartridge cannot be reset because the following dependency cartridges were not enabled. Dependency-Administration-5.9.9...

Revised: August 24, 2022
4317727 - Cannot remove JavaEE X-Agents

Revised: August 24, 2022
4275330 - Cannot remove Foglight registry entry?

Cannot remove Foglight registry entry. When you right-click on the host, agent, or group, the delete option is dimmed (grayed out).

Revised: August 24, 2022
4260774 - Cannot reinstall Infobright SQL PI repository on same server

On a server where there was a PI repository previously installed but it has been been fully removed and uninstalled. Errors such are as the...

Revised: August 24, 2022
4226458 - Cannot remove database agents after upgrading to 5.9.7.23 or 5.9.7.24 database cartridges

Unable to remove database agents after upgrading database cartridges to use log4j 2.17.1 and higher in the 5.9.7.23 or 5.9.7.24 database...

Revised: August 24, 2022
4265031 - Cannot record login.

Revised: August 24, 2022
4227592 - Cannot receive email of "DBO - Invalid Materialized Views" alarm when the agent is RAC one node instance

When monitoring a Oracle RAC one node instance, the RAC agent and node agents are created, the user can check on the agent status, but on the...

Revised: August 24, 2022
4324982 - Cannot publish scripts to the FMS using the SSL option on the FTR recorder.

ISSUE: Cannot publish scripts to the FMS using the SSL option on the FTR recorder.

Revised: August 24, 2022
4324707 - Cannot perform Windows 2008 (Win2k8) EventLog Monitoring

When trying to test Event Log monitoring on Win2k8 for Event ID 1074,6008 & 41 - after configuring all required event ID in the Host agent...

Revised: August 24, 2022
4245682 - Cannot open the Foglight webpage

When trying to connect to Foglight the browser is showing:  "This site can't be reached"  (Chrome) Or: "Internet Explorer cannot display...

Revised: August 24, 2022
4309912 - Cannot open or access the Foglight Management Server (FMS) homepage

Cannot reach the Foglight home page in a web browser. Messages like "This site cannot be reached", "HOSTNAME refused to connect" and ERR...

Revised: August 24, 2022
4251949 - Cannot open database "Real Time" dashboard using the Auth Token URL

When trying to open the database "Real Time" dashboard using the Auth Token method, it is failing with: "There Is No Data To Display". Used URL...

Revised: August 24, 2022
4257067 - Cannot navigate to the 'Traffic Capture' in the APM section--causes FMS UI to hang.

In the 'APM' section of FMS UI , when we attempt to go to any link underneath 'Traffic Capture', the UI locks up.   from EndUser.log...

Revised: August 24, 2022
4351293 - Cannot Monitor the NetScaler load balancer that is running on https port 443

Cannot Monitor the NetScaler load balancer that is running on https port 443.

Revised: August 24, 2022
4313075 - Cannot monitor Mongo database using LDAP/IDAM account

Trying to connect the Mongo database monitoring using LDAP/IDAM account 

Revised: August 24, 2022
4227550 - Cannot monitor SSAS with default instance name and customized port

When trying to monitor SSAS with a non-default port, the install fails because the OS connection uses an incorrect hostname (hostname:port). An...

Revised: August 24, 2022
4311096 - Cannot monitor Azure database using AD account when FglAM is deployed in Azure

If a Foglight Agent Manager (FglAM) is deployed in an Azure virtual machine, an Azure SQL database cannot be monitored using an AD (Active...

Revised: August 24, 2022
4261397 - Cannot monitor agent from Foglight Data Management dashboard

After removing an agent from Foglight Data Management dashboard and re-adding it, does not show up on the dashboard, although the agent process is...

Revised: August 24, 2022
4227583 - Cannot monitor Exadata due to commands located in folder /usr/sbin

Cannot create Oracle Exadata agents An error similar to the following appears in the installer log file ERROR   [OracleInstaller-1576570147374...

Revised: August 24, 2022
4232329 - Cannot monitor a host system located in a different region from the FMS

When attempting to add database agents to a FMS located in a different region from the monitored host, the connection times out.  For example...

Revised: August 24, 2022
4229872 - Cannot monitor a host system in a different domain than the FglAM

A SQL Server agent cannot monitor a host where the Foglight Agent Manager (FglAM) and the monitored host are located in two different domains.

Revised: August 24, 2022
4353073 - Cannot login to Foglight console: " The user account is locked"

Cannot login to the Foglight Admin Console - getting the following error: Error: Invalid username and/or password. Please try again. OR...

Revised: August 24, 2022
4246682 - Cannot login after restart of the Foglight Management Server - Error: "HTTP Status 404..."

After changing the Email setup and restart the Foglight Management Server (FMS), it is not possible to login. Getting "HTTP Status 404..." error...

Revised: August 24, 2022
4258279 - Cannot log in to Foglight Console - Error: "TopologyTypeNotFoundException: FSMService"

After installing Foglight, it is not possible to log in. The installation ended successful and the login page appears, but the log in failed The...

Revised: August 24, 2022
4340255 - Cannot load large rule file from command line

I can load small rule files ok, but when I try and load a larger file I get an error as below:- $ /opt/foglight/bin/fglcmd.sh -usr foglight -pwd...

Revised: August 24, 2022
4252388 - Cannot install Sybase agent stored procedures. Reason: [Could not run SQL command=[create procedure sp_fgl_proc_count

Sybase agent is getting critical error 'Sybase_MDA_Impl::agentStoreProcInstalled Stored procedures are not installed. Manually install the stored...

Revised: August 24, 2022
4310809 - Cannot install SQL PI repository on CentOS (Infobright)

When installing SQL PI on CentOS, the catalog seems to get created successfully but then it fails to install the database.    

Revised: August 24, 2022
4226213 - Cannot install SQL PI when the database user does not have the db_owner role on the PI repository database

Can not enable PI When setup PI repository using a new database. The following error message can be seen in the error message dialog: "Failed...

Revised: August 24, 2022
4308779 - Cannot install PI repository on Linux (error =2, File or directory not found) (Infobright)

The following errors are encountered when installing the PI Repository: Failed to execute command: [ksh, -c, echo SPI_OUTPUT_START; tar xkvfj...

Revised: August 24, 2022
4277505 - Cannot install PI repository on Linux (permission denied) (Infobright)

When we attempt to enable an instance of SQL PI on a selected fglAM instance, the install fails with an error that we do not have permission The...

Revised: August 24, 2022
4228407 - Cannot import license into installer with license file name XXX.lic

A new Foglight license was obtained with a file name ending in .lic (e.g. XXX.lic). The license can be installed into a new FMS but the FMS...

Revised: August 24, 2022
4226784 - Cannot get connection for PI to sample data

Many errors "Cannot get a connection, pool error Timeout waiting for idle object" when running the sample query this could potentially cause data...

Revised: August 24, 2022
4228917 - Cannot generate CAR file using Cartridge Builder

A .CAR file cannot be generated using the Cartridge Builder.

Revised: August 24, 2022
4328456 - Cannot find dashboards for custom script agent

I've looked in various Dashboard locations, but could not find the Script Agent dashboards.

Revised: August 24, 2022
4228520 - Cannot export all of the rows from the Deadlocks table from the SQL Server agent

The SQL PI deadlock dashboard in the SQL Server agent displays the number of Deadlocks has 2829 deadlock but can only export 679 of those deadlocks.

Revised: August 24, 2022
4344468 - Cannot exclude encryption protocol from concentrator agent manager

If any encryption protocol is excluded using "excluded-ssl-protocol" element from fgalm.config.xml the changes are not effective and concentrator...

Revised: August 24, 2022
4316200 - Cannot execute Fglam Installer on RedHat 6 on POWER7 machine

$ ./fglam-5_6_6-linux-x86_64.bin -bash: ./fglam-5_6_6-linux-x86_64.bin: cannot execute binary file The OS is a RedHat 6 OS: $ cat /proc...

Revised: August 24, 2022
4290017 - Cannot execute fglcmd more than once within a batch script

In this example the second line never executes: set arg1=%1 set arg2=%2 set arg3=%3 C:\FogServer\bin\fglcmd -usr foglight -pwd %arg1% -cmd...

Revised: August 24, 2022
4308425 - Cannot enable SSL for SQL PI connection on mixed Windows 2012 and Windows 2019 environment

Cannot configure SQL PI using SSL on a Windows 2019 or Windows 2016 server where the Foglight Agent Manager is using Windows 2012. Failed to...

Revised: August 24, 2022
4228972 - Cannot enable SQL PI when creating a database in the SQL Server PI repository

Cannot enable SQL PI with the SQL Server PI repository because a message similar to the following appears Failed to enable SQL PI monitoring...

Revised: August 24, 2022
4226915 - Cannot establish connections to Sybase instances with "roman8" charset

Cannot establish connections to Sybase instances with "roman8" charset. Error is JZ00L: Login failed. Examine the SQLWarnings chained to this...

Revised: August 24, 2022
4346814 - Cannot enable OS monitoring on SQL Server cluster when using WinRM over HTTPS.

OS validation fails with an error message "A connection cannot be established".

Revised: August 24, 2022
4324265 - Cannot enable Integration Cartridge

Installing the integration cartridge the installation completes but the cartridge does not appear in the cartridge inventory. The Foglight...

Revised: August 24, 2022
4261174 - Cannot enable email notification for simple MySQL rule

The email notification of MySQL rule "Thread Cache Not Enabled" cannot be enabled via Database Administration dashboard. It is showing "N/A" on...

Revised: August 24, 2022
4226648 - Cannot enable SQL PI for Azure SQL agents when using an AAD user

Monitoring Azure SQL with SQL PI fails when using an AAD (Azure Active Directory) account. The following error appears when trying to enable PI...

Revised: August 24, 2022
4212131 - Cannot enable OS collections for Oracle when using a RSA key pair

When trying to enable OS collections for an Oracle agent by using a new RSA key pair the message "Error" is displayed in the UI when attempting...

Revised: August 24, 2022
4310286 - Cannot edit a UDC query on DB2 agent

The edit query button is not available for a user to edit a user defined query for DB2.

Revised: August 24, 2022
4301555 - Cannot easily determine which alarms have email addresses in list of database agent alarms

Customer is trying to use the database administration dashboard to set email notification settings for SQL Server, Oracle, and DB2 cartridges...

Revised: August 24, 2022
4270065 - Cannot edit JavaEE Appserver Request Response time rule.

Can not edit JavaEE Appserver Request Response time rule. The scoping query of the rule returns a lot of objects. We would like to delete specific...

Revised: August 24, 2022
4310888 - Cannot drill down into a specific host from the databases dashboard

When in Databases dashboard, when clicking on the host for a given SQL instance, the user interface takes the user to the screen for ALL Monitored...

Revised: August 24, 2022
4318651 - Cannot determine the operating system type of the remote system

When trying to add IC monitoing to an AIX 7.1 system on Foglight Manager 5.8.1, we see this error in the logs, Cannot determine the operating...

Revised: August 24, 2022
4295987 - Cannot deploy hostagents.gar - Failed to deploy agent archive

The following error was found when attempting to deploy a hostagents.gar file to a Foglight Agent Manager (FglAM) ERROR   [FglAM...

Revised: August 24, 2022
4284118 - Cannot delete WCF dashboards

Revised: August 24, 2022
4324791 - Cannot define Observation Tablespaces in console mode FMS installer

Most UNIX shops do not have an X-Windows interface to run the FMS installer in GUI mode.  Since one is relegated to the -i console mode, the...

Revised: August 24, 2022
4327219 - Cannot create report from a custom dashboard

Customer cannot create reports from the custom dashboards (portals) created by dragging views into the "Create Dashboard" Dashboards. 1) In...

Revised: August 24, 2022
4227213 - Cannot create Oracle database agent when FglAM is Ubuntu

Cannot create an Oracle database agent using a Foglight Agent Manager is Ubuntu. Failed to establish a Oracle JDBC connection protocol to Host...

Revised: August 24, 2022
4289599 - Cannot connect to Sybase: "Could not create ASE availability connection. Reason: Could not set user name .Sybase messages:"

Sybase agent cannot connect. The following error is in the Sybase agent log YYYY-MM-DD HH:MM:SS.SSS ECHO <SybaseCartridge/5.5.8.28/Sybase_MDA...

Revised: August 24, 2022
4227830 - Cannot connect to Infobright SQL PI on port 5029 but the port is open

SQL PI Infobright process is running but port 5029 is not available to connect to even though the port is open and there is no firewall blocking...

Revised: August 24, 2022
4226666 - Cannot connect to host after monitoring a SSAS instance

A "cannot establish a connection to HOSTNAME" alarm is fired because of the connection failing to the host.  After testing the connection in...

Revised: August 24, 2022
4277527 - Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Attempting to enable SSL for monitored SQL instance, the following error appeared: Error code is: An error occurred during a connection to...

Revised: August 24, 2022
4308284 - Cannot change User Level Access from ALL for database cartridges

Users are not able to set user level access to None from All for some database cartridges. Navigate to Global View database dashboard, select...

Revised: August 24, 2022
4307290 - Cannot bypass the grant privileges popup when creating a new Oracle database agent

After adding the username and password to grant privileges when creating a new Oracle database agent, the popup does not display an error however...

Revised: August 24, 2022
4306258 - Cannot authenticate with an imported AD user after configuring directory services for LDAP.

User account gets imported into Foglight from the target OU and it's possible to assign a role to the user, but the user cannot authenticate to...

Revised: August 24, 2022
4319350 - Cannot add Oracle agent due to error ORA-01882

While adding an Oracle database agent, an Oracle instance failed to validate due to the following errors: "Failed to establish a Oracle JDBC...

Revised: August 24, 2022
4228787 - Cannot add SSAS agent with Infobright SQL PI Repository where SQL Server PI repository was already installed

Oracle and SQL Server agents were installed on two agent managers and connected to use a SQL Server based PI repository. When adding a SSAS agent...

Revised: August 24, 2022
4227762 - Cannot add RAC One Node to a database group using the CLI installer

When monitoring RAC One Node with CLI and configuring the database group, RAC One Node can be monitored successfully but cannot be added to the...

Revised: August 24, 2022
4228759 - Cannot add Azure SQL agent due to "Reference to database and/or server name" error when running grant permissions script

When running the grant permissions script while creating an Azure SQL agent, the script fails with the error in red Msg 4015, Level 15, State 1...

Revised: August 24, 2022
4328205 - Cannot activate the GenericSNMPConfiguration "More than one Agent Managers was found"

When trying to monitor a Nexus 7k, the following error message after clicking "Next" on assigning credential. The following error message has been...

Revised: August 24, 2022
4327071 - Cannot activate new Nexus

Installed FGLAM on an AIX server. Created a new Java Nexus but can't activate it.

Revised: August 24, 2022
4319047 - Cannot acknowledge or clear alarms from Federated FMS server

Users are not able to acknowledge nor clear alarms on the Federator server.  The respective FMS log file has entries similar to the following...

Revised: August 24, 2022
4314953 - Cannot add "Disk Pools" (containing SAN or Filers) to Foglight Services

It is a requirement to add Foglight Storage Management "Disk Groups" into the Foglight Service Builder so that when there is a disk failure, it...

Revised: August 24, 2022
4311200 - Cannot access manage licenses in Foglight 6.0 Angular UI (AUI) after licenses expired

All licenses on the Foglight console have expired causing the cartridges to be deactivated. The Manage Licenses page is not accessible in Angular...

Revised: August 24, 2022
4311961 - Cannot access db2diag.log, SQL Server error log, or Oracle listener or alert log on Windows (A command shell connection could not be established)

The DB2 db2diag.log, Oracle alert log, or SQL Server error log cannot be accessed on Windows servers. The following error appears in the database...

Revised: August 24, 2022
4305882 - Can't see the requests

Revised: August 24, 2022
4258094 - Can't retrieve agent logs from the Agent Status dashboard

Nothing is returned when attempting to retrieve an agent log from the Agent Status page. . Messages like the following are reported in the...

Revised: August 24, 2022
4265530 - Can't log in to Foglight console using https.

Cannot access the Foglight console using https (8443). The following message is reported in Internet Explorer (IE):   This page can't be...

Revised: August 24, 2022
4254052 - Can't log in with SSO. "LDAP search failed" reported in ERROR message.

Users can't log in with SSO (Single Sign-on). The following error is reported in the management server log during start up: 2016-09-13 18:10...

Revised: August 24, 2022
4344359 - Can't find User session

Revised: August 24, 2022
4258775 - Can't download installable components via http://fmsServer:8080/catalyst-glue-service/installers

Can't download installable components via http://fmsServer:8080/catalyst-glue-service/installers  and get The request resource (/catalyst-glue...

Revised: August 24, 2022
4253178 - Can't delete public custom view from "Configuration | Definitions | Views" page.

Can't delete public custom view from "Configuration | Definitions | Views" page. The following error message is displayed when you try to delete...

Revised: August 24, 2022
4279627 - Can't connect to local MySQL server through socket

NOTE: On UNIX systems, you may get an error in regards to the .sock file as shown below when trying to connect to MySQL via command line ERROR...

Revised: August 24, 2022
4245370 - Can't bring FxV appliance process (Archiver or Server) back up. When we try, it immediately shuts down/fails again.

On Foglight Experience Viewer (FxV) can't bring a particular process(es) back up. When we try, it immediately shuts down/fails again. When...

Revised: August 24, 2022
4300618 - Can you monitor WebSphere Message Broker with the Cartridge for IBM WebSphere MQ Server?

WebSphere Message Broker is another product that sits on top of WebSphere MQ, so it is like WebSphere MQ but it is another product

Revised: August 24, 2022
4251461 - Can we save our FTR agents and FTR scripts from an existing FTR recorder or FMS, and copy/move them to the new FTR recorder server or FMS server?

Can we save our Foglight Transaction Recorder (FTR) agents and scripts on an existing FTR Recorder or FMS, and copy/move them to the new FTR...

Revised: August 24, 2022
4307361 - Can we prevent access to the Foglight console on port 8080 without requiring a lot of manual conf

We want to prevent access to the Foglight console on port 8080. We would like to modify the Foglight http port value or simply forbid http access...

Revised: August 24, 2022
4272679 - Can we query Dead Session Detail information in SQL PI Session Dashboard?

When we query Session Data from SQL PI Session Dashboard and want to drill down for more information, the detail Session Dashboard displays "There...

Revised: August 24, 2022
4211890 - Can we define users that do not have Administrator rights to create and delete blackouts?

Is there a way to allow Foglight users that do not have Administrator rights to create and delete blackouts?.  We have read-only users which...

Revised: August 24, 2022
4345615 - Can we change the Cluster Name 'UnclusteredTomcatHosts' from Systems View in JavaEE Monitor dashboard

After enabling JavaEE monitoring of Tomcat application, Tomcat Host showed up as UnclusteredTomcatHosts in Application Servers Monitor Dashboard...

Revised: August 24, 2022
4279478 - Can we change SNMP Trap's Severity for multiple Traps?

Is it possible to when updating the severities it can be done for multiple traps in the format field instead of individually? Using Integration...

Revised: August 24, 2022
4313046 - Can vFoglight monitor Xen Virtual Machines?

A requirement is to monitor Xen Virtual Machines using vFoglight. Is this possible?

Revised: August 24, 2022
4253704 - Can values be passed to a Python script agent as script arguments or must values be passed as properties?

Following is how an existing Python script  is run outside of Foglight with a custom argument (vlan): #python my_python_script.py --vlan 213...

Revised: August 24, 2022
4252408 - Can two Foglight Management Servers (FMS)/Foglight Agent Managers (FglAM) monitor the same vCenter?

Can two Foglight Management Servers (FMS)/Foglight Agent Managers (FglAM) monitor the same vCenter?

Revised: August 24, 2022
4353649 - Can Tomcat based applications hosted on a Debian server be monitored?

Can Tomcat based applications hosted on a Debian server be monitored using JMX or JavaEE cartridge?

Revised: August 24, 2022
4312411 - Can Tomcat Server 9.0.0 be monitored with Foglight Java EE Cartridge

Trying to monitor the Tomcat application server with foglight. The following appears in the log at startup of tomcat. 2016-03-08 11:33:50.160...

Revised: August 24, 2022
4241637 - Can the virtual Sniffer and Archiver monitor web applications running on another external servers?

Can the virtual Sniffer and Archiver monitor web applications running on another external servers?

Revised: August 24, 2022
4265161 - Can the Sybase_RS agent separate the latency from one primary database to another?

The route serves as the one bridge connecting all the transactions coming from the primary database in that replication server to a target...

Revised: August 24, 2022
4308925 - Can the SQL Server replication monitoring be changed from on-demand to automatic?

How can the capture of data from sessions in the SQL Server replication monitoring be changed to automatic instead of on-demand?

Revised: August 24, 2022
4307898 - Can the SQL Server cartridge monitor SQL Virtual Log File (VLF) counts?

Can the SQL Server cartridge monitor SQL VLF log file counts?

Revised: August 24, 2022
4217512 - Can the sniffer appliance detect ERSPAN traffic

Is the sniffer appliance able to get ERSPAN traffic such as VLAN to IP address? Is it possible to specify IP address for the monitor devices eth2...

Revised: August 24, 2022
4298550 - Can the same Nexus be used for Java and .Net when distributed application is not used?

The same Nexus is required for Java/.Net agents which are participated in a same distributed application. By doing so, Nexus can correlate their...

Revised: August 24, 2022
4241456 - Can the same agent name be used twice?

Can a duplicate agent name be used in Foglight?

Revised: August 24, 2022
4315525 - Can the parameter "innodb_file_per_table" be enabled for the MySQL Foglight repository?

Can the parameter "innodb_file_per_table" be enabled for the MySQL Foglight repository?

Revised: August 24, 2022
4277437 - Can the Oracle Agent be changed to use a DEDICATED Server instead of the default SHARED Server for the connection to a database?

Is it possible to configure the Database Agent to use a DEDICATED Server instead of the default SHARED Server for the connection to an Oracle...

Revised: August 24, 2022
4275043 - Can the OS be upgraded from Windows 2003 to 2008 without affecting the current Foglight install or causing any issues?

Does upgrading the Foglight Management Server (FMS) server OS system from Windows Server 2003 64-bit to Windows Server 64-bit cause any disruption?

Revised: August 24, 2022
4228375 - Can the older Sybase 5.5.8 and newer Sybase cartridges be run on the same FMS?

The 5.5.8 Sybase cartridges were written in C++. The newer 5.7.5.50 and higher Sybase cartridges are written in Java. Can both cartridges be run...

Revised: August 24, 2022
4316093 - Can the Navigation and Action panes be turned off from displaying when they are unwanted?

Foglight version 5.5 The left and right Navigation and Action panes display whenever a mouse is hovered over the left or right hand panes of the...

Revised: August 24, 2022
4260272 - Can the logfilter agent monitor a log on a different host?

I have Server A with the logfilter agent install and I want to monitor a log on Server B. Both servers are located on the FOC and can resolve each...

Revised: August 24, 2022
4311921 - Can the Foglight DB2 Cartridge monitor a HADR Environment?

Can the Foglight DB2 Cartridge monitor a HADR (High Availability Disaster Recovery) Environment?

Revised: August 24, 2022
4307842 - Can the Foglight for Databases bundle be used to upgrade a Foglight environment?

Can the "Foglight for SQL Server" or "Foglight for Oracle" bundle that includes a database cartridge and FMS be used to upgrade a Foglight...

Revised: August 24, 2022
4254139 - Can the FMS connect to LDAP using secure encrypted communications (secure LDAP port 636)?

Can the Foglight Management Server (FMS) use LDAPs (secure LDAP on port 636) instead of basic LDAP (port 389) to integrate with Active Directory?

Revised: August 24, 2022
4241439 - Can the foglight built in user be deleted?

Can users delete the foglight built-in user? If so, will there be any impact?

Revised: August 24, 2022
4210871 - Can the Foglight JavaEE agent collect the ‘traces activity’ in a log format?

Does the javaEE agent collect the ‘traces activity’ in a form of a  log?

Revised: August 24, 2022
4311136 - Can the fglcmd utility be installed on a server separately from the FMS?

Is it possible to install the fglcmd utility outside the foglight server?

Revised: August 24, 2022
4257871 - Can the connection type (WinRM or WMI) attempted by a WindowsAgent be set in the properties of the WindowsAgent?

WindowsAgents attempt to make the following types of connections in the following order.  Is there a way to designate the connection type (WinRM...

Revised: August 24, 2022
4295189 - Can the ASM (Automatic Storage Management) instance of an Oracle Database running in mount (recov

Can the ASM instance of an Oracle Database running in mount (recovery/standby) mode be monitored?

Revised: August 24, 2022
4261509 - Can the AIX errlog be monitored with the Infrastructure cartridge FileLogMonitor agent?

Can the AIX errlog be monitored with the Infrastructure FileLogMonitor agent? The legacy AIX_console agent was able to collect errlog data...

Revised: August 24, 2022
4242833 - Can the actual SQL text for the Sybase dynamic sql statement be viewed?

 is it possible to see the actual sql text for Sybase Top SQL statements?

Revised: August 24, 2022
4308311 - Can SQL Server error logs be limited to seven days?

Can the SQL Server error logs displayed in the agent dashboard be limited to 7 days?

Revised: August 24, 2022
4228419 - Can SQL Server and Oracle PI agents share the same SQL Server PI repository database?

A customer was attempting to use the same SQL Server PI repository database for both SQL Server agents and Oracle agents. After successfully...

Revised: August 24, 2022
4230423 - Can severity levels be set for SQL Server Error Log filters?

Is it possible to change the severity of the keywords in the matching list?  If a new keyword is added to the matching list, which severity will...

Revised: August 24, 2022
4317015 - Can SCVMM agent account be granted Local Admin privilege on monitored SCVMM server instead of Domain Admin

Can SCVMM agent account be granted Local Admin privilege on monitored SCVMM server instead of Domain Admin

Revised: August 24, 2022
4294703 - Install Agent Manager/FGLAM for HTTP connection to FMS

As the Wizard FglAm installer defaults to HTTPS installations, please reference   Installing the Agent Manager using the Installer Interface  in...

Revised: August 24, 2022
4353680 - Initial nursery size may not be larger than X percent of the initial heap size

Weblogic Application Server is failed to startup after instrumentation of JavaEE with the following error: "The initial nursery size may not be...

Revised: August 24, 2022
4299295 - Infrastructure: Host agent collection may be causing CPU spikes on FglAm process on Solaris Zones

Infrastructure:  Host agent collection may be causing CPU spikes on Solaris Zones Foglight Agent Manager (FglAM) process above 15-20%

Revised: August 24, 2022
4221791 - Infrastructure Wizard: The wizard fails with a "commit result" error

Dashboard| Infrastructure| add Single Host or Dashboard| Hosts| Hosts| Add Host Infrastructure Wizard: The wizard fails with a "commit result...

Revised: August 24, 2022
4309456 - Infrastructure monitoring required ports

What are the requirements for Infrastructure Agent on Windows and Linux and required ports.

Revised: August 24, 2022
4302579 - Infrastructure Dashboard shows "There Is No Data To Display" for "Top Network Utilization" for the Virtual Machines

1). Under Infrastructure Dashboard "Top Network Utilization" stats are missing for all Virtual Machines, It shows: "There Is No Data To Display...

Revised: August 24, 2022
4296365 - Infrastructure Environment Dashboard displays some Inferred Hosts

In Infrastructure Dashboard, under Inferred tile, windows host are showing up when those host instead should appear under Windows Tile. Also...

Revised: August 24, 2022
4314597 - Infrastructure Agent: Event Log not firing alarms on HostAgent

Windows Event Log alarms are not being raised for the HostAgent agents.

Revised: August 24, 2022
4309034 - Infrastructure Cartridge disabled once the secondary HA node was restarted

Cannot enable Infrastructure (IC) cartridge after an upgrade in a HA environment. A error similar to the following is in the FMS log: ERROR...

Revised: August 24, 2022
4262574 - Infrastructure cartridge AIX agent shows incomplete disk metrics

Infrastructure cartridge AIX agent shows incomplete disk metrics. The Reads/Writes graph is displaying "There is No Data To Display".

Revised: August 24, 2022
4219302 - Infrastructure Agent: Unable to monitor host. ("/usr/bin/ksh": error=12, Not enough space)

Infrastructure Agent:  Unable to monitor host.  ("/usr/bin/ksh": error=12, Not enough space) <Agent Manager Bundle>| logs| Host Agent| <version...

Revised: August 24, 2022
4351978 - Infrastructure agent is not collecting data

Infrastructure Agent is not collecting data and is failed with the following error: ERROR [Quartz[0]-0] com.quest.remoteos.collectors.linux...

Revised: August 24, 2022
4320630 - Infrastructure Agent type has no properties

After a Foglight upgrade from version 5.6.10 to version 5.6.11, the Infrastructure agents stopped running (Agent properties are showing blank...

Revised: August 24, 2022
4302202 - Infrastructure agent is not installed when upgrading an Oracle agent that has an OS cartridge.

Upgrading an instance that has a legacy OS cartridge installed on its host will result in creation of the database agent without the creation of...

Revised: August 24, 2022
4228570 - Infrastructure (IC) agent does not report metrics in charts and tables

An infrastructure (IC) agent is enabled and running but no metrics are displayed for the agent in the hosts, infrastructure, or databases...

Revised: August 24, 2022
4219251 - Infrastructure agent not collecting: "Failed to connect" and "a connection could not be established"

Infrastructure agent not collecting data Problem 1: A connection could not be established Following can be found in the host agent log files...

Revised: August 24, 2022
4237500 - Information on SQL Server database rule "DBSS - SQL Agent Alerts"

How does Foglight collect the number occurrences of SQL Agent alerts? What is the default frequency of SQL Agent alerts collection?

