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Foglight APM for Real User Experience 5.9.11 - Installation and Setup Guide

Inhaltsnavigation

Installation overview

Introducing the monitoring architecture

Software components

Foglight Management Server Archiver Sniffer Browser Instrumentation Relayer Archiver databases

Ports used by Foglight APM

Appliance types Typical monitoring solutions

Monitoring physical networks Monitoring virtual networks Mixing physical and virtual appliances Adding Foglight APM to an existing Foglight installation

Installing physical appliances

Before you begin

Physical appliance components Other network components required Anatomy of an appliance

Planning an installation of physical appliances

Public network switch Private network switch for the capture subnet Network taps

Monitoring individual web servers Monitoring web server farms

Network information required for physical appliances

Installing appliances on a network rack Connecting appliances to the network Connecting Sniffers

Connecting Sniffers to network taps Connecting Sniffers to Archivers

Connecting one Sniffer to one Archiver Connecting Sniffers to Archivers

Starting physical appliances and configuring remote access Launching the Console Program remotely with DRAC

Installing virtual appliances

Monitoring multiple ESXi hosts

Monitoring multiple hosts through a centralized Sniffer Monitoring multiple hosts using local Sniffers Mixing virtual and physical appliances Scaling out a multiple host configuration Installing virtual appliances to monitor multiple hosts

Monitoring a single ESXi host

All-on-one-host variation Scalability Installing virtual appliances to monitor a single host

Before you begin

Software environment Foglight APM OVF templates Required port groups RAID configuration Network information for virtual appliances

Creating port groups on virtual switches

Configuring port groups on a distributed switch

Creating a Monitoring Network port group required by Sniffers Creating the Capture Network port group required by Sniffers and Archivers Creating a virtual adapter for the Capture Network port group

Configuring port groups on a standard switch

Deploying Foglight virtual templates Deploying the Foglight virtual Sniffer template Connecting virtual appliances on different servers Powering on virtual appliances

Setting up appliances

Logging in to the Console Program Enabling SSH and changing the default password Setting the date and time Specifying network settings Exiting the Console Program Launching Foglight Configuring software components

Working with appliance-hosted Management Servers

Configuring Management Server settings Configuring the Management Server to work with SSL keys

Creating a new SSL key for Foglight HTTPS access Using an existing SSL key for Foglight HTTPS access Configuring Foglight for secure remote LDAP access

Restricted file access Transferring support files from a physical appliance

Transferring files to Windows systems Transferring files to Linux systems

Troubleshooting appliance-hosted Management Servers Differences from working with server-hosted Management Servers

Setting up server-hosted Management Servers

Server requirements

Downloading and installing 256-bit encryption files Disabling the NetBIOS over TCP/IP setting

Installing Foglight APM cartridges Communicating with Sniffer and Archiver appliances Configuring Federated Children Enabling High Availability mode

Maintaining appliances

Launching the Console Program

Accessing physical appliances using SSH on Microsoft Windows systems Accessing physical appliances using SSH on UNIX systems

List of tasks available from the main menu Managing user accounts

Adding new user accounts Modifying user accounts and enabling SSH Removing user accounts

Modifying the time zone, time, or date Modifying the list of NTP servers for physical appliances Modifying network settings Shutting down appliances Rebooting appliances Updating software

Upgrading from a PKG file Displaying the upgrade log

Testing network settings Stopping and starting processes Reviewing the appliance system details and health status Reviewing the status of NIC devices Verifying monitored traffic by port Purging and resetting Archiver databases Creating support bundles Creating TCP dump files Accessing the home directory Creating Dell report archives on physical appliances

Backing up and restoring physical appliances

Setting up appliances as NetVault clients

Enabling an appliance's NetVault client Registering an appliance in NetVault

Running and restoring backups

Stopping Foglight and running a backup Restoring backups

Preparing a new appliance Restoring a backup

Appendix: Troubleshooting

Diagnosing Sniffer issues

Overview of the Sniffer test Running the Sniffer test Investigating and resolving issues in monitored traffic

Understanding packet drops with SPAN ports and aggregation network taps Expanding full partitions on virtual appliances

Expanding the size of virtual disks Expanding the size of partitions

Installing appliances on a network rack

For instructions on how to unpack and install an appliance in the network rack, see the Dell Rack Installation Guide. If the box is damaged or any parts are missing, contact Quest Support.

Connecting appliances to the network

After the appliances are installed in their server rack, you need to connect each appliance to the network and to a power supply. For each appliance, you need two network cables (gigabit) plus additional network cables for each monitoring port that you want to connect.

When you connect the appliances’ control ports to the private switch, the Management Server, Sniffers, and Archivers can communicate with each other across your network. You can also access the Foglight browser interface. When you connect the appliances’ DRAC ports, you can use the DRAC utilities to manage and troubleshoot the appliance. Finally, when you connect a Sniffer’s monitoring ports, Foglight has the ability to capture live web traffic crossing the Sniffer’s tap points.

To connect an appliance to the network:

1

Connect the appliance’s Control Port (eth0) to the network switch.

2

Connect the appliance’s DRAC Port to the network switch. If you need additional instructions, see the Dell Remote Access Controller documentation included with the appliance.

Figure 6. Connecting appliances to the network

3

Connect the power cable to the appliance’s Power Supply and then to your local power supply. Do NOT power on the appliance at this time.

4

Repeat this procedure to connect all the other appliances in your installation.

Connecting Sniffers

You connect the Sniffers to all external Archivers (to enable the capture subnet) and to network taps (to enable monitoring).

For more information, see the following topics:

•

Connecting Sniffers to network taps

•

Connecting Sniffers to Archivers

Connecting Sniffers to network taps

To install a network tap between two points on a network, you replace the network cable connecting these points with a pair of cables, both feeding into the tap. Then you connect the tap’s monitoring ports to available Monitoring NICs on a Foglight APM appliance that contains a Sniffer. The tap passes through all traffic between the two points normally so there is no disruption to the normal traffic flow, and it copies that traffic to its monitoring ports. For physical appliances with six monitoring ports, a Sniffer can be connected to up to three network taps. For information about where to install network taps, see Network taps.


	NOTE: One of the installation scenarios for virtual appliances also uses a network tap. Connect the virtual Sniffer’s Monitoring Network A and Monitoring Network B NICs to the monitoring ports on the network tap. A virtual Sniffer can monitor one network tap only, but you can connect as many Sniffers to the tap as the tap supports. For more information about monitoring a virtual network through a network tap, see Monitoring multiple hosts through a centralized Sniffer.

To connect a network tap to a Sniffer:

1

Install a network tap in the desired location in the network.

2

Connect the monitoring ports on the network tap to two monitoring ports on a Sniffer’s appliance.

Figure 7. Connecting Sniffers to network taps

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