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Enterprise Reporter 3.2.1 - Configuration Manager User Guide

Product Overview Configuring the Configuration Manager
Starting the Configuration Manager Finding Answers and Getting Help An Overview of Enterprise Reporter Communications and Credentials Required Logged In User Details Setting Up Your First Collection Computers Modifying your Deployment Improving the Performance of Your Discoveries What does the status of a node or cluster indicate? Using the Credential Manager Changing the Credentials used by the Enterprise Reporter Server Configuring Global Settings Global Discovery Settings
Understanding Discoveries Creating Discoveries
Step 1. Create the Discovery Step 2. Choose what to include in your discovery (Scopes) Step 2a. Choose scopes for your discoveries
Choosing your Active Directory Scopes Choosing your Computer Scopes Choosing Your Exchange Scopes Choosing Your File Storage Analysis Scopes Choosing Your Microsoft SQL Scopes Choosing Your NTFS Scopes Choosing Your Registry Scopes
Step 2b: Choose scopes for your Office 365 discoveries Step 3. Schedule your Discovery Step 4: Review the summary
Managing Discoveries Troubleshooting Issues with Enterprise Reporter Appendix: PowerShell cmdlets Appendix: Encryption Key Manager Appendix: Log Viewer

Viewing your Discoveries

Viewing your Discoveries

Ideally, you can configure and schedule your discoveries, and the Configuration Manager will run discovery jobs to provide fresh data to the Report Manager at the intervals you have specified. However, many things may arise that require your attention. For example, a SQL Server® may go offline, or another user may cancel your discovery. Or, you may receive inquiries from users about the freshness of the data, or whether a particular object is included in the data on which they are reporting. You can use the Manage Discoveries pane to view your discoveries and answer questions about data collection.

The main Manage Discoveries pane is a listing of all the discoveries created on any console connected to your Enterprise Reporter server. A snapshot of the current state of each discovery is shown. For each discovery, you can see:

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A red indicator if there were errors during the last run. This indicates that all of the requested data was not collected. If all errors have been suppressed for this discovery, the red indicator will also be suppressed.
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Next Run: The next run of the discovery. This is calculated based on the discovery’s schedule.
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If the discovery is currently running, this column contains a Processing link, which you can click to view the tasks for the discovery. For more information, see Viewing the Tasks for a Processing Discovery .
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If the discovery is waiting to run, this column contains a Pending link that you can click to the view the tasks for the discovery.
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If the discovery is not running, the date and time of the next run is shown.
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If the discovery is not scheduled, and is not processing or pending, this column is empty.
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Last Run Status: The results of the last run of the discovery - whether it finished, finished but was unable to collect all of the data, or was canceled.
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Last Run: When the discovery last completed. This will be empty until the first successful completion of the discovery.
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Last Run Time: How long the most recent run of the discovery took to complete. This time is measured from the time the discovery is submitted to the server until the last task finishes running.
* 
NOTE: The total time for the discovery to complete may actually be longer than the sum of its tasks, as the cluster may have been processing other discoveries at the same time, or there may have been issues on the node or server.
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Average Run Time: The average of the Last Run Time of the 10 most recent runs of the discovery. Only runs with a Last Run Status of Finished or Finished with failures are included.
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Error Suppressions: Indicates when errors have been suppressed for a discovery.

By default, discoveries are grouped by cluster and sorted by discovery name. The current grouping is displayed just above the column headers. An arrow in the column header indicates the current sort.

The Manage Discoveries pane can be customized to display columns in an alternate sequence or to display discoveries with revised grouping, sorting, and filtering. Changes made to the Manage Discoveries pane are automatically saved and used for subsequent logins of the same account.

