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NetVault 12.4 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors Safe Mode in NetVault Backup

Adding a standalone tape drive

You can use the configuration wizard to add and configure a standalone tape drive. The wizard lets you configure the device for shared access if it is connected to multiple hosts.

 
* 
NOTE: On Windows-based machines, you must disable the Removable Storage Service before adding a device to the NetVault Backup Server. For more information about disabling this service, see the Quest NetVault Backup Installation Guide.
To add a standalone tape drive to the NetVault Backup Server:
1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Add Storage Devices.
— or —
In the Navigation pane, click Manage Devices, and then click Add Device.
2
On the Add Storage Devices page, select the Single physical tape device option, and click Next.
3
In the list of NetVault Backup Clients, select the client that is physically connected to the target device. If the device is connected to multiple clients, select any one client.
Click Next to scan the selected client and list the attached devices.
4
In the Choose drive table, select the device that you want to add.
In the Device display name box, provide a display name for the tape library.
Click Next.
5
If the device is connected to multiple clients (for example, in a SAN setup), all host clients are listed in the Choose Machines table. To share the drive with multiple clients, select the clients in the Choose Machines table, and click Next.
This page is not displayed if the drive is connected to a single client.
6
After the device is successfully added and initialized, a message is displayed on the page.

Adding a tape library

You can use the configuration wizard to add and configure a physical tape library. The wizard lets you configure the device for shared access if it is connected to multiple hosts.

 
* 
NOTE: On Windows-based machines, you must disable the Removable Storage Service before adding a device to the NetVault Backup Server. For more information about disabling this service, see the Quest NetVault Backup Installation Guide.
To add a tape library to the NetVault Backup Server:
1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Add Storage Devices.
— or —
In the Navigation pane, click Manage Devices, and then click Add Device.
2
On the Add Storage Devices page, select the Tape library/media changer option, and click Next.
3
In the list of NetVault Backup Clients, select the client that is physically connected to the target device. If the device is connected to multiple clients, select the client that you want to designate as the library controller.
Click Next to scan the selected client and list the attached devices.
 
* 
NOTE: In NetVault Backup, a library changer is always controlled by a single machine. The drives can be shared among multiple clients.
4
In the Choose library table, select the device that you want to add.
In the Tape Library Display Name box, specify a display name for the tape library.
Click Next.
5
After the tape drives are discovered and assigned to the appropriate storage bay, a message is displayed.
To use this default configuration, no further action is required. You can exit the configuration wizard.
6
If the library is not configured automatically, click Add drives manually. You can also use this method to assign the drives to different clients or to share the drive with multiple clients.
To manually select the controlling client and drive for each drive bay in the library, complete the following steps:
a
In the Choose Machine table, select the client to which the drive is attached. If the device is connected to multiple clients, select any one client.
Select the applicable option:
•
Scan for devices: To scan the client again for attached devices, select this option.
•
Do not scan for devices: To use the previous scan results, select this option.
•
Scan only filer: To scan for devices attached to a particular filer, select this option, and then select the applicable filer.
This option is only displayed if you have installed the Plug-in for NDMP on the server and added a filer to the plug-in.
Click Next.
 
* 
NOTE: To skip any bay and configure the next bay, click Leave bay empty.

To leave the remaining bays empty and complete the library addition with the required drives, click Leave remaining bays empty.

b
In the Choose drive for bay table, select the device that you want to add, and click Next.
If a drive is available as both a SAN- and an NDMP-attached device, adding the drive as one type removes the other type from the list of available drives.
c
If the device is connected to multiple clients (for example, in a SAN setup), all host clients are listed in the Choose Machines table. To share the drive with multiple clients, select the clients in the Choose Machines table, and click Next.
This page is not displayed if the drive is connected to a single client.
d
After the drive is successfully assigned to the selected clients, a message is displayed.
To assign additional drives for the library, click Add more devices, and repeat Step a through Step c until all required drives are configured.
If you do not want to add any other drives, exit the configuration wizard.
 
* 
NOTE: Inventory scanning during library initialization is faster for tapes with barcodes than tapes without barcodes. Therefore, using barcodes is recommended for all types of data and cleaning tapes.

Storage tiers

A storage tier is a logical grouping of storage media that can be used as a backup Target Set. You can base the grouping on similarities such as media type, performance, location, or capacity, or on other business requirements.

The storage tier feature supports the following storage formats:

•
RAS (including Quest DR Series, EMC Data Domain Systems, NetVault SmartDisk, and Quest QoreStor)
•
Virtual Tape Library (VTL)
•
Physical Tape Library

For more information on creating and managing storage tiers, see the following topics:

•
Creating a storage tier
•
Editing a storage tier
•
Removing a storage tier

After you create a storage tier, that tier becomes available to select as a Target Set when you create a backup job.

Creating a storage tier

To create a storage tier:
1
Log in as tenant administrator.
2
In the Navigation pane, click Manage Devices, and then click the Storage Tiers tab.
3
Click Create Storage Tier.
4
On the Create Storage Tier details drawer, enter the information described in the following table.
 
Detail
Description

Name

Required. Enter a name for the storage tier.

Description

Optional. Enter text that describes the storage tier, such as the types of servers that back up to it.

Selected Storage

Required. To select the storage that you want to include in the tier, do one of the following actions:

•
Drag and drop one or more storage from the Available Storage list to the Selected Storage area.
•
Use the + button to locate a single storage device that you want to include in the tier.

Available Storage

Use the search bar to locate and add available storage to the list.

5
Click Apply.
The storage tier is created and appears on the Manage Devices and Storage Tiers page with the display name and storage count, which refers to the number of storage within the storage tier. Expanding the tier reveals the storage devices attached to it and a description. For more details, hover your cursor over the information icon.
The storage tier is available to be selected as a target storage set.
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