Upgrade Toad Intelligence Central from a deprecated operating system

Upgrade Toad Intelligence Central from a deprecated operating system

Follow these instructions to upgrade Toad Intelligence Central from a deprecated operating system.

1. Stop the Toad Intelligence Central server.

2. Copy ProgramData\Quest Software\Toad Intelligence Central\ including subfolders to the location that will be used by Toad Intelligence Central 5.7

   The default location is (C:\ProgramData\Quest Software\Toad Intelligence Central\). This folder will potentially grow quite large if lots of users publish lots of objects and take snapshots. You may choose to change the default folder location. For example, you may choose to direct the data files folder to a separate drive. If you do change the location of the data files folder be sure to document it as this folder is frequently referred to during server maintenance.

   If you upgraded from Intelligence Central 3.2 (or earlier), the Toad Intelligence Central data folder could be located here: ProgramData\Dell\Toad Intelligence Central.

   See Toad Intelligence Central Data Folder for more information.

3. Install Toad Intelligence Central 5.7 on a supported operating system.

   During installation you will be prompted for the Data Files Folder. Ensure this location is set to the place you copied ProgramData\Quest Software\Toad Intelligence Central\.

4. The Administrator connects to Toad Intelligence Central 5.7 via the Web Server
   1. The Administrator password is the Administrator password for the original Toad Intelligence Central installation.
   2. Reenter the Toad Intelligence Central License.
   3. Notify Toad Intelligence Central users of the change. As the host name / IP address of the Toad Intelligence Central server has changed then they will need to update their connection details as appropriate.

   Note: A known issue on connecting to Toad Intelligence Central 5.7 following this upgrade is Error fetching build_arch for Intelligence Central server. If you see this error then right click the Data folder in ProgramData\Quest Software\Toad Intelligence Central\ and select Properties. On the General tab in the Attributes section ensure Read-only is NOT selected.

5. Use Toad Intelligence Central 5.7 (Data Source Connections and Drivers)

   Some data source connections make use of drivers installed on the Intelligence Central server. Ensure all drivers required by the Intelligence Central server data source connections are installed on the new Intelligence Central server.