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Foglight Services

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Our value in delivering services is driven by our people.

Every one of our consultants is assigned to deliver services within specific solutions based on their unique skills and experience. By allowing individuals to specialize within appropriate solution-sets and interrelated technologies, we build a level of expertise most services organizations simply cannot offer.

You can rely on our Professional Services team and our global network of service delivery partners to work with your team to:

  • Assess your current environment to align your technology and business requirements
  • Build a project plan tailored to your requirements with clearly defined expectations
  • Successfully configure, integrate and deploy the solution for maximum results
  • Provide knowledge transfer and promote user adoption for full value
  • Foglight to Remedy Integration Services Pack

    The Foglight to Remedy Integration Services Pack provides those who use BMC Remedy for their service management system with an integration toolkit for forwarding Foglight alarms to Remedy. With its well-defined scope and fixed price, this service pack is a cost effective way of providing you with a faster implementation than a full consulting engagement, making it flexible for your business needs.Benefits:Save valuable time and money with a well-defined process for Remedy integrationQuickly and easily deploy and configure the integration toolkit with help from expertsOvercome internal resource constraintsReview best practices and get help...

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  • Foglight Health Check

    The Foglight Health Check will help you identify potential issues with your Foglight deployment and find ways to remediate them quickly for ongoing top performance of your solution. During the health check, our experts provide a technical assessment of your deployment to identify and prioritize system improvements. We will share expert knowledge with your IT staff members to make sure everyone is aware of the full potential of your solution and, ultimately, to ensure that your deployment is working as efficiently as possible. Benefits:Identify existing issues and bottlenecksUncover current performance, configuration and availability...

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  • Foglight for Virtualization Enterprise Edition (FVE) Quickstart Service Offering

    Foglight for Virtualization Enterprise Edition (FVE) Quickstart Service OfferingThe Foglight for Virtualization Enterprise Edition (FVE) Quickstart service offering consists of (i) one (1) prepaid eight - hour day (“Day”) of architecture assessment and three (3) prepaid eight - hour days of consulting during which we will provide services to assist Customer with the architecture, deployment and configuration of the Foglight for Virtualization Enterprise Edition (the “Activities”); and (ii) one - half (0.5) day of project coordination service. The project management shall be provided over the course of providing the Activities.

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  • Foglight for Virtualization Implementation Architecture Service Offering

    This services offering consists of two (2) prepaid eight - hour days (“Day”) of architecture assessment. The objective is to assist customer in designing a sustainable Foglight for Virtualization infrastructure architecture.

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  • Foglight for Virtualization Quickstart Service Offering

    This services offering consists of (i) two (2) prepaid eight - hour day (“Day”) of architecture assessment and six (6) prepaid eight - hour days of consulting during which we will provide services to assist Customer with the architecture, deployment and configuration of the Foglight for Virtualization Enterprise Software (the “Activities”); and (ii) one (1) day of project management.

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  • Foglight to ServiceNow Integration Services Pack

    The Foglight to ServiceNow Integration Service Pack provides those who use ServiceNow for their service management system with an integration toolkit for forwarding Foglight alarms to ServiceNow. With its well-defined scope and fixed price, this service pack is a cost effective way of providing you with a faster implementation than a full consulting engagement, making it flexible for your business needs.Benefits:Save valuable time and money with a well-defined process for ServiceNow integrationQuickly and easily deploy and configure the integration toolkit with help from expertsOvercome internal resource constraintsReview best practices...

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