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Foglight APM for Real User Experience 5.9.11 - Installation and Setup Guide

Inhaltsnavigation

Installation overview

Introducing the monitoring architecture

Software components

Foglight Management Server Archiver Sniffer Browser Instrumentation Relayer Archiver databases

Ports used by Foglight APM

Appliance types Typical monitoring solutions

Monitoring physical networks Monitoring virtual networks Mixing physical and virtual appliances Adding Foglight APM to an existing Foglight installation

Installing physical appliances

Before you begin

Physical appliance components Other network components required Anatomy of an appliance

Planning an installation of physical appliances

Public network switch Private network switch for the capture subnet Network taps

Monitoring individual web servers Monitoring web server farms

Network information required for physical appliances

Installing appliances on a network rack Connecting appliances to the network Connecting Sniffers

Connecting Sniffers to network taps Connecting Sniffers to Archivers

Connecting one Sniffer to one Archiver Connecting Sniffers to Archivers

Starting physical appliances and configuring remote access Launching the Console Program remotely with DRAC

Installing virtual appliances

Monitoring multiple ESXi hosts

Monitoring multiple hosts through a centralized Sniffer Monitoring multiple hosts using local Sniffers Mixing virtual and physical appliances Scaling out a multiple host configuration Installing virtual appliances to monitor multiple hosts

Monitoring a single ESXi host

All-on-one-host variation Scalability Installing virtual appliances to monitor a single host

Before you begin

Software environment Foglight APM OVF templates Required port groups RAID configuration Network information for virtual appliances

Creating port groups on virtual switches

Configuring port groups on a distributed switch

Creating a Monitoring Network port group required by Sniffers Creating the Capture Network port group required by Sniffers and Archivers Creating a virtual adapter for the Capture Network port group

Configuring port groups on a standard switch

Deploying Foglight virtual templates Deploying the Foglight virtual Sniffer template Connecting virtual appliances on different servers Powering on virtual appliances

Setting up appliances

Logging in to the Console Program Enabling SSH and changing the default password Setting the date and time Specifying network settings Exiting the Console Program Launching Foglight Configuring software components

Working with appliance-hosted Management Servers

Configuring Management Server settings Configuring the Management Server to work with SSL keys

Creating a new SSL key for Foglight HTTPS access Using an existing SSL key for Foglight HTTPS access Configuring Foglight for secure remote LDAP access

Restricted file access Transferring support files from a physical appliance

Transferring files to Windows systems Transferring files to Linux systems

Troubleshooting appliance-hosted Management Servers Differences from working with server-hosted Management Servers

Setting up server-hosted Management Servers

Server requirements

Downloading and installing 256-bit encryption files Disabling the NetBIOS over TCP/IP setting

Installing Foglight APM cartridges Communicating with Sniffer and Archiver appliances Configuring Federated Children Enabling High Availability mode

Maintaining appliances

Launching the Console Program

Accessing physical appliances using SSH on Microsoft Windows systems Accessing physical appliances using SSH on UNIX systems

List of tasks available from the main menu Managing user accounts

Adding new user accounts Modifying user accounts and enabling SSH Removing user accounts

Modifying the time zone, time, or date Modifying the list of NTP servers for physical appliances Modifying network settings Shutting down appliances Rebooting appliances Updating software

Upgrading from a PKG file Displaying the upgrade log

Testing network settings Stopping and starting processes Reviewing the appliance system details and health status Reviewing the status of NIC devices Verifying monitored traffic by port Purging and resetting Archiver databases Creating support bundles Creating TCP dump files Accessing the home directory Creating Dell report archives on physical appliances

Backing up and restoring physical appliances

Setting up appliances as NetVault clients

Enabling an appliance's NetVault client Registering an appliance in NetVault

Running and restoring backups

Stopping Foglight and running a backup Restoring backups

Preparing a new appliance Restoring a backup

Appendix: Troubleshooting

Diagnosing Sniffer issues

Overview of the Sniffer test Running the Sniffer test Investigating and resolving issues in monitored traffic

Understanding packet drops with SPAN ports and aggregation network taps Expanding full partitions on virtual appliances

Expanding the size of virtual disks Expanding the size of partitions

Archiver databases

Storage is implemented as a distributed, searchable database, intelligently partitioned and managed across multiple Archiver databases. Each Archiver has an Archiver database on the same appliance. Archivers store data in database shards. The size of each shard is limited to a maximum size or a maximum time span, whichever is reached first.

