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Archive Manager 5.9.6 - Administration Guide

Administration menu Authentication modes Data loaders Download tools Federated Search Instances Groups Index management Logins Security roles Storage location Message tags Proxy credentials Alert Service Policies Exclusion rules Mail servers Mailbox assignment Mailboxes Lync servers Lync user assignment Lync users Reports Message policies Message policy assignments Retention policies Tenants System maintenance Log Viewer Exchange Utility Administering in a hosted Exchange environment Appendix A: Moving database or attachment store Appendix B: Enabling generating publisher evidence

Downloading the Offline Client

To download the Offline Client, go to the Download Tools page on the Administration Web Site and click the Offline Client link.

Enabling offline access to the archive

The Offline Client allows users to reconstruct stubbed messages with Microsoft Outlook while offline, using the Outlook Form. This requires that the Outlook Form is configured on each client. See the Reconstructing messages using the Archive Manager Outlook Form section in the Archive Manager User Guide.

The Offline Client also requires that you disable anonymous access and select Windows Authentication as the authentication mode. To change the authentication mode, see Authentication modes.

Adding administrative templates

In order to allow users reconstruct their stubbed messages offline, you must specify the Archive Manager Web Site address as described in the following section:

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NOTE: Keep in mind that all policies are applied only after the time interval specified in the Group Policy refresh interval for computers policy. The policy is located in Computer Configuration | Administrative Templates | System | Group Policy and User Configuration | Administrative Templates | System | Group Policy.
For Windows 2019, 2016, 2012 or 2008 R2
1
From the server desktop, click Start and then Run.
2
In the Run box, type mmc, then click OK.
3
If you already have an mmc configuration with the Group Policy Management Editor snap-in, go to step 9. Otherwise, proceed to the next step.
4
From the File menu, click Add/Remove Snap-in.
5
Select Group Policy Management Editor and click Add.
6
In the Select Group Policy Object box, click Browse.
7
Select an existing policy or create a new one, and then click OK.
8
Click Finish/OK.
9
Expand the policy that you've selected, then expand User Configuration | Policies. Right-click Administrative Templates and select Add/Remove Templates.
10
In the Add/Remove Templates dialog, click Add.
11
Browse to the ArchiveManagerOfflineClient.adm file, which can be found in your Archive Manager Installation directory under <archive_manager_home>\Website\Tools\OfflineClient.exe.
12
Select the file and click Open. The template will appear in the Add/Remove Templates dialog. Click Close.
13
Browse to POLICY_NAME | User Configuration | Policies | Administrative Templates | Classic Administrative Templates | Quest Archive Manager | Client Adjustments | Cached Mode Settings and select the Cached Mode Settings node.
14
If the node is missing, select the Administrative Templates node under User Configuration, and uncheck Filter On on the View menu.
15
In the right pane, double-click the Set the Archive Manager URL.
16
In the policy's Properties dialog, select the Enabled option and specify the Web URL in the following format: http://<archivemanager>/, which must be based on your archive manager settings.
17
Click OK to apply your changes.
The following policies can be configured in the Group Policy Object Editor:
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Set the Archive Manager URL: In order to use the Archive Manager Offline Client, you must set the URL for the Archive Manager Web Site. Users will not be able to override settings specified by the policy.
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Set automatic synchronization frequency: Users need to synchronize their cache to keep them up-to-date. This can be done automatically. Using the Set automatic synchronization frequency policy, you can specify how frequently the contents of cache will automatically be synchronized with the archive. Users will not be able to override settings specified by the policy.
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Set the Offline Content Age: Local cache lets you set an age limit for messages to be cached so you can avoid caching outdated messages. The age limit can be specified automatically by the policy. Users will not be able to override settings specified by the policy.
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Set synchronization batch size: To avoid the client computer overload, the Offline Client will uses batch processing so it does not synchronize too many messages or attachments at a time. Users will not be able to override settings specified by the policy.
To configure a policy:
1
In the Group Policy Object Editor, browse to User Configuration | Administrative Templates | Quest Archive Manager Settings | Client Adjustments | Cached Mode Settings.
2
Select the node. The policies are displayed in the right pane.
3
Double-click the policy you wish to configure.
4
In the policy Properties dialog, select the Enabled option.
5
Configure the policy in the dialog box.
6
Click OK to apply your changes.

Deploying the Archive Manager Offline Client

The Offline Client component must be deployed on each user's workstation to provide offline reconstruction of stubbed messages. You can use the Group Policy Software Installation Extension to deploy the Offline Client on workstations.

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TIP: If a large volume of users creates increased load on the Offline Client, you can improve performance by deploying a separate dedicated IIS server for the website and web services. Deploy a second, duplicate IIS Archive Manager server. Then, point users' Offline Clients to the website component of the second server.

Note that software installation requires administrative rights on the workstation. If users are not allowed to install software on their workstations, assign the installation package to users using group policies.

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