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Archive Manager 5.9.4 - User Guide

Getting started with Archive Manager Searching email Working with messages Standard mailboxes Custom mailboxes My Search Log report Working with hosted Exchange mailboxes

Copy

To copy the message to another folder:
1
Click Copy, and select More Folders.
The dialog box Copy 1 message(s) to folder opens.
2
In the dialog box, select the folder where you want to copy the message to, or create a new folder, and click Copy.
To create a new folder, hover on a mailbox or folder name, and click the more options icon [...] and select New Folder.

Tags

Tags provide a way of categorizing email messages within Archive Manager. This allows you and your organization to share and access your email data more effectively.

To view the tags associated with a message, click Tags.

To add one or more tags:
1
Click Tags and select Add new tags.
2
Click on the text box, and select one or more tags available in the list.
3
Click Submit.

We recommend message tags be added only with the guidance or permission of your system administrator, since these are defined in the Administration area of Archive Manager.

To remove a tag:
1
Click Tags and select the tag you want to remove.
2
Click Yes to confirm.
* 
NOTE: When you add or remove tags, the option Include Parent Messages will be available if you have the permission “Search All Emails”. This allows you to add tags to the messages you select and their parent messages (if any) at the same time, or to remove tags from messages and their parent messages. The parent message refers to the message that contains another message as attachment.

Comment

The Comment option of the message lets you add and view comments related to the selected message.

To add a comment to a message:
1
Click Comment.
2
Enter your comments.
3
Select whether the comment is private.
4
Click Add Comment to save your comment.

View Images

When a message body is reconstructed in the Archive Manger website, a security risk exists when the message body contains external references such as images or cascading style sheets. The Archive Manager website blocks all references to external resources beginning with http:// and https://, except for hyperlinks.

To view the linked images, click View Images in the Toolbar.

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