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Unified Communications Diagnostics 8.6.2 - User Guide

About Unified Communications Diagnostics Getting Started Using the Management Console Introducing Management Console health tests Health tests available from the Exchange organization node
About the Exchange-based health tests Exchange Server Health Test Prerequisites for Exchange Delivery Health Tests Exchange Internal Server Delivery Health Test Exchange Internal Mailbox Delivery Health Test Exchange External Message Delivery Health Test Exchange Modern Message Delivery Health Test Exchange Storage Health Test Exchange Queue Health Test Internal Outlook Web Access (OWA) Availability Health Test External Outlook Web Access (OWA) Availability Health Test Exchange Replication Health Test Exchange System Health Test Active Directory Account Lockout Health Test Exchange Online Connectivity Health Test Exchange Online Mailbox Logon Health Test Exchange Online Message Delivery Health Test Office 365 Subscription Health Test BlackBerry Server Health Test BlackBerry Message Delivery Health Test Creating test mailboxes for Exchange Adding health sets for Exchange System health tests Configuring Exchange impersonation for the Modern Message Delivery health test Registering UC Diagnostics with the Microsoft Azure portal
Health tests available from the Lync/Skype for Business Environment Resolving Problems with Native Tools Launching the Diagnostic Console from the Management Console Launching UC Analytics from the Management Console Diagnosing Problems using the Diagnostic Console UC Diagnostics: Exchange 2007 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2010 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2013 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2016 Diagnostic Console (Plug In) UC Diagnostics: BlackBerry Diagnostic Console (Plug In) UC Diagnostics: OCS Diagnostic Console (Plug In) UC Diagnostics: Lync 2013 or Skype for Business 2015 Diagnostic Console (Plug In) Reporting Using Web Reports Counters with Non-Zero Alarm Values

Managing Missing Objects

If you decommission a server, the server remains in the topology and treeview, but is inactive. You cannot perform any actions on that server. The server is preserved to keep any historical data for Web Reports. If you recommission the server, the server becomes active again.

If the server is no longer required, you can delete it.

To delete a server
•
Right-click the server and select Delete.

Viewing Database Availability Groups (DAG)

If you have DAGs configured in your Exchange organization, the DAGs dialog box displays the following information for each DAG:

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member servers
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mailbox databases that are configured to replicate within the DAG
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database copies for each mailbox database

You can view DAGs for organizations running Exchange 2010 and later.

Prerequisites

To view DAGs, you must meet the following requirements:

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Be part of the domain.
•
Have Windows PowerShell 2.0 or later installed on the Management Console computer.
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Have sufficient rights to connect to the remote Exchange computer and execute PowerShell cmdlets:
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Be a member of the Local Administrators group
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Be a member of the View-Only Organization Management group
To view DAGs
1
From the treeview, right-click the Exchange 2010, 2013, or 2016 organization node.
2
Select Database Availability Groups.

The data that is shown is for informational purposes. You cannot edit the information in the dialog box. To refresh the information, press F5 or close then reopen the dialog box.

In some situations, UC Diagnostics can fail to retrieve some of the information. If this happens, the missing value

•
is displayed as N/A
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is marked with the grey icon
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shows the reason for the failure in the Details column

For more information on DAG, see http://technet.microsoft.com/en-us/library/dd298065(EXCHG.140).aspx.

Introducing Management Console health tests

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Introducing health tests
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Types of health tests
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Creating and configuring health tests
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About server health tests
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Health tests available for multiple platforms
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