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Recovery Manager for Exchange 5.8.3 - User Guide

Getting started Working with storages
About storages Extracting an Exchange Server database from backup
Working with Quest® Rapid Recovery® (AppAssure®) Working with Quest® NetVault Backup® Working with Quest® vRanger® Working with CA ARCserve Backup Working with EMC NetWorker Working with HP Data Protector Working with IBM Tivoli Storage Manager Working with Microsoft Data Protection Manager Working with Microsoft Windows Backup Working with Microsoft Windows Server Backup Working with Symantec Backup Exec Working with Symantec NetBackup Working with unlisted backup software
Accessing backups directly Extracting incremental or differential backups Registering a storage Opening a storage Closing a storage Renaming a storage Deleting a storage Deleting items from a target storage Deleting items from a source storage Setting access permissions for target files
Restoring data
Optimizing Recovery Manager for Exchange performance Storage indexing Restoring messages Restoring attachments Restoring folders Restoring mailboxes Importing Data from .Pst Files to Online Exchange Mailboxes Selecting a target folder Comparing and restoring storages, mailboxes, or folders Searching for messages, attachments, or folders in source storages
Automated Tasks Management Shell Web Interface Appendices
Mailbox Restore Wizard Public Folder Restore Wizard Message Restore Wizard Message Delete Wizard Import .Pst Files Wizard Add Storage Wizard Catalog Wizard Task Wizard
Select Action Select Template Specify Task File Option: Catalog Backups Template Option: Restore Templates
Comparison of Recovery Manager for Exchange editions

Extracting an Exchange Server database from backup

Recovery Manager for Exchange helps you extract Exchange Server databases from regular Exchange backups. When extracted, the database files are placed in the folder you specify and can be accessed with Recovery Manager for Exchange in order to find, preview, and selectively restore items. With Recovery Manager for Exchange, you can extract Exchange Server databases from backups that span one or several media, such as files or tapes.

Recovery Manager for Exchange offers following methods for accessing backed up Exchange Server databases:

  • Integration with the third-party backup software that created the backup. Recovery Manager for Exchange integrates with the backup software to retrieve the Exchange Server backup from its location, extract its contents, and access the backed up Exchange Server databases. For a list of the third-party backup software with which Recovery Manager for Exchange can integrate, see the “Supported Backup Software” section in the Release Notes supplied with this version of Recovery Manager for Exchange.
  • Direct access to backup. Recovery Manager for Exchange can directly (without the use of third-party backup software) access certain types of backups to extract and access the Exchange Server databases the backups contain. For more information, see Accessing backups directly.

Important:

  • When using Exchange Emulation to register storages from a backup, you must specify the same storage group names that are in the backup.

  • To extract Exchange Server databases from backups by using Exchange Server emulation, Recovery Manager for Exchange requires Exchange Management Tools to be installed. On the Recovery Manager for Exchange computer, you can install Exchange 2007 and 2010 Management Tools side-by-side. By doing so, you can save your time and effort in situations where you want to work with databases originating from Exchange Server 2007 and Exchange Server 2010.

  • To extract Exchange Server databases from backups by using Exchange Server emulation, Recovery Manager for Exchange computer should run the same version of Windows as the backed up Exchange Server.

Before running the Exchange Server Emulation please:

  1. Check if the 8.3 file system is enabled on the Recovery Manager for Exchange machine by opening a command prompt and running the command: fsutil 8dot3name. If the 8.3 file system is enabled, the value for the NtfsDisable8dot3NameCreation should be 0 or 2.
  2. If 8.3 is disabled, copy the C:\Program Files (x86)\Quest\Recovery Manager for Exchange\Apiemulation64.dll file to a folder with a shortname like C:\RME.
  3. Launch regedit, open the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows registry key, and check whether the values are correct: AppInit_DLLs (REG_SZ) must contain the correct path to apiemulation64.dll. If the dll was copied on the step 2, the path is C:\RME\ApiEmulation64.dll.
    Otherwise, it should look like C:\PROGRA~2\Quest\RECOVE~1\ApiEmulation64.dll:
    • LoadAppInit_DLLs (REG_DWORD) = 1
    • RequireSignedAppInit_DLLs (REG_DWORD) = 0 (the value might be required if the machine does not have Internet access).

This section covers:

Working with Quest® Rapid Recovery® (AppAssure®)

To extract and register Exchange Server databases from backups created with Quest® Rapid Recovery®, Recovery Manager for Exchange connects to the Rapid Recovery backup server and uses the Rapid Recovery open application programming interface (API).

You can install Recovery Manager for Exchange on the Rapid Recovery computer or on any other computer joined to the domain where the Rapid Recovery computer resides.

To extract a database by using Rapid Recovery

  1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
  2. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  3. On the Select Backup Software page, do the following:
    1. From the Use this software list, select Rapid Recovery.
    2. From the Software version list, select the Rapid Recovery version installed on the computer from which you want to retrieve and restore backups.
    3. Click Next.
  4. Follow the wizard to complete the storage registration.

Working with Quest® NetVault Backup®

You can use Recovery Manager for Exchange to extract Exchange Server databases from streaming and VSS (Volume Shadow Copy Snapshot) backups created with Quest® NetVault Backup®. The guidelines and procedures described in the next sections apply to both these types of backups.

For more information on scenarios where Recovery Manager for Exchange can extract data from VSS backups created with NetVault Backup, see the “Supported Backup Software” section in the Release Notes supplied with this version of Recovery Manager for Exchange.

This section covers:

Guidelines for working with NetVault Backup

  • Ensure that the computer where you want to use Recovery Manager for Exchange does not have Microsoft Exchange Server installed: the Exchange Server Emulation feature of Recovery Manager for Exchange is not supported on computers running Microsoft Exchange Server.
  • You can install Recovery Manager for Exchange on the NetVault Backup Server computer or on a different computer available on the network. If Recovery Manager for Exchange and NetVault Backup Server are installed on different computers, make sure these computers can access each other by NetBIOS names.

In any case, the computer where you wish to use Recovery Manager for Exchange must have the following software installed:

  • Microsoft Exchange System Management Tools supplied with the Exchange Server version you want to emulate.
  • NetVault Backup Client
  • Exchange Server Application Plugin Module (APM)
  • If you wish to extract data from VSS (Volume Shadow Copy Snapshot) backups created with NetVault Backup, make sure that the Volume Shadow Copy Service is running on the Recovery Manager for Exchange computer.

For more information on scenarios where Recovery Manager for Exchange can extract data from VSS backups created with NetVault Backup, see the “Supported Backup Software” section in the Release Notes supplied with this version of Recovery Manager for Exchange.

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