Chat now with support
Chat with Support

Unified Communications Analytics 8.8.3 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Exchange and Office 365 Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Backup and recovery options Appendix F:Custom configurations Appendix G: Questions and answers about UC Analytics

When would I use the Delete Data option?

On the Data Collections page, there is a Delete Data button. Typically you only use this option if you want to delete all the data you have collected. To do this, you must first delete all the data sources that you have configured. By deleting all the data sources and then deleting all the collected data, you can essentially start over again.

If you only want to remove old data, adjust the time period for data retention.

Managing data sources through batch operations

After you have configured several data sources, you might want to copy or clone settings when you create new data sources. Instead of manually creating data sources with the same settings, you can use the Manage Data Sources feature to export settings and import settings.

Use the Manage Data Sources feature to perform batch operations such as:

The Manage Data Sources link is located on the Admin Settings | Data Collection page in the right corner above the data source tiles.

Use the following procedure to export settings from configured data sources and to create new data sources with the same settings.

Click Data Collection.
Click the Manage Data Sources link in the right corner of the of the data source tile view.
Click Export.
Click Choose File.
Click Import and click Done.

Managing credentials used by multiple data sources

You can use the Admin Settings | Credentials page to manage the credentials used by multiple data sources to connect using PowerShell/LDAP/EWS and collect data. You can change the user name or the password used by a specific credential and automatically update all the data sources that use that credential.

For example, you could change the password using the following procedure.

Click Credentials.
Click Set and click Save.

Identifying your internal domains

Using the Classifications page, you identify the domains which are internal to your organization. You identify your internal domains to allow insights to show internal and external email traffic, Skype for Business/Lync sessions, and other related information correctly.

Click Classifications and click Domain Classifications.
Click Add domain for the Internal Domains.

You can modify or add domains at any time. After you have made changes, the existing data in the insights is reclassified (internal and external) immediately.

Some messages may not come directly from a domain so remember to add subdomains or to specify * in the domain name.

For example, you could add both and * to the Domain Classifications list to include and all of its sub-domains. If you entered *, you would get the domain and the subdomains but you would also get “” as well.

Entries in the Custom Domain Classifications list are not case-sensitive so it doesn’t matter if you enter the domain names as capital letters or lower case letters.

You can also add your own custom classifications. Since there will not be a default insight for your new classification, you can create a new insight and use the filters to select the new classification.

Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating