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NetVault 12.4 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors Safe Mode in NetVault Backup

Setting up a user-defined log event

To receive notifications when a log message is generated, you can set up a user-defined log event for that message. You can configure user-defined log events from the View Logs page. The user-defined log events are added to the Log Daemon event class.

To set up a log event:
1
In the Navigation pane, click View Logs.
2
In the logs table, select the applicable log message, and click Set Event.
3
In the Set Log Event dialog box, configure the following options.
 
Table 78. Set log event
Option
Description

Event Name

Specify a name for the log event.

Event Description

Provide a detailed description for the event.

4
Click Set Event.
After the event is successfully added, a message is displayed at the upper-right corner of the NetVault Backup WebUI.
5
To receive a notification when the event occurs, set up a notification method for the event.

Removing a user-defined log event

You can delete a user-defined log event if is no longer required. This task can be performed from the View Logs page.

To remove a log event:
1
In the Navigation pane, click View Logs.
2
In the logs table, select the log message for which the event was set, and click Set Event.
3
In the Set Log Event dialog box, click Remove.

Searching the knowledge base

To know more about the errors or warning messages of the jobs and to get the solution, you can search the NetVault Backup knowledge base articles.

To search the knowledge base:
1
In the Navigation pane, click View Logs.
2
In the logs table, select the log message with error or warning, and click KB Search.
3
In the KB Search Results dialog box, view the list of articles related to the job error or message.
4
For brief information of the article, click the add button to the left of the article.
5
Click OK to close the dialog box.

Managing storage devices

•
Monitoring device activity
•
Managing disk-based storage devices in list view
•
Managing disk-based storage devices in tree view
•
Managing the Snapshot Array Manager
•
Managing tape libraries in list view
•
Managing tape libraries in tree view
•
Managing tape drives in list view
•
Managing tape drives in tree view
•
Adding shared devices
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