Revised: August 24, 2022
4290093 - Information about the DB2 Locks screen

Where can we find information on the DB2 Locks screen?

Revised: August 24, 2022
4290002 - Information about the DBSS - Worker Thread alarm

I am getting DBSS - Worker Thread alarm for a SQLServer instance The percentage of Worker Threads used (100.00%) is greater than the defined...

Revised: August 24, 2022
4275776 - Information about the rule condition of rule "StSAN E State: Pool is Degraded with Email"

How is the rule "StSAN E State: Pool is Degraded with Email" working? Is it possible to get further details about the rule condition?

Revised: August 24, 2022
4231079 - Information collected by SQL PI Change Tracking feature

What information is collected by Change Tracking, when enabling SQL PI extension?

Revised: August 24, 2022
4277441 - Infobright-client.ksh does not launch due to missing shared library called libpq.so.5

Infobright-client.ksh does not launch because the shared library called "libpq.so.5" is missing from the Infobright folder. This is for Red Hat 6...

Revised: August 24, 2022
4259473 - Infiniband error during installation: "...this command is deprecated..."

When setting up Exadata monitoring the following errors appears in the Infiniband part of the installation: [root@myHost~]# ibprintca.pl -l...

Revised: August 24, 2022
4310823 - Incremental level 0 backup triggers the following alarm, DBO - Days Since Full Backup (alarm group: Storage)

While using the Cartridge for Oracle, an instance is backed up once a day using RMAN. The backups are incremental backups This server is using 2...

Revised: August 24, 2022
4226969 - Increased CPU usage on Windows Servers from Sophos Endpoint Protection - HitmanPro

Sophos Endpoint Protection is a popular Antivirus package that includes File Scanning, Network Threat Protection, Web Control, and Device Control...

Revised: August 24, 2022
4271210 - Incorrect wording in alarm message of rule HPV Server Total Latency

Incorrect wording in alarm message of  rule HPV Server Total Latency . Alarm message of Warning severity has incorrect wording as ESX host...

Revised: August 24, 2022
4299305 - Incorrect Total CPU usage and SQL Server Utilizations

While monitoring multiple SQL Server instances residing on the same host, the " Databases " | " Overview " | "Infrastructure" dashboard, CPU...

Revised: August 24, 2022
4254385 - When using a AWS host as the FMS how can the host name be kept the same so that the license still works after stopping and starting the Amazon EC2 instances?

In AWS (Amazon Web Services), when an instance is launched, it is assigned a host name that is a form of the private, internal IPv4 address...

Revised: August 24, 2022
4302320 - When two children share the same instances the topology is duplicated in the Federation Master node.

In a Federated environment, when two (2) children share the same instance with Lower /Upper case difference in the instance name, the topology is...

Revised: August 24, 2022
4306094 - When trying to add Host Objects associated to SNMP discovered devices, they're not listed in Service Builder

When trying to add Host objects to a service in Service Builder , Host objects associated to SNMP are not listed when doing a search...

Revised: August 24, 2022
4290964 - When trying to add the Dell Compellent I get the following error message, "Vendor information: Method not available [ApiConnection::LoginMethod}"

When trying to add the Dell Compellent I get the following error message, "Vendor information: Method not available [ApiConnection::LoginMethod}"

Revised: August 24, 2022
4252767 - When triggering a "Full Detail" trace the Nexus is stopping with an out of memory exception

When triggering a "Full Detail" trace for a specific the Nexus Agent Manager is stopping with an out of memory exception.

Revised: August 24, 2022
4229181 - When the VMwarePerformance Agent exists, the Disk Latency in SQL Server Overview would always show "-" while enable OS monitoring

When customer uses a VMWare agent to monitor the target Virtual Host with Host Extension, the "Disk Latency" metric in SQL Server Overview would...

Revised: August 24, 2022
4228177 - When there are many DB agents with PI enabled in FMS environment and the user upgrades the cartridge to the latest version, the SQL PI component update might fail

User cannot update SQL PI components successfully at one time when there are many agent Oracle and SQL Server agents enabled with SQL PI in the...

Revised: August 24, 2022
4261526 - When the FMS is restarted e-mail messages from Services are sent for old alarms.

After the FMS (Foglight Management Server) is restarted e-mail messages are sent from services for alarms that were raised previously.

Revised: August 24, 2022
4285691 - Mailbox Database Feature State status shows as Stopped although all DBs are mounted

Mailbox Database Feature State status shows as Stopped in Exchange Environment dashboard even though all Databases are mounted

Revised: August 24, 2022
4295809 - lsnrctl: error while loading shared libraries

Encountering the following error in the Oracle database agent logs: Failed to execute the [echo QUEST_OUTPUT_START; export ORACLE_HOME=/u50...

Revised: August 24, 2022
4285798 - LSASSPercentCPU(%) chart on Directory Services tab in Active Directory Explorer dashboard shows exceptionally high number

LSASSPercentCPU(%) chart on Directory Services tab in Active Directory Explorer dashboard shows exceptionally high number like 200% or higher for...

Revised: August 24, 2022
4315159 - Lots of strange Topology objects located within Object Cleanup dashboard

Within the "Investigate Objects for Cleanup" dashboard, there are a number of objects similar to the following: foglight-active_time-0-Instance...

Revised: August 24, 2022
4275381 - Lot of credential alarms are generated due to Xen agent not able to establish connection to target VDI hosts

If Processes and/or Sessions collection is enabled in Xen Agent properties then the agent tries to collect this data from all VDI machines using...

Revised: August 24, 2022
4316251 - Looking to add a second header to reports page.

I n the Foglight UI Help | Reports |  Customizing the Header or Foote r section, it lists method to edit a Header to a custom report but one...

Revised: August 24, 2022
4248330 - Long Running Calls to WebSphere5 (in active mode) metric servlet caused failure to shutdown app s

Long Running Calls to WebSphere5 metric servlet caused failure to shutdown app server cleanly (without killing the process) - overhead concern on...

Revised: August 24, 2022
4273580 - LogSegment percentage is incorrect for Sybase 15.7

The total logsement percentage is incorrect after upgrading to the latest Sybase Cartridge. The total logsegment is incorrect based on comparison...

Revised: August 24, 2022
4351905 - LogMonitorEvent agent is not collecting data

LogMonitor agent is not collecting any data after configuration. Lockbox is released and the credentials are correct. Error found in the...

Revised: August 24, 2022
4249494 - LogMonitor agent fail to start data collection

LogMonitor agent fails to start data collection. Error in LogMonitor agent log: ECHO    DEBUG [Quartz[0]-1] com.quest.glue.core...

Revised: August 24, 2022
4275980 - Login problem if more than one LDAP user is logged into Foglight console

Only one LDAP user is able to use the Foglight Management Server (FMS) console. The first user is logged in to the FMS and all seems to be...

Revised: August 24, 2022
4290041 - Login failed for user "NT AUTHORITY\ANONYMOUS LOGON" for SQL Server agent

Login failed for user "NT AUTHORITY\ANONYMOUS LOGON" for SQL Server agent accessing SQL Server collections.

Revised: August 24, 2022
4279978 - LogicalDisk space details not displayed for a VM on Storage tab in vmExplorer dashboard

LogicalDisk space details (Capacity, TotalSpace, AvailableSpace etc.) show as n/a on Storage tab in vmExplorer dashboard

Revised: August 24, 2022
4275299 - Logical Disk information is not displayed for RHEL7 or CentOS 7 virtual machine.

Capacity tab in Storage view of vmExplorer dashboard does not show any Logical disk information for RHEL 7 or CentOS 7 virtual machines even though...

Revised: August 24, 2022
4245604 - Logical btrfs disks (Suse Linux) are not being displayed properly

Not all logical btrfs disks (Suse Linux) are displayed on the Infrastructure dashboard and those which were displayed, do not show data. Only for...

Revised: August 24, 2022
4257761 - Logging into Foglight receive error "HTTP Status 404"

When logging into the Foglight Console the following is displayed: HTTP Status 404 - /console/page/main type Status report message /console...

Revised: August 24, 2022
4354778 - LogFilter rule does not include hostname in email notification. Add hostname to email notificatio

LogFilter rule does not include hostname in email notification. Add hostname to email notification for LogFilter rule.

Revised: August 24, 2022
4324689 - LogFilter alert does not include User_Message

The LogFilter simple rule does not include the User Message return code in either the rule message or the email body text. It is documented...

Revised: August 24, 2022
4255280 - LogFilter alarm truncates the alarm message if the matching string is too long. How to increase the output?

Trying to setup the alarm to receive the full matching string from the logfilter alarm but the log message and email message are being truncated...

Revised: August 24, 2022
4352978 - LogFilter agentName is missing from lists and dashboards.

LogFilter agentName is missing from lists and dashboards. For example: Admin Console | Administration | Setup & Support | Blackout Configuration...

Revised: August 24, 2022
4314031 - LogFilter agent does not return the entire line of a log

There is an issue in the LogFilter agent, when it finds an error in a log.  It has been observed, that Foglight is not displaying the entire line...

Revised: August 24, 2022
4310116 - Log4j 1.2.x and CVE-2019-17571, CVE-2021-4104, CVE-2022-23307, CVE-2022-23305 and CVE-2022-23302 (1.2.16, 1.2.17)

What are the effects of  CVE-2019-17571,  CVE-2021-4104, CVE-2022-23307, CVE-2022-23305 and CVE-2022-23302 vulnerabilities and the log4j 1.2.x (1.2...

Revised: August 24, 2022
4256436 - Logfilter agent does not pick up the configured log entries

Logfilter agent does not pick up the configured log entries. The expression on the include list is set to: .*ERROR_[201-999].*   =>   CRITICAL...

Revised: August 24, 2022
4225835 - Log4j2 files missing from Foglight Management Server and installer

UI issues in the Foglight Management Server after upgrading cartridges to the 5.9.7.23 or 5.9.7.24 version.

Revised: August 24, 2022
4339481 - Log Monitor link is not showing up in navigation panel under Dashboards

Log monitor link is not showing up in navigation panel under Dashboards. Logging as foglight Administrator with full access still unable to see...

Revised: August 24, 2022
4308690 - Log Monitor dashboard shows logs that do not exist

Using the File Log Monitor Agent to monitor a set of logs which rollover each day with a log_name.<Date> naming convention.  After a period of...

Revised: August 24, 2022
4289820 - Log monitor agent cannot read log files located on shared drive

Log monitor agent cannot read log files located on shared drive For exmaple, \\xxxxdata16\data16\log.txt

Revised: August 24, 2022
4252309 - Log Monitor stuck in Loading and error in agent logs: Too many open files

The log monitor dashboard is not able to load and reflect the configured monitored logs.  The following error is found in the agent logs: Too...

Revised: August 24, 2022
4315293 - Log matches do not display in the Log Monitor dashboard

A Log Monitor agent has been configured as required, however, no data is being displayed within the Log Monitor dashboard. When looking at the...

Revised: August 24, 2022
4245617 - Log message: "...contains characters that cannot be transmitted to the FMS. The invalid characters have been replaced."

Getting the following message in the Foglight Management Server (FMS) log: WARN [SQLAgentName JDBCMONITORED thread-2] com.quest.glue.core...

Revised: August 24, 2022
4305578 - Log and File Group utilization alarms not firing when OS collections are not enabled on the SQL Server agent

Log and File Group utilization alarms not firing when OS collections are not enabled on the SQL Server agent. The following metrics from the...

Revised: August 24, 2022
4295616 - Locked session is not retrieved by DB2 agent when locker is an another member

In a PureScale environment, the sql is runs well manually on both partitions (members) 0,1 and from both members. The DB2 agents fail to run the...

Revised: August 24, 2022
4260383 - Locked and password expired user cannot change their password

Some Foglight users are locked and have their passwords expired. According to the  documentation a user should be automatically unlocked after...

Revised: August 24, 2022
4311014 - Lock request timeout error running a collection found in a SQL Server agent log

A SQL Server collection fails due to a LOCK REQUEST TIME OUT PERIOD EXCEEDED error. Collection Status. DBSS_CLR_Assemblies Failed with the...

Revised: August 24, 2022
4289566 - Lock collection errors in agent log on Oracle instances running Data Guard

An Oracle Data guard agent is encountering errors for the DBO_Locks_History_Tree and DBO_Top_Blocked_Objects collections when monitoring a read...

Revised: August 24, 2022
4274739 - Location of .ftr files

Where are the FTR scripts (.ftr files) located?

Revised: August 24, 2022
4271713 - Location of cartridge version incompatibilities log file during Foglight Management Server to 5.9.2

Where are the log files containing cartridge version incompatibilities placed during Foglight Management Server (FMS) upgrade to 5.9.2 ?

Revised: August 24, 2022
4323466 - Local Infrastructure agents do not collect data

There are a number of local Infrastructure (IC) agents that are not collecting any data. Reviewing the agent logs the following error is seen...

Revised: August 24, 2022
4227508 - Loading the "Manage SQL PI Repositories" page takes a long time

In the Foglight for Database v5.9.7.10 cartridge, the dashboard "Manage SQL PI Repositories" sometimes takes long to load, and FMS console might...

Revised: August 24, 2022
4327107 - Listener connection to db is in error. Code: TNS-01169

The following alert message is displayed in Foglight because of an error trying to check the listener status: Oracle: odsdba: Listener...

Revised: August 24, 2022
4307922 - Listener Collection fails when using 'use client login' credentials

Listener Collection fails when using 'use client login' credentials

Revised: August 24, 2022
4307767 - Listener data not available for Oracle

We defined the listener monitoring according to the Foglight For Oracle Guide, but cannot get the listener to be monitored Running lsnrctl status...

Revised: August 24, 2022
4310700 - List of SQL Server replication alarms

What SQL Server replication alarms are available.

Revised: August 24, 2022
4216563 - List of all agents based on Agent Type and also list of Agent type on one Agent Manager

Is there a way to list all agents based on agent type and also list of Agent type on one specific Agent Manager?

Revised: August 24, 2022
4299662 - Linux Server network utilization appearing as N/A

There are no network metrics in the host dashboard or showing as n/a.  The log files show the following errors: HostAgents/5.6.5/UnixAgent...

Revised: August 24, 2022
4293922 - List all hosts collected by all MultiHostProcessMonitorAgent

Is there a way to list all hosts collected by all MultiHostProcessMonitorAgent (group by agent name)?

Revised: August 24, 2022
4316053 - Linux FglAM Cannot Connect to FMS

Our linux FglAM stopped working around April 16, and cannot connect with the management server after restarting.

Revised: August 24, 2022
4315936 - Linux FglAm remoteOS connection fails to Windows client

After performed all the standard steps to enable WinRM from Linux to Windows, it still fails. The krb5.confilg file is properly configured but we...

Revised: August 24, 2022
4304893 - Linux Filesystem Read only rule

Is there a a rule that evaluates when Linux filesystem becomes Read only?

Revised: August 24, 2022
4284672 - Linux FglAM Doesn't start after upgrade

After upgrading the Agent Manager (FglAM) to 5.8.5.3 the FglAM process fails to start

Revised: August 24, 2022
4274925 - Linux Agent not collecting and host not listed in the Infrastructure or Hosts Dashboard. ERROR: The unique system ID for the current system could not be determined.

In Agent Properties, the hostname override field is not set SystemId = Unset; see screenshot

Revised: August 24, 2022
4245057 - Linux Agent Manager crash without any errors in the log files

Agent Manager crashes without any erros in the log files. In the Linux log files (/var/logs/messages) the following can be found: Jul 22 16:54:26...

Revised: August 24, 2022
4219324 - Linux Agent is reporting different values from vmstat

The Linux data table is reporting different values from vmstat output on the command-line.

Revised: August 24, 2022
4227464 - Link of Top Wait Event in Activity Highlights is invalid

An invalid page will be opened, when users clicking the texts in the Top Wait Event column. In the Activity Highlight tab of the SQL PI page...

Revised: August 24, 2022
4289718 - Limiting the user view to see only databases a used is authorized to monitor

With the new security enhancement, it allows to limit a user to view the databases at a particular instance. Is there any way to limit the user...

Revised: August 24, 2022
4226015 - License failed with the message "The digital signature is not valid"

When a new license is added into Foglight, a message like the following appears " Could not execute the requested operation, error(s) had...

Revised: August 24, 2022
4309354 - License cannot be deleted from dashboard

After deleting a license in a FMS, then restarting FMS and the licenses which were deleted are still there. On <fms installer path>/license folder...

Revised: August 24, 2022
4227494 - Less than actual number of Tables or Indexes are being monitored by the PosgreSQL agent

The PostgreSQL agent monitors less than actual number of Tables or Indexes

Revised: August 24, 2022
4227196 - Less than actual number of MySQL Tables or Indexes are being monitored by the MySQL agent

Less than actual number of MySQL tables or indexes are being monitored by the MySQLAgent.

Revised: August 24, 2022
4314704 - Legacy Foglight Server Startup splash page states the "Database Lifecycle" service is not running.

Within the legacy Foglight Server Startup splash page (html splash page located within \Foglight\state\splash), the "Database Lifecycle" service...

Revised: August 24, 2022
4258799 - Legacy .Net based VMware agent keep getting Out of Memory error

The following error occur in the collector log: 2014-04-14 08:57:56,279 [16] ERROR Collector - GetFreshInventoryWorker - Error in...

Revised: August 24, 2022
4252502 - Legacy operatingy system agent does not collect data

The legacy operatingy system agent does not collect data and in the log files the following message can be found: 2012-07-03 15:05:09.171 ECHO...

Revised: August 24, 2022
4279926 - Left pane (Navigation pane) is currently not resizable in angular UI (AUI)

Unlike classic mode, left pane (Navigation pane) is currently not resizable in angular UI (AUI) which causes some of the usb-mneu/dashboard names...

Revised: August 24, 2022
4324884 - LDAP Services fails to connect and pass 'test' button

Using the same settings across FMS(s) in Production but one of the Production Server is not connecting to LDAP.  The same settings (and password...

Revised: August 24, 2022
4257789 - LDAP users have to login twice before it can access Foglight

After importing LDAP groups and assigning proper roles, first-time users are unable to login on first attempt.  They have to login twice in order...

Revised: August 24, 2022
4320307 - LDAP integration stopped working after FMS upgrade

Can no longer add users via LDAP. The LDAP server see visible, but the names cannot be queried.

Revised: August 24, 2022
4252384 - LDAP login fails after upgrading to FMS

After upgrading Foglight Management Server (FMS) to 5.6.11, authentication using LDAP (OpenLDAP) is now failing.  The LDAP configuration still...

Revised: August 24, 2022
4260138 - LDAP groups option greyed out

Revised: August 24, 2022
4258197 - LDAP group is not in the list of LDAP groups of LDAP groups to make visible.

An LDAP group is not in the list of LDAP groups when importing groups.   The LDAP group is located under the path designated in the "scope(s...

Revised: August 24, 2022
4249219 - LDAP groups not available for selection within LDAP Group Visibility Settings

After recently adding new groups to Active Directory, the new groups are not available to be enabled for visibility.

Revised: August 24, 2022
4266643 - LDAP Configuration does not function properly when SSL (port 636) is used

The following error is seen in the Foglight Management Server logs when LDAP is configured using port 636: "YYYY-MM-DD HH:MM:SS WARN    [http-0.0...

Revised: August 24, 2022
4262875 - Latency or connection response time metric for Sybase

Is there a view or metric which the Foglight for Sybase agent collects to identify the database connection response time or latency?  In Foglight...

Revised: August 24, 2022
4246022 - Latch wait events do not appear in Performance Investigator

Latch wait events do not appear in Performance Investigator, while Performance Analysis showing them.

Revised: August 24, 2022
4344478 - Large number of active threads and max threads count for DBSS worker threads collection

There are a large number of worker thread alarms which is generated by ‘DBSS - Worker Thread’ Rule.

Revised: August 24, 2022
4293837 - Large number of open cursors and sessions caused by Oracle agent with SQL PI

Large number of open cursors and sessions were detected on an Oracle Instance monitored by SQL PI. These sessions' user account matches the...

Revised: August 24, 2022
4285849 - Large number of HostProcess and OperatingSystem topology object changes caused by Oracle process

Large number of HostProcess and OperatingSystem topology object changes caused by Oracle process

Revised: August 24, 2022
4317160 - Large amount of archive logs have been created at the beginning of the month

A large number of archive logs have been created at the beginning of the month. The archive logs filled up the file system and finally stopped the...

Revised: August 24, 2022
4285749 - Kubernetes agent fails to monitor Openshift Origin cluster after upgrading to 3.0.0 version

Kuberenets agent fails to monitor Openshift Origin cluster after upgrading the agent to 3.0.0. The agent was working fine on prior (2.x) version...

Revised: August 24, 2022
4271138 - Kubernetes Agent package and Kubernetes Agent are not available in the list when trying to deploy Agent package or creating agent

All Container cartridges and license are enabled however when trying to create new agent  Kubernetes not listed in the list for the selected FglAM...

Revised: August 24, 2022
4271232 - Kuberetes agent not collecting data due to missing resource mapping

Kuberetes agent not collecting data and below error is logged on the agent log: 2020-01-09 13:12:46.287 ERROR   [FglAM:IncomingMessage[5]-13...

Revised: August 24, 2022
4307737 - Known issues with the SQL Server execution plan comparison popup

In the Execution Plan comparison popup, the date of the selected plan is the insert time to the SQL PI repository and not the execution time...

Revised: August 24, 2022
4326257 - JVM won't start with x agent

Trying to instrument jive software standalone jvm ERROR [] com.jivesoftware.eae.service.Main - Service startup cannot continue after bean...

Revised: August 24, 2022
4354610 - JVM dashboard Operating System tab displays OS: WindowsNT(unknown).

The Applications Servers Monitor | JVM dashboard Operating System tab displays OS: WindowsNT(unknown). See attached screenshot. Some...

Revised: August 24, 2022
4299001 - JVM does not start using shell script after Java Agent instrumentation

JVM's are not being started from the shell script after instrumenting the Java Agent

Revised: August 24, 2022
4316080 - JRE memory allocation restriction due to ZFS filesystem

I have tried to raise the memory allocations for Foglight 5 Server jvm above current value of 2048m (option 0, option 1), but, the Foglight Server...

Revised: August 24, 2022
4229374 - JRE(version 1.8 or above) Installation for Microsoft Windows

You can download JRE 8 or above version and install it on your machine. The JRE Installer is located on the Java SE Runtime Environment 10...

Revised: August 24, 2022
4218466 - JRE libraries are missing or not compatible errors when installing Foglight

Permission denied and JRE libraries are missing or not compatible errors when installing Foglight ./Foglight-6_1_0-install_linux-x86_64.bin -i...

Revised: August 24, 2022
4346790 - Jobs list did not show up in DBSS - Jobs Failed 'Rule Exceptions' if agent name contains '[]' characters.

Jobs list did not show up in Dashobard Administration | alarm | DBSS - Job Failed | 'Rule Exceptions' if agent name contains '[]' characters.

Revised: August 24, 2022
4226176 - Jobs and Error Log count and alarm status is not showing in SQL Server Overview dashboard

On a SQL Server database agent overview page, in the Operational box, the Jobs and Error Log messages counts and alarm status display the text...

Revised: August 24, 2022
4301612 - Job name or job ID in the long lock running lock rule

In the Long Lock Running rule, when the source or victim of a lock is a SQL Agent job, what is sent is the job step name and job ID. Would it be...

Revised: August 24, 2022
4352893 - JMX deleted m-bean server model still shows on JMX monitor

JMX m-bean model is deleted from Agent Status and JMX explorer but it shows in the monitor dashboard.

Revised: August 24, 2022
4262893 - JMX Monitoring showing too much Mbean instances

The Cartridge for JMX dashboard appears to create a new instance every time a new MBean instance is created.  Is there a way to only display or...

Revised: August 24, 2022
4240918 - JMXDiscovery not discovering local Java processes owned by another user

Running JMXDiscovery does not detect the Java processes running on the host.  The popup message indicated after clicking Property Lookup: System...

Revised: August 24, 2022
4353808 - JMX agent failed to instrument when Websphere is upgraded to version 8.5

When JMX Agent is configured using connection URL wizard on remote machine. JMX agent is failed to instrument the migrated "Websphere application...

Revised: August 24, 2022
4353016 - JMX agent not collecting JVM data for MBean server

JMX not collecting JVM data on the "MBean Server Group" dashboard and failed with an ERROR below: YYYY-MM-DD HH:MIN:SEC ECHO    <JMXAgent/5.9.4...

Revised: August 24, 2022
4351972 - JMX Agent state shows unknown on JMX dashboard

The state of JMX agent is shown as "UNKNOWN" on the JMX dashboard. Following error has been found in the JMX logs: YYYY-MM-DD HH:MIN:SEC...

Revised: August 24, 2022
4351291 - JMX agent does not collect all data after restarting the Application server.

JMX agent does not collect all data after restarting the Application server.

Revised: August 24, 2022
4308166 - JDBC connection sizing (Best Practice)

What would the be the best practice in terms of Foglight Management Server (FMS ) JDBC connection pool? 

Revised: August 24, 2022
4218572 - JDBC Data Source Connection Pool metrics appears with a value of '0' in the javaEE dashboard

The JDBC Data Source Connection Pool Wait Time , waiters and timeout appear with a value of '0' in foglight javaEE monitoring dashboard.

Revised: August 24, 2022
4368569 - JBoss integration not showing in Application Server Administration Dashboard

Created Java JBoss integration and it is not showing up in the Application Servers Admin dashboard with all the other hosts being monitored. No...

Revised: August 24, 2022
4322474 - Jboss7 not collecting any threadpool metrics

System Thread Pools and Web Thread Pools of JBoss 7.1.1 are not collected.Ran into this https://community.jboss.org/thread/228072?_sscc=t

Revised: August 24, 2022
4317745 - Jboss Server not showing up in J2EE Systems dashboard

Trying to start Jboss through a wrapper. We are not seeing  our JBoss server instances on the J2EE Systems dashboard. Noticed the following errors...

Revised: August 24, 2022
4262909 - JBoss JVM Max Heap size is different from the -Xmx parameter

On the Foglight JavaEE Application Servers Monitor JVM dashboard, the Max Heap size value of a JBoss JVM is not the same as the -Xmx value seen in...

Revised: August 24, 2022
4244840 - JBoss JCA resource usage not showing correctly

Monitoring JBoss database connection pool does not show the correct number of connections being used in the system provided dashboards. They always...

Revised: August 24, 2022
4344515 - JBoss instrumented as Process controller when started as service.

When JBoss startup script is instrumented with Foglight JavaEE cartridge and installed as a service, the agent is created as process controller...

Revised: August 24, 2022
4334754 - JBoss agent is not showing up in Application Server monitor dashboard

JBoss agent is not showing up in Application Server monitor after following configuration steps : Installing the Java EE Technologies Management...

Revised: August 24, 2022
4312959 - JBoss Agent broke the application functionalities

JavaEE cartridge 5.8.1 We are getting this error: 2012-06-07 12:37:40,484 ERROR [ProfileServiceBootstrap] (Thread-2) Failed to load profile...

Revised: August 24, 2022
4271577 - JBoss application server not starting up after Foglight integration

JBoss application server did not start up post Foglight integration. Below errors were seen in application server start up logs.  ERROR [org...

Revised: August 24, 2022
4354552 - JAVEE agent is not enabled

Revised: August 24, 2022
4330478 - JavaEETracesAction causes high CPU utilization

A rule is defined in foglight to collect detailed request traces (Full detail) every 30 minutes for a specific request on a WebLogic application...

Revised: August 24, 2022
4326751 - JavaEEDeploymentManager agent failed to remain active after JavaEE Cartridge upgrade.

JavaEEDeploymentManager agent failed to remain active after JavaEE Cartridge upgrade from 5.7.x to 5.8.x version.

Revised: August 24, 2022
4317807 - JaveEE 5.9.7.7 cartridge does not recognize Jboss EAP 6.4.4

After patching jboss EAP from 6.4.0 to 6.4.4 foglight does not get instrumented with error : "FATAL Failed to determine Application Server type...

Revised: August 24, 2022
4312191 - JBoss 7.1.2- using Appserverinfo flag to overriding the names is not taking effect

JavaEE 5.8.2 Cartridge -Customer wants to group the Jboss 7  application servers into one domain/cluster. They used to do the X-Agent...

Revised: August 24, 2022
4326242 - JavaEE X Agent Not collecting Requests Data for the WebServices or any Request.

JavaEE X-Agent - Not collecting Requests Data for the WebServices or any Request.

Revised: August 24, 2022
4260193 - JavaEE: Preinstrumenation fails after JDK upgrade on Weblogic

Upgraded the jdk for some Weblogic-Server : (jdk-6u111 -> jdk-6u115 jdk-7u95 -> jdk-7u101) Now the preinstrumentation fails with : 2016-05-01 16...

Revised: August 24, 2022
4326899 - JavaEE Integrator - Creating multiple directories of JavaEE on one server

A customer would like to have three directories (one per application) under JavaEE home (ecom, edoc and edoc1). When we create an integrator for...

Revised: August 24, 2022
4314846 - JavaEE requests end with * in URLs

When viewing the Requests within the Application Server Monitor dashboard, each URL ends with an asterisk (*). This is not displayed when using...

Revised: August 24, 2022
4313297 - JavaEE Request filtering

Revised: August 24, 2022
4279869 - JavaEE Systems dashboard takes a long time to load.

JavaEE Systems dashboard is too slow to load. Do you have any recommendations to make this load faster?

