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NetVault 12.4 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors Safe Mode in NetVault Backup

Quitting NetVault Backup

To quit NetVault Backup, move the pointer over the user area at upper-right corner of the NetVault Backup WebUI, and click Sign Out.

Work-flow in MSP environment

You need to ensure that the Active Directory (AD) services must be available and configured on NetVault Backup Server host as user authentication in MSP environment is done through AD.

Prerequisites

•
Add NetVault Backup Server in AD domain
•
MSP administrator must be part of at-least one AD administrator user group.
•
For each tenant at-least two unique user groups must be associated with AD, (One tenant admin group and one tenant users group) where, tenant administrator must be part of both these user groups.
•
Set respective primary user group of users on AD, based on user roles.
For example, Consider a tenant administrator user group, where, all the users of this group have tenant administrator role. Hence this is a primary group for tenant administrator. The second user group consist of the tenant users, and tenant administrator is also a part of this group.

MSP administrator workflow

1
Once NetVault Backup is installed on your system, you log in as a domain admin user (MSP administrator) in NetVault Backup system, and logout.
2
Log in as a local administrator and assign administrative privileges to MSP administrator. See, About user and group privileges and presets and logout.
3
Assign all media access and default client group to MSP administrator. See, Configuring memberships for a user account or user group
4
Log in as an MSP administrator and add tenant usergroups to NetVault Backup Server. See, Managing AD groups.
5
MSP administrator selects the Groups tab and assigns suitable privileges to tenant usergroups and also assigns required media quota and job quota to respective usergroups. See User privileges and Granting privileges and quota
6
As an MSP administrator create required devices or media on NetVault Backup Server. See, Configuring storage devices.
Create a media groups and associate the media group to the tenant usergroup. This allows media access to tenant users. This media group can be assigned to multiple tenant by assigning it to multiple usergroups, however, tenant will have access to media which is part of the associated media group. See, Configuring memberships for a user account or user group
7
Register new tenant with all the valid information. See, Adding tenants.
8
After successfully creating tenant, a new default clientgroup is created and assigned to tenant for default (automatic) client association.
9
Once the user of tenant administrator user group logs-in to NetVault Backup Server, the NetVault Backup Server automatically assigns tenant administrator access to this user.
10
Tenant administrator must add clients and create clients groups and assign these client group to tenant usergroup for providing client access to tenant user, see, Adding clients.
11
The tenant user can now log in to NetVault Backup Server and perform related activities.
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