To sort a column
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Click the up arrow to sort in descending alphabetical order (Z to A).
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Click the down arrow to sort in ascending alphabetical order (A to Z).
To filter a column
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Click the filter icon in a column heading to display a list of every entry in that column and select a value on which to filter.
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(Blanks) displays rows with a blank entry in that column.
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(Non-blanks) displays rows with an entry.
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(Custom) opens a Custom AutoFilter where you can create a custom filter.
- OR -
If an empty row is displayed under the column headers, enter text in each column of this row to perform an exact-match search to narrow the results.
To clear a filter
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With a filter selected for a particular column, click the filter icon in that column heading and choose (All).
To move a column
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Click on the header of the column to be moved, drag it between two other columns (until arrows display indicating the new location for the column), and drop it into place.
To change the grouping
1
Optionally, drag any attributes from the grouping area above the column header down into the column headers to create a new column and stop grouping by that attribute.
For example, drag the default grouping of Cluster down to create a Cluster column and stop grouping by Cluster.
2
Optionally, drag the header of any column into the grouping area above the column headers. This will remove the column and group by the attribute. For example, drag the Type column up to group by discovery type.
3
Optionally, drag other column headers into the grouping next to an existing group to add sub-groups.
4
Optionally, click on any column header to change the sorting within the grouping.
For example, if grouping by discovery type, click the Last Run Time header to sort by last run time within each type of discovery.
5
Optionally, to clear the grouping, right-click in the grouping area just above the column headers and select Clear Grouping.

See also:

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Navigating the Manage Discoveries Pane
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Viewing the History of a Discovery
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What Does the Discovery Status Indicate?
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Viewing the Tasks for a Finished Discovery
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Viewing the Tasks for a Processing Discovery
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What Does the Task Status Indicate?
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Why is My View Empty?
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Viewing Errors and Error Suppressions
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Suppressing Discovery Errors
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Viewing Statistics
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Viewing a Cluster’s Queue

Navigating the Manage Discoveries Pane

The Manage Discoveries pane is actually a series of views designed to allow you to see the progress of your discoveries and to aid in troubleshooting any issues that arise during a collection. In the main Manage Discoveries view, you can create, edit, and run discoveries.

The Manage Discoveries pane uses a drill down approach:

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You can drill down into the last completed run of the discovery and see the details of each task that was processed. You can hover over any task to display the discovery options that were used during collection.
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You can drill down into a currently processing discovery, and see:
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The tasks for the discovery being processed. This lets you see all the work currently being processed or waiting to be processed.
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The activity currently taking place. For each task, you can see details of what is currently being processed by the assigned node.
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The current state of the tasks in your discovery, along with the errors and statistics for each task.

As you drill down into your processing or completed discoveries, a breadcrumb bar helps you understand the context of the information on your screen. At any time, you can click the Manage Discoveries breadcrumb to return to the main Manage Discoveries view. Figure 5 outlines how you can access the details of your completed or processing tasks.

Figure 5. A summary of the views in the Manage Discoveries pane

To display the main Manage Discoveries pane
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From within the Manage Discoveries pane, click the Manage Discoveries breadcrumb.
- OR -
From another pane, on the Navigation pane, click the Manage Discoveries button.

Viewing the History of a Discovery

Enterprise Reporter keeps a history of the last ten runs of each discovery. This can be an aid in troubleshooting — for example, you can see where an error first started appearing in a discovery.

To view the history of a discovery
1
On the Manage Discoveries page, select a discovery.
2
Click View History.
3
To view the tasks for a discovery, click the status link.

What Does the Discovery Status Indicate?

The status of a discovery is largely dependent on the status of the tasks within the discovery. For more information, see What Does the Task Status Indicate? . There are several locations you can view the status of a discovery on the Manage Discoveries page:

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The Last Run Status column tells you the status of the last completed run of the discovery.
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If a discovery is currently being processed, the Next Run column indicates its current status.
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After the first run, when a discovery is running you have access to both the status of the last run and the current run.
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You can see the status of any completed discovery run when you view the history of a discovery.

The following table outlines the available discovery statuses.

 
Table 37. Discovery Statuses in Configuration Manager
Discovery Status
Description

Pending

The discovery is in the queue, but has not yet started processing. This can be as a result of manual or scheduled run of the discovery.

Processing

Once the first task of a discovery is processed (the resolution task), the discovery goes into a processing state, and remains there until the discovery is canceled or all tasks complete.

Canceled

Indicates that the discovery has been successfully canceled.

Finished

Indicates that all tasks have finished with no errors or errors that did occur were suppressed. The Error Suppressions column will indicate when errors are suppressed for the discovery.

Finished with Failures

Indicates that all tasks have finished, but at least one task failed.

Failed

Indicates that all tasks have finished, but they all failed.

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