Revised: August 24, 2022
4263049 - JavaEE log shows "instrumentation used during preinstrumentation does not match instrumentatio

The JavaEE agent shows the following error: YYYY-MM-DD HH:MM:SS.SSS FATAL   [PerformaSure Agent Main Thread] com.sitraka.pas.agent.app...

Revised: August 24, 2022
4252294 - JavaEE Requests does not display the portion of the URL after the question mark

The JavaEE request is not showing the complete URL text after the question mark '?'. For example, the actual URL is: /Trade/login.aspx?ReturnUrl...

Revised: August 24, 2022
4248146 - JavaEE integration via nodemanager startup script is not working in oracle weblogic 12.1.3

JavaEE integration via nodemanager startup script is not working in oracle weblogic 12.1.3. Error message: ECHO    VERBOSE [IncomingMessage[3...

Revised: August 24, 2022
4242006 - JavaEE Request called by another Request is not displayed on the Java Dashboard

Two or more instrumented Java Virtual Machine (JVM) systems (e.g. JVM1 and JVM2) are interacting with each other and performing requests crossing...

Revised: August 24, 2022
4217921 - JavaEE Rule: Request Response Time Threshold

Rule configuration: When enabling rule: "Request Response Time Threshold" and adding a trace action. the rule action "JavaEETracesAction" is...

Revised: August 24, 2022
4353006 - JavaEE Deployment Manager is discarding Agent Package JAVEE-Management/5.8.1...

JavaEE deployment manager gives an error when deploying to the selected host.

Revised: August 24, 2022
4318081 - JavaEE Deployment Manager agents wont activate

JavaEE Deployment Manager agents wont activate.errrors in logs which may have caused JavaEEDEploymentManger agent not to activate.The below error...

Revised: August 24, 2022
4344506 - JavaEE agent deployment.  Deploy agent package completed but unable to create agent.

From FglAM logs: WARN    [IncomingMessage-16] com.quest.glue.core.deployment.OutOfProcessLauncher - Startup of JavaEE-Management Out-of-Process...

Revised: August 24, 2022
4326841 - JavaEE Catridge 5.9.3 upgrade "Error rendering view Agent Tables Progress,please check logs"

While upgrading Java Cartridge to 5.9.3, leaving Dotnet at 5.9.2 version, Application Server Administration dashboard is unable to list the...

Revised: August 24, 2022
4317920 - JavaEE config questions

Revised: August 24, 2022
4257252 - JavaEE agent version backward compatibility

There is a need to upgrade JavaEE Cartridge to version 5.9.12 to be able support WebSphere v.9 , but unfortunately, there are still those running...

Revised: August 24, 2022
4243441 - JavaEE agent using a backup IP hostname instead of the primary hostname

The monitored server has a backup IP defined in the /etc/hosts file which is set to a different hostname.  After the web server has been...

Revised: August 24, 2022
4210675 - JavaEE dashboard shows application status is down though it is currently running on weblogic server

JavaEE dashboard shows that an application is down at the time that the application is running. On the dashboard the application server appears...

Revised: August 24, 2022
4333102 - JavaEE Agent not picking up agent override configuration files.

JavaEE Agent is not picking up the configuration placed in the agent-override folder. It worked in 5.8.x versions.

Revised: August 24, 2022
4326882 - JavaEE agent permission issue on integrate.sh when fglam installed on NFS mount

JavaEE agent for weblogic  on which fglam is installed on a NFS mount. When the JavaEE agent is installed it creates the script files with , “g+s...

Revised: August 24, 2022
4312282 - JavaEE agent not updating QueueLength for WebLogicThreadPool

We have a 10.3.3.0 Weblogic server monitored by the Foglight JavaEE agent. The agent is collecting information, however the metric "Queue Length...

Revised: August 24, 2022
4242548 - JavaEE agent logged the error "Original Subject has already been retrieved - despite this error, data collection will continue normally"

JavaEE agent logged the below message when monitoring WebSphere with a Domain Manager: ERROR   [Execute Queue: Event Handler Thread] com.quest...

Revised: August 24, 2022
4241605 - JavaEE agent integration failed as Tomcat service could not be located

JavaEE agent integration failed: WARN [IncomingMessage-12251] com.quest.fglam.jee.manager.TomcatServiceUpdater - Failed to locate a Tomcat Service...

Revised: August 24, 2022
4353032 - JavaEE agent 5.9.2 instrumentation with OAS 10.1.2

While trying to instrument JAVAEE v5.9.2 agent with Oracle Application Server (OAS) 10.1.2 container it complains about the location of the...

Revised: August 24, 2022
4353026 - JavaEE Agent fails at config cache during pre-instrumention

JAVAEE Agent fails back at cache.config when attempting to resolve the nexus host and monitoring will be lost.

Revised: August 24, 2022
4263285 - JavaEE agent gives "Exception in thread "Main Thread" java.lang.NoClassDefFoundError:com/sitra

When starting Weblogic a server instrumented with the JavaEE agent the server does not start giving the following in the startup: Exception in...

Revised: August 24, 2022
4263055 - JavaEE agent does not start giving a "Unknown Nexus host" error

YYYY-MM-DD  HH:MM:SS.MMM ERROR   [PerformaSure Agent Main Thread] com.sitraka.pas.agent.Agent - Invalid startup configuration; Unknown Nexus host...

Revised: August 24, 2022
4245433 - JavaEE agent causes error 'java.lang.ClassNotFoundException: oracle.security.pki.OraclePKIProvider'

JBoss application with JavaEE agent enabled is throwing 'java.lang.ClassNotFoundException: oracle.security.pki.OraclePKIProvider' exception after...

Revised: August 24, 2022
4219514 - JavaEE agent instrumented on Websphere is suspected to cause memory leak

Heap dump report generated by IBM heap analyzer shows that JavaEE agent classes contributes to a memory leak. The report shows high percentage of...

Revised: August 24, 2022
4354741 - JAVAEE activation failed

Revised: August 24, 2022
4312602 - JavaEE value of host name which is used on agent name and log file name

We want to know the JavaEE Flag to explicitly set the value of hostname which is used in Agent Name and Log FileName

Revised: August 24, 2022
4354580 - Java Virtual Machine does not display data for Used Swap Space and Used Physical Memory

After installing JAVAEE v5.8.1 to monitor WebSphere v7.0 application server, the "Used Swap Space" and "Used Physical Memory" under the Operating...

Revised: August 24, 2022
4352907 - Java Virtual Machine Process CPU Time does not display under Operating system.

After installing JAVAEE v5.8.1 to monitor WebSphere v7.0 application server, the JVM process CPU Time under the Operating system tab shows "There...

Revised: August 24, 2022
4323678 - java.lang.LinkageError: loader constraint violation in interface itable initialization

Unable to start JBoss server due to java.lang.LinkageError: loader constraint violation in interface itable initialization: when resolving method...

Revised: August 24, 2022
4320511 - Java Vulnerability in Foglight and/or vFoglight?

Our security dept. sent us a notice for a Java zero day vulnerability. Our Foglight server has been flagged in the past because it uses Java. Can...

Revised: August 24, 2022
4352156 - Java requests - want to filter out everything except "java verbs"

Want to only show "Java verbs" in the Java requests list in the Java Monitor dashboard.  What is meant by "Java Verbs" are requests:  GET, POST...

Revised: August 24, 2022
4261357 - JAVA SE vulnerabilities reported for FMS 5.9.4.

The following JAVA SE vulnerabilities were reported for Foglight Management Server 5.9.4. CVE-2019-2602 CVE-2019-2684 CVE-2019-2698 CVE...

Revised: August 24, 2022
4253778 - Java System Dashboard shows duplicate domains

After upgrading from Foglight 5.2.3 to Foglight 5.2.4 one Weblogic Server containing the Application Server and Admin Server shows as two Weblogic...

Revised: August 24, 2022
4351946 - JAVA monitoring agent does not appear on the Application Servers Administration Dashboard

Successfully managed to integrate WebSphere Application Server with JAVAEE 5.9.2 integrator. When Websphere Application Server is restarted the...

Revised: August 24, 2022
4317549 - Java Nexus connections get recreated after fms restart

 After an FMS restart, two of the nexus connections re-appeared.  There were only 2 specific connections that keep re-appearing. All other...

Revised: August 24, 2022
4312440 - Java Memory Heap: AIX "Tenure Space" vs Solaris "Old Gen Space"

We are bringing a service on an AIX platform into our Foglight space for monitoring, in the Solaris world we monitor "Old Gen" memory heap ... The...

Revised: August 24, 2022
4353686 - Java EE agent not enabled

After a successful JavaEE instrumentation with Tomcat Application Server, it throws an error "Java EE agent not enabled" when starting Tomcat...

Revised: August 24, 2022
4313379 - Java Cartridge:What does Foglight defines as an “Incomplete Invocation” and “Exceptional Exit"

We would like know what  Foglight defines as an “Incomplete Invocation” and “Exceptional Exit”.

Revised: August 24, 2022
4313015 - Java Agent Wizard Fails

Everytime we try to integrate a Java Agent , the integration fails and we get an unknown status. We tried on few different hosts and we got the...

Revised: August 24, 2022
4306028 - Java agents 5.9.3..1 showing up as not collecting data.

Java agents 5.9.3.1 showing up as not collecting data on the ApplicationServer administartion.However the logs show they are up and collecting

Revised: August 24, 2022
4300559 - Java Cartridge: Define Custom Exception

Is it possible to configure the Java cartridge to catch custom exceptions managed through a method in the application?

Revised: August 24, 2022
4352882 - Java Agent prevents encoding parameters upon post-parameter processing

During enabling JavaEE request trace at app#1 at WebSphere JVM#1.c1 & JVM#1.c2 (clustering). The app#2 at JVM#2 has incorrect database encoding...

Revised: August 24, 2022
4313106 - Java agent files being overwritten after fglam restart

Every time we restart fglam, my custom java folder and agent files being overwritten

Revised: August 24, 2022
4260240 - Java agent memory usage too high. Is there a way to limit the memory usage?

The agent is configured on level "NoDetail" which should put it at the lowest memory setting. The only data, which should be collected are JMS...

Revised: August 24, 2022
4210441 - Java Administration dashboard does not permit editing the Java Transactions in Agent Configuration

Java Administration dashboard  does not allow a user to edit the Java Transactions in Agent Configuration. An error is written to the FMS log...

Revised: August 24, 2022
4217871 - Java / WebLogic agent marking application "Down" when it's up and running

What could possibly be the cause of an application marked as "Down" but all indications on the javaEE dashboard show that it's up and running ?  

Revised: August 24, 2022
4210729 - J2EE agent creates stuck threads on weblogic admin servers

When restarting a Weblogic admin server the process hangs because of stuck threads on Foglight agent classes.

Revised: August 24, 2022
4322681 - Issues trying to upgrade dotnet cartridge

When I try to upgrade, I get unknown. upgrading from 5.9.5 to 5.9.7.3

Revised: August 24, 2022
4271378 - Issue with Rule Configuration view under Hyper-V Environment | Administration dashboard.

Under the Hyper-V Administration -> Rule Configuration dashboard, all Rules are showing "Errors Check Logs" in the Severities columns.

Revised: August 24, 2022
4285724 - Issue with AD services link under AD Dependencies embedded view in Exchange environment dashboard

AD services link icon under AD Dependencies embedded view in Exchange environment dashboard indicates that there is an alarm however clicking on...

Revised: August 24, 2022
4319796 - Issue when creating a multi-page report using an Iterator component

The Iterator   component is being used to generate multiple views based on a list and creating a PDF layout report. In Configuration...

Revised: August 24, 2022
4217370 - Isilon Agent No IFS capacity and Disk System Throughput

Isilon Agent No IFS capacity and Disk System Throughput

Revised: August 24, 2022
4349812 - Is there support for monitoring .NET Framework 4.0?

Is there support for monitoring .NET Framework 4.0?

Revised: August 24, 2022
4315487 - Is there official support for Sybase SQL Anywhere?

Is there official support for  Sybase SQL Anywhere ?

Revised: August 24, 2022
4230431 - Is there is an ability in PI to create time breakdown report for a specific value?

In PA there is ability to create time breakdown report for a specific value, for example- one database that shows the database activity over time...

Revised: August 24, 2022
4293940 - Is there is a way to clear alarms specific to only certain rules?

Is there is a way to clear alarms specific to only specific rules?

Revised: August 24, 2022
4354003 - Is there Documentation/Tutorial Guide(s) which explain how to design/create custom Dashboards, views and Reports?

Is there Documentation/Tutorial Guide(s) which explains how to design/create custom Dashboards, Views and Reports in Foglight?

Revised: August 24, 2022
4261934 - Is there anyway to change the default settings for the Dialog Interceptor?

Is there anyway to change the default settings for the Dialog Interceptor of Foglight Transaction Recorder (FTR)?

Revised: August 24, 2022
4228333 - Is there any way to perform a hot backup of the Foglight components?

Is there any way to perform a hot backup of the Foglight components including FMS, Fglam and SQL PI? As a Foglight administrator it's necessary to...

Revised: August 24, 2022
4294339 - Is there any way to detect agents under hung state?

When a server was hung, Foglight still detects the up status from ping test, so no alarm gets generated.

Revised: August 24, 2022
4309431 - Is there any rule which monitors long running sql queries for Oracle?

Is there any rule, which monitors long running queries aka long running sql for Oracle database monitoring cartridges in Foglight?

Revised: August 24, 2022
4271272 - Is there any out of the box rule available in VMware cartridge that will trigger an alarm for vSphere configissue of an ESX host

Is there any out of the box rule available in VMware cartridge that will trigger an alarm for  vSphere configissue of an ESX host?

Revised: August 24, 2022
4248017 - Is there any plan to upgrade the embedded JRE in Foglight Management Server (FMS) to a higher version

Current latest  version (6.0.0) of Foglight Management Server (FMS) includes JRE version 1.8.0_265. Is they any plan to upgrade JRE to a higher...

Revised: August 24, 2022
4251868 - Is there any limitation for the number of values of a registry variable?

Is there any limitation for the number of values of a registry variable?

Revised: August 24, 2022
4353717 - Is there any functionality to schedule Foglight Transaction Recorder(FTR) scripts to start/stop?

Is there any functionality to schedule FTR scripts to start/stop?

Revised: August 24, 2022
4285571 - Is there any default limit on number of alarms returned by REST API

Is there any default limit on number of alarms returned by REST API?

Revised: August 24, 2022
4352019 - Is there an up to the date, central online location of fully searchable Product Documentation for Foglight/FVE/Foglight Evolve?

Is there an up to the date, central online location of fully searchable Product Documentation for Foglight/FVE/Foglight Evolve?

Revised: August 24, 2022
4351941 - Is there any cartridge to monitor website's SSL expired certificates in Foglight?

Is there any cartridge to monitor a website's SSL expired certificates in Foglight?

Revised: August 24, 2022
4304494 - Is there any ability to search VMs by MAC address?

Need be able to search Virtual Machines based on the MAC Addresses

Revised: August 24, 2022
4277656 - Is there an option to stop TempDb space usage for Deadlock alarm?

Is there an option to stop TempDb space usage for Deadlock alarm?

Revised: August 24, 2022
4258545 - Is there an option to invoke an action command from a service alarm?

Is there an option to invoke an action command from a service alarm?

Revised: August 24, 2022
4245935 - Is there an option to rotate the dashboards in the Foglight UI?

Is there an option to rotate the dashboards in the Foglight UI, like a slide show where different dashboards will be displayed?

Revised: August 24, 2022
4246693 - Is there an option to import a schedule for all local bank holidays?

Is there an option to import a schedule for all local bank holidays, so that all agents can be blacked out on all bank holidays with just one click?

Revised: August 24, 2022
4260602 - Is there an option to copy thresholds?

Is there an option to copy thresholds? It is possible to copy rules or registry variables, but it seems there is no option to copy thresholds.

Revised: August 24, 2022
4285190 - Is there an option in Foglight to disable a user account

Is there an option in Foglight to disable a user account

Revised: August 24, 2022
4252118 - Is there an option to add a custom dashboard to the Foglight "Standard View"?

Is there an option to add a custom dashboard to the Foglight "Standard View", same like the "Databases" dashboard?

Revised: August 24, 2022
4280281 - Is there an option in Container Capacity management to select specific nodes for calculation

Within the Container Capacity Management module for each cluster, we need to access only the compute nodes within the cluster to calculate...

Revised: August 24, 2022
4210426 - Is there an existing way to integrate Foglight in NetCool?

Is there a way to integrate Foglight alarms in NetCool Event Management? Are there any plans to build a NetCool Probe or to use the Integration...

Revised: August 24, 2022
4276967 - Is there an alternative way to find a SQL Server agent when the SQL Sevrer browser service is not running on the host?

The SQL Server Browser is a security breach for some customers and is usually disabled.  Would like an alternative way of running the agent...

Revised: August 24, 2022
4228581 - Is there an alarm for Agent Manager HA Failover?

Is there an alarm for when a High Availability FglAM failover occurs? In most production environments, operators have master lists of servers and...

Revised: August 24, 2022
4316857 - Is there an 'out of the box' report for VMware Datastores and their health?

Is there an 'out of the box' report for VMWare Datastores and their health? It is a requirement to list all datastores, in a table format, that...

Revised: August 24, 2022
4210717 - Is there a way to verify that the .Net application is using .Net code

.Net agent can't monitor a suspected .Net application is there a way to verify that the .Net application is using .Net code

Revised: August 24, 2022
4285518 - Is there a way to use https communication between NINJA agent and server instead of default http?

Currently it looks like the agent can only communicate with the server using regular HTTP over port 5054. Due to Security requirements, need to use...

Revised: August 24, 2022
4258187 - Is there a way to tweak the expression "#Severity for 5min#" to return the severity in the form of "Warning"?

Question: I am trying to use a condition like the following in a rule so that I can check the latest value of Severity reported:     #Severity...

Revised: August 24, 2022
4320284 - Is there a way to test the Oracle agent connection with using a certificate?

Is there a way to test the Oracle agent connection with using a certificate?

Revised: August 24, 2022
4302885 - Is there a way to setup a blackout schedule for a FTR script?

Is there a way to setup a blackout schedule for a FTR script?

Revised: August 24, 2022
4286111 - Is there a way to set Password Never expires option for individual User account in Foglight UI

Is there a way to set Password Never expires option for individual User account in Foglight UI

Revised: August 24, 2022
4265543 - Is there a way to scope registry variables for multiple instances of a topology type without adding

How can a registry variable be scoped to more than one instance of a topology type without iteratively adding a value for each object that needs to...

Revised: August 24, 2022
4257307 - Is there a way to retrieve the units for a metric from a groovy script?

Is there a way to retrieve the units for a metric from a groovy script?

Revised: August 24, 2022
4250699 - Is there a way to restrict or assign Foglight users to only use a specific vCenter VMware agent?

Is there a way to restrict or assign Foglight users to only use a specific vCenter VMware agent in Foglight? Example: User 1 can only view...

Revised: August 24, 2022
4315382 - Is there a way to play Foglight Transaction Recorder(FTR) scripts simultaneously?

Is there a way to play FTR scripts simultaneously?   

Revised: August 24, 2022
4277395 - Is there a way to investigate "Compiles" in PI?

Under Activity -> SQL Instance Summary, under Call Rates, there are metrics for both "Compiles" and "Re-compiles".  But there doesn’t seem to be a...

Revised: August 24, 2022
4210769 - Is there a way to identify which DBO topologies collect huge data?

Is there a way to identify which DBO (Oracle) topologies collect huge data? How to determine the individual size of the Oracle collection?

Revised: August 24, 2022
4257977 - Is there a way to get the space used in the topology_property_value table from the script console? A SQL Server repository is being used.

Is there a way to get the space used in the topology_property_value table from the script console?  A SQL Server repository is being used.

Revised: August 24, 2022
4269713 - Is there a way to get alerts when somebody creates, deletes or modifies blackouts in Foglight?

When an Administrator performs a change in the Blackout dashboard is it possible to receive an alert or e-mail specifying the username and the...

Revised: August 24, 2022
4319779 - Is there a way to filter RESOURCE_SEMAPHORE wait events in Foglight for SQL Server?

Is there a way to filter RESOURCE_SEMAPHORE wait events in Foglight for SQL Server? Is there any rule for this type of wait event?

Revised: August 24, 2022
4316105 - Is there a way to filter the alarms that are forwarded on to 3rd party alarm management products?

I would like to send some alarms on to our 3rd party alarm management system(netcool) and not send other alarm on to this system. Is there a way to...

Revised: August 24, 2022
4318598 - Is there a way to exclude specific objects from the Oracle invalid objects alarm?

Currently, the Foglight cartridge for Oracle monitoring allows you to exclude specific schema(s) from Invalid Objects alarm. Is there a way to...

Revised: August 24, 2022
4308652 - is there a way to display DB2 SQL with dynamic values instead of a question mark?

In a DB2 database; under Activities | Top SQLS | SQL Statement details, the complete SQL is not available. A question mark is shown, is there a...

Revised: August 24, 2022
4296043 - Is there a way to disable the alarms for specific rules for specific database agents?

Is there a way to disable alarms/alerts from specific rules for particular database agents, i.e. certain Oracle (DBO), SQLServer (DBSS), and DB2...

Revised: August 24, 2022
4341624 - Is there a way to customize the severity of the alarm of TempDB?

Is there a way to customize the severity of the alarm of TempDB? What is a default TempDB size for Warning, Critical and Fatal severity levels?

Revised: August 24, 2022
4261718 - Is there a way to determine which collections are taking up most of the space in an OBS_METRIC_AGGREGATE?

There are some groups in our organization that have modified the collection settings on the Database agents. Some groups have set the "Working...

Revised: August 24, 2022
4310200 - Is there a way to change the SQL PI database port inside Foglight?

When SQL PI was configured to use a SQL Server database port 1433 was chosen by default. The SQL Server instances used by the repository database...

Revised: August 24, 2022
4301149 - Is there a way to change the host browser to other hosts?

Is there a way to change the host brower to other hosts?

Revised: August 24, 2022
4263078 - Is there a way to change a database agent password globally?

Is there a way to change a database agent password globally? Instead of modifying the Agent Status Properties (ASPs) manually for each single...

Revised: August 24, 2022
4290498 - Is there a way in FTR to validate a html text output?

In running a recorded FTR script, it is to visit a url and the page will output a text info ( a json data ). Is there a way in FTR to validate this...

Revised: August 24, 2022
4246864 - When starting Infobright using the infobright-start.bat script, the Windows command prompt stays open (Infobright)

When starting Infobright using the infobright-start.bat script, the Windows command prompt stays open. When closing it, Infobright stops too. Is...

Revised: August 24, 2022
4347741 - When running tcpdump form the HTTP UI no packets are shown if there is VLAN traffic.

HTTP UI tcpdump can’t capture VLAN traffic.

Revised: August 24, 2022
4216856 - When running the Foglight upgrade pre-checker tool, databases cartridges remain

When running the pre-checker tool as per KB 232945 , the databases cartridges continue to appear even after uninstalling all the relevant...

Revised: August 24, 2022
4245941 - When rebooting the Performance Investigator (PI) server what is the startup order of PI and its processes?

When rebooting the Performance Investigator (PI) server what is the startup order of PI and its processes?

Revised: August 24, 2022
4319191 - When opening Databases dashboard, the information of a selected database doesn't display

On Databases dashboard, when selecting a single Database instance, the information doesn't display. The data of the below section doesn't...

Revised: August 24, 2022
4229252 - When monitoring a DB2 instance on Windows using a FglAM that is running on a non-Windows platform, open file descriptors are not closed correctly

When monitoring an instance running on Windows using a Foglight Agent Manager that is running on a non-Windows platform, open file descriptors are...

Revised: August 24, 2022
4227970 - When monitoring SQL Server 2017 on Linux, an error message will be shown in the SQL Agent Error Logs page

The red error message "An error has occurred. Please check your logs" will be shown in the Logs | SQL Agent Error Logs page, when monitoring SQL...

Revised: August 24, 2022
4260647 - When is a MultiHostProcess agent needed?

When is a MultiHostProcess agent needed and how to set it up if a VMWare and DB agent is also installed? 

Revised: August 24, 2022
4296384 - When I look at the Change Analyzer tab in the vmware environment the system becomes non-responsive.

When I look at the Change Analyzer tab in the vmware environment the system becomes non-responsive.  All other dashboards and tabs respond...

Revised: August 24, 2022
4239976 - when I go to publish from FTR I receive and error it can't find the FMS

when I go to publish from FTR I receive and error it can't find the FMS truly don't know what is wrong.

Revised: August 24, 2022
4306269 - When I drill down in Java requests dashboard to a single trace the time range gets locked

 am running Foglight 5.5.4 with Java cartridge 5.5.1 on windows, monitoring Weblogic 10 and seeing the following problem: When I drill down from...

Revised: August 24, 2022
4290955 - When I collect from my Cisco Switches the topology collection never finishes.

When I collect from my Cisco Switches the topology collection never finishes. Generally no error is returned.

Revised: August 24, 2022
4290606 - When I collect from my NetApp filers I get an error message.

When I do a performance collection from my NetApp filers I get an Error message, “Value cannot be null". I am running version 8.1.2 DoT in 7 mode.

Revised: August 24, 2022
4344389 - When ESX Hosts enter maintenance mode, it may take several agent collection intervals for the

ESX Admin Tool Bar: Disable Maintenance mode was automatically set to Enable Maintenance mode When the server was set to Enable Maintenance mode...

Revised: August 24, 2022
4225893 - When enabling PI for a database agent in AIX it fails with an error

User cannot enable SQL PI when the database Foglight Agent Manager (FglAM) is installed on a platform other than Windows, CentOS, Redhat, or SuSE...

Revised: August 24, 2022
4258826 - When does the nightly maintenance job run to delete/aggregate performance data?

When does the nightly maintenance job run to delete/aggregate performance data? Is it possible to change the start time of the job?

Revised: August 24, 2022
4256696 - When does support for Foglight Transaction Recorder (FTR) end?

When does support for Foglight Transaction Recorder (FTR) end?

Revised: August 24, 2022
4293896 - When do SQL Server Availability and Usability Alarms Fire?

Which Foglight Cartridge for SQL Server Availability/Usability alarms will fire against certain system status?  

Revised: August 24, 2022
4251986 - When deleting an database agent the secondary properties are not getting deleted

When deleting an database agent the secondary properties (ASP) are not getting deleted. All lists, like alert.log matching and ignore list etc...

Revised: August 24, 2022
4229236 - When DB2 version is 10.1, granting permissions to a user may failed due to parameter() not consistence.

If the DB2 version is 10.1, granting user permission may fail due to inconsistent parameter().

Revised: August 24, 2022
4354791 - When creating an Alarm Filter on the Federator, none of the Rule Names show up as on children

Admin Console | Services | Service Builder | click on 'Alarm Filters' icon next to a Service to create an Alarm Filter | click 'Add' | notice...

Revised: August 24, 2022
4246319 - When creating a new database agent errors "connection to the operating system failed" and "a credential is missing" occur

After creating a new database agent the following error appears: The connection to the operating system failed. Failed to connect to host...

Revised: August 24, 2022
4252128 - When creating a custom rule for the log file sync events, which metrics needs to be evaluated?

When creating a custom rule for the log file sync events, which metrics needs to be evaluated?

Revised: August 24, 2022
4302218 - When converting RAC One Node to RAC the OS cluster failover alarm is triggered

When converting RAC One Node to RAC the OS cluster failover alarm is triggered

Revised: August 24, 2022
4303183 - When collecting from NetApp Filer an error message is thrown on topology collection.

When collecting from NetApp Filer an error message is generated on topology collection. Performance Collection of x.x.x.x with agent had a...

Revised: August 24, 2022
4327164 - When clicking on the alarm URL in e-mail, it does not pull up / show the alarms dashboard

After clicking the alarm URL or alarm link from an e-mail, it does not open up the alarm dashboard but rather brings it to the Foglight welcome...

Revised: August 24, 2022
4307504 - When changing Values for specific node, Values are saved for the other Node and the Whole Cluster

In the Agent Administration area of the Oracle agent, when changing the sessions values for a specific node the values are saved for the other...

Revised: August 24, 2022
4251697 - When changing the session context with "EXEC AS", how will Foglight Performance Investigator display the session details?

When running a SQL statement and changing the session context with "EXEC AS", how will Foglight Performance Investigator display the session details?

Revised: August 24, 2022
4229100 - When changing the configuration for DB alerts for multiple DB instances, the changes never get applied

When changing the configuration for DB alerts for multiple DB instances, the changes never get applied. It stays at 3%.

Revised: August 24, 2022
4251397 - When accessing the database agent alarms dashboard the retrieving agent setting popup hangs

When accessing the Alarms dashboard in Global Administration, the "retrieving agent settings" popup stops at 0% for the Oracle instance and at 23...

Revised: August 24, 2022
4230747 - When accessing PI admin screen the agents don't immediately appear

When accessing PI admin screen the agents don't immediately appear, the user must exit the dashboard in and out again or uncheck and recheck the FglAM

Revised: August 24, 2022
4261545 - When a scoped registry variable is long the "Change Value" button is not visible so the value can't be modified

There are many e-mail addresses in a scoped registry variable.  The "Change Value" button is not visible so the value of the registry variable...

Revised: August 24, 2022
4318877 - When a database group is assigned to an user on Database | User level access dashboard, the filter assigned is not working

When a database group is assigned to an user on Database | User Level Access dashboard, the filter assigned is not working. When the user login...

Revised: August 24, 2022
4290793 - When we collect from my Equalogic we receive an error message.

When we collect from my Equalogic we receive an error message. The error reads, “The SNMP request timed out.: Increase the SNMPTimeout”

Revised: August 24, 2022
4324816 - What's New in Foglight 5.9.3

Details of the contents of the 5.9.3 release. These Release Notes cover the resolved issues, known issues, workarounds, and other important...

