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NetVault 13.0.2 - Release Notes

Upgrade and compatibility

Licensing: NetVault 13.0.2 uses License Validator, which was not included in any previous releases of NetVault. Before you upgrade to 13.0.2, you must install the new license file on the NetVault server. For more information, see “Upgrading NetVault” in the Quest NetVault Installation Guide.
Previous versions: NetVault 13.0.2 Server installations are backwards compatible with previous releases of the client and plug-ins. However, before you upgrade NetVault Server, download the license file for each licensed plug-in. Without the license file, the plug-in may stop working. For more information, see the Quest NetVault Installation Guide.
NetVault Server OS requirements: The NetVault Server installation is supported on Windows and Linux operating systems. The NetVault Server installation is not supported on Mac OS X and UNIX operating systems. For information about supported operating system versions, see the Quest NetVault Compatibility Guide available at https://support.quest.com/technical-documents. For information on migrating NetVault Server 9.2 from Mac OS X or UNIX to Windows or Linux, see https://support.quest.com/kb/SOL126805.
NetVault Database migration: Upgrade from 9.2 involves the migration of NetVault Database from proprietary format to the PostgreSQL database. The migration can take a significant amount of time depending on the size of your NetVault Database and other factors such as system performance.
Select the correct installation package on Linux and Windows: NetVault offers separate client‑only and server-only installation packages for Linux- and Windows-based systems. Both the server and the client packages are available in hybrid and pure 64-bit versions:
Hybrid server and client packages: The hybrid packages are intended for users who do not have a pure 64-bit-only requirement.
Pure 64-bit server and client packages: The pure 64-bit packages are intended for pure 64-bit operating systems. If you have a specific reason that you cannot use any 32-bit components (for example, you are using a Linux distribution that does not run 32-bit code), use these packages.
netvault-<RYYYYMMMDD>-vx.x.x.x-Server-{LinuxX86Hybrid|WindowsX86Hybrid}: Use this package to install or upgrade NetVault Server on 32-bit or 64-bit systems.
netvault-<RYYYYMMMDD>-vx.x.x.x-Server-{LinuxX86Pure64|WindowsX86Pure64}: Use this package to install or upgrade NetVault Server on pure 64-bit systems.
IMPORTANT: Before installing the hybrid package of NetVault on 64-bit Linux machines, ensure that all the required 32-bit libraries are installed on the system. For more information about the requirements, see the Quest NetVault Installation Guide. The installation process may fail silently if the installer is unable to find the required libraries on the system.
Table 9. Pure64 builds

32-bit

32-bit

X

 

X

 

 

Hybrid

X

 

X

 

 

64-bit

Itanium

 

 

 

X

 

64-bit

 

X

X

 

 

Hybrid

X

X

X

 

 

Pure64

 

 

 

 

X

Licensed plug-ins: After upgrading to the latest version of NetVault, you may be unable to create new backup jobs with previously installed licensed plug-ins. This issue occurs in the following upgrade scenarios:
SNMP Trap Notification Object Identifier (OID): After you upgrade from NetVault 9.2, the OID for the SNMP Trap Notification method is changed.
NetVault Plug-in for NetWare (Plug-in for NetWare): NetVault 10.0 and later do not support Plug-in for NetWare.
Plug-in for VMware and NetVault Plug-in for Hyper-V (Plug-in for Hyper-V): After installing the Plug‑in for VMware or Plug-in for Hyper-V, if you upgrade the NetVault software, you must re‑install the plug-in on that machine. If you do not reinstall the plug-ins, you cannot open the Drives node of a mounted virtual machine to create any new file‑level backup jobs.
Device names containing multibyte characters: After upgrading from NetVault Server 9.2, a device that uses multibyte characters in its name must be removed and added again.

Upgrading from NetVault Backup 12.3

Due to a change in the encryption and decryption algorithm in NetVault Backup, you may experience authentication-related issues after upgrading from NetVault Backup 12.3.0.15.

See the following table for known issues and their possible workarounds.

If “Bulk Blank” for Tape Library or Virtual Tape Library (VTL) fails with an authentication error...

Reset the password using the same existing password. For more information, see “Changing NetVault password” in the NetVault 13.0.2 Administration Guide.

If “Expire All” for DR fails with an authentication error...

Reset the password using the same existing. For more information, see “Changing NetVault password” in the NetVault 13.0.2 Administration Guide.

If backups are not cataloged after an upgrade...

Reconfigure catalog search with the same existing password. For more information, see “Configuring catalog search” in the NetVault 13.0.2 Administration Guide.

If CLI utilities fails with an authentication error...

Reset the password of the NetVault user that you used for CLI using the same existing password. For more information, see “Modifying a user account” in the NetVault 13.0.2 Administration Guide.

If VMware backups or restores fail with an authentication error in the logs...

Reset the password for vCenter or ESX Server using the Edit Server dialog box. For more information, see “Reconfiguring a server” in the NetVault Plug-in for VMware 12.3 User’s Guide.

If you experience authentication issues in other areas of NetVault, reconfigure the password and perform the action again. If the issue continues, contact NetVault Support.

Product licensing

To obtain the license file for your NetVault Server environment, determine the NetVault Machine ID of your main NetVault Server. Also identify the machine IDs of any clients running application plug-ins, such as Oracle, MySQL, PostgreSQL, SQL Server, and Exchange.

You can use the License Management page to install the product license files.

Obtaining a machine ID

2
3
In the Client Details list, note the machine ID for the applicable Server or Client entry.
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