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On Demand Global Settings Current - User Guide

Working with On Demand Overview of On Demand Signing up for On Demand Managing organizations and regions Adding users to an organization Managing your Microsoft Entra tenants and on-premises domains On Demand Home page Configuring settings Documentation roadmap Technical Support

Configuring an agent

After you have installed the agent, you must configure the agent with the on-premises domains to which the agent is connected and the actions the agent can perform.

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Click Tenants in the left navigation bar and select Hybrid Agents.
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Click Edit Configuration.
For example, you could select Modify group membership if you want to be able to assign a user license through an on-premises group in the On Demand License Management module.
Click Add New and add an on-premises domain to On Demand that will be connected to this agent. For information about adding a domain, see Adding an Active Directory domain .
Click Select Existing and select a domain that has already been added to On Demand.
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Click Save.

Editing an agent configuration

After an agent is configured, you can update the agent configuration at any time. When you view an agent tile for a configured agent, you can see the computer on which the agent is installed and the number of allowed actions and the number of connected agents.

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On the agent tile, click Edit Configuration.
For General Information, select Diagnostic Access to allow Quest to review the hybrid agent log files for troubleshooting purposes. This option can be turned on and off as needed.
For actions, you can click Select Actions to update the allowed actions.
For connected domains, you can click either Add Domain or Select Existing to add a new domain for the agent or to connect the agent to an existing domain.

When viewing the information for the configured agent, you also have the option of removing an action or a connected domain.

To remove the action or domain from the displayed agent configuration, click beside the action or domain.

Automatic updates for on-premises agents

If you have an agent installed and running and Quest has released a new version, the agent is automatically upgraded in your environment. When a new version of the agent is available, Quest will generate a package to be distributed to all organizations. Each installed agent will be updated. Updates do not require any manual intervention and the upgrade does not require a system reboot.

Removing an agent

There are two stages in removing an agent:

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Click Hybrid Agents.
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Click Remove Agent.
From Programs and Features click Uninstall/Change on the "Quest On Demand On-Premises Agent", and follow the resulting command prompt.
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