Revised: August 24, 2022
4311636 - What's new in Foglight 6.1.0

These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 6.1.0 release of Foglight...

Revised: August 24, 2022
4308964 - What's new in Foglight 5.9.8

These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 5.9.8 release of Foglight...

Revised: August 24, 2022
4228502 - What's new in Foglight for Databases 5.9.5.10

We are excited to announce a new version of Foglight for Databases 5.9.5.10 is now available for download. Look what's new: Full support for...

Revised: August 24, 2022
4328366 - What's New Foglight 5.9.1

Foglight Version 5.9.1 includes a number of critical changes which require particular attention, especially regarding the upgrade. The 5.5.4...

Revised: August 24, 2022
4324825 - What's New Foglight 5.9.2

The Foglight Management Server (FMS) code line for 5.9.x introduced a number of security related changes.  More specifically, legacy JBoss...

Revised: August 24, 2022
4324801 - What's New Foglight 5.9.4

Details of the contents of the 5.9.4 release . These Release Notes cover the resolved issues, known issues, workarounds, and other important...

Revised: August 24, 2022
4289432 - What would happen to the agent if the Foglight Server goes down?

What will happen to the agent (in terms of resources and space and impact) when the Foglight Management Server (FMS) goes down? Is it possible to...

Revised: August 24, 2022
4292816 - What will happen after migrating ESX host and all corresponding objects from one vCenter to another?

What will happen after migrating ESX host and all corresponding objects from one vCenter to another? Will historical data collection stay intact?

Revised: August 24, 2022
4316462 - What versions of Oracle are supported by the Foglight cartridge for Oracle monitoring?

What versions of Oracle are supported by the Foglight cartridge for Oracle monitoring?

Revised: August 24, 2022
4274840 - What versions of Hyper-V server can be monitored by FVE (formerly vFoglight)

What versions of Hyper-V server can be monitored by FVE (formerly vFoglight)

Revised: August 24, 2022
4261194 - What versions of DB2 are supported by the Foglight cartridge for DB2?

What versions of DB2 are supported by the Foglight cartridge for DB2?

Revised: August 24, 2022
4228299 - What version of OpenJDK is used with the Foglight Management Server?

What versions of OpenJDK and JDK are used with the Foglight Management Server and Foglight Agent Manager as of Foglight 6.0.0?

Revised: August 24, 2022
4307969 - What values should be used in the SQL Server agent check privileges script?

When running check privileges script for the SQL Server database agent, how should the script be updated to run successfully?

Revised: August 24, 2022
4230448 - What values should be used to run the SQL Server permissions script manually?

In the SQL Server database agent grant permissions script there are two values to the populated @LoginName and @GrantSSISPermissions Select...

Revised: August 24, 2022
4288980 - What value does the units under the Statement Digests Count represents?

In Foglight for MySQL under Statement Digests dashboard, what does units "K" and "M" on the count column represents?

Revised: August 24, 2022
4280390 - What user account privileges are required to collect Linux volume utilization metrics from EC2 instances

What user account privileges are required to collect Linux volume utilization metrics from EC2 instances?

Revised: August 24, 2022
4284057 - What unit of measure is used for servlet execute time at J2EE?

What unit of measure is used for servlet execute time at J2EE?  In WebLogic Web Application Servlets View,is Execution Time based on msec or...

Revised: August 24, 2022
4309388 - What types of database agents can be migrated between agent managers using the database agent migration utility?

Which types of database agents can be migrated between two Foglight Agent Managers (FglAM) using the database agent migration utility?

Revised: August 24, 2022
4352990 - What type of logging system does Foglight use?

What type of logging system does Foglight use?

Revised: August 24, 2022
4352781 - What type of data can be masked in JSON request for APM?

What type of data can be masked in JSON request for APM?

Revised: August 24, 2022
4227453 - What type of information does the DB2 OS General Process CPU collect?

What type of information does the DB2 OS General Process CPU collect from the DB2 server.

Revised: August 24, 2022
4324995 - What type of traffic protocol is used by the Foglight Agent Manager to communicate with the FMS or concentrator?

What is the fglam traffic protocol TCP or UDP? What protocol is used to send FglAM (Foglight Agent Manager) data?

Revised: August 24, 2022
4275483 - What type of ActiveSync Monitoring is provided by the latest version of Exchange cartridge

What type of ActiveSync Monitoring is provided by the latest version of Exchange cartridge

Revised: August 24, 2022
4250679 - What type of address should you use when configuring Foglight agents; Numeric IP address, FQDN (Fully Qualified Domain Name), or NetBIOS?

What type of address should you use when configuring Foglight agents; Numeric IP address, FQDN (Fully Qualified Domain Name), or NetBIOS?  Do all...

Revised: August 24, 2022
4312431 - What to change within Foglight when upgrading of SQL Server Database

What needs to be done when upgrading the Foglight database from SQL Server 2005 (32-bit) to SQL Server 2008 (64-bit). From a Foglight perspective...

Revised: August 24, 2022
4343514 - What SSL/TLS Cipher Suites are supported for certificate signatures by FxM?

There are many cryptographic hash functions that can be used for SSL certificate signatures, which ones are supported?

Revised: August 24, 2022
4305208 - What states do the "DBSS - Availability Replica is not online" rule alarm for?

What states do the "DBSS - Availability Replica is not online" rule alarm for?

Revised: August 24, 2022
4268776 - What SQL statements are captured by SQL PI and mechanism behind the scene?

What SQL statements are captured by SQL PI and mechanism behind the scene?

Revised: August 24, 2022
4323665 - What rules does the Oracle cartridge for alerting on components in an RAC cluster?

What rules does the Oracle cartridge for alerting on components in an RAC cluster?

Revised: August 24, 2022
4290129 - “Query hash…” SQL Statements when monitoring RDS instance with SQL PI

When monitoring a RDS instance with SQL PI there are many “Query hash…” SQL Statements.  Most of these seem to be coming from a “program...

Revised: August 24, 2022
4316708 - “Incorrect syntax near ‘.’” when attempting to monitor MSSQL instance

When attempting to monitor a Microsoft SQL Server (MSSQL) instance, using the Foglight for Databases DB discovery wizard, the following error is...

Revised: August 24, 2022
4309042 - “DBSS - Availability Group Listener IP is Not Online” should fire only when the server itself is online

Is there an alarm for when the SQL AlwaysOn listener is offline, but the AlwaysOn listener is online? The “DBSS - Availability Group Listener IP...

Revised: August 24, 2022
4265582 - “Catalyst Available Database Connections Check” alarms are triggered every 20 minutes after upgrading to the V5.9.1 FMS

"Catalyst Available Database Connections Check" alarms are triggered every 20 minutes after upgrading to the Foglight 5.9.1. There are not...

Revised: August 24, 2022
4251734 - ‘Web Sites and Endpoints’ dashboard error: "Error rendering view "Foglight End User Dashboard Per.."

In our FMS web UI, when we go to the 'APM' | ‘Web sites and Endpoints’ page, it doesn't show anything except a message in red: "Error rendering...

Revised: August 24, 2022
4317718 -  State icon blank for some Weblogic Systems

Why would I not see the state for some weblogic servers when the server state is being collected(Screenshot attached)

Revised: August 24, 2022
4295974 -  How can a user test Data Driven Rules?

How can a user test Data Driven Rules?

Revised: August 24, 2022
4322859 -  ERROR: "Received a RequestContext from an Agent that is attached to a different Nexus"

The following error is reported below in the FMS log. "Received a RequestContext from an Agent that is attached to a different Nexus. Ignoring...

Revised: August 24, 2022
4316042 -  Hide Object lable on Graphs within drag-drop dashboards

When you create a drag and drop dashboard and you drag a metric on to the screen.  The metric always has a name above it usally the "metric label...

Revised: August 24, 2022
4345672 -  Do we support Tomcat as a Windows Service for the tomcat agent?

In the Installation Guide for creating a tomcat agent there is only documentation for Tomcat as a Java Service Wrapper Service, Do we support...

Revised: August 24, 2022
4312841 - Zoner time format

In the foglight User Interface(UI), how can the time format in the zoner be changed to be displayed in 24hrs or AM/PM?

Revised: August 24, 2022
4239024 - You logged in as user and do not have access to the application

User cannot access Administration dashboards for other roles even though the dashboards are assigned to that role.  The following error is thrown...

Revised: August 24, 2022
4285512 - Y-axis scale of CPU utilization charts on Monitor tab in vmExplorer dashboard for a VM is out of sync

Y-axis scale of CPU utilization charts on Monitor tab in vmExplorer dashboard for a VM is out of sync

Revised: August 24, 2022
4292811 - Xendesktop Netscaler not being monitored due to Appflow Invalid IP addres

After created the Netscaler agent, it's not being monitored and appflow collector returns:"Invalid IP address"

Revised: August 24, 2022
4280385 - XenDesktop agent fails to collect data from Storefront server due to Restricted ExecutionPolicy setting

For successful monitoring of Storefront server, Xen agent needs to execute Powershell commands to collect data. If Poweshell ExecutionPolicy set to...

Revised: August 24, 2022
4246019 - X-agent instrumentation error: 'Failed to determine Application Server type'

X-agent instrumentation failed due to the following error: FATAL   [PerformaSure Agent Main Thread] com.quest.pas.agent.app.AppServerAgent...

Revised: August 24, 2022
4333251 - X Agent: No Requests Being Processed

No requests seen in the request dashboard.Heap usage info is appearing but no requests - instrumenting simple methods and setting...

Revised: August 24, 2022
4322665 - X Agent fails to instrument WAS6 JDK 1.4 with java agent 5.9.7.3

When running a v5.9.7.3 preinstrumentor against a 1.4 jdk, it throws the following FATAL error.  2015-03-11 15:55:43.853 FATAL...

Revised: August 24, 2022
4311054 - Wrong value in Oracle tablespace alarm from rule "Tablespace Used Percentage" when there are more than 2000 data files

The "Tablespace Used Percentage" alarm it is showing 95% usage for a tablespace, yet it is only 35% used.  There are more than 2000 data files...

Revised: August 24, 2022
4293481 - Wrong property is being updated when configuring the SQL Server Error Log collection limit

When changing the value for "Number of rows to collect from logs:" under the section "Global Administration | Error Log Filtering" for a SQL...

Revised: August 24, 2022
4257946 - Wrong Oracle version displayed in the database dashboard after upgrading the database.

After upgrading the monitored Oracle database from 10.2.0.3 to 10.2.0.4 the database agent does not picked up the new Oracle version. It still...

Revised: August 24, 2022
4252888 - Wrong host name in rule "DBO – Long Lock Running"

The rule message of rule  "DBO – Long Lock Running" is showing the monitored database server as host instead of the hostname of the client machine...

Revised: August 24, 2022
4245671 - Wrong host name after IBM Power8 partitions moved across different VIO server

When moving IBM Power8 partitions across different VIO server, Foglight displays the wrong host name after the move. On each partition a...

Revised: August 24, 2022
4227934 - Wrong data displayed in Oracle sessions graph where total value is less than active value

The Sessions total value is less than the active value  The total (blue line) is the active value and the active (Oracle line) is from the...

Revised: August 24, 2022
4281225 - Wrong alarms for Storage agents: "The specified feature has not yet been implemented, Vendor message: invalid ip address"

Foglight Management Server is generating alarms related to multiple storage agents which are not scoped to any of the rules. But there is no...

Revised: August 24, 2022
4261629 - Wrong alarm from rule "DG Applied GAP"

Alarms are fired from rule "DG Applied GAP" which are not correct. The alarm shows that there is a gap of 2 logs. Dataguard is configure with...

Revised: August 24, 2022
4259372 - Wrong alarms for failed database connections

Getting alarms about failed database connections, but the alarms are wrong. The alarm message is: Fatal: SQL Server: DBSS-HOST-INSTANCE: DBSS_SQL...

Revised: August 24, 2022
4246184 - Wrong alarms from rule "Catalyst Memory Usage Check"

Wrong alarms from rule "Catalyst Memory Usage Check" have been raised again and again. Even after increasing the memory to 24 GB the rule is still...

Revised: August 24, 2022
4227278 - Wrong backup dates are shown or SQL Server Days Since Last Backup not working correctly after upgrade to 6.1.0.10 or 6.1.0.11 cartridges

Incorrect backup dates are displayed or SQL Server Days Since Last Backup alarm is not working correctly after upgrade to 6.1.0.10 or 6.1.0.11...

Revised: August 24, 2022
4312392 - Would like to use x agent to monitor , is java jre1.7 ( ibm) supported by x agent

 Is IBM java jre1.7  supported by x agent

Revised: August 24, 2022
4353814 - Would like Foglight to test target hosts to see if a specific port is open.

Would like Foglight to test target hosts to see if a specific port is open.

Revised: August 24, 2022
4352184 - Would like existing Service to roll up into another existing Service.

Working with Services.  Would like an existing Service to "roll-up" into another service.  For example, ServiceB rolls up into ServiceA That way...

Revised: August 24, 2022
4267368 - Would it be possible to receive alerts in the Foglight console from BMC?

Would it be possible to receive alerts in the Foglight console from BMC?

Revised: August 24, 2022
4245981 - Workload graph displays different amount of session in Performance Investigator and Performance Analysis

Workload graph displays different amount of session in Performance Investigator (PI) and Performance Analysis (PA).

Revised: August 24, 2022
4229862 - Workload and I/O is not collected by the PostgreSQL agent

PostgreSQL agent does not display workload and I/O data

Revised: August 24, 2022
4227205 - Workload bars are blank in the "Databases - SQL PI" dashboard but the popup displays a workload

The workload metric line that displays on the Databases SQL PI dashboard (accessible from the Homes menu) does not display correctly for some...

Revised: August 24, 2022
4226288 - Working with Alarm Templates (Frequently Asked Questions - FAQ)

How can users work with alarm templates in the Foglight 6.0 and higher?

Revised: August 24, 2022
4221569 - Workflow Management Task failed

Using the toolbar on the Workflow Management tab of the Automation dashboard, to perform the following operations: • Run a task based on a...

Revised: August 24, 2022
4347743 - Workaround for JEE-7597

Revised: August 24, 2022
4273324 - Workaround for Unnecessary scheduled Infobright restart due to resource negotiation

Appearing on the SQL PI dashboard for SQL Server cartridge 5.7.5.41: Failed to execute SQL: SELECT SUM(wait_configuration) AS sum_wait...

Revised: August 24, 2022
4314325 - Wndows 2012 Hyper-V cluster does not appear in Exchange dashboard views when using DCOM

Within Foglight | Hyper-V Environment, only 1 of 2 clusters are listed. The missing cluster consists of two Windows 2012 hosts. The cluster, that...

Revised: August 24, 2022
4311867 - WMI RPC_C_AUTHN_LEVEL_PKT_INTEGRITY errors in Event Viewer of Windows Server 2019

Messages like the following are spamming the Event Viewer in Windows 2019 servers The server-side authentication level policy does not allow the...

Revised: August 24, 2022
4308572 - WMI performance counter issues in Windows Server 2008

WMI issues such as the following are being experienced when collecting Operating System data from Windows servers: WMI is reporting incorrect...

Revised: August 24, 2022
4295479 - WMI issues on a Windows 2008 R2 / SQL Server version 2012 instance with a name that contains inverted commas

On Microsoft® Windows® 2008 R2, a SQL Server version 2012 instance with a name that contains inverted commas (''; (for example:'X641_ENT1') can...

Revised: August 24, 2022
4294210 - WMI over DCOM on servers with SMB 1.0 disabled

Any agent using WMI over DCOM for the initial connection setup fails to connect to some  Windows  servers, even after following KB 102431...

Revised: August 24, 2022
4230472 - WMI classes used by the database agents

What classes are used by the DB agent? What are the permissions required for those classes?

Revised: August 24, 2022
4316863 - Within the Databases dashboard, what does the Unknown status represent?

Within the Databases dashboard, what does the Unknown status represent?

Revised: August 24, 2022
4313757 - Within Agent Health State rule, what does the value '19.9' represent?

Within the rule Agent Health State rule, there is a value of '19.9' in the rule condition. What does this value represent?

Revised: August 24, 2022
4271757 - WinRM credential failures for HyperV agents

HyperV agents would not connect to the HyperV servers and hence no data were collected. Below errors were seen in the agent logs. 2018-09-21 10...

Revised: August 24, 2022
4252909 - WinRM connection failed with error: "KrbException: Server not found in Kerberos database"

WinRM via HTTPS connection is failing with error: "KrbException: Server not found in Kerberos database"

Revised: August 24, 2022
4312011 - Windows_System agent fails to start on Windows 2008 "ProcessExitMonitor - Process has exited, code -1073741819 hex c0000005

Windows_System agent fails to start on Windows 2008. The debug agent log indicates the following error: [JFogbankAgent-0] com.quest.glue.core...

Revised: August 24, 2022
4299953 - WinRM AllowUnencrypted setting fails to change setting

While changing WinRM/Config/Service/AllowUnencrypted setting, error message " There are no more endpoints available from the endpoint mapper...

Revised: August 24, 2022
4258745 - Windows_System agent is not starting: "Unknown object: Cache..."

Windows_System agent is not starting but all other agents are working. Reviewing the the Windows_System agent logs the following message was...

Revised: August 24, 2022
4228573 - WinRM and VMWare - How to import certificates when there is a connection error for no certificates

When monitoring remote systems in SSL mode, certificates for the remote server must be imported into the keystore on the Agent Manager.  

Revised: August 24, 2022
4328539 - Windows_System agent fails to start - RegistryObject: Unknown object: Thread

We deployed and tried to start a Windows_System agent, but it failed with error: RegistryObject: Unknown object: Thread FATAL [OSCartridge/5...

Revised: August 24, 2022
4324835 - WindowsAgent or UnixAgent Infrastructure Agent never shows up in Agents on All Hosts dashboard.

I created a new Windows_System agent and after completion and a period of time elapses, the agent never shows up on the Agents - Agents on All...

Revised: August 24, 2022
4320328 - WindowsAgent is not collecting data

After reinstalling the Fglam on a host and successfully deploying and creating an IC agent, the agent fails to collect data.

Revised: August 24, 2022
4261727 - WindowsAgent is not collecting most data. Queries executed by WindowsAgent for Windows 2012 host fail and WMI queries run from wbemtest don't return output.

The WindowsAgent is not collecting most of the data.  The debug WindowsAgent log shows that many queries are failing with messages like the...

Revised: August 24, 2022
4253737 - WindowsAgents not created after validating connectivity and selecting to save changes for some SQL Server instances.

WindowsAgents not created after validating connectivity and selecting to save changes for some SQL Server instances. The following setting...

Revised: August 24, 2022
4252536 - Windows Services data only be saved in the Foglight Topology if the status of the service changed

The Windows Services status metric is being updated only if the status of a service changed. If the collection is returning the same value like in...

Revised: August 24, 2022
4352097 - Windows Powershell (.ps1 scripts) - would like to call these from a Rule's Remote Command Action

We are using more and more, Windows Powershell (.ps scripts) in our business' computing environment. We would like to call these Powershell...

Revised: August 24, 2022
4320542 - Windows Monitor agent fails to connect on local FMS FglAM

When trying to create an IC agent to monitor FMS/FglAM server, but the local connection is failing. 2013-07-25 15:19:11.623 ECHO    HostAgents/5...

Revised: August 24, 2022
4305868 - Windows metrics collections are intermittent with WinRM

Windows metric collections are intermittent with WinRM even when the FglAM (Agent Manager) WinRM prerequisites are met according to the...

Revised: August 24, 2022
4333171 - Windows FglAM installs successful but generates an "unexpected error"

When running the fglam-5_5_5_4-windows-x86_64.exe on a Windows 7 OS from the CMD line the installation completed with the following error...

Revised: August 24, 2022
4299845 - Windows Event Viewer shows events with id 4776 and error code 0xC0000064 in the Security log

Event Viewer shows multiple events with id 4776  in the Security log. The computer attempted to validate the credentials for an account...

Revised: August 24, 2022
4265910 - Windows EventLog Rule does not generate a hostname and shows as "n/a" in Alarms Dashboard

After configuring IC agent to monitor the windows eventlog rule, the alarms do not generate a hostname and shows as "n/a" in alarms dashboard

Revised: August 24, 2022
4245236 - Windows EventLog Alert data cannot be found in agents Data Browser

Alarm received for MSSQL$CRSSQL Database log truncated but within the Alarms dashboard, the Alarms Instance | Eventlog displays data eventID 7035...

Revised: August 24, 2022
4257870 - Windows Event log monitoring cannot be performed on OS major version 5, which is older than Windows Vista/Windows Server 2008

After setting up the Windows Event Log agent to monitor Windows 2003, there are no data collected and the following is found in the logs: An...

Revised: August 24, 2022
4216433 - Windows Event logs errors regarding to connectivity issues that could be affecting Foglight and related host

On Windows, while checking under Event Viewer (Local) │ Windows Logs │ System The following message could be observed: Source: DNS Client...

Revised: August 24, 2022
4252612 - Windows agent fails with: com.quest.glue.api.services.QueryFailedException: invalid data was returned

Monitored Windows hosts are showing n/a and the following errors are found in the agent logs: WARN [Quartz[0]-3] com.quest.glue.core...

Revised: August 24, 2022
4232226 - Windows Agents are not collecting data.

Windows Agents are not collecting data. In the Agent Logs, the following message is seen: VERBOSE [Quartz[0]-12773] com.quest.glue.core...

Revised: August 24, 2022
4215812 - Windows Agent does not capture CRITICAL events from Windows Eventlog

In the ASPs for a WindowsAgent under EventLog Severity list, there is no way to add a row for CRITICAL severity level Windows Events, even though...

Revised: August 24, 2022
4285588 - Windows 7 FTR upload permissions

I need to know how to set permissions when uploading FTR scripts from the Transaction Recorder / Player Client. I just uploaded a screen capture...

Revised: August 24, 2022
4275023 - Windows 2012 hosts not collecting metrics for SRDF remote drives.

Can the SRDF (Symmetrix Remote Data Facility) be monitored with the Infrastructure cartridge?

Revised: August 24, 2022
4288900 - Will the old Java 5.8.2 version still work with 5.9.6 version uploaded to FMS and not upgraded?

From the release notes for J2EE / JavaEE cartridge, it is mentioned that version 5.9.6 accepts connection from version 5.9.x and 5.8.x, does it...

Revised: August 24, 2022
4315662 - Will the backend Database used by the Foglight Management be supported on SQL2012 in 5.67.7?

We would like to understand if the FMS 5.6.7 DB will be supported on Microsoft SQL Server 2012 at all please?

Revised: August 24, 2022
4302254 - Will the alarms generated by multi-severity rule auto clear, if the condition changes?

Will the alarms generated by multi-severity rule auto clear, if the condition changes?

Revised: August 24, 2022
4313305 - Will Quest be providing a SybaseIQ Cartridge?

SybaseIQ is being used, and a requirement is to monitor this with Foglight. Is this possible?

Revised: August 24, 2022
4249674 - Will Foglight .NET agent instrument .NET application that is not running in IIS?

Will Foglight .NET agent instrument .NET/DotNet application that is not running in Microsoft Internet Information Services (IIS)?

Revised: August 24, 2022
4315984 - Will data still be collected if FMS is down?

If the Foglight Management Server (FMS) is shutdown for maintenance purposes, can Foglight still capture and collect the monitored host events that...

Revised: August 24, 2022
4351980 - Why the webmonitor excecutions increased by counter 1 for all the URLs?

The total executions for the Webmonitor URL increased by counter 1 for all the URLs automatically after X minute on the Performance dashboard.

Revised: August 24, 2022
4309689 - Why the SQL Server cartridge uses DMV rather than Xevents (extended events)?

What are the pros and cons for using DMV over Xevents, Foglight for SQL Server product wise?

Revised: August 24, 2022
4273574 - Why the data files still appear in the Activity window after removing the Oracle tablespace outside Foglight?

When the user deletes or change a tablespace in an Oracle database, Foglight does not show the updated tablespace information right away under...

Revised: August 24, 2022
4295890 - Why is there no local user option in DB2 agent installer?

Why can't a local account be used to create a new DB2 agent?

Revised: August 24, 2022
4327536 - How to disable Datastore inventory and metrics collection in Foglight

How to disable Datastore inventory and metrics collection in Foglight

Revised: August 24, 2022
4252496 - How to disable Credential Management Event alarms

Is it possible to change the severity of these alarms, for example from Fatal to Critical?

Revised: August 24, 2022
4213782 - How to Disable collection of Snapshots in VMware Performance agent

How to disable collection of  Snapshots in VMware Performance agent

Revised: August 24, 2022
4300136 - How to disable all email alerts for virtualization cartilage

Some monitoring environments rely purely on Dashboards and Reports for keeping track of performance. Even if email alerts are not required...

Revised: August 24, 2022
4228653 - How to disable and enable OS monitoring for all SQL Server agents using a groovy script?

How can the Operating System (OS) monitoring be turned off and on for all SQL Server agents using a groovy script?

Revised: August 24, 2022
4328524 - How to direct email alerts based on O/S type?

The Remote Agent Managers State per Host (RAMSpH) rule is alerting my UNIX administrators when the Foglight Agent Manager (FglAM) clients on...

Revised: August 24, 2022
4322912 - How to disable a rule via the command line?

How can a rule be disabled via the command line when the Foglight UI is not accessible?

Revised: August 24, 2022
4219257 - How to disable a blackout

How to disable a blackout

Revised: August 24, 2022
4280243 - How to diagnose the issue of no email alerts are received when a Rule triggers an alarm and is visible in Alarms dashboard

How to diagnose the issue of no email alerts are received when a Rule triggers an alarm and is visible in Alarms dashboard

Revised: August 24, 2022
4209507 - How to Diagnose FMS Performance issues?

Foglight Management Server (FMS) - Performance issues.   What are the steps to investigate?

Revised: August 24, 2022
4324749 - How to determine the version of Tomcat in use by Foglight?

How to determine the version of Tomcat in use by Foglight?

Revised: August 24, 2022
4285910 - How to determine version of embedded mySQL database in Foglight/FVE

How to determine version of embedded mySQL database in Foglight/FVE

Revised: August 24, 2022
4311151 - How to determine the URL to download the FglAM installer from the FMS?

What is the URL to download the FglAM installer from the FMS?

Revised: August 24, 2022
4310410 - How to determine the version of Foglight within the Foglight Management Console?

How can the version of Foglight be obtained within Foglight Management Console?

Revised: August 24, 2022
4250351 - How to determine the version of foglight.sar

As a part of the 5.6.11.X upgrade,  the foglight.sar file must be replaced How can the correct version of the file be confirmed?

Revised: August 24, 2022
4244159 - How to determine the timeslices that has not been rollup?

How to determine the timeslices that has not been rollup?

Revised: August 24, 2022
4311505 - How to determine the -type agrument when deploying an agent using fglcmd command line interface?

How to determine the appropriate -type argument, when creating an agent via command line interface fglcmd? For example when trying to create a...

Revised: August 24, 2022
4335644 - How to determine active primary server in HA

When using the fglcmd on the FglAM client we need to specify the FMS using -srv switch, and -srv only takes one server, how do we know which one...

Revised: August 24, 2022
4317100 - How to detect the event of an Agent changing its data collection status from "COLLECTING_DATA" to...?

How can the following event be detected in the Agent logs ? VERBOSE [IncomingMessage-8] com.quest.glue.adapter.service.GlueAgentState - Remote...

Revised: August 24, 2022
4245598 - How to detect time synchronization issues on the monitored host?

Is there a rule which alarms when there is a large time difference on the monitored host compared with the Foglight server?  Is the IC agent...

Revised: August 24, 2022
4249548 - How to detect a VM that is unresponsive.

How can an unresponsive VM be detected, e.g. a windows server with blue screen.

Revised: August 24, 2022
4250079 - How to deploy the LogMonitor agent using sudo

Can sudo be used for Log Monitoring so that permissions do not have to be granted to the foglight OS user on the log files themselves?

Revised: August 24, 2022
4316057 - How to deploy IC agent in Solaris zones?

The 5.6.7 release notes state to only deploy the agent in the global zone and not in each zone. What agent property needs to be properly set as...

Revised: August 24, 2022
4283768 - How to deploy an agent using command line interface "fglcmd"

How to deploy an agent using command line interface "fglcmd"

Revised: August 24, 2022
4303795 - How to deny list an ESX Host/Virtual Machine

It is a requirement to stop data collection for particular VMware objects, for example, ESX hosts and/or VMs. Is it possible to deny list these...

Revised: August 24, 2022
4270858 - How to deploy a custom script agent in Federated FMS environment

How to deploy a custom script agent in Federated FMS environment

Revised: August 24, 2022
4303436 - How to delete unwanted/deleted Security Server from VMware View dashboard

How to delete unwanted/deleted Security Server from VMware View dashboard

Revised: August 24, 2022
4301310 - How to delete VMWare stale objects?

How to delete VMWare stale objects? When reviewing "VMWare Environment | Administration | Instance" and checking the "Limits" the instance count...

Revised: August 24, 2022
4352789 - How to delete stale webmonitor URLs on the performance dashboard?

How to delete stale webmonitor URLs on the performance dashboard?

Revised: August 24, 2022
4290328 - How to delete old PI statistics and debug log files from the Foglight Agent Manager (FglAM)

A Foglight Agent Manager (FglAM) bundle cannot be generated because the process times out. The Statistics logs collected by the database agents...

Revised: August 24, 2022
4269831 - How to delete rogue reports

There are reports that are still being mailed to users but when they open the report it says view not found. Those reports were supposedly...

