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Quest has tools and processes in place to identify, protect, detect, and remediate vulnerabilities and incidents when they occur, including external security partners. As part of our standard security operations, Quest does not use CrowdStrike in any of our operations. We are reviewing our third parties, and so far, there is minimal affect. It is Quest's policy not to provide further technical details unless they directly impact customer data.

Stat 6.3 - System Administration Guide

Overview of Stat Administration Administrative Utilities Stat Security General Maintenance Tables
System Maintenance Service Domain Maintenance Department Maintenance Issue Tracking Maintenance Country Maintenance Customer Maintenance Object Type Maintenance PeopleSoft Environment Connection Maintenance Pre/Post Migration Steps Parameters Oracle Applications Configuration Oracle Applications Connection Maintenance Generic Application Connection Maintenance Schema Object Parameters Maintenance Data Object Maintenance PeopleSoft Search Configurations Stat Report Definition Maintenance Version Control Management Connection Maintenance
Service Domain-Specific Maintenance Configuring the Stat Central Agent Email Configuration Object Security Appendix: Sample Service Domain Configuration Appendix: User Class Rights Appendix: Creating a Staging Database Appendix: Database Tuning Appendix: Oracle Applications File Type Directory Appendix: Ports and Firewalls Appendix: REST Web Services API Appendix: SOAP-Based Web Services API Appendix: Troubleshooting Chart Appendix: stat.conf Configuration Appendix: Custom Report Files

Run Operating System Command

This job runs an operating system command on the same server or workstation that the Stat Central Agent is running on. The Stat Central Agent only initiates the command and does not wait for the command to complete before moving on to the next job. Also, all drive mappings and file paths are relative to the server or workstation on which the Stat Central Agent is running.

Window State parameters: If the command you want the Agent to initiate opens a window, specify if you want the window minimized, maximized, or normal size.

Command parameter: Enter the command line you want the Agent to run in the Command field, or click the Browse button (...). This opens the Stat Central Agent Job Command Editor window.

Enter the command in the top portion of the Stat Central Agent Job Command Editor window. Then click Interpret >>. The bottom portion displays how the command is interpreted by the server or workstation on which the Stat Central Agent is running.

You can also enter special symbols representing date and time that are interpreted by the Stat Central Agent command interpreter prior to execution:

<<YY>>

The current year, 2-digit format

01

<<YYYY>>

The current year, 4-digit format

2001

<<MM>>

The current month, 2-digit format

01

<<DD>>

The current day of month, 2-digit format

31

<<DDD>>

The current day of week

Monday

<<HH>>

The current hour, 2-digit format

13

<<NN>>

The current minutes of the hour, 2-digit format

45

<<SS>>

The current seconds of the minute, 2-digit format

23

For example, if the current date and time is Monday, June 1, 2004 12:31:58, enter the following special symbols:

The Stat Central Agent Job Command Editor interprets this as “2004-06-01 12:31:58.”

Click OK to close the command interpreter.

After you enter the command in the Command field, you can test the command by clicking Test Command. Stat executes the command on your workstation and reports if the operating system returned SUCCESS or FAILURE.

Unlock Locked CSRs

If a user is unexpectedly disconnected from Stat (for example, due to a network failure), any CSRs that the user had opened when the session failed will remain locked. This job unlocks any locked CSRs under the following two conditions:

The Schedule Tab

After you specify the details of the job in the Job Definition tab, click the Schedule tab. From here you schedule the day and time you want the Agent to run the job.

The following explains how to define a day schedule and a time schedule:

Day Schedule

In the Day Schedule field, select one of the following:

Select the Day of Week option if you want the job to run on certain days of every week. Then select the check box next to the days you want.
Select the Day of Month option if you want the job to run on either the first day of the month, the last day of the month, or both. Then select the options you want.
Select the Run Once option if you want the Stat Central Agent to run the job only once. Then either select Run Immediate if you want the Stat Central Agent to run the job immediately (or as soon as possible depending on agent status and processing time), or click the Browse button and in the Calendar window specify the day and time you want the Stat Central Agent to run the job.
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