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On Demand Global Settings Current - User Guide

Working with On Demand Overview of On Demand Signing up for On Demand Managing organizations and regions Adding users to an organization Managing your Microsoft Entra tenants and on-premises domains On Demand Home page Configuring settings Documentation roadmap Technical Support

Creating a Quest account and joining an existing On Demand organization

This procedure is for new On Demand users. You do not need to create a Quest account to join an existing On Demand organization. However, creating a Quest account allows you to access On Demand resources such as the support site.

If do not want to create a Quest account or you already have an On Demand account and an administrator has added you to their organization, see Joining an existing On Demand organization.

Prerequisites

The following prerequisites must be met:

•
You must have a valid email account where you can receive a verification email from support.quest.com.
•
An administrator for the organization must have added you to the organization.
To join an organization
1
Go to the web page quest-on-demand.com.
2
On the Welcome to Quest On Demand page, click Sign In with Quest.
3
Click Sign up for a new account.
4
Enter your credentials for your new Quest account. The email and password entered here will be the credentials you use to sign in to On Demand.
5
Click the check box to agree to Quest’s privacy policy and terms of use.
6
Click Sign Up. The We’ve sent you an email page opens.
7
Go to your email account and open the email from support.quest.com.
8
Click on the Verify email address link.
The On Demand home page opens. You are signed in to the organization to which you were added.

Joining an existing On Demand organization

This procedure is for users who want to join an existing organization.

Prerequisites

The following prerequisites must be met:

•
An administrator for the organization must have added you to the organization.
 
* 
NOTE: An administrator can add you to an organization by specifying your Microsoft Entra account. See Joining an existing On Demand organization with an Microsoft Entra account.
•
If multiple On Demand organizations are associated with your email account, you must know the name of the organization to which you want to sign in. After sign in, the Select Organization page is displayed and you must select the organization that you want.
To join an organization
1
Go to the web page quest-on-demand.com.
2
On the Welcome to Quest On Demand page, click Sign In with Quest.
3
Enter your Quest account credentials, and click Sign in.
•
If only one organization is associated with your email account, the On Demand home page opens. You are signed in to the organization to which you were added.
•
If there are multiple organizations associated with your email account, the Multiple Organizations Found page opens with a list of organizations. Click the organization you want and click Select Organization.

Joining an existing On Demand organization with an Microsoft Entra account

You can use your Microsoft Entra account to join an existing On Demand organization. Using your Microsoft Entra account is referred to as federated identity management.

Federated identity management can increase security and lower risk by enabling an organization to identify and authenticate a user once, and then use that identity information across multiple systems, including external partner websites such as On Demand.

Prerequisites
•
An administrator for the organization must have added you to the organization.
•
If multiple On Demand organizations are associated with your email account, you must know the name of the organization you want to sign in to. After sign in, the Select Organization page is displayed where you must select the organization that you want to sign in to.
To join an organization with an Microsoft Entra account
1
Go to the web page quest-on-demand.com.
2
On the Welcome to Quest On Demand page, click Sign in with Microsoft.
•
If only one organization is associated with your email account, the On Demand home page opens. You are signed in to the organization that your were added to.
•
If there are multiple organizations associated with your email account, the Multiple Organizations Found page opens with a list of organizations. Click the organization you want and click Select Organization.

 

Managing your Microsoft Entra tenants and on-premises domains

A tenant is a dedicated instance of Microsoft Entra ID that your Microsoft organization receives and owns when it signs up for a Microsoft cloud service such as Microsoft 365. For more information, see this Microsoft help page.

This section contains information about the following activities involved in setting up your On Demand environment to manage your Microsoft Entra tenants and on-premises domains:

•
Tenants overview
•
Adding tenants
•
Managing admin consent permissions
•
Removing a tenant
•
Managing your on-premises domains
•
Adding an on-premises agent
•
Configuring an agent
•
Automatic updates for on-premises agents
•
Removing an agent
•
Adding an Active Directory domain
•
Removing a domain
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