Revised: August 24, 2022
4288943 - How to delete Logical Disks from Hosts dashboard?

How to remove the excluded drive list from the Logical Disks tab under Hosts dashboard?

Revised: August 24, 2022
4288125 - How to delete objects from Foglight using the Script Console

References to unused, unwanted or stale objects can sometimes remain as a Foglight Topology Object . These objects can be deleted via the Script...

Revised: August 24, 2022
4330802 - How to Delete JMX Agent?

How to delete JMX Agent from Foglight Console?

Revised: August 24, 2022
4311956 - How to delete historical UDC topology data

How can User Defined Collection Topology data be deleted?

Revised: August 24, 2022
4275104 - How to delete forward reference component under "My Definitions"?

When creating two reports where the second report is a forward reference of the first report, this reference is not getting deleted when the first...

Revised: August 24, 2022
4275250 - How to delete a rule from the command line?

How to delete a rule from the command line?

Revised: August 24, 2022
4275068 - How to delete a host agent?

Host agent keeps reapearing and we need to remove it.

Revised: August 24, 2022
4318480 - How to delete a dashboard in Foglight

How to delete a Foglight dashboard?

Revised: August 24, 2022
4292577 - How to delete a Custom Report Template

How to delete a Custom Report Template when clicking on "Run a Report"  from "Report template list".

Revised: August 24, 2022
4286024 - How to decipher an alarm generated by VMW ESX Server Total Latency rule

How to decipher an alarm generated by VMW ESX Server Total Latency rule

Revised: August 24, 2022
4258076 - How to debug Foglight Agent Manager installer

The Foglight Agent Manager installer is failing. Is there an option to debug the installer?

Revised: August 24, 2022
4262465 - How to customize MQ Queue Depth threshold?

How to customize or change the MQ Queue rules and threshold based on a specific MQ object?

Revised: August 24, 2022
4212992 - How to customize Record Severity email alert from Service Builder to carry the error messages found in the logfile?

Is there a way to include the error messages found in the Logfile in the email alert triggered from the Service Builder?

Revised: August 24, 2022
4354433 - How to create process thread dumps for DotNet?

How to create process thread dumps for DotNet?

Revised: August 24, 2022
4328475 - How to create FMS thread dump from Foglight's jmx-console

Without access to the the cmd prompt on the Foglight server.  Is there a way to create FMS thread dump from jmx-console?

Revised: August 24, 2022
4247059 - How to create Foglight rule/alarm based on Custom Script Agents?

After creating a Custom Script Agent, how to create a rule/alert based on the collected data.

Revised: August 24, 2022
4299782 - How to create custom rules from the Infrastructure Dashboard

The Infrastructure dashboard has a Wizard that allows to easily Add Custom Rules . This is briefly documented on the Foglight for Infrastructure...

Revised: August 24, 2022
4296514 - Error collecting from Cisco Switch: "CMD 'show wwn switch' returned no data"

When collecting from Cisco Switch, the following error message is generated: CMD 'show wwn switch' returned no data

Revised: August 24, 2022
4334889 - Error clicking SQL PI dashboard for the first time daily: Failed to retrieve data from SQL PI repository (Infobright)

The following error was reported when user clicks the SQL PI dashboard for the first time. Failed to retrieve data from SQL PI repository . For...

Revised: August 24, 2022
4257405 - Error check when integrate.sh is not executable

In some circumstances, running integrate.sh fails with permission denied errors and causes the instrumented application servers from starting up...

Revised: August 24, 2022
4239853 - error attempting to publish FTR script: Section=ResponseStatusLine

Trying to publish Foglight Transaction Recoder (FTR) script to the FMS, getting an error dialog box that says: Could not get directory. Reason...

Revised: August 24, 2022
4320720 - Error Applying MIB File

When loading a unisys.mib file, the FMS produces an error. error: INTERNAL ERROR: value identifier ' COMS ' doesn't start with a lowercase...

Revised: August 24, 2022
4210733 - error at DB2 agent log:Unexpected value (0.0) in fixed storage TBSP total size

The following error message appears in the DB2 agent log: YYYY-MM-DD HH:MM:SS.SSS  ECHO ERROR [MYHOSTNAME-MYINSTANCE-highPriorityPool-8-[DB2...

Revised: August 24, 2022
4258300 - Error after SCOM integration: "Exception occurred in SimpleListenerExample.ProcessRequest while parsing XML"

After setting up SCOM integration the following error appears in the Foglight event log: Exception occurred in SimpleListenerExample...

Revised: August 24, 2022
4240136 - Error after instrumenting various application servers : Stack map does not match the one at exception handler

Following error occurs after instrumenting Tomcat and starting it: [sId:7012604412] [ERROR] (com.opensymphony.xwork2.util.logging.commons...

Revised: August 24, 2022
4287958 - Error after Azure SQL Cartridge upgrade from 5.5.x to 5.9.7.x

New Azure SQL DB cartridge 5.9.7.x installation fails due to licensing. Old SQL Azure cartridge is version 5.5.8. Attempts to monitor an Azure...

Revised: August 24, 2022
4251558 - Error adding SNMP agent: "Auto Executed Discovered Task In Commit Credential Card"

Following error is thrown when creating the first SNMP agent: Commit action failed: com.quest.wcf.publicapi.code.FunctionInvocationException...

Revised: August 24, 2022
4311239 - Error access Manage SQL PI Repositories page "View not found: system:dbwc_spi20repository_installer.PIRepositoryManagementGrid"

In the Global View databases dashboard, when clicking on Settings | Manage SQL PI Repository the following error message appears system:dbwc...

Revised: August 24, 2022
4316274 - Error 404 when VMWare Agent & Foglight installed on same machine

Data is being collected, but is not being fed into Foglight, therefore no data is showing within the VMWare dashboards. When reviewing the VMWare...

Revised: August 24, 2022
4245817 - Error "view not found : system :sma_dbwc_administration.4" when trying to open the MySQL administration dashboard

When trying to open the MySQL administration dashboard from the Global Overview dashboard the following error appears: --- view not found...

Revised: August 24, 2022
4255431 - Error "The attempt to execute query "Query 'Outstanding Alarms Count - New Query' from the System module Administration/Home"

 Error "The attempt to execute query "Query 'Outstanding Alarms Count - New Query' from the System module Administration/Home" ... Caused by...

Revised: August 24, 2022
4252233 - Error "Read lock on completed transaction" in the database agent log file

The following error appears in the database agent log file: --- 2018-11-16 08:49:18.148 ERROR   [Availability Handler_19 [Thu Nov 15 15:35:17...

Revised: August 24, 2022
4254096 - Error "Option Memory is not valid for this command. (OpC30-902)" reported when attempting to s

Alerts are not being sent to HP Openview when there are spaces in the rule name. The second string in the rule name is reported in an opcmsg error...

Revised: August 24, 2022
4368543 - Error "No X11 DISPLAY variable was set" while installing Foglight Management server

We tried installing 32bit version Foglight Management Server 5.4.4.1 on 32 bit Linux node (Redhat 5.1 ), getting the below error message...

Revised: August 24, 2022
4324667 - Error "No agent packages selected" received when deploying packages using fglcmd -packageid

I am getting errors when I deploy a package Is there something wrong with my command? # fglcmd.sh -usr foglight -pwd foglight -cmd agent...

Revised: August 24, 2022
4315667 - ERROR "libjvm.so: file too short" after upgrade of FglAM (5.8.5.7)

After upgrading from FglAM v5.8.5.3 to v5.8.5.7, the FglAM is not able to start. Within the FglAM debug 2 logs, the following can be seen...

Revised: August 24, 2022
4255572 - ERROR "JdbcParameterCallbacks: java.lang.NullPointerException"

When starting a JBoss 4.2.* instance instrumented with the J2EE agent gives the following error in the J2EE agent logs: YYYY-MM-DD HH:MM:SS.MMM...

Revised: August 24, 2022
4253765 - Error "Host did not re-connect within the specified timeout period (40 seconds) and is now consid

Within the Foglight Management Server (FMS) logs there are continuous entries such as: YYYY-MM-DD HH:MM:SS.SSS INFO [HostStatus-0] com.quest...

Revised: August 24, 2022
4261436 - ERROR "Federation communication port not configured, Forge Server cannot startup" reported when attempting to start a V5.9.* FMS.

The V5.9.* FMS (Foglight Management Server) does not start up and the following message is reported in the ManagementServer log: 2018-10-15 16...

Revised: August 24, 2022
4290078 - Error "Failed to create an Instance agent" is displayed when creating a new database agent

When using the database agent installer to add a new database agent, the following error messages are displayed in the "Add and Configure...

Revised: August 24, 2022
4260109 - Error "Database host not configured" or "The Foglight repository was not found" when installing or starting a FMS

Foglight is not starting up. In the log file the following error can be found: ERROR   [main] com.quest.nitro.startup.StartupConfigLoader...

Revised: August 24, 2022
4245121 - Error "Configuration not saved" when setting LDAP credentials

When changing the "Distinguished name..." field of the LDAP configuration dashboard (Administration | User & Security Management | Configure...

Revised: August 24, 2022
4309609 - Error "cellcli: command not found" when installing Oracle Exadata cell discovery

When installing a new Exadata agent for Oracle, the following error message was encountered. Error: Failed to execute [echo QUEST_OUTPUT_START...

Revised: August 24, 2022
4318411 - Error "Cannot invoke method getName() on null object" when trying to enable Infrastructure Cartridge

Error "Cannot invoke method getName() on null object" when trying to enable Infrastructure Cartridge FMS Logs show the following: ERROR...

Revised: August 24, 2022
4259867 - Error "Cannot run program "/usr/bin/env": error=12, Not enough space" when running PAWebview

The PAView cannot discover any instances and the embedded fglam cannot be started.  In the logs it shows: YYYY-MM-DD HH:MM:SS.SSS ERROR [main...

Revised: August 24, 2022
4227056 - ERROR "Cannot invoke method getRMI() on null object" on SQL Server sessions dashboard

After the upgrade to SQL Server cartridge 5.7.5.50, sometimes the SQL Server session dashboard doesn't show any data. When opening the More...

Revised: August 24, 2022
4289512 - Error "Agent configuration failed" occurs when creating a new Oracle agent

When attempting to install a new Oracle agent for the 5.6.10.1 DBO cartridge, a popup with the following message appears: Failed to monitor...

Revised: August 24, 2022
4253634 - ERROR " java.lang.IllegalStateException: The 'adjustHostName' script is implemented by com.quest.

After upgrading from a previous version of Foglight 5 to version 5.5.2, lots of entries in the Management Server Log as follows: YYYY-MM-DD HH...

Revised: August 24, 2022
4286204 - ERROR [Utility-1-thread-1] com.quest.nitro.service.util.TopologyConsumerActivator in the FMS logs

The following is sometime seen in the FMS logs: 2013-01-22 10:09:22.147 ERROR   [Utility-1-thread-1] com.quest.nitro.service.util...

Revised: August 24, 2022
4257935 - EROR: "For the value "Hourly Metric", no view is set" - Foglight retention policy settings are lost

When looking at the retention policy on the "Data Management" dashboard, all settings are lost. The following error is being displayed: "For the...

Revised: August 24, 2022
4284066 - ER: Tomcat Host Summary and Performance Report -- Allow Mulitiple selection of hosts by host name

For the Tomcat Host Summary and Performance Report, it seems that multiple hosts cannot be selected. Can an ER be created to permit (and/or...

Revised: August 24, 2022
4261593 - ER: When all tables in a database are unprocessed list the database as unprocessed also

Regarding the Uprocessed objects dashboard for SSAS instances using SSAS Tabular mode, when all the tables in a database are unprocessed list the...

Revised: August 24, 2022
4290999 - Equalogic appears to be collecting without errors, but does not show any data on the Network tab.

Equalogic appears to be collecting without errors, but does not show any data on the Network tab.  Configured with iSCSI.

Revised: August 24, 2022
4325149 - Entry in history on AIX

Revised: August 24, 2022
4290239 - Enterprise SQL Server Performance Summary report missing SQL Server memory metrics an instance

The Enterprise SQL Server Performance Summary report does not display SQL Server memory metrics for one instance. The other instances display the...

Revised: August 24, 2022
4320475 - Enterprise OID 1.4 in SNMP traps with Alarm Integration rule does not appear to be configurable.

Multiple rules with each rule having unique OID in SendSNMPTrapAction. Each Alarm Integration rule has set individual OIDs within the...

Revised: August 24, 2022
4252451 - Enhancement: UI to allow changes on FMS server.config and FglAM baseline.jvmargs.config

Currently, every time some parameters are required to be added or modified for the Foglight Management Server (FMS) server.config or Foglight Agent...

Revised: August 24, 2022
4265465 - Enhancement: Display the total disk space in the chart under the Logical Disks tab on the Storage Details page

Add a column to display the total disk space in the chart under the Logical Disks tab on the Storage Details page.

Revised: August 24, 2022
4265441 - Enhancement: Remove the "Is Cleared" True and False check boxes from the alarm filter in the "Outstanding" alarms popup window under the DB Global View dashboard.

Remove the "Is Cleared" True and False check boxes from the alarm filter in the "Outstanding" alarms popup window under the DB Global View...

Revised: August 24, 2022
4315452 - Enhancement to increase default severity of 'Disconnected Agent Manager Clients' rule

Currently the 'Disconnected Agent Manager Clients' rule is only set as a Warning. Can this be changed by default to Fatal? A warning can easily be...

Revised: August 24, 2022
4265431 - Enhancement: Add an indicator to the popup workload graph to designate that the shaded area represents the baseline values.

In the popup workload graph under the DB Global View dashboard add something that indicates that the shaded area represents the baseline.  One...

Revised: August 24, 2022
4262552 - Enhancement to have a prerequisite check for JavaEE and .NET cartridges

Prerequisites for .NET agents are all documented in guides and release notes.  It will be good if such prerequisite checks are automatically...

Revised: August 24, 2022
4257905 - Enhancement: Add ability to reset Severity Level values back to default under the "Enhance Alarms| Customize Rule Name" window under the DB Admin Alarms dashboard

Under the "Enhance Alarms| Customize Rule Name" window under the DB Admin Alarms dashboard add a way to reset the Severity Level values back to...

Revised: August 24, 2022
4254245 - Enhancement: Add the ability to search a secondary ASP for a particular cloned list.

When there are many cloned lists it is tedious to scroll through the names of all the cloned lists to find the entry of interest.  Add the ability...

Revised: August 24, 2022
4251527 - Enhancement to search items under Configuration | Data

On a large environment, if there are many child nodes under the parent node under Configuration | Data, one can click the downward arrow several...

Revised: August 24, 2022
4262566 - Enhancement to allow data level security grouping

Enhancement to allow configuration of data visibility grouping.  Specific users need to view specific set of data.

Revised: August 24, 2022
4244846 - Enhancement to add search feature to left navigation panel

Over time, the left navigation panel is too cluttered as a result of different dashboards created. It will be good to have a search box at the top...

Revised: August 24, 2022
4243838 - Enhancement to add search function for EU Overview/Explorer

In large environments, it is difficult to search items under the End User (EU) Overview and Explorer dashboards.

Revised: August 24, 2022
4353857 - Enhancement Suggestion: Alarms count listed next to Agents in Agent Status dashboard.

Enhancement Suggestion: Alarms count listed next to Agents in Agent Status dashboard.

Revised: August 24, 2022
4253976 - Enhancement Request: When there are drag and drop views with a division between 2 sections allow the division to be moved

When there are drag and drop views/portlets that contain a division between two sections make the division between the components resizable by...

Revised: August 24, 2022
4253690 - Enhancement Request: Provide an agent similar to the MultiHostProcessAgent that can monitor services on VM hosts.

The services on VM hosts must be monitored.  It will be inconvenient to deploy more than a hundred WindowsAgents and deselect the collections...

Revised: August 24, 2022
4265449 - Enhancement Request: Launch URL in browser when transaction link is clicked under the "Webmonitor | Performance" dashboard.

Enhancement Request:  Launch URL in browser when transaction link is clicked under the  "Webmonitor | Performance" dashboard. When the...

Revised: August 24, 2022
4328358 - Enhancement Request: Display credential failure alarms on Host-based dashboards

Infrastructure dashboard does not display credential failure alarms.  We are unable to detect (without drilling into each Host) if the Host is...

Revised: August 24, 2022
4258073 - Enhancement Request: Add a dashboard to display services monitored by WindowAgents and status of services.

Add a dashboard to display services monitored by WindowAgents and the status of services, under the Infrastructure dashboard.

Revised: August 24, 2022
4257885 - Enhancement Request: Provide a "group by" feature on the Alarms dashboard.

Enhancement Request:  Provide a "group by" feature for the Alarms dashboard that can be used with any of the columns.  Allow the user to drag and...

Revised: August 24, 2022
4257703 - Enhancement Request: Add the ability to modify the e-mail body for Oracle and SQL Server alarms

Enhancement Request:  Add the ability to modify the e-mail body for Oracle and SQL Server alarms

Revised: August 24, 2022
4254010 - Enhancement Request: Change the units in the "File System" chart to gigabytes.

Change the units used in "File System" chart under the logical Disk tab of the Storage Details page to match the units reported in the Y axis...

Revised: August 24, 2022
4265434 - Enhancement Request: Add the ability to "snooze" existing alarms.

Spotlight allows existing alarms to be "snoozed". When a Spotlight user snoozes an alarm the alarm is not displayed until the snooze period ends...

Revised: August 24, 2022
4257806 - Enhancement Request: Add a new "Sort Value" property that can be used to define the data the column should sort by or some other solution.

Unfortunately, the sorting behavior for columns where a metric has been provided as the value is erratic. It would help if there was a new "Sort...

Revised: August 24, 2022
4254047 - Enhancement Request: Add audit log entries when blackouts are removed.

Enhancement Request:  Add audit log entries when blackouts are removed.

Revised: August 24, 2022
4261187 - Enhancement request for Oracle Alert Log Monitoring

Currently the alert.log is read line by line and each line is considered as a log record. But one alert.log record can have several lines, for...

Revised: August 24, 2022
4316253 - ENH REQUEST: Improve the email configuration screen to enable a user to modify individual rules

Within the databases (DB) cartridge (DBO/DBSS), there is an email configuration screen whereby a user can configure the email settings for each DB...

Revised: August 24, 2022
4345921 - End User Overview dashboard showing 0 Initial Response Time, Network Time and Traffic for FTR-a

The FTR End User Dashboards are showing values of 0 for all Initial Response Time on all agents, as well with Network data for a FTR-A(citrascript...

Revised: August 24, 2022
4324822 - End User: Changing the storage format of an existing custom field may cause errors in the Archiver when capturing new data as well as querying for existing data.

ISSUE: Recived the alert End User: Archiver Data Storage FailureRule End User: Archiver Data Storage Failure fired with severity level Warning...

Revised: August 24, 2022
4314050 - End time of shedule is not what is expected

To create a schedule of 'off hours' I want a daily schedule with two items, 00:00 - 08:00 and 17:00 - 23:59. After I create the first item I...

Revised: August 24, 2022
4335933 - Encrypting Login Password

Revised: August 24, 2022
4352069 - Encountered Vulnerability issues in Foglight Embedded PostgreSQL database

Security scan detects the following CVE's in Foglight 5.9.8 version embedded PostgreSQL database. CVE-2020-25696 CVE-2019-9193 CVE-2019...

Revised: August 24, 2022
4313582 - Encountering LogMonitor agent errors when when trying to monitor .gz archives

When attempting to monitor a directory containing *.gz files using the Infrastructure cartridge based "LogMonitorAgent" agent, the following can...

Revised: August 24, 2022
4286322 - Encrypt communication between the Foglight Management Server and the LDAP server

Encrypt communication between the Foglight Management Server and the LDAP server

Revised: August 24, 2022
4301081 - Encountered error running "Index Fragmentation" report

The "Index Fragmentation" report is a report available in SQL Server cartridge. In some cases, the following errors can be seen when running the...

Revised: August 24, 2022
4228114 - Enabling the MSSQL Based PI repository feature

How can a the MSSQL (SQL Server) based PI repository feature be enabled in Foglight?

Revised: August 24, 2022
4228748 - Enabling SQL PI is only supported when the SQL PI agent manager is installed on one of the following operating systems

User can not enable PI when DB Fglam is installed in platform other than Windows, CentOS/Redhat and SuSE Linux In the Simple Mode Wizard, select...

Revised: August 24, 2022
4308002 - Enabling or disabling the baseline calculation for Oracle and SQL Server agents

The Enable/Disable Baseline command under the Databases Technical Support dashboard allows enabling or disabling the baseline calculation for...

Revised: August 24, 2022
4229781 - Enabling or disabling database agent email notifications

How to enable or disable email notifications for all alarms, a category of alarms, or a selected rule.

Revised: August 24, 2022
4309489 - Enable WinRM at Hyper-V Servers and SCVMM Servers (script)

WinRM can be enabled on Hyper-V Servers and SCVMM Servers by script in either of two ways. Through WinRM GPO automation script on domain...

Revised: August 24, 2022
4295682 - Enable WinRM remotely from another Windows Server using PSexec

The following steps can be used to enable the WinRM service to execute processes remotely using Powershell. This command uses PSexec (a part of...

Revised: August 24, 2022
4257949 - Enable SQL PI failed: IBEngineProcess: IBEngine crashed, restarting (Infobright)

Enabling SQL Performance Investigation (PI) failed.  The psotgresql logs repeatedly shows the following: IB-PGA-011bd Unable to connect (timeout...

Revised: August 24, 2022
4310600 - Enable os monitoring for Oracle host with different dns entry

Several database servers are being monitored by the Foglight for Oracle cartridge. The database connection is established on a dns entry hostname...

Revised: August 24, 2022
4226821 - EMS server is not being monitored by TIBCO agent

TIBCO agent is not monitoring the EMS server

Revised: August 24, 2022
4244733 - Empty nodes auto created in data topology

On the custom dashboard, searching for a specific name (e.g. Services) under the Data tab results to some nodes that actually do not contain...

Revised: August 24, 2022
4275191 - Empty CPU, Memory and Network Latency charts for application in XenDekstop Application Quick View

Empty CPU, Memory and Network Latency charts for application in XenDekstop  Application Quick View

Revised: August 24, 2022
4259692 - How to create and Schedule a report with 1 month granularity?

Is it possible to create and schedule a report with a 1 month granularity? In the report wizard the maximum granularity available is 1 week.

Revised: August 24, 2022
4301724 - How to create an executive Dashboard that show the number users logged in from different city?

How to create an executive dashboard which show the number of users who are logged in from different places?

Revised: August 24, 2022
4275201 - How to create an Auditing Report for more than 3 months

Foglight generates security and change logs that contain information about the users who are authenticated upon logging in to Foglight, and user...

Revised: August 24, 2022
4303983 - How to create a VMWare agent in Foglight using any of the two methods (Foglight Agent Manager)?

How to create a VMware agent under "VMware Environment" or "Agent Status".

Revised: August 24, 2022
4226138 - How to create a SQL Server PI repository manually

How can a SQL Server Performance Investigator repository be created manually in situations where the installer fails?

Revised: August 24, 2022
4324647 - How to create a Service Builder rule to include a group of components?

We have a group of servers with similar names but the case of their names varies from UPPER case to Lower case. ie.   Varied case in server...

Revised: August 24, 2022
4262494 - How to create a simple rule in VMware monitoring on Foglight for Virtualization, Enterprise Edition/Foglight Evolve

How to create a simple rule in VMware monitoring on Foglight for Virtualization, Enterprise Edition/Foglight Evolve

Revised: August 24, 2022
4252113 - How to create a second Foglight Agent Manager service?

In an active / active cluster a second Foglight Agent Manager (FglAM) service is needed on each cluster node. How to create a second service with...

Revised: August 24, 2022
4223949 - How to create a rule to automatically execute a groovy script based on a schedule?

How to create a rule to automatically execute a groovy script based on a schedule?

Revised: August 24, 2022
4276963 - How to Create a Registry Variable to Use for Email Notifications in Place of Email Addresses for the Database Cartridges

How to Create a Registry Variable to Use for Email Notifications in Place of Email Addresses for the Database Cartridges?

Revised: August 24, 2022
4229005 - How to create a report from command line

How to create a report from command line

Revised: August 24, 2022
4216432 - How to create a Python deployable cartridge that includes agent, rules, registryVariables, dashboards

How to create a Python deployable cartridge that includes agent, rules, registryVariables, dashboards

Revised: August 24, 2022
4260592 - How to create a multi severity rule without alarm auto clearing?

Is it possible to create a multi severity rule without auto clearing? The alarms of the rule should be always cleared manual.

Revised: August 24, 2022
4258290 - How to create a hyperlink text field in a dashboard?

How to create a hyperlink text field in a dashboard?

Revised: August 24, 2022
4309931 - How to create a Foglight Agent Manager (FglAM) support bundle

How to create a support bundle for a Foglight Agent Manager (FglAM)?

Revised: August 24, 2022
4232319 - How to create a custom view with SQL PI data?

PI extension is enabled and a customized view of PI data is needed. How to create such a view?

Revised: August 24, 2022
4216587 - How to copy an existing customer report that is part of "my definitions" and edit it?

How to copy an existing customer report that is part of "my definitions" and edit it?

Revised: August 24, 2022
4228706 - How to control user access to dashboards

Need to configure the browser interface to control end user access to dashboards

Revised: August 24, 2022
4354776 - How to control session timeouts or individual dashboard refresh / timeouts?

How to control session timeouts or individual dashboard refresh / timeouts?

Revised: August 24, 2022
4295214 - How to contact the Sales team?

How to contact the Sales team if unable to contact a local Sales Representative?

Revised: August 24, 2022
4327838 - How to configure Winrm HTTPS using a certificate?

The WinRM HTTPS connection is unsuccessful. The following error can be found in the logs: Caused by: java.io.IOException: WinRM request to...

Revised: August 24, 2022
4326962 - How to configure weblogic domainid for multile weblogic domains on the same host.

How to configure weblogic domainid for multile weblogic domains on the same host.

Revised: August 24, 2022
4294767 - How to configure wildcard SSL for FglAM

What configuration is required for Foglight Agent Manager when using a wildcard self signed certificate?

Revised: August 24, 2022
4271285 - How to configure WinRM for agents to collect data successfully from monitored Windows based server including Hyper-V, AD, EXC, VMwareView, Xen servers?

How to configure WinRM for agents to collect data successfully from monitored Windows based server including Hyper-V, AD, EXC, VMwareView, Xen...

Revised: August 24, 2022
4250075 - How to configure WinRM HTTP access for monitored servers

How to configure WinRM HTTP access for monitored servers

Revised: August 24, 2022
4313003 - How to configure URL Transformation Rules(URLTranformationRules) for JavaEE agent.

How to configure URL Transformation  for JavaEE agent

Revised: August 24, 2022
4269927 - How to configure TLS security settings in Chrome?

How to configure TLS security settings in Chrome? 

Revised: August 24, 2022
4257851 - How to configure the VMware view agent?

How to configure the new VMware View agent introduced in Foglight for Virtualization Enterprise Edition version?

Revised: August 24, 2022
4311640 - How to configure the slow query log for the MySQL agent

For MySQL servers version 5.6.5 or greater, it is recommended that you monitor statement digests through the performance_schema, as it collects...

Revised: August 24, 2022
4349866 - How to configure the Management Server Console to work with SSL keys.

How to configure the Management Server Console to work with SSL keys.

Revised: August 24, 2022
4353147 - How to configure the Foglight Management Server and Agent Manager to use https/SSL certificates/encryption?

How to set Foglight Agent Manager (FglAM) to use https to communicate with Foglight Management Server (FMS)? How to set FglAM to use SSL...

Revised: August 24, 2022
4248557 - How to configure the hostname the Agent Manager is using to register to the Foglight Server?

How to configure the hostname the Foglight Agent Manager (FglAM) is using to register to the Foglight Management Server (FMS)? For example: the...

Revised: August 24, 2022
4225988 - How to configure the Foglight Agent Manager (FglAM) or Foglight Management Server (FMS) to run as a Daemon on Unix based OS?

How to configure the FglAM (Foglight Agent Manager) to run as a Daemon on Unix based OS so the FglAM will start when we restart the OS?

Revised: August 24, 2022
4216601 - How to Configure the FglAm Concentrator

How does one configure a Foglight Agent Manager (FglAM) concentrator so only one system requires a communication port opened in a firewall?

Revised: August 24, 2022
4311853 - How to configure Sybase Tablespace collection on a newly deployed or existing agent.

Tablespace data is neither collected (no table or graph data), nor are any related alarms are fired from Foglight. 

Revised: August 24, 2022
4305395 - How to configure Static IP on Foglight for Virtualization Enterprise vApps

How to configure this Static IP on Foglight for Virtualization Enterprise vApp. Constant FMS and Postgresql disconnections or FMS server cannot...

Revised: August 24, 2022
4350056 - How to configure SSL communication between FTR and FMS

FTR(Foglight Transaction Recorder) uses IE(Internet Explorer) to connect to the FMS(Foglight Management Server). If IE cannot connect to the FMS...

Revised: August 24, 2022
4324743 - How to configure SSL in Foglight

Foglight Management Server supports secure connections via https. Although the server ships preinstalled with an SSL certificate, the certificate...

Revised: August 24, 2022
4216540 - How to configure ServiceNow Integration

Steps to configure New ServiceNow Integration feature starting on Foglight 5.9.4.

Revised: August 24, 2022
4322963 - How to configure Remote Monitor to report on the availability of the Foglight Management Server?

How to configure the "Remote Monitor" to report on the availability of the Foglight Management Server (FMS). Is it possible to receive email...