An Archiver maintains its subset of the database locally, and each Archiver has a complete view of each individual user session it receives. If an Archiver in a capture group fails, its user sessions are unavailable until the Archiver is repaired, but the rest of the Archiver database can still be used.

The database structure is described by a set of Java™ model objects called dbmodel.

Ports used by Foglight APM

The ports listed in the following table support communications among appliances and access to the Foglight Management Server.

Table 1. Foglight APM ports
Port Number	Software Component	Purpose	Direction of Communication
7611 and 7612	All appliances	Communicate with other appliances	Management Server —> Sniffer or Archiver
7621 and 7622	Archiver	Communicate with other appliances	Management Server —> Archiver
7623	Relayer	Transmit capture data from Sniffers to Archivers	Sniffer —> Relayer —> Archiver
7602	Management Server	Communicate with other appliances	Archiver or Sniffer —> Management Server
8080	Management Server	Run the Foglight browser interface	Client —> Management Server
8443	Management Server	Run the browser interface over a secure connection (HTTPS)	Client —> Management Server
22	All appliances	Enable remote access using SSH	Client —> Appliance

Other open ports

The following TCP ports are left open to detect port-scanning programs: 1, 11, 110, and 143. For more information, see the Foglight Security and Compliance Guide. When synchronization with a time server using NTP is enabled, UDP port 123 is open.

Run the browser interface over a secure connection (HTTPS)

To use port 8443 instead of 8080, set the Management Server’s httpsonly option to true. When the Management Server is hosted on an appliance, the setting is located in the appliance.config file. For instructions, see Configuring Management Server settings.

Enable remote access using SSH

To use port 22 for remote access, enable the SSH option for the Console Program user account that requires remote access. For instructions, see Enabling SSH and changing the default password.


	TIP: When a remote troubleshooting session is required, enable SSH for the user account that is assigned to the troubleshooter. As soon as the troubleshooting session ends, disable SSH access for this account.

Appliance types

Appliances come with a predefined set of software components installed on the appliance. The following table lists the types of appliances available at time of release. You may have purchased one or more of these appliance types.

Appliances can be physical appliances (Dell PowerEdge™ series hardware) or virtual appliances. Both physical and virtual appliances can exist in the same installation, with some restrictions.

Table 2. Appliance types

Software Components

Physical
Appliance

Virtual
Appliance

All-in-One
Appliance

•

Management
Server with Foglight APM cartridge

•

•

Preferred for lower web traffic installation. You can add Archiver Appliances and Sniffer Appliances to an installation containing this appliance.

•

Management
Server with Foglight APM cartridge

•

Yes, on separate virtual disks

Preferred when data capture occurs through instrumentation (rather than a Sniffer). You can add Archiver Appliances and Sniffer Appliances to an installation containing this appliance.

Foglight Appliance

Management
Server with Foglight APM cartridge

Preferred in large scale, high capture installations, with or without real end-user capabilities. Requires an Archiver Appliance and a Sniffer Appliance for a complete installation.

Archiver
Appliance

Add to an installation that contains an All-in-One Appliance or a Foglight APM Appliance. Supports large scale/long term data storage.

Sniffer
Appliance

Add to an installation that contains an All-in-One Appliance or a Foglight APM Appliance. Supports large scale data capture.

Typical monitoring solutions

While an All-in-One Appliance installation is possible, it does not represent a typical monitoring solution. You can scale your monitoring solution to meet your needs.

For example, some typical monitoring solutions include:

•

Monitoring physical networks

•

Monitoring virtual networks

•

Mixing physical and virtual appliances

•

Adding Foglight APM to an existing Foglight installation

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