Chat now with support
与支持团队交流

Foglight 服务

服务
咨询服务
教育服务
支持服务
自助服务工具
知识库
通知和警报
产品支持
下载软件
技术说明文件
用户论坛
视频教程

我们的服务宗旨是让客户满意。

我们根据每一位顾问的独特技能和经验,分配特定解决方案来提供服务。我们使个人能够擅长合适的解决方案集和相关技术,从而打造了超高的专业知识水平,令大多数服务组织都望尘莫及。

您可以依靠我们的专业服务团队和全球服务交付合作伙伴网络,以便携手您的团队处理下列事项:

  • 评估您当前的环境,以满足技术和业务要求
  • 针对您的要求量身打造专门的项目计划,并提供定义明确的期望值
  • 成功地配置、集成和部署解决方案,以实现最佳结果
  • 传授知识并提高用户采用率,以实现全部价值
  • Foglight to Remedy Integration Services Pack

    The Foglight to Remedy Integration Services Pack provides those who use BMC Remedy for their service management system with an integration toolkit for forwarding Foglight alarms to Remedy. With its well-defined scope and fixed price, this service pack is a cost effective way of providing you with a faster implementation than a full consulting engagement, making it flexible for your business needs.Benefits:Save valuable time and money with a well-defined process for Remedy integrationQuickly and easily deploy and configure the integration toolkit with help from expertsOvercome internal resource constraintsReview best practices and get help...

    阅读更多内容

  • Foglight Foundation Services - Remote

    The Foglight Foundation Services are a prepackaged bundle of remote service hours designed to facilitate customers with implementing their Foglight database performance monitoring solution. The service will leverage Foglight Subject Matter Experts (“SMEs”) to quickly and expertly apply industry best-practices to deploy, configure, operate and integrate a Foglight solution to meet the customer’s unique database monitoring needs and management requirements.Download Service Description

    阅读更多内容

  • Foglight to ServiceNow Integration Services Pack

    The Foglight to ServiceNow Integration Service Pack provides those who use ServiceNow for their service management system with an integration toolkit for forwarding Foglight alarms to ServiceNow. With its well-defined scope and fixed price, this service pack is a cost effective way of providing you with a faster implementation than a full consulting engagement, making it flexible for your business needs.Benefits:Save valuable time and money with a well-defined process for ServiceNow integrationQuickly and easily deploy and configure the integration toolkit with help from expertsOvercome internal resource constraintsReview best practices...

    阅读更多内容