Revised: August 24, 2022
4295532 - How to configure Oracle Service_Name for the Foglight database repository

The Oracle database server where the Foglight database repository will be installed only has Service_Name available for the connection. There is...

Revised: August 24, 2022
4308562 - How to configure IC agent to monitor Windows Cluster

How to configure IC agent to monitor Windows Cluster

Revised: August 24, 2022
4290902 - How to configure Isilon array in Foglight for Storage Management?

How to configure Isilon array in Foglight for Storage Management?

Revised: August 24, 2022
4275673 - How to configure host monitoring for the servers when Foglight Agent Manager is on a different domain?

How to configure host monitoring for the servers when Foglight Agent Manager (FglAM) is on a different domain?

Revised: August 24, 2022
4328315 - How to configure FMS to use SQLServer secure-connection-only, service account/windows authentication backend?

We have a SQLServer backend database to be used by the Foglight Management Server. Since the Install Wizard does not provide the ability to...

Revised: August 24, 2022
4262359 - How to configure Foglight with windows Single Sign-on (SSO)

How to configure Foglight with windows Single Sign-on (SSO)?

Revised: August 24, 2022
4309338 - How to configure FglAM HA for Sybase agents

Does the Foglight Agent Manager (FglAM) support HA (High Availability) for Sybase agents?

Revised: August 24, 2022
4283711 - How to Configure Federation Environment

Basic things to be aware of when setting up a Federation Environment.

Revised: August 24, 2022
4265225 - How to configure email notifications to different email accounts

Is there a way to change the Foglight Email configuration to send emails to different email accounts depending on the host generating  the alert?

Revised: August 24, 2022
4239821 - How to configure APM Real User Experience to pull user emails from our web site and populate those emails into a custom field so that we may sessions search by email.

How to configure APM Real User Experience to scrape user emails from our web site and populate those emails into a custom field so that we may...

Revised: August 24, 2022
4309362 - How to configure an HDS storage agent.

How to configure an HDS storage agent.

Revised: August 24, 2022
4311074 - How to configure alarm and action behavior of a rule?

Foglight allows you to configure rule behavior to ensure it does not fire repeatedly. Defining the behavior of rule alarms and actions can help to...

Revised: August 24, 2022
4309439 - How to configure alarms for multiple database agents

How to configure the alarms and notifications for multiple database agents.

Revised: August 24, 2022
4221693 - How to configure an Agent Manager Instance as a Concentrator

How to configure an Agent Manager Instance as a Concentrator?

Revised: August 24, 2022
4323888 - How to configure a rule so that it can alert for more than one hostname.

How to configure a rule so that it can alert for more than one hostname.

Revised: August 24, 2022
4232477 - How to configure a SSL connection for the MySQL agent?

The below instructions cover common steps used to configure an SSL connection from the MySQL Agent client. 

Revised: August 24, 2022
4295137 - How to configure a Regular Expression to match a FQDN domain name in a Foglight Credential

How to configure a Regular Expression (Regex) to match a Fully Qualified Domain Name (FQDN) in a Foglight Credential for when there is no...

Revised: August 24, 2022
4316267 - How to configure a dashboard as an iFrame without authentication

We need to know how to configure a Foglight single-host dashboard as an iFrame in another app without authentication.

Revised: August 24, 2022
4288246 - How to configure a cross-domain krb5.config file?

There are some scenarios where the OS metrics cannot be collected when using WinRM.  For example: when checking the domain of the OS Server and...

Revised: August 24, 2022
4252710 - How to configure a Foglight user that has read-only access on the VMWare dashboards?

What are the steps to create a read-only access Foglight user on the VMWare dashboards?

Revised: August 24, 2022
4259079 - How to concatenate variables in an Email action?

How to concatenate variables in an Email action?

Revised: August 24, 2022
4258669 - How to config Foglight Integration with SAML 2.0 in Azure AD

How to config Foglight Integration with SAML 2.0 in Azure AD

Revised: August 24, 2022
4354568 - How to collect WebSphere metrics on the average size of a HTTP session?

WebSphere metrics on the average size of HTTP session are not collected after an instrumentation of JAVAEE cartridge.

Revised: August 24, 2022
4352912 - How to collect metrics on Java Methods?

How to collect metrics on Java Methods?

Revised: August 24, 2022
4306023 - How to clean up most Volatile Weblogic Topology

Volatile objects causing peformance issues

Revised: August 24, 2022
4223982 - How to clean the Agent Manager of all Storage monitoring?

Remove all artifacts of Storage Monitoring from an Agent Manager.

Revised: August 24, 2022
4318479 - How to check which users are accessing a specific table / view / object of a database using SQL PI?

SQL PI allows to see detailed information related to objects in a database. For example: Tables, Objects, Sessions, etc. How to check which users...

Revised: August 24, 2022
4318175 - How to check which database and version is used by the Foglight Management Server repository?

How to check which database and version is used by the Foglight Management Server repository?

Revised: August 24, 2022
4271699 - How to check space allocations for individual LUNs?

How to check space allocations for individual LUNs?

Revised: August 24, 2022
4354500 - How to check if Webmonitor URL has basic authentication?

How to check if Webmonitor URL has basic authentication?

Revised: August 24, 2022
4297555 - How to check Foglight StartDate without looking into the support bundle or RDP into Foglight server?

How to check Foglight StartDate without looking into the support bundles or RDP (Remote Desktop Protocol) into Foglight server?

Revised: August 24, 2022
4244238 - How to check Foglight database size growth?

How to determine the current database size that Foglight is consuming.  How to check the size of each table?

Revised: August 24, 2022
4255092 - How to Change/Update VMware and Hyper-V Agent userid/password

How to Change/Update VMware Agent and Hyper-V Agent user account/password

Revised: August 24, 2022
4250065 - How to change the user name and password for external Foglight repository database on Oracle

We would like to know how change the user name and password for the Foglight repository database. Our FMS server is currently connecting to the an...

Revised: August 24, 2022
4258923 - How to change the threshold of rule "Cluster Database Replay Queue Length"?

Is it possible to change the threshold of rule  "Cluster Database Replay Queue Length"? The warning should fire when there are 20 items in the...

Revised: August 24, 2022
4246630 - How to change the threshold for rule "DBSS - Deadlocks" for an specific agent?

How to change the threshold for rule "DBSS - Deadlocks" for an specific agent?

Revised: August 24, 2022
4241655 - How to change the threshold of the Interrupts rule?

The Interrupts rule's thresholds do not seem to be modifiable when editing from Rule Management.  How to change the threshold of this rule?

Revised: August 24, 2022
4230110 - How to change the SQL Server PI repository password or authentication settings

Is a script available to change the SQL authentication for a SQL Server repository to use Windows (Active Directory) authentication? How can the...

Revised: August 24, 2022
4231988 - How to change the SQL PI repository password on Infobright after initially set?

A vulnerability was identified in the system as the PostgreSQL database used for the Infobright-based SQL Performance Investigator is using a weak...

Revised: August 24, 2022
4260643 - How to change the severity level of a simple rule?

How to change the severity level of a simple rule from critical to fatal?

Revised: August 24, 2022
4259164 - How to change the root password of the Foglight virtual appliance?

How to change the root password of the Foglight virtual appliance?

Revised: August 24, 2022
4246190 - How to change the scale of a graph in a drag&drop dashboard?

After creating a drag&drop dashboard with graphs the graphs have an hour scale. But the values of the graph are in milliseconds area. Is it...

Revised: August 24, 2022
4263770 - How to change the query text of a Oracle user defined collection?

It seems, it is not possible to modify a "User-Defined Collection". The query text but it is greyed out. How to change the query text?

Revised: August 24, 2022
4327142 - How to change the password for root user on embedded MySQL database repository for Foglight?

How to change the password for the database user and what changes needs to be done on Foglight end?

Revised: August 24, 2022
4351949 - How to change the name of Foglight Transaction Recorder(FTR) instructions from default name "ClickOnImage" to specific name?

How to change the name of FTR instructions from default name "ClickOnImage" to specific name?

Revised: August 24, 2022
4251174 - How to change the Nexus monitored host name?

When creating a Nexus agent, it picks up the actual hostname.  Is there a way to change this monitored host name to a domain name system (DNS) or a...

Revised: August 24, 2022
4252486 - How to change the LDAP configuration manually

Is there a way to change the LDAP configuration manually?

Revised: August 24, 2022
4368571 - How to change the Foglight (or FVE) database repository password on the server side

I changed the Foglight database user password on the Foglight repository database, how do I update the Foglight Management Server with the new...

Revised: August 24, 2022
4289845 - How to change the Foglight console theme

How can the Foglight console theme be changed?

Revised: August 24, 2022
4266420 - How to Change the Foglight PostgreSQL Embedded DB user password from default?

How to change password for the foglight user from default in the embedded postgresql database

Revised: August 24, 2022
4210735 - How to change the default log folder from "LOGS" to a different location

How to change the default log folder from "LOGS" to a different location

Revised: August 24, 2022
4323424 - How to change the default 15 characters username limit in Foglight

How to change the default 15 characters username limit in Foglight

Revised: August 24, 2022
4261365 - How to change the database agent name from the default name when adding a new database agent

Is there a way that I can change the names of the Monitored Database in Foglight to a "user friendly" name. What step in the installation process...

Revised: August 24, 2022
4226766 - How to change the connection details for an existing MySQL agent with SQL PI enabled

How can the connection details (e.g. credentials or other related properties) be changed for an existing MySQL agent with PI enabled. 

Revised: August 24, 2022
4312943 - How to change the capture NIC on a archiver

Is it possible to change the Captrue NIC to another network card?

Revised: August 24, 2022
4247054 - How to change the alert message in a simple rule?

Messages in the simple rules cannot be edited using rule editor.

Revised: August 24, 2022
4327248 - How to change ownership of files for Foglight user

An FMS on Linux was running as user foglight but it was upgraded using root. Now all the files belong to root and the system is running as root...

Revised: August 24, 2022
4320617 - How to change login time out value for MS SQL repository

How to change the Time out value for MS SQL DB repository for the FMS.

Revised: August 24, 2022
4353733 - How to change JAVAEE log file size?

The size of the JAVAEE log files is limited to 20MB by default. When JAVAEE agent is put in a debug mode, the file size inceases to more than 20MB...

Revised: August 24, 2022
4309989 - How to change keystore password in Foglight or FVE?

How to change keystore password in Foglight or FVE? Foglight Management Server (FMS): <fms home>/config/tomcat.keystore (default: nitrogen)

Revised: August 24, 2022
4353061 - How to change from FMS HA back to just standalone FMS? 

How to change from Foglight Management Server (FMS) HA back to just standalone FMS?

Revised: August 24, 2022
4290492 - How to change Foglight Management Server from a standalone server to run as a high availability server?

How to change Foglight Management Server (FMS) from a standalone server to run as a high availability (HA) server?

Revised: August 24, 2022
4283782 - How to change FglAM windows service to default name "Foglight Agent Manager"

After re-install Agent Manager on one Windows 2012 server the Service name created as: Service Name: FglAM C__Program Files_Common Files...

Revised: August 24, 2022
4255146 - How to change Foglight Management Server (FMS) to use Windows authentication for SQL Server DB

Foglight FMS has been configured to use a SQL Server account to connect to the external SQL Server Database. How can it be changed to use...

Revised: August 24, 2022
4227474 - How to change FglAM baseline jvm (java virtual machine) config options

How can a user change the JVM flags used by the Foglight Agent Manager (FglAM) when starting up?

Revised: August 24, 2022
4301291 - How to change default Foglight Admin Console login homepage?

When logging into Foglight Admin Console, the default home page is "Host Monitor" dashboard. How can a user change this to be something else?

Revised: August 24, 2022
4301974 - How to change database and OS credentials for multiple database agents

Is there a way to change the user/password for many database agents?

Revised: August 24, 2022
4258963 - How to change a rule that an alarm will be raised once a day / week?

A particular rule should only raise an alarm once a day / week. How can this be achieved?

Revised: August 24, 2022
4322594 - How to change .NET transaction log location?

How to change the  config in Foglight to write to a different logical disk than C drive? How to keep a backup of  1 week worth of logs instead of...

Revised: August 24, 2022
4247256 - How to change 'foglight' user account password if its forgotten.

Cannot login to the Foglight web console as the foglight account has been locked out and/or the password has been forgotten Error: Invalid...

Revised: August 24, 2022
4313063 - How to calculate / manage Java and .NET scaling and sizing

How to calculate / manage Java and .NET scaling and sizing ?

Revised: August 24, 2022
4294659 - How to build Python Custom Agent and Custom Script Agent?

  How to build Python Custom Agent and Custom Script Agent?

Revised: August 24, 2022
4295978 - How to browse the SQL PI Postgres repository? (Infobright)

How to browse the SQL PI Postgres repository using the Infobright cmd client?

Revised: August 24, 2022
4261449 - How to blackout a specifc rule for a specific host

Is it possible to blackout a specific rule for a specific host? By default it is possible to blackout a specific rule for all hosts, and...

Revised: August 24, 2022
4246515 - How to bind the FMS or FglAm to use a defined IP address?

If the Agent Manager is behind a  firewall and unable to connect to the Foglight Management Server (FMS). The Agent Manager logs display the...

Revised: August 24, 2022
4244747 - How to blackout Log Monitor?

A blackout was set up for the Host topology object but the Record Severity rule alarm still fired and detected error messages found in the...

Revised: August 24, 2022
4240481 - How to blackout specific process from monitoring?

How to configure blackout period for specific processes?

Revised: August 24, 2022
4213624 - How to blackout all of Foglight

How to blackout all of Foglight

Revised: August 24, 2022
4223978 - How to backup the Foglight APM?

How to backup the Foglight APM?

Revised: August 24, 2022
4354622 - What Rule Actions are available? How to use rule actions to send syslog messages? 

Where can I find explanations/examples of Rule Actions? How to use rule actions to send syslog messages? What Rule Actions are available that...

Revised: August 24, 2022
4352049 - What rules are available for alerting on Thread Pool utilization for the IBM WebSphere Applica

What rules are available for alerting on Thread Pool utilization for the IBM WebSphere Application Server WorkManager?

Revised: August 24, 2022
4309908 - What rules are available for SQL Server availability groups

What rules are available for SQL Server availability groups? 

Revised: August 24, 2022
4309708 - What rule can be used to monitor SQL Server database log files?

What rule can be used to monitor SQL Server database log files?

Revised: August 24, 2022
4285271 - What Roles are required for a user to be able to navigate through all the Dashboards and Views but not have any Administrative access?

What Roles are required for a user to be able to navigate through all the Dashboards and Views but not have any Administrative access?

Revised: August 24, 2022
4228735 - What reports are available with the PostgreSQL cartridge?

What reporting can be done for PostgreSQL agents?

Revised: August 24, 2022
4229857 - What reports are available in the MongoDB cartridge?

What reports are available in the MongoDb cartridge?

Revised: August 24, 2022
4314740 - What protocols are used with Foglight services?

The list of ports used by Foglight services has been collected, however, what are the communication protocols used for the various Foglight...

Revised: August 24, 2022
4285633 - What privileges are required for Certificate Authority agent account provided by Active Directory cartridge

Starting with Active Directory cartridge version 5.7.1, a new agent is introduced to monitor Certificate Authoirty (CA) status. What privileges are...

Revised: August 24, 2022
4276015 - What privileges are required for System Center Virtual Machine Manager (SCVMM) agent account

 What privileges are required for the SCVMM agent account to successfully monitor the server?

Revised: August 24, 2022
4274789 - What privileges are necessary for the user account used by vCloud Director agent

What privileges are necessary for the user account used by vCloud Director agent

Revised: August 24, 2022
4313818 - What Powershell scripts are run on the Exchange server when using the Foglight for Exchange cartridge?

What Powershell scripts are run on the Exchange server when using the Foglight for Exchange cartridge?

Revised: August 24, 2022
4257940 - What ports need to be opened when there is a firewall between the Foglight Transaction Recorder

Question: What ports need to be opened when there is a firewall on the following components: a). Between FTR recorder and FMS b). Between FTR...

Revised: August 24, 2022
4283987 - What ports does the Java agent use to connect to the FglAM?

We are aware that the FglAM uses 8080 and the Java agent uses 41705 to talk to the FMS, but what ports does the FglAM / Java agent use on the...

Revised: August 24, 2022
4295565 - What ports are used by the Foglight Management Server?

The Foglight installation process allows users to configure port assignments. The default ports are displayed during installation

Revised: August 24, 2022
4345622 - What PMI Modules does Websphere JavaEE Agents use?

What Performance Monitoring Infrastructure (PMI) Modules does Websphere JavaEE Agents use?

Revised: August 24, 2022
4301322 - What permissions granted by the SQL Server grant privileges script?

When using SQL Server database agents in Foglight, what permissions are required?

Revised: August 24, 2022
4261681 - What ordering is used for the processes in the "Top Memory Consumers" view and the "Memory: Top Consumers" view?

The processes in the "Top Memory Consumers" view under "Hosts | Memory Details" dashboard are different than the processes in the "Memory: Top...

Revised: August 24, 2022
4307863 - What Oracle permissions are required for ASM monitoring?

What permissions are required to monitor ASM instances?

Revised: August 24, 2022
4233116 - What Oracle data guard monitoring rules are available?

What rules are available for Oracle dataguard monitoring? 

Revised: August 24, 2022
4289740 - What Operating System (OS) metrics are collected directly by the Database (DB) Agent?

What operating system metrics are collected directly by the SQL Server, Oracle, and DB2 database agents?

Revised: August 24, 2022
4289237 - What needs to be updated when the service account password has been changed?

The password must be changed for the service account used to run Foglight, what needs to be updated in Foglight when the password has been changed?

Revised: August 24, 2022
4316682 - What needs to be added to the 'sudoers' file when monitoring CRS and ASM?

When selecting the "Use sudo" option for the CRS and ASM monitoring agents, what needs to be added to the sudoers file on the host(s)?

Revised: August 24, 2022
4314007 - What metrics are used to monitor the CPU wait time of an AIX host?

What metrics are used to monitor the CPU wait time of an AIX host?

Revised: August 24, 2022
4308828 - What method is a Unix based fglam using to resolve the FMS hostname that it is configured to point to?

What method is a Unix based fglam using to resolve the FMS hostname that it is configured to point to?

Revised: August 24, 2022
4284008 - What method does the DBSS_Usability collection / DBO - Usability Conn Time Rule use to benchmark connectivity time to the monitored database instances?

What method does the DBSS_Usability collection / DBO - Usability Conn Time Rule use to benchmark connectivity time to the monitored database...

Revised: August 24, 2022
4331660 - What Linux commands does the infrastructure agent run to collect network statistics?

What Linux commands does the infrastructure agent run to collect network statistics? Also, what does unit does Mb/s designate on the  Send...

Revised: August 24, 2022
4258972 - What kind of permission Office 365 Monitoring need?

What kind of permission Office 365 Monitoring need?

Revised: August 24, 2022
4226296 - What kind of metrics are available for SQL Server individual in-memory tables

What kind of metrics are available for SQL Server individual in-memory tables.

Revised: August 24, 2022
4352966 - What items do we need for a minimum email configuration so Foglight can send email notifications?

What items do we need for a minimum email configuration so Foglight can send email notifications?  How do these email settings match up to what I...

Revised: August 24, 2022
4261620 - What JDBC drivers do the Foglight database agents use?

What SQL Server, Oracle, and DB2 JDBC drivers do the Foglight database agents use to connect to the monitored hosts?

Revised: August 24, 2022
4243509 - What JavaEE cartridge rules are responsible for an application server's state?

What are the rules within the JavaEE cartridge which trigger or alarm when an application server or instance goes down?

Revised: August 24, 2022
4301361 - What is an effective strategy to ensure an agent is up and running? 

What is an effective strategy to ensure an agent is up and running? 

Revised: August 24, 2022
4318580 - What is the xml schema used?

Requesting a copy of the xml schema definition that is used for communication (unencrypted) between FglAM and Foglight Server.

Revised: August 24, 2022
4309785 - What is the WatchDog process?

A WatchDog process is started along with Foglight Agent Manager. Why is it created and used for?

Revised: August 24, 2022
4245109 - What is the web server version that comes with the FMS?

What is the web server version that comes with the Foglight Management Server (FMS)?

Revised: August 24, 2022
4227236 - What is the Zonar and why can sometimes only one hour of history be shown?

What is the Zonar and why can sometimes only the past one hour of data be shown?

Revised: August 24, 2022
4215806 - What is the use of the DLL's Msxml.dll, Msxml4r.dll and Msxml4r.dll in FTR?

What is the use of the DLL's msxml.dll, msxml4.dll and msxml4r.dll in Foglight Transaction Recorder (FTR)? And what is the impact of removing or...

Revised: August 24, 2022
4280488 - What is the unit of measurement for Network Utilization in VMware Environment dashboard

Network I/O spinner and Network Utilization chart shows the unit as Kb/s or Mb/s or Gb/s in VMware Environment dashboard. What  does "b" stand for.

Revised: August 24, 2022
4310137 - What is the SQL Server Log Flush Wait Time alarm used for

What does the "Log Flush Wait Time" alarm mean?

Revised: August 24, 2022
4295463 - What is the SQL Server Instance Throughput collection?

What does the SQL Server Instance Throughput (SQL Server throughput) collection measure?

Revised: August 24, 2022
4229409 - What is the SQL Server Excessive recompile statements alarm?

What does the SQL Server alarm for excessive recompiles indicate?

Revised: August 24, 2022
4331182 - What is the sizing of the virtual appliance setup?

There are three variants of Vapp setup for Foglight  Foglight-FVE-FSM-vApp-xLarge: install this version if there are less than 10,000 virtual...

Revised: August 24, 2022
4268692 - What is the space used in the sybsystemprocs table for Sybase agent?

Can you tell me please, what is the space used in the sybsystemprocs databse by the Foglight Sybase agent?

Revised: August 24, 2022
4333169 - What is the qcn_runner (Quest Process Runner) used for?

On the Foglight machine there is a qcn_runner.exe and a corresponding Quest Process Runner running. What is it used for?

Revised: August 24, 2022
4217973 - What is the purpose of the Red Upgrade Required text in the Databases dashboard?

What does the Red upgrade button or link in the Databases Dashboard signify?

Revised: August 24, 2022
4260373 - What is the purpose of the Foglight group "Foglight Users"?

When looking at the built-in groups on the "User Management" dashboard ,there is the group "Foglight Users". This group has no roles assigned but...

Revised: August 24, 2022
4288936 - What is the purpose of OS_Collector.log file?

What is the purpose of the OS_Collector.log file? Is it safe to delete this file?

Revised: August 24, 2022
4285321 - What is the purpose of rule EXC IS Database Log Generation Checkpoint Depth

What is the purpose of rule EXC IS Database Log Generation Checkpoint Depth

Revised: August 24, 2022
4315983 - What is the PowerVMHMCAgent hostagent?

I can find no reference in documentation to the "PowerVMHMCAgent" hostagent type that I see listed under the "hostagents" in the "Agent Properties...

Revised: August 24, 2022
4286427 - What is the preferred method to stop the FTR scripts from running?

What is the preferred method to stop the scripts from running?  Does stopping data collection for the agent stop the script from running on the FTR...

Revised: August 24, 2022
4350064 - What is the parameter “Script Directory” in the FTR agent properties?

What does the parameter “Script Directory” in the FTR(Foglight Transaction Recorder) agent properties do and what are the implications of getting...

Revised: August 24, 2022
4318594 - What is the overhead of the collections in a monitored SQL Server database instance?

What is the overhead of the collections in a monitored SQL Server database instance? Is there a way to know the overhead of a specific collection...

Revised: August 24, 2022
4311989 - What is the Oracle Archive time to Failure metric?

What does the time to failure metric represent under Archive destination for the Foglight cartridge for Oracle ?

Revised: August 24, 2022
4227105 - What is the Oracle instance_cpu metric?

What does the Oracle INSTANCE_CPU metric represent?

Revised: August 24, 2022
4309864 - What is the new name of the "DBSS - SQLMaxBlockTimeMS" rule?

In previous versions of the Foglight SQL Server cartridge there was a rule called "DBSS - SQLMaxBlockTimeMS". What is its equivalent in Foglight...

Revised: August 24, 2022
4257572 - What is the minimum supported screen resolution?

Some dashboards are truncated. What is the minimum supported screen resolution for the Foglight Web console?

Revised: August 24, 2022
4244672 - What is the minimum OS patch level for Foglight for Infrastructure to monitor AIX host?

What is the minimum OS patch level for Foglight for Infrastructure to monitor AIX host?

Revised: August 24, 2022
4319664 - What is the maximum number of devices that can report to a single NetMonitor Agent?

1) What is the maximum number of devices that can be reporting to one agent for the NetMonitor cartridge? 2) Also, how is the pinging of each...

Revised: August 24, 2022
4228074 - What is the maximize value of “Number of rows to retrieve” while setup DB2 Log Message collection?

What is the maximum value of “Number of rows to retrieve” that can be used for the DB2 Log Message collection Agent Status Properties (ASP) in...

Revised: August 24, 2022
4296131 - What is the licensing procedure for CitraTest?

What is the licensing procedure for CitraTest?

Revised: August 24, 2022
4298020 - What is the latest sybase version supported by foglight?

What is the latest sybase cartridge version supported by foglight and which sybase versions are being supported.

Revised: August 24, 2022
4300550 - What is the JavaEE agent configuration look up sequence?

How can the JavaEE agent be configured  per server or at global level  ?

Revised: August 24, 2022
4345682 - What is the impact/overhead of ObjecT Tracking and Component Technology Breakdown?

What is the impact/overhead of ObjecT Tracking and Component Technology Breakdown?

Revised: August 24, 2022
4237524 - What is the impact on the performance of Foglight if we enable TLS 1.2 protocol?

What is the impact on the performance of Foglight if we disable both TLS 1.0, TLS 1.1 and enable the TLS 1.2 protocol?

Revised: August 24, 2022
4351271 - What is the impact if the Foglight Management Server Federator IP changes?

Would there be any impact if the Foglight Management Server (FMS) Federator IP is changed?

Revised: August 24, 2022
4315848 - What is the Foglight Console default Administrator login User/Password?

The Installation and Setup Guide section " Logging in to Foglight " doesn't indicate the default login/password for the Web Console. it just...

Revised: August 24, 2022
4269962 - What is the FglAM connection (timing behavior) to the FMS when it checks in?

A Remote Agent Manager State alarm (for FglAM) being disconnected is generated. What is the FglAM connection (timing behavior) to the FMS when it...

Revised: August 24, 2022
4280306 - What is the difference in VMware Black List feature in Foglight for Virtualization Enterprise Edition (FVE) and Foglight Evolve (FE)

What is the difference in VMware Black List feature in Foglight for Virtualization Enterprise Edition (FVE) and Foglight Evolve (FE)

Revised: August 24, 2022
4231559 - What is the difference of the Oracle Long Lock Running rules: "DBO - SPI Long Lock Running" and "DBO - Long Lock Running" ?

What is the difference of the Oracle Long Lock Running rules: "DBO - SPI Long Lock Running"  and "DBO - Long Lock Running"?

Revised: August 24, 2022
4227569 - What is the different between a wait baseline deviation alarm and a utilization alarm?

What is the different between a memory wait baseline deviation alarm and a memory utilization alarm?

Revised: August 24, 2022
4308697 - What is the difference between the three "SQL text size" fields in the DB2 agent properties?

There are three different "SQL text size" fields in the DB2 agent status properties, what are they used for? Top SQLs SQL text size (bytes...

Revised: August 24, 2022
4307780 - What is the difference between the brighthouse.ini and the infobright.cnf? (Infobright)

What is the difference between the brighthouse.ini and the infobright.cnf? In some installations there is a brighthouse.ini but no infobright...

Revised: August 24, 2022
4311571 - What is the difference between the "Cartridge for X" and "Foglight for X"?

What are the key differentiators between the Oracle Cartridge and Foglight for Oracle? What is the difference between the "Cartridge for X" and...

Revised: August 24, 2022
4296789 - What is the difference between minimal and ideal privileges requirements in MQ agents?

What is the difference between minimal and ideal privileges requirements in MQ agents? What metrics would be missed by providing minimal privileges...

Revised: August 24, 2022
4228795 - What is the difference between Disk Utilization and File System Capacity rule?

What is the difference between "Disk Utilization" and "File System Capacity" rule?

Revised: August 24, 2022
4228615 - What is the difference between DB2 Log Activity and DB2 Log Messages collections?

The DB2 cartridge and agents have Log Activity and Log Messages collections. What are the differences between these?

Revised: August 24, 2022
4318635 - What is the difference between CommandAction and RemoteCommandAction

Rules are associated with Actions in Foglight.  Why do we have Command Actions and Remote command Actions available in Foglight?

Revised: August 24, 2022
4311960 - What is the difference between baseline and threshold alarms?

What is the difference between baseline and threshold alarms?

Revised: August 24, 2022
4301095 - What is the difference between Allocated Size Used % and Total Size Used % in Oracle tablespaces?

What is the difference between Allocated Size Used % and Total Size Used % in Oracle tablespaces?

Revised: August 24, 2022
4261601 - What is the difference between alarms cleared by the "__service__" user and alarms cleared by the "system" user?

When exporting alarms it was noted that many of the alarms are cleared by the "__service__" user or the "system" user.  What is the difference...

Revised: August 24, 2022
4331452 - What is the difference between "Acknowledge" and "Acknowledge Until Normal"?

Please explain the use cases for "Acknowledge" and "Acknowledge Until Normal" in alarms.  What is the difference between those two options?

Revised: August 24, 2022
4285333 - What is the default userid and password for logging on to Foglight console?

What is the default user and password for logging on to Foglight console?

