NetVault 13.0.2 - Release Notes

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Quest® NetVault® 13.0.2, Revision 1 About this release

Licensing changes

Enhancements Deprecated features Resolved issues Known issues System requirements

Upgrade and compatibility

Upgrading from NetVault Backup 12.3

Product licensing

Obtaining a machine ID Obtaining a permanent license file Installing a license file

Upgrade and installation instructions More resources Globalization About us

Upgrade and compatibility

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Licensing: NetVault 13.0.2 uses License Validator, which was not included in any previous releases of NetVault. Before you upgrade to 13.0.2, you must install the new license file on the NetVault server. For more information, see “Upgrading NetVault” in the Quest NetVault Installation Guide.

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Previous versions: NetVault 13.0.2 Server installations are backwards compatible with previous releases of the client and plug-ins. However, before you upgrade NetVault Server, download the license file for each licensed plug-in. Without the license file, the plug-in may stop working. For more information, see the Quest NetVault Installation Guide.

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NetVault Server OS requirements: The NetVault Server installation is supported on Windows and Linux operating systems. The NetVault Server installation is not supported on Mac OS X and UNIX operating systems. For information about supported operating system versions, see the Quest NetVault Compatibility Guide available at https://support.quest.com/technical-documents. For information on migrating NetVault Server 9.2 from Mac OS X or UNIX to Windows or Linux, see https://support.quest.com/kb/SOL126805.

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NetVault Database migration: Upgrade from 9.2 involves the migration of NetVault Database from proprietary format to the PostgreSQL database. The migration can take a significant amount of time depending on the size of your NetVault Database and other factors such as system performance.


	NOTE: Before upgrading from NetVault 9.2, purging unnecessary logs can significantly reduce the database migration time. For more information about purging log files, see the Quest NetVault Administrator's Guide.


	IMPORTANT: Before upgrading from 9.2, verify that you created a backup of the NetVault Database. The database format introduced in 10.0 increases the importance of performing NetVault Database backups before upgrading from 9.2. For more information about backing up the NetVault Database with the Plug-in for Databases, see the Quest NetVault Built-in Plug-ins User’s Guide.

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Select the correct installation package on Linux and Windows: NetVault offers separate client‑only and server-only installation packages for Linux- and Windows-based systems. Both the server and the client packages are available in hybrid and pure 64-bit versions:

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Hybrid server and client packages: The hybrid packages are intended for users who do not have a pure 64-bit-only requirement.

These packages let you upgrade from pure 32-bit and hybrid installations of NetVault. The hybrid packages retain binary compatibility with all previous versions of 32-bit and 64-bit plug-ins. These packages also work on 32-bit systems that do not have 64-bit capability.

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Pure 64-bit server and client packages: The pure 64-bit packages are intended for pure 64-bit operating systems. If you have a specific reason that you cannot use any 32-bit components (for example, you are using a Linux distribution that does not run 32-bit code), use these packages.

The pure 64-bit packages cannot be used to upgrade existing pure 32-bit or hybrid NetVault installations. You must remove the existing pure 32-bit or hybrid version and install the pure 64-bit version separately. To reduce confusion, warning messages have been added to both the upgrade and installation packages to ensure that you understand that they are incompatible.

Depending on your OS type, ensure that you select the correct installation package to install the NetVault Server software:

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netvault-<RYYYYMMMDD>-vx.x.x.x-Server-{LinuxX86Hybrid|WindowsX86Hybrid}: Use this package to install or upgrade NetVault Server on 32-bit or 64-bit systems.

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netvault-<RYYYYMMMDD>-vx.x.x.x-Server-{LinuxX86Pure64|WindowsX86Pure64}: Use this package to install or upgrade NetVault Server on pure 64-bit systems.

For client installations, ensure that you select the appropriate package based on your system.


	IMPORTANT: Before installing the hybrid package of NetVault on 64-bit Linux machines, ensure that all the required 32-bit libraries are installed on the system. For more information about the requirements, see the Quest NetVault Installation Guide. The installation process may fail silently if the installer is unable to find the required libraries on the system.

Table 9. Pure64 builds
OS	Core Build	Plug-in
OS	Core Build	32-bit	64-bit	Hybrid	Itanium	Pure64
32-bit	32-bit	X		X
32-bit	Hybrid	X		X
64-bit	Itanium				X
	64-bit		X	X
	Hybrid	X	X	X
	Pure64					X


	NOTE: X = Compatible

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Licensed plug-ins: After upgrading to the latest version of NetVault, you may be unable to create new backup jobs with previously installed licensed plug-ins. This issue occurs in the following upgrade scenarios:

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9.2 -> 10.0 -> any later version

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Pre-9.2 -> 9.x -> any later version

The issue can be fixed by reinstalling the plug-ins. The issue does not occur when you upgrade directly from 9.2 to 10.0.1 or a later version or when you upgrade from any 10.x version without a previous upgrade from 9.2.

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SNMP Trap Notification Object Identifier (OID): After you upgrade from NetVault 9.2, the OID for the SNMP Trap Notification method is changed.

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NetVault Plug-in for NetWare (Plug-in for NetWare): NetVault 10.0 and later do not support Plug-in for NetWare.

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Plug-in for VMware and NetVault Plug-in for Hyper-V (Plug-in for Hyper-V): After installing the Plug‑in for VMware or Plug-in for Hyper-V, if you upgrade the NetVault software, you must re‑install the plug-in on that machine. If you do not reinstall the plug-ins, you cannot open the Drives node of a mounted virtual machine to create any new file‑level backup jobs.

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Device names containing multibyte characters: After upgrading from NetVault Server 9.2, a device that uses multibyte characters in its name must be removed and added again.

Upgrading from NetVault Backup 12.3

Due to a change in the encryption and decryption algorithm in NetVault Backup, you may experience authentication-related issues after upgrading from NetVault Backup 12.3.0.15.

See the following table for known issues and their possible workarounds.

Table 10. Authentication error workarounds
Impacted Area	Resolution
If “Bulk Blank” for Tape Library or Virtual Tape Library (VTL) fails with an authentication error...	Reset the password using the same existing password. For more information, see “Changing NetVault password” in the NetVault 13.0.2 Administration Guide.
If “Expire All” for DR fails with an authentication error...	Reset the password using the same existing. For more information, see “Changing NetVault password” in the NetVault 13.0.2 Administration Guide.
If backups are not cataloged after an upgrade...	Reconfigure catalog search with the same existing password. For more information, see “Configuring catalog search” in the NetVault 13.0.2 Administration Guide.
If CLI utilities fails with an authentication error...	Reset the password of the NetVault user that you used for CLI using the same existing password. For more information, see “Modifying a user account” in the NetVault 13.0.2 Administration Guide.
If VMware backups or restores fail with an authentication error in the logs...	Reset the password for vCenter or ESX Server using the Edit Server dialog box. For more information, see “Reconfiguring a server” in the NetVault Plug-in for VMware 12.3 User’s Guide.