Revised: August 24, 2022
4246600 - What is the Database Expansion Pack?

Is there a DB2 expansion pack dashboard available like the one Oracle and SQL Server?  Is the SQL Server or Oracle expansion pack supported?

Revised: August 24, 2022
4295620 - What is the correct syntax to start the Foglight Agent Manager as a background process?

What is the correct syntax to start the Foglight Agent Manager as a background process?

Revised: August 24, 2022
4293887 - What is the command that the LogMonitor agent uses on Linux or Unix hosts?

What are the commands that the FileLogMonitorAgent agent runs to get the content of the logs? This is sometimes required by sysadmins to grant...

Revised: August 24, 2022
4245319 - What is the cartridge version requirement for Foglight Federation?

Version compatibility matrix in the Federation guide state that Foglight 5.6.5 federation master is backward compatible with a Foglight 5.6.x...

Revised: August 24, 2022
4292847 - What is the best practice to deploy OS agents in a DMZ?

What is the best practice to deploy Infrastructure (IC) agents on web servers in a DMZ?

Revised: August 24, 2022
4331809 - What is the bandwidth used by the database agents to the Foglight Management Server via the network? 

What is the bandwidth used by the DB2, Oracle, and SQL Server agents to the Foglight Management Server via the network?

Revised: August 24, 2022
4307965 - What is the "DBO - Set ASM reference" rule for?

What is the "DBO - Set ASM reference" rule used for?

Revised: August 24, 2022
4241589 - What is Service Aggregation Agent Cartridge?

What is Service Aggregation Agent Cartridge and how is it implemented?

Revised: August 24, 2022
4243906 - What is ProcsRunQueue?

Revised: August 24, 2022
4309018 - What is Intelliprofile and Baseline in Foglight?

What is Intelliprofile and Baseline in Foglight? How to set the Intelliprofile thresholds? How the Intelliprofile is calculated? General...

Revised: August 24, 2022
4327099 - what is foglight?

Revised: August 24, 2022
4316038 - What is highest Oracle version for Foglight Shareplex Manager?

Can we updated Shareplex Manager Foglight DB to version 12c?

Revised: August 24, 2022
4227076 - What is common terminology used with the Cassandra agent?

What common terms are used in Cassandra database environments?

Revised: August 24, 2022
4270831 - What is best practice for suppressing Alarms when one Exchange DAG member is in maintenance mode

What is best practice for suppressing Alarms when one Exchange DAG member is in maintenance mode

Revised: August 24, 2022
4221901 - What is an HS_ERR log file?

Revised: August 24, 2022
4270014 - What is Agentless Monitoring ?

Revised: August 24, 2022
4224051 - What is a Rulette?

Revised: August 24, 2022
4295910 - What is a derived metric?

Revised: August 24, 2022
4307427 - What intervals are used for SQL PI rollups and can the retention policy be changed in SQL PI?

What intervals are used for SQL PI rollups? Can SQL PI retention policy such as used by the historical blocking history interval be changed?

Revised: August 24, 2022
4209439 - What information to collect when raising JavaEE Service Requests?

What information to collect when raising JavaEE Service Requests?

Revised: August 24, 2022
4309437 - What happens when fglAM disconnects?

When a Foglight Agent Manager (fglAM) host disconnects unexpectedly from the Foglight Management Server (FMS) due to a network outage - what is...

Revised: August 24, 2022
4333356 - What Foglight software is required to monitor an Oracle database?

What Oracle Cartridge or software do I need on the client side

Revised: August 24, 2022
4309528 - What file format is used for importing SQL Server instances into Foglight?

What format should be used to import new SQL Server instances for the DBSS cartridge?

Revised: August 24, 2022
4228623 - What external address does Foglight and Foglight Evolve communicate with?

What external internet addresses does Foglight and Foglight Evolve communicate with? What external internet addresses should be set in the proxy...

Revised: August 24, 2022
4311831 - What Explorer popups have been added to Foglight 6.1 and higher?

Several Explorer popups have been added as new functionality to beginning in the 6.1 and higher releases of Foglight (Foglight Management Server...

Revised: August 24, 2022
4227883 - What does TSCAN in the Sybase agent represent?

What does the value TSCAN in the Sybase Top I/O Active Tables panel Table Scan column represent?

Revised: August 24, 2022
4249902 - What does the sparkline for Disk on the Hosts dashboard indicate?

The percentage and sparkline for Disk in the Hosts dashboard does not seem to line up with the correct value for available disk space. What metric...

Revised: August 24, 2022
4227685 - What does the Undo Size Oracle Advisory in SQL PI show?

What triggers Undo Size Oracle Advisories? What does it mean and how can the issue be fixed?

Revised: August 24, 2022
4219323 - What does the SNMP Agent do?

Revised: August 24, 2022
4299228 - What does the Role / User attribute mean in the LDAP configuration?

What is Role attribute ID? What is User alias attribute ID ?

Revised: August 24, 2022
4227262 - What does the PI (Performance Investigator) Resource Breakdown chart represent?

What does the Resource breakdown represent?  What does the percentage for each category reflects?

Revised: August 24, 2022
4331465 - What does the message "Empty FDK message" mean?

What does the "Empty FDK Message" entry in the log file mean?

Revised: August 24, 2022
4308012 - What does the Infrastructure Agent Rule "Excessive Interrupts" mean?

Excessive Interrupts Detected. Excessive interrupts are being detected on @var1. A high interrupt rate @var2 count/second can indicate a bad disk...

Revised: August 24, 2022
4254128 - What does the message "Could not transmit a message directly to the downstream..." indicate?

The following message is listed in the FglAM logs. What does it mean? Can the message be ignored if the agents are running successfully? Could...

Revised: August 24, 2022
4255924 - What does the error "Binding for metric name does not have the same parents as the first binding?

Errors containing the error "Binding for metric does not have the same parents as the metrics in the first binding" appear in the FMS logs. What...

Revised: August 24, 2022
4259127 - What does the date and time on the Performance Investigator Sessions dashboard mean?

What does the date and time on the Performance Investigator (PI) Sessions dashboard mean? In the sessions column there is the session ID and in...

Revised: August 24, 2022
4228761 - What does the DBSS - Worker Thread rule and alarm collect?

How does the DBSS - Work Thread rule and alarm work? 

Revised: August 24, 2022
4258013 - What does the blue dotted line represent in the "Top Process CPU trend" graph?

Question: What does the blue dotted line represent in the Top Process CPU trend graph that is shown at the bottom of the CPU details page when you...

Revised: August 24, 2022
4228935 - What does the Cassandra Trace Sample dashboard display?

What does the Cassandra Trace Sample dashboard display?

Revised: August 24, 2022
4228780 - What does the Cassandra Slow Query log dashboard display?

What does the Cassandra Slow Query log dashboard display?

Revised: August 24, 2022
4218392 - What does the Agent Manager adapter do? How does it work?

What does the Foglight Agent Manager (FglAM) adapter do? How does it work?

Revised: August 24, 2022
4265038 - What does the "Navigation timed out but sync point met." message indicate when an FTR script is r

What does the "Navigation timed out but sync point met." message indicate when an FTR script is run?

Revised: August 24, 2022
4251819 - What does the "Inferred" tile on the Infrastructure dashboard mean?

Several hosts are listed under the "Inferred" tile on the Infrastructure dashboard. What does the "Inferred" tile  mean?

Revised: August 24, 2022
4306277 - What does the "Abnormal number of processes" alarm mean?

The rule Number of Processes fired with an Abnormal number of processes alarm message. Does this mean the Host is struggling or is under heavy...

Revised: August 24, 2022
4228414 - What does the "DBSS - Buffer pages free" alarm measure?

The DBSS - Buffer Pages Free alarm is a Data Driven Rule that uses the topology: DBSS_Buffer_Manager Metric: avg(#DBSS_Buffer_Pages_Free for 5...

Revised: August 24, 2022
4248539 - What does Disk Utilization in the Hosts dashboard refers to?

When hovering over Disk Utilization it refers to "aggregate  Disk I/O Utilization". What does this refer to?

Revised: August 24, 2022
4213750 - What does Catalyst Free Database Space Checking rule do?

What does Catalyst Free Database Space Checking rule do?

Revised: August 24, 2022
4258209 - What does "shutting down application" refer to in the error message logged to the WebLogic log?

Our WebLogic server crashed. I see the following message in the WebLogic log: [12/28/11 21:02:58:586 GMT+08:00] 00000619 PerformaSureA E...

Revised: August 24, 2022
4311768 - What does "Crypto protocal version used for SSL connection" in DB2 agents do?

What is the purpose of the DB2 Agent Status Property "Crypto protocal version used for SSL connection"?

Revised: August 24, 2022
4251845 - What does "0 ms" in the WebMonitor metrics "Connect Time" or "Page Fetch Time" or "Total Respo

Does the value "0 ms" in "Connect Time" or "Page Fetch Time" or "Total Response Time" mean that there is a connection but no value is collected...

Revised: August 24, 2022
4308440 - What do the Sybase Database_Status rule statuses represent?

What do the different statuses of the Sybase Database_Status rule represent?

Revised: August 24, 2022
4231975 - What do the OS metrics on the SQL Server Real-time summary page display?

Disk utilization is constantly the same on database real time activity dashboard. What does this represent? What do the operating system metrics...

Revised: August 24, 2022
4311585 - What do the DB2 CPU utilization rules and alarms measure?

The DB2 CPU Utilization alarms use the OS DB2 General Process collection and are baseline alarms. Baseline alarms are described in KB 66462 and...

Revised: August 24, 2022
4252243 - What do the different credential alarms mean and why have they been triggered?

What do the different credential alarms mean and why have they been triggered?

Revised: August 24, 2022
4230155 - What do the Cassandra Clusters, Cluster Keyspaces, and Cluster Tables dashboards display?

What do the Cassandra Clusters, Cluster Keyspaces, and Cluster Tables dashboards display?

Revised: August 24, 2022
4228702 - What do the Cassandra JVM, Cache, and Thread Pools dashboards display?

What do the Cassandra JVM, Cache, and Thread Pools dashboards display?

Revised: August 24, 2022
4228442 - What do the Cassandra Node Overview, Node Keyspaces, Node Tables, and Node Table dashboards display?

What do the Cassandra Node Overview, Node Keyspaces, Node Tables, Node Table dashboards display?

Revised: August 24, 2022
4227101 - What do the Cassandra Client Requests and Connections pages display?

What do the Cassandra Client Requests and Connections pages display?

Revised: August 24, 2022
4211887 - What do greyed out lines mean in Foglight dashboards?

What do greyed out lines mean in Foglight dashboards. It looks like data is coming in as the graph go up and down but the lines are still...

Revised: August 24, 2022
4261553 - What dictates whether #fieldname# or scope.get('fieldname') should be used when defining a Registry Variable

Question1: What dictates whether #fieldname# or scope.get('fieldname') should be used when defining a variable to be used in a rule from one of...

Revised: August 24, 2022
4243921 - What determines the number of “JSP/Servlet Instances” that gets displayed in WebSphere report?

In the “WebSphere Server Summary & Performance Report”, what determines the number of “JSP/Servlet Instances” that gets displayed?  

Revised: August 24, 2022
4225852 - What details should be included with a Technical Support case

Quest Support enables you to create and manage cases, also known as Service Requests. What types of information should be included with Service...

Revised: August 24, 2022
4315092 - What dashboard is used to view the .NET IIS thread IDs?

What dashboard is used to view the .NET IIS thread IDs?

Revised: August 24, 2022
4289761 - What database platforms can be used as a Foglight repository (FMS and SQL PI)?

What types of databases can Foglight use for a FMS and SQL PI repository?

Revised: August 24, 2022
4228680 - What data won't be collected by the DB2 agent if the monitored switches are not on?

What data won't be collected by the DB2 agent if the monitored switches are not turned on?

Revised: August 24, 2022
4288913 - What connections does DotNet agent uses to collect Performance Counters data?

What connections does DotNet agent uses to collect Performance Counters data?

Revised: August 24, 2022
4229995 - What conditions does the DB2 HADR_STATE alarm fire warning alarms on?

What conditions will the DB2 HADR_STATE alarm fire warning alarms on?

Revised: August 24, 2022
4323582 - What command does the Oracle agent is used on the host to determine the hostname?

The following message is being displayed: "com.quest.qsi.fason.oracle.collection.processor.DBOUnixPhysicalHostNameProcessor - Physical host name...

Revised: August 24, 2022
4301872 - What combinations of Oracle agents and OS platforms can be run with SQL PI?

What combinations of OS types for SQL PI Repositories can be run with Oracle agents running SQL PI?

Revised: August 24, 2022
4309927 - What can be used to construct the server.database.url setting in the server.config file?

Can the server.database.url setting in the server.config file use the other server.database.* parameters set in the server.config file or do the...

Revised: August 24, 2022
4265562 - What can be added to a service that will allow the LogMonitor alarm (Record Severity) to be associated with the service?

What should be added to a service so that the LogMonitor alarm (Record Severity) is associated with the service? The objective is to e-mail the...

Revised: August 24, 2022
4354830 - What Audit capabilities are available in Foglight?

What Audit capabilities are available in Foglight?

Revised: August 24, 2022
4325185 - What are the various JVM tuning parameters in the server.config configuration file?

What are the various JVM tuning parameters in the server.config configuration file?

Revised: August 24, 2022
4221626 - What are the Windows built-in rules?

What are the operating system built-in rules that monitor the health of the operating system environment?

Revised: August 24, 2022
4254114 - What are the steps required to use an external signed certificate in the Foglight Managment Server?

What are the steps required to use an external signed certificate in the Foglight Managment Server (FMS) so user and Foglight Agent Manager (FGLAM...

Revised: August 24, 2022
4227164 - What are the settings used in the installation of a new Cassandra agent?

What settings are used in the installation of a new Cassandra agent?

Revised: August 24, 2022
4243153 - What are the rules for monitoring VMware ESX server memory utilization?

What are the rules for monitoring VMware ESX server memory utilization?

Revised: August 24, 2022
4321620 - What are the requirements if there is a firewall between AWS agent and monitored instance

What are the requirements if there is a firewall between AWS agent and monitored instance

Revised: August 24, 2022
4248051 - What are the requirements to create an external MSSQL database instance for Foglight installation?

What are the requirements to create an external MSSQL database instance for Foglight installation?

Revised: August 24, 2022
4228257 - What are the requirements for SAP HANA monitoring?

What requirements must be met to monitor SAP HANA? 

Revised: August 24, 2022
4228591 - What are the properties of the TIBCO agent?

What agent properties are configured for the TIBCO agent?

Revised: August 24, 2022
4295167 - What are the OS permissions required to monitor a DB2 database using Foglight?

What are the OS permissions required to monitor a DB2 database using Foglight?

Revised: August 24, 2022
4268155 - What are the OS permissions required to monitor a DB2 instance using Foglight for DB2 cartridge? 

Are there any documentation for the list of privileges or permissions required to monitor a DB2 database?

Revised: August 24, 2022
4221604 - What are the necessary steps for monitoring VMware/Horizon View Environment

What are the necessary steps for monitoring VMware/Horizon View Environment

Revised: August 24, 2022
4227611 - What are the Internal DB2 database rules used for?

There are numerous DB2 rules that include "For internal use" and "DUMMY RULE". What are these used for?

Revised: August 24, 2022
4351857 - What are the features available for Webmonitor reporting?

Can the following features be available in the webmonitor report? 1. Availability 2. Number of down occurrence 3. Total time of down 4. Total...

Revised: August 24, 2022
4350123 - What are the FTR Advanced(CitraTest) best practices?

Is there a document describing the best practices for FTR(Foglight Transaction Recorder) Advanced also known as CitraTest?

Revised: August 24, 2022
4226483 - What are the FMS JVM Heap sizes for the Foglight for Databases installer Memory Configuration?

What are the Java Heap sizes assigned in the Foglight installer for Foglight Management Server (FMS) JVM heap?

Revised: August 24, 2022
4307573 - What are the different logs that FMS creates in FMS_Home\logs? What is the pslog?

What are the different logs that FMS creates in FMS_Home\logs? At what size does the ManagementServer log roll over at? Is this configurable...

Revised: August 24, 2022
4289777 - What are the DB2 Overall Cache Hit Ratio and Index Cache Hit Ratio alarms used for?

How are the following alarms calculated and what are they used for? DB2 - Member Index Cache Hit Ratio DB2 - Member Overall Cache Hit Ratio...

Revised: August 24, 2022
4283925 - What are the configuration settings to monitor a machine from a "WORKGROUP" out of the domain?

Recommended protocol to monitor a"WORKGROUP" machine out of the domain? Recommended settings? Correct password structure?

Revised: August 24, 2022
4252724 - What are the CPU, memory and disk requirements for Foglight 5?

What are the CPU, memory and disk requirements for Foglight 5? What hardware and OS platforms does Foglight 5 support?

Revised: August 24, 2022
4226724 - What are the avg row counts in the MySQL SQL statement dashboard?

What do the Avg Row Counts (Average Row Count) metrics in the MySQL agent dashboard represent?

Revised: August 24, 2022
4262649 - What are the Additional performance tuning suggestions for Foglight when ran as VMware virtual machine?

What are the Additional performance tuning suggestions for Foglight when ran as VMware virtual machine?

Revised: August 24, 2022
4322556 - What are the "Wait Time (sec)" value mean in the “I/O and Network Activity” and “Engine Activity" metrics in Sybase?

The "I/O and Network Activity” and “Engine Activity” reports have been generated for a Sybase instance. What does the "Wait Time (sec)" value...

Revised: August 24, 2022
4255160 - What are minimum permission needed for VMware agent account ?

What are minimum permission needed for VMware agent account on VMware virtual center server?

Revised: August 24, 2022
4228243 - What are Foglight "all" licenses? What is a Foglight database cross platform license?

What does the all in the Foglight license mean? Which is the database cross platform license?

Revised: August 24, 2022
4228410 - What are Average Active Sessions in a database agent workload?

Database agents use "Average Active Sessions" to display the workload. What is this?

Revised: August 24, 2022
4271203 - What Agent Types are FglAM HA Aware

What Agent Types are FglAM HA Aware

Revised: August 24, 2022
4270933 - What additional privileges are required for VMware agent account in order to perform Recommendations suggested by Optimizer

What additional privileges are required for VMware agent account in order to perform Recommendations suggested by Optimizer

Revised: August 24, 2022
4290668 - What 508 compliance settings are available to the FMS?

What 508 compliance settings are available to the FMS ? We have found a 508 compliance radio button on the FxM but can not find any other 508...

Revised: August 24, 2022
4320514 - wget "Unsupported scheme" when attempting to transfer FglAM on Linux client

Transferring the FglAM installer using wget from a Linux server. wget -O fglam-5_6_0-linux-ia32.bin "http://server1:8080/console/installer...

Revised: August 24, 2022
4244841 - Welcome dashboard missing

Revised: August 24, 2022
4252480 - WebSphere/Weblogic Server Summary & Performance Report is missing data

The JSP/Servlet section and other parts in the "WebSphere Server Summary & Performance Report" is missing data and showing "There is No Data to...

Revised: August 24, 2022
4353000 - Websphere is failed to integrate with Java cartridge when registry key is not found

Java cartridge is deployed successfully on <HOSTNAME> but is failed to integrate with following error: WebSphere on <HOSTNAME>:ServerService:com...

Revised: August 24, 2022
4339484 - WebSphere The current Java VM is a different version to that which was originally preinstrumented

WebSphere Application Version 8.5.5.9 with 1.7 JDK, JVM failed to start after Foglight has been configured and getting the following error...

Revised: August 24, 2022
4322727 - Websphere jvms don't appear to have maxPoolSize metric populated

Some of the jvms don't appear to have maxPoolSize metric populated.  As a result, the "Thread Pools" dashboard show null for "Thread Pool Max...

Revised: August 24, 2022
4306926 - Websphere not getting instrumented

Trying to monitor websphere,websphere launcher comes up instrumented but the websphere server starts up with no instrumentation.No agent logs...

Revised: August 24, 2022
4249816 - WebSphere JVM are not getting instrumented when it is started from the admin console

WebSphere JVM are not getting instrumented when it is started from the admin console because the node agent process fail to instrument properly.

Revised: August 24, 2022
4352913 - Websphere Application nodes are not collecting any data

Websphere Application Server is up and is running but the Websphere Application node is not collecting any data.

Revised: August 24, 2022
4239477 - Website monitoring is failing due to the web server for the monitored site mismatch between SSL protocol version used by the client and the server.

Website monitoring is failing due to the web server for the monitored site only accepting TLS 1.2 requests. Why does Web Monitor only support TLS...

Revised: August 24, 2022
4354511 - Webmonitor URL monitoring times out

URLs  are not working using webmonitor agent and are failing with an ERROR shown in the logs: YYYY-MM-DD HH:MIN:SEC ECHO    <WebMonitorAgent/5.6...

Revised: August 24, 2022
4353591 - Webmonitor URL transaction returns 401 error.

401 error while monitoring Webmonitor URL transactions.

Revised: August 24, 2022
4315016 - Webmonitor Transaction showing green when it is displaying as "503 Service Unavailable"

Within the WebMonitor "Performance Browser Home" dashboard, certain transactions are correctly returning a "503 - Service Unavailable" as the last...

Revised: August 24, 2022
4296216 - WebMonitor Transaction not reporting correctly

WebMonitor URLs are not reporting data correctly: - In FMS Dashboards | Web Monitor | Performance Browser | ...Response Time Trend, for a monitored...

Revised: August 24, 2022
4257962 - Webmonitor URL changed but the old URL still remains in the transaction

After changing the monitored URL in the WebMonitor administration dashboard, the old URL still remains in the transaction and alarms ("Page is not...

Revised: August 24, 2022
4352066 - WebMonitor and SSL websites - how to configure WebMonitor agent to connect to a url using ssl

WebMonitor and SSL websites - how to configure WebMonitor agent to connect to a url using ssl (without certificates)?

Revised: August 24, 2022
4351864 - WebMonitor transaction are not displayed on the Performance dashboard

The Webmonitor transactions are created successfully. The agent manager is collecting data as seen in the logs but transactions are not shown on...

Revised: August 24, 2022
4351277 - Webmonitor cannot monitor the Sharepoint URL

Webmonitor cannot monitor the Sharepoint URL and receiving the below error in webmonitor dashboard. HTTP Status is 401 -Unauthorized

Revised: August 24, 2022
4330860 - Webmonitor shows main websites with status 503, 504 and 404 errors

Main websites have status 503, 504 and 404 errors and firing alarms, while the Execution Success Rate shows successful.

Revised: August 24, 2022
4319376 - WebMonitor support for websites/urls using a TLS version higher than 1.0

Does WebMonitor support websites/urls with a TLS version higher than 1.0?

Revised: August 24, 2022
4265069 - WebMonitor reports "HTTP 500 (Internal Server Error)" for URL that contains JSON data.

WebMonitor reports "HTTP 500 (Internal Server Error)" for URL that contains JSON data.

Revised: August 24, 2022
4257822 - Webmonitor response when encountering security certificate

How does WebMonitor process URLs that returns: There is a problem with this website's security certificate?  The Web Monitor agent does not seem to...

Revised: August 24, 2022
4247708 - WebMonitor Response Time graphs not populating

URLs are no longer showing response time in the graphs in the performance browser, though the last execution time appears to be current and...

Revised: August 24, 2022
4353720 - Webmonitor agent is not collecting data for URL

Webmonitor agent has failed to collect data with following error in the logs: ECHO    <WebMonitorAgent/5.6.11/WebMonitorAgent/WebMonitorAgent_on...

Revised: August 24, 2022
4353097 - WebMonitor Agent dashboards. Urls links are cut off and do not display the entire url.

When browsing through the path below: Admin Console | Operating Systems | WebMonitor | - our urls are long - example: http://www...

Revised: August 24, 2022
4347760 - WebMonitor always fails on a page that can be accessed by other browser at all times.

Customer has a web page that they can access with FireFox, Chrome and IE, but every time WebMonitor tries to access the page it fails.

Revised: August 24, 2022
4312782 - WebMonitor agent and service alarms

Adding a WebMonitor agent to a Foglight service. If an alarm is raised by this agent the alarm appears in the alarm dashboard but the state of the...

Revised: August 24, 2022
4296470 - WebMonitor agent shows error 400 but wget returns 200.

Problem: Webmonitor agent had warning of 404 error for a monitored URL but either using browser or running wget the page responded 200 status...

Revised: August 24, 2022
4284429 - Webmonitor agent shows 'not implemented" error in the data browser

Webmonitor agent shows 'not implemented" error in the data browser

Revised: August 24, 2022
4258344 - Webmonitor agent cannot access web page - http return code 403 (Forbidden)

Webmonitor agent is not able to access the configured webpage. The connection via a browser works, but the agent cannot connect. In the log file...

Revised: August 24, 2022
4258065 - WebMonitor agent reports "401 - Unauthorized" when attempting to monitor a WebSite.

WebMonitor agent reports  "401 - Unauthorized" when attempting to monitor a WebSite. A "Username and Password" credential was created for...

Revised: August 24, 2022
4257945 - WebMonitor agent can't monitor URL that is not web based. Error 500 reported

"Error 500" is reported by the WebMonitor agent when attempting to monitor a URL that is used for an application that is not Web based.  The...

Revised: August 24, 2022
4352917 - Weblogic server and Applications shows down status when it is actually collecting data

Weblogic server and Applications shows down status on the Custom Applications Dashboard  when it is actually collecting data. Following error can...

Revised: August 24, 2022
4352860 - Weblogic Server not started after instrumentation

Weblogic Server 12.1.3 is failed to start after an instrumentation with JavaEE 5.9.7.1 with the following error: ERROR An unexpected error...

Revised: August 24, 2022
4275048 - WebMonitor -- how to update the proxy type to https?

From the drill down box, no https can be selected in the agent properties. Environment: FMS 5.7.5 // WebMonitor 5.8.5 

Revised: August 24, 2022
4251847 - WebMonitor 'Transaction Availability Check' rule started generating false alerts after some network changes had been made

Foglight for Webmonitor is generating false alerts. There is 'Expected Content' configured for that Transaction. So if the specified text is not...

Revised: August 24, 2022
4240161 - WebMonitor - Lost transaction names after upgrading web monitor cartridge to 5.9.2

After we upgraded Web Monitor to version 5.9.2, all the Transaction names disappeared from the web monitor UI screens such as 'Web Monitor...

Revised: August 24, 2022
4218097 - Weblogic startup errors- "ERROR IOException caught during select"

When starting the weblogic server on a Solaris machine, the following error appears in the agent preinstrumentation log: 2009-09-02 08:28:01...

Revised: August 24, 2022
4354732 - Weblogic Application Server fails to start successfully

Weblogic Application Server fails to start successfully with following error found in the application system logs: 2014-06-26 14:21:58.431 ERROR...

Revised: August 24, 2022
4351894 - Weblogic Application server is not starting after JavaEE instrumentation

Weblogic Application server is not starting after JavaEE instrumentation and failed with the following error: YYYY-MM-DD HH:MIN:SEC ERROR An...

Revised: August 24, 2022
4323759 - Weblogic LogFile name is not unique when there are multiple weblogic domains on same host

When there are multiple weblogic domains on the same host, with similar server names (eg. AdminServer). log file name for weblogic agents...

Revised: August 24, 2022
4265295 - WebInspect reports "HTTP Verb Tunneling" (11534) vulnerability for Foglight 5.9.5

WebInspect reports "HTTP Verb Tunneling" (11534) vulnerability , CWE 749, for Foglight 5.9.5

Revised: August 24, 2022
4243415 - Weblogic admin server is failing to start due to "Deadlock detected"

When restarting the Weblogic Admin server, it is failing with the following error in the logs: Thread '[ACTIVE] ExecuteThread: '12' for queue...

Revised: August 24, 2022
4320660 - Web Monitor explanation of metric values

Hello what do the following mean and where are they getting their metric value: #serviceAvailability#,  #pageAvailability#. I am getting some...

Revised: August 24, 2022
4252289 - Web Monitor to bypass 401 Unauthorized error

There are a list of URLs that requires user authentication, and the agent fails with 401 - Unauthorized.  It is known that there is a need to...

Revised: August 24, 2022
4328372 - Web Monitor 5.8.5.1 release

This release should only be applied if your system is affected by the following defects:  • Lost Web URLs from the Performance Browser...

Revised: August 24, 2022
4265370 - Web Monitor data displayed incorrectly on Federation Master for URLs from multiple Child FMSs.

When the same URL is monitored by Web Monitor agents reporting to different Child Foglight Management Servers (FMSs), the information for the URL...

Revised: August 24, 2022
4259048 - Web monitor agent cannot monitor a page with credentials

Webmonitor agent unable to monitor a page that requires credentials before opening a page.

Revised: August 24, 2022
4320483 - Web Console | Administration | (any page selection) momentarily displays then disappears.

This issue only observed with IE8, Firefox did not exhibit these problems. What is occurring for example is that when selecting the...

Revised: August 24, 2022
4279506 - Web Certificate support SHA-2

What is the plan to move to customers using the SHA-2 hash for the web certificates?  We are phasing out the use of SHA-1 certificates and would...

Revised: August 24, 2022
4352151 - We want to add the name/path of the Log file and the match hit string to the email notification subject line

We want to add the name/path of the Log file and the match hit string to the email notification subject line (mail.subject). The body of the...

Revised: August 24, 2022
4314412 - We have zero swap space allocated in our servers and we want no alarms for low swap.

We have a number of virtual machines which have been build explicitly (Intentionally) with no swap space allocated. This results in a permanent...

Revised: August 24, 2022
4261162 - We have some old Virtual Centers listed in the VMWare agent drop down list. How can I remove the

Question: We have some old Virtual Centers listed in the VMWare agent drop down list. How can I remove them?

Revised: August 24, 2022
4345878 - We are seeing a SSL connection error rate of less than 100% and Invalid SSL key messages.

Under the “Server by Port” metric in FxM and under the APM appliance health sniffer details, you can see that there is some SSL error rate less...

Revised: August 24, 2022
4353823 - We are not seeing our Websphere Workmanager Thread Pool usage metrics showing up in Foglight.<

We are not seeing our Websphere Workmanager Thread Pool usage appear where the documentation says it should be: Foglight Admin Console...

Revised: August 24, 2022
4328216 - WCF- Large Data Set Lower Limit setting missing from Row Oriented Tables

When tuning a Row Oriented table in WCF there is are options that help with handling the performance of large data sets. One of these, according...

Revised: August 24, 2022
4347702 - WAS App servers don't start after java agent install.

App servers don't start after java agent install.  The JavaEE nodeagent connects, but the appserver agents won't start.

Revised: August 24, 2022
4265502 - Warning alarms were triggered from the Monitored Host rule instead of Critical alarms when hosts were rebooted.

Warning alarms were triggered from the Monitored Host rule instead of Critical alarms when hosts were rebooted.   Ping is enabled so Critical...

Revised: August 24, 2022
4326175 - WARN:Method com.XX.XX.core.model.impl.RacsetHistoryImpl_$$_javassist_623.equals(Ljava/lang/Obj

While instrumenting application Server with Java Cartridge, the following WARN messages fill up the log: 2010-11-11 20:45:49.173 WARN    [main...

Revised: August 24, 2022
4314080 - WARN: "VMwareVirtualMachineCPUMetricsCalculator - Invalid value for Processor Utilization, Metric value is not valid NaN" is populating within the FMS logs

Within the Foglight Management Server (FMS) logs, the following is populating at regular intervals: YYYY-MM-DD HH:MM:SS.SSS WARN [vmware...

Revised: August 24, 2022
4264840 - Warn:Configuration loaded from Nexus could not be cached.

What does this startup error mean? WARN The configuration agent-type/appserver which was loaded from the Nexus could not be cached in /opt...

Revised: August 24, 2022
4345684 - WARN Message "Method ... is configured to be instrumented by more than one user configurable m

What does the following message mean? 2011-01-08 22:15:21.266 WARN  Method com.something.rfuiServer.function.   Function.run()V is configured...

Revised: August 24, 2022
4295580 - Walk through creating a custom dashboard or report

What is Support's policy on creating custom dashboards or reports?

Revised: August 24, 2022
4309157 - WADL URL is incorrect when the server URL changes

After upgrading the Foglight Management Server (FMS) an error message similar to the following appears in the FMS log ERROR [Action-5-thread-3...

Revised: August 24, 2022
4316083 - Vulnerability scan report on FTR/FTP intelligent agent’s web services.

The problem is related to security vulnerability finding on Foglight FTR/FTP intelligent agent’s web services. The Foglight FMS version: 5.9.5 The...

Revised: August 24, 2022
4299814 - Vulnerability CVE-2015-4000 found on Management server

A security scan found vulnerability  CVE-2015-4000 on Foglight Management Server SSL ports 8443 and 4444 .

Revised: August 24, 2022
4252829 - Vulnerabilities found: HTTP TRACE / TRACK Methods, Multiple Cross-Site Scripting and Jetty Information Disclosure

When running a vulnerability scan the following vulnerabilities appear: HTTP TRACE / TRACK Methods Enabled CVE ID: CVE-2004-2320, CVE-2010...

Revised: August 24, 2022
4286344 - VMwarePerformance agent did not fire any alarm notifying VMware services were down on vCenter server

VMwarePerformance agent did not fire any alarm notifying VMware services were down on vCenter server

Revised: August 24, 2022
4285768 - VMwareView agent not collecting data after upgrading to 5.6.16.1 due to error returned by Get-LocalSession command

VMwareView agent not collecting data after upgrading to 5.6.16.1 due to error returned by Get-LocalSession command

Revised: August 24, 2022
4285356 - VMWVirtualMachineHostStorage topology object causing high number of churns for property virtualDisks

VMWVirtualMachineHostStorage topology object causing high number of churns for property virtualDisks

Revised: August 24, 2022
4280520 - VMwareView UI showing zero User sessions.

User Session count is "0" in VMware View Environment dashboard. Agent DEBUG log shows that it is collecting remote user sessions data from...

Revised: August 24, 2022
4221834 - Vmware: Change Events is not processing

Vmware:  Change Events is not processing Agent logs show: <agent manager unique ID>/VMwarePerformance/5.6.15.1/VMwarePerformance/<vmware agent...

Revised: August 24, 2022
4294060 - VMware Virtual Machine Hosts don't display Logical Disk Information

Missing information like Logical Disk space utilization is missing. VMware Tools is running on affected Virtual Machines.

Revised: August 24, 2022
4292944 - VMware View agent support for non matching DNS & NETBIOS names of AD domain

VMware View agent support for non matching DNS & NETBIOS names of  AD domain.

Revised: August 24, 2022
4286314 - VMware/Horizon Pools dashboard does not populate complete data

If the Display name of VMware/Horizon pool contains a special character like "&"  or the pool is empty then Horizon Pools dashboard in Foglight...

Revised: August 24, 2022
4285436 - VMware View Connection agent fails to start due to Kerberos Authentication failures caused by too great Clock skew

VMware View Connection agent fails to start due to Kerberos Authentication failures caused by too great Clock skew. Below error is logged in Agent...

Revised: August 24, 2022
4280560 - VMware/Horizon View agent 5.6.16.x stops collecting data after the Agent Manager hosting the agent is upgraded to ver 5.8.5.2

VMware/Horizon View agent stops collecting data after the Foglight Agent Manager (FglAM) hosting the agent is upgraded to ver 5.8.5.2 even though...

Revised: August 24, 2022
4306247 - VMWare Summary and Resource Information

For some Virtual Machines the VMWare Summary and Resource Information does not show the complete information or shows wrong information. For...

Revised: August 24, 2022
4285329 - VMware tools alarm

Why does VMware tools alarm keep firing?

Revised: August 24, 2022
4243427 - VMWare rules are not visible on the Federation Master

The VMWare rules are not appearing in the Rule Management dashboard of the Federator Fogight Management Server (FMS).  The VMWare cartridge is...

Revised: August 24, 2022
4228370 - VMware SRM (Site Recovery Manager) offline images count as Foglight Evolve license

VMware SRM (Site Recovery Manager) offline images count as Foglight Evolve license

Revised: August 24, 2022
4213760 - VMware scheduled job ran longer than its fixed rate and misfire may be a result of system clock drift

The following two messages can be observed from the Agent Manager logs:  Collector.esxHardwareCollection scheduled job ran longer [427,995 ms...

Revised: August 24, 2022
4210732 - VMware Processes dashboard prompts to 'Add monitoring' when a WindowsAgent has been configured

The Processes tab, within the VMware Explorer dashboard for a VCenter, does not display any data despite the creation of a WindowsAgent...

Revised: August 24, 2022
4306228 - VMware Metric or Data discrepencies

Several show significant differences in resource utilization, some are indicating maximum CPU utilization while others are showing acceptable...

Revised: August 24, 2022
4303783 - VMware machine primary IP address in Foglight is different than in vSphere

A. Go in FVE(Foglight for Virtualization Enterprise) under  Home │ VMware Environment B. Locate the Virtual Machine in question, then click on...

Revised: August 24, 2022
4292968 - VMware Optimizer Snapshots dashboard is slow

While navigating to VMware │ VMware Environment, clicking on Optimizer tab and then Snapshots tile it becomes really slow.

Revised: August 24, 2022
4280146 - VMware Performance agent authentication issues due to credentials not properly imported into Lockbox

Starting with VFVE 8.3/VMware cartridge version 5.6.16, VMwarePerormance agent user credentials are stored in a lockbox instead of hard-coding in...

Revised: August 24, 2022
4323968 - VMWare Environment_OLD dashboard when upgraded

After upgrading Foglight for Virtualization Enterprise Edition or Foglight, links under Homes display VMWare Environment_OLD & VMWare Environment...

Revised: August 24, 2022
4316249 - VMware Explorer topology search shows a duplicate ESX host

When searching for an ESX host in VMware Explorer (topology search), duplicate ESX hosts are returned. As per the search result, it appears there...

Revised: August 24, 2022
4315190 - VMware ESX hosts are not displayed within License Control dashboard

After adding/selecting and saving the required ESX hosts within the License Control dashboard (VMware Environment | Administration tab | License...

Revised: August 24, 2022
4217426 - Vmware Environment| Monitoring: No valid Domains were found for the Domain Viewer

Vmware Environment| Monitoring:  No valid domains were found for the Domain Viewer; either the list of domains was empty, or the provided domains...

Revised: August 24, 2022
4216658 - VMware Explorer Process Administration

VMware Explorer Process Administration

Revised: August 24, 2022
4331567 - VMware Environment dashboards shows no data in all dashboards

The VMware dashboards drill downs are grayed out and no data is being displayed in the VMware dashboards. Reviewing the agent logs the following...

Revised: August 24, 2022
4314490 - VMware Environment dashboard shows zero count for Resource Pools, Datastores and Virtual machines

Within the VMware Environment dashboard, it shows a 'zero' count for Resource Pools, Datastores and Virtual machines. However, when navigating to...

Revised: August 24, 2022
4296358 - VMware Environment dashboard displays component tiles as blank (0 values)

After upgrading the Foglight for VMware cartridge, the  component tiles  in the VMware Environment dashboard are blank (display 0 values). The...

Revised: August 24, 2022
4219268 - Vmware Environment> ESX host > explore > SAN Data Topology not displaying (Exceed Connection Limit)

Vmware Environment> ESX host > explore > SAN Data Topology not displaying (Exceed Connection Limit)

Revised: August 24, 2022
4217329 - Vmware Environment: FAQts: Clusters Names shortened.

Vmware Environment| FAQts| All Questions| Which Clusters have the most available CPU?   Clusters Names shortened.  Extending the columns does not...

Revised: August 24, 2022
4320114 - Vmware Disk data missing in monthly reports

VMware Disk data is missing in monthly reports. Some data is being collected some are not on the Virtual Machine Disk Addition – Detail report.

Revised: August 24, 2022
4244114 - VMware dashboard fails to display after cartridge upgrade

VMware dashboard fails to display after cartridge upgrade. Error generated in VMware | VMware Environment | Capacity Management dashboard...

Revised: August 24, 2022
4233577 - VMWare dashboard displays differnt VM count comparing to VC.

Number of VMs (Virtual Machines) displayed in the VMWare dashboard is different than shown in the VC (Virtual Centre)

Revised: August 24, 2022
4217337 - Vmware Dashboards: Data Gaps in Dashboards

Vmware Environment Dashboards:  Data Gaps seen throughout the graphs in Vmware environment. 

Revised: August 24, 2022
4348962 - VMWare agents stops collecting data frequently and the virtual machines need to be restarted for the agent to start data collection.

VMWare agents stops collecting data frequently and the virtual machines need to be restarted for the agent to start data collection. Below error...

Revised: August 24, 2022
4328219 - VMware Cartridge Failed to insert value of metric xxxxxxxxxx java.lang.RuntimeException: Invalid double value: NaN

FMS and FGLAM log has these repeated errors. 2015-10-08 11:54:52.979 ERROR [Persistence-2-thread-1604] com.quest.nitro.service.persistence.obs...

Revised: August 24, 2022
4275377 - VMware agents are using VC sessions and not releasing them promptly

Sessions established by VMware Performance agent to monitored vCenter are not getting Closed resulting in multiple Idle sessions

Revised: August 24, 2022
4216648 - VMware cartridge upgrade fails because of duplicate vmID/MOR

In some cases the upgrade of the VMware cartridge fails with below error: Could not complete the requested operation. An Object with the name...

Revised: August 24, 2022
4331190 - VMWare agent not activatable after setting up maximum JVM heap size

User is unable to monitor VMWare environment as agent is not activating after setting up maximum JVM heap size. Agent Manager logs...

Revised: August 24, 2022
4323738 - VMWare agent not collecting data for ESX hosts

The VMware agent is being used to monitor a number of Virtual Machines. The values being collected are either "N/A" or 0.0. There are no errors in...

Revised: August 24, 2022
4280208 - VMware agent stops collecting data due to disassociated lockbox/credentials

VMware agent stops collecting data due to disassociated lockbox/credentials. An entry similar to below is logged in the logs: INFO    [Quartz[0...

Revised: August 24, 2022
4280215 - VMWare Agent setup wizard is not detecting/recognizing existing credentials

We already have setup some agents that are using a credential of type Domain, User Name and Password. We are trying to add a VMware agent and want...

Revised: August 24, 2022
4280144 - VMware Agent package deployment fails due to insufficient memory on the Agent Manager (FglAM) server due to insufficient memory

VMware Agent package deployment fails due to insufficient memory on the Agent Manager (FglAM) server due to insufficient memory. Below message is...

Revised: August 24, 2022
4353689 - VMWare agent is not collecting any data

VMWare agent is not collecting any data and failed with an error below: YYYY-MM-DD HH:MIN.088 ECHO    ERROR [Quartz[0]-23] com.quest.agent.esx...

Revised: August 24, 2022
4285191 - VMware Agent has entered an invalid state and is unable to proceed with normal operation

VMW Agent Messages: Agent message. virtualcenter.company.org. The agent has entered an invalid state and is unable to proceed with normal operation...

Revised: August 24, 2022
4280104 - VMware agent fails to collect Logical Disk metrics due to NPE error caused by the result of empty affinity/anti-affinity rule configured in vSphere

VMware agent fails to collect Logical Disk metrics due to NPE error caused by the result of empty affinity/anti-affinity rule configured in vSphere.

Revised: August 24, 2022
4275212 - VMware Agent encounters ClassCastException error if a VM disk is using raw device mapping

VMware Agent encounters ClassCastException error if a VM disk is using raw device mapping. Below error is logged in agent log: ERROR   [Quartz[0...

Revised: August 24, 2022
4272349 - Vmware agent for Windows2008 R2 installation failure

While supplying the credentials during the install of vmware, the following error occurs "Error Connecting w/Credentials Supplied. Error...

Revised: August 24, 2022
4245855 - VMWare agent is not able to connect to the vCenter - Error: String index out of range: -17

The VMWare agent is not able to connect to the vCenter and the following error appears in the log file: --- 2019-07-31 18:10:03.395 ERROR [FglAM...

Revised: August 24, 2022
4286442 - VMWare agent did not collect any data for VCenter 6.0

Below errors were seen in the logs and the VMWare agent did not collect any data 2016-08-25 14:01:25.966 ECHO    <VMwarePerformance/5.6.10...

Revised: August 24, 2022
4266049 - VMware 5.8.2.1 Hotfix

VMware 5.8.2.1 Hotfix

Revised: August 24, 2022
4219366 - Vmware Agent 5.6.11 appears to be collecting twice

Vmware Agent 5.6.11 appears to be collecting twice

Revised: August 24, 2022
4303421 - VMW Virtual Machine Packet Loss rule fires many alarms

Many alarms are being triggered by the rule: VMW Virtual Machine Packet Loss This is the alarm message: Network Packet Loss. Network packet...

Revised: August 24, 2022
4271073 - VMW Virtual Machine Logical Drive Estimated Fill Time Rule vs Storage tab in vmExplorer dashboard

Value reported by an alarm from VMW Virtual Machine Logical Drive Estimated Fill Time does not match with corresponding value displayed on Stoage...

Revised: August 24, 2022
4351299 - VMW Phantom snapshots rule does not raise alarms.

VMW Phantom snapshots rule does not raise alarms even though the alarm condition is met.

Revised: August 24, 2022
4303157 - VMW Virtual Machine CPU Utilization rule not firing alarm

Rule: VMW Virtual Machine CPU Utilization is not firing alarm regarding the CPU utilization

Revised: August 24, 2022
4294242 - VMW Stale Data Management Rule

What does VMW Stale Data Management Rule do?

Revised: August 24, 2022
4293197 - VMW Virtual Machine CPU Utilization fires alarms with low percentages

Alarms with low values can be seen, as an example below: CPU Utilization. Unusual CPU utilization: 9%. Virtual machine "x" is outside the normal...

Revised: August 24, 2022
4327305 - VMW Distributed Virtual Port Group Available Ports

How does the  rule:VMW Distributed Virtual Port Group Available Ports work? How to tweak that best suits the environment?

Revised: August 24, 2022
4267962 - VMW Cluster Redundancy Rule Explanation

Help understanding the warning condition logic for this rule and confused by the RCRcpu and RCRmem variables and their associated IF clause in the...

Revised: August 24, 2022
4211826 - VMW Datastore Space Available rule reports incorrect unit (as MB instead of GB) in the alarm email notification

VMW Datastore Space Available rule reports incorrect unit (as MB instead of GB) in the alarm email notification Alarm message:  Datastore...

Revised: August 24, 2022
4271193 - vmnic status does not update when network adapter status is Down on ESXi host.

There's a topology object VMWDistributedVirtualSwitchHostMemberPnicSpec which shows status as either ACTIVE, PASSIVE, STANDBY, NOT_CONNECTED. But...

Revised: August 24, 2022
4245071 - vmExplorer dashboard reports different CPU and Memory utilization than OS Perfmon (performance Monitor)

vmExplorer dashboard reports different CPU and Memory utilization than OS Perfmon (performance Monitor)

Revised: August 24, 2022
4317559 - Virtualization Overhead too high alarm says that the overhead is 300%

Since the update of VCenter to 6.5 the virtualization overhead monitor now says that the overhead is almost 300%, where before it was closer to 2...

Revised: August 24, 2022
4301920 - Virtualization - OS Cluster resides on different Data center

Foglight for Oracle supports monitoring OS clusters residing on VMware machines only in the configuration of one OS cluster node per data center...

Revised: August 24, 2022
4228750 - Virtualization Support Policy

Virtualization Support Policy - If one is installing standard Foglight on a virtual server, one must reserve resources so that it functions as a...

Revised: August 24, 2022
4266193 - Virtual Switch/vSwtich tile does not show up after FVE 7.2 upgrade

Virtual Switch/vSwtich monitoring is a new feature FVE 7.2 introduced.  In some situations, the vSwitch tile may not show up after FVE 7.2 upgrade...

Revised: August 24, 2022
4314136 - Virtual Machines are displayed as powered on when they're powered off

A limited number of Virtual Machines (VMs) within a VMware environment are 'powered off', but are displayed as being 'powered on' within Foglight.

Revised: August 24, 2022
4293174 - Virtual Machines display hostname instead of FQDN

Virtual Machines display only hostname, which might be the same in case of production vs QA environments. e.g.  app1.qa.acme.com vs. appl1.dev...

Revised: August 24, 2022
4242895 - Virtual memory size for some windows processes are higher than the total physical memory

Memory, Virtual Size (Avg) for some windows processes are higher than the total physical memory assigned to the windows host.

Revised: August 24, 2022
4314830 - Virtual Machine Health Check

When looking at Virtual Machine Health ( Environment Overview -> Getting Started TAB ) how does Foglight determine what VMs have low...

Revised: August 24, 2022
4304922 - Virtual Machine Capacity Trending report

Is there a way to have a report for VM Capacity trending. Similar to what the Datastore Capacity Trending report does, but specific for a single...

Revised: August 24, 2022
4294693 - Virtual Machine OS Uptime Dashboard or Report

How to build Virtual Machine OS Uptime Dashboard?

Revised: August 24, 2022
4281124 - Virtual Machine Quick View dashboard does not sort the VMs as in previous versions

"Virtual Machine (VM) Quick View" dashboard does not sort the VMs alphabetically as was done earlier in the previous versions of Foglight of...

Revised: August 24, 2022
4270879 - Virtual Machine property osDisplayName marked as obsolete

Virtual Machine property osDisplayName marked as obsolete. This results in the OS name not being visible in drag and drop.

Revised: August 24, 2022
4321189 - VIrtual Distributed Switch (VDS) using a Converged Network Adapter (CNA) not sending traffic to the Virtual Sniffer

VIrtual Distributed Switch (VDS) using a Converged Network Adapter (CNA) not sending traffic to the Virtual Sniffer even though the Switch was set...

Revised: August 24, 2022
4331676 - Virtual APM Appliance on VMware ESXI DRS cluster

Is there solution to use virtual APM Appliance on VMware ESXI DRS cluster. What are the options?

Revised: August 24, 2022
4325152 - Virtual APM appliance not sending data to the FMS

A virtual APM appliance have been configured. All seems to be correct but there is no data showing up in the FMS (Foglight Management Server) All...

Revised: August 24, 2022
4258733 - Virtual Center Crashed if enable “Historic Data Resume Collection” on vFoglight VMware agent

Virtual Center Crashed if “Historic Data Resume Collection” is enabled in VMware Performance agent

Revised: August 24, 2022
4310236 - Viewing the session or batch job associated with a top sql statement for DB2 in Foglight

How can the top SQL executions for a DB2 database instance along with the database sessions or batch job that ran the top SQL statements be seen in...

Revised: August 24, 2022
4227837 - Viewing SQL statements for a user across multple instances in SQL PI

In SQL PI is it possible to view SQL statements a user is running across multiple instances in one view instead of going to server to server to...

Revised: August 24, 2022
4301744 - Viewing specific and all stored procedure execution statistics in Sybase

How to get statistics for specific stored procedure that might not be in “Top Procedure” list?

Revised: August 24, 2022
4324907 - View NT_IIS statistic "Not_Found_Error" - How are these cache misses collected?

The NT_IIS Agent Web_Table collected a value  under column name Not_Found_Error (value 17876386). The documentation states these are the # of...

Revised: August 24, 2022
4250701 - View not found: system:foglight_hosts.43 - Infrastructure host(s) will not open in Explorer View

After upgrading Infrastructure Cartridge, clicking the "Explore" button within the Infrastructure Dashboard results in this error appearing in red...

Revised: August 24, 2022
4316982 - vFoglight VMware Infrastructure Agent Connector Error: "ConnectFailure Unable to connect to the remote server

vFoglight does not populate with any data. When looking at the VMware Infrastructure Agent Connector logs, the following can be seen: YYYY-MM-DD...

Revised: August 24, 2022
4316724 - vFoglight Connector Error: "ProtocolError The remote server returned an error: (407) Proxy Authentication Required.

The vFoglight VMware Agent is installed on the VC, however, no data is populating within vFoglight. From collector log, the following can be seen...

Revised: August 24, 2022
4315812 - vFoglight for SQL Server Add-On Mode: License Required

After successfully installing the vFoglight for SQL Server cartridge, an issue appears whereby when the Home button for a Database is clicked, a...

Revised: August 24, 2022
4276408 - vFoglight Connector Error: "ProtocolError The remote server returned an error: (413) Data file too long"

Messages seen in the connector.log of the VMWare agent are as follows: 2011-06-08 13:55:43,947 [5] ERROR VirtualESXAgent.DataEnvelope - Failed to...

Revised: August 24, 2022
4265236 - Very large duration values sometimes reported for SSIS packages

Very large duration values are sometimes listed in the Long Running Package alarm and under the Package Execution dashboard of SSIS instances.

Revised: August 24, 2022
4248804 - Version 1.0.7 of the Foglight Web Services cartridge does not appear to be available

On installing Foglight Network Management System (NMS )version 6, a message is received saying that version 1.0.7 of the Foglight Web Services...

Revised: August 24, 2022
4351303 - Veeam agent cannot connect to the Veeam Enterprise backup manager

Veeam agent cannot connect to the Veeam Enterprise backup manager. Below error is seen in the Veeam agent logs when Foglight trys to get the jobs...

Revised: August 24, 2022
4285263 - vCloudDirector Dependencies are constantly deleted / recreated causing severe topology churn

vCloudDirector Dependencies are constantly deleted / recreated causing severe topology churn

Revised: August 24, 2022
4216630 - vCloud environment tiles order and addition of two more tiles

vCloud environment shows the following tiles sorted in this way: Provider VDCs Org VDCs vSphere Resources Organizations vApps Virtual...

Revised: August 24, 2022
4286340 - vCloud Director agent setup fails

vCloud Director agent setup fails and below error is logged in the discovery agent log: 2013-10-30 15:08:55.759 ECHO    <VCloudDirectorAgent/5.6...

Revised: August 24, 2022
4285227 - vCenter Custom attributes not being imported into vFoglight

vCenter Custom attributes not being imported into vFoglight using the new VMware Performance agent

Revised: August 24, 2022
4228328 - VCenter is not showing data in the VMwarePerformance agent dashboard for OVDC with multiple Resource Pools

VCenter is not showing data in the VMwarePerformance agent dashboard for vCloud with multiple clusters

Revised: August 24, 2022
4309801 - Values of the message in the SQL Server backup alarm are null in the Federator

In the Master server in a Federation Environment, navigate to SQL Server Activity | Real-Time page. Click the status icon in Disk Storage tab. It...

Revised: August 24, 2022
4311589 - Validating SQL Server instances added by .regsrvr file fails due to @@SERVERNAME mismatch

When adding SQL Servers to be monitored using Import By File. The DBSS-Installer log may state the .regsrvr ServerName element is not a match for...

Revised: August 24, 2022
4295717 - Validating DB2 agent connectivity and setting connection information

Users can use the Database Management view on the Databases Administration dashboard to manage the list of monitored databases and validate their...

Revised: August 24, 2022
4301261 - Validating database agent privileges after a cartridge upgrade

After upgrading a database cartridge some of the agent collections fail with permissions issues.

Revised: August 24, 2022
4295233 - Using the SQL Server (MSSQL) connection test utility

How can the SQL Server agent native connection utility be used to test a connection to a remote SQL Server instance?

Revised: August 24, 2022
4318807 - Using the PostgreSQL Databases, Tables, and Indexes dashboards

What do the PostgreSQL Databases, Tables, and Indexes dashboards represent?

Revised: August 24, 2022
4309875 - Using the Postgresql Server Overview dashboard

What do the PostgreSQL Server Overview and Current Backends dashboards display?

Revised: August 24, 2022
4309167 - Using the PostgreSQL Servers dashboard

The PostgreSQL Servers dashboard displays a row for each PostgreSQL agent instance deployed. This table gives a brief overview of each server’s...

Revised: August 24, 2022
4232461 - Using the PostgreSQL Current Locks and Explain Plan Request dashboards

What do the PostgreSQL agent "Current Locks" and "Explain Plan Request" dashboards display?

Revised: August 24, 2022
4231329 - Using the PostgreSQL Statements and Statement Details dashboards

What do the PostgreSQL "Statements" and "Statement Details" dashboards display?

Revised: August 24, 2022
4228392 - Using the PostgreSQL Functions and Tablespaces dashboards

What do the PostgreSQL Functions and Tablespaces dashboards display?

Revised: August 24, 2022
4227601 - Using the PostgreSQL Replication and Background Write dashboards

What do the PostgreSQL Replication and Background Write dashboards represent?

Revised: August 24, 2022
4301771 - Using the Oracle SYS account as login credentials

When adding a ORACLE database to monitor, the install throws an error that SYS can only be used as SYS as sysdba. When this name it used, the...

Revised: August 24, 2022
4289660 - Using the Oracle connection utility

How can the Oracle agent native connection utility be used to test a connection to a remote Oracle instance?

Revised: August 24, 2022
4229331 - Using the MongoDB Replication, Users and Roles, and MongoDB Object Cleanup dashboards

What do the MongoDB Replication, Users and Roles, and MongoDB Object Cleanup dashboards represent?

Revised: August 24, 2022
4229049 - Using the MongoDB servers, Replica Sets, and MongoDB Clusters dashboards

What do the MongoDB servers, Replica Sets, and MongoDB Clusters dashboards represent?

Revised: August 24, 2022
4228685 - Using the MongoDB WiredTiger, Operations, and Memory dashboards

What do the MongoDB WiredTiger, Operations, and Memory dashboards display?

Revised: August 24, 2022
4228676 - Using the MongoDB Server Overview and MongoDB Databases dashboards

What do the MongoDB Server Overview and MongoDB Databases dashboards display?

Revised: August 24, 2022
4228889 - Using the MongoDB Journal, Locks, and Profiled Operations dashboards

What do the MongoDB Journal, Locks, and Profiled Operations dashboards represent

Revised: August 24, 2022
4228880 - Using the MongoDB Collections and Collection Statistics dashboards

What do the MongoDB Collections and Collection Statistics dashboards display?

Revised: August 24, 2022
4301694 - Using the f4registry function with the Sybase cartridge

Does the f4registry function still work with the Sybase cartridge?

Revised: August 24, 2022
4308382 - Using the DB2 agent Diagnostic Log configuration

Use the Diagnostic Log view to configure the retrieval and display settings for the Log panel. In addition, this view is used to define default...

Revised: August 24, 2022
4307653 - Using the database agent administration panel (SQL Server, Oracle, DB2)

How to use the database agent administration panel after doing the following steps Navigate to the Databases Dashboard Select one or more...

Revised: August 24, 2022
4307630 - Using the custom UDC collection name in capital letters causes a problem

In the Global Administration | User-defined Collections screen, it is possible to create two collections that bear the same name with a...

Revised: August 24, 2022
4227720 - Using the DB2 connection utility

How can the DB2 agent native connection utility be used to test a connection to a remote DB2 instance?

Revised: August 24, 2022
4226233 - Using the Databases Dashboard

This  knowledgebase article describes the various components of the Databases dashboard. 

Revised: August 24, 2022
4226468 - Using the Alarm Templates Dashboard

What are the main features of the Alarm Templates dashboard in Foglight 6.0 and higher?

Revised: August 24, 2022