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Recovery Manager for AD 10.2.1 - User Guide

Overview Getting started
Permissions required to use Recovery Manager for Active Directory Recovery Manager Console Getting and using help Configuring Windows Firewall Using Computer Collections Managing Recovery Manager for Active Directory configuration Licensing
Backing up data
Permissions required for the Backup operation Managing Backup Agent Using a least-privileged user account to back up data Using Managed Service Accounts Active Directory backups vs Windows System State backups Creating BMR and Active Directory backups Using the Backup Wizard Retrying backup creation Enabling backup encryption Backing up AD LDS (ADAM) Backing up cross-domain group membership Backing up distributed file system (DFS) data Backup scheduling Setting performance options Setting advanced backup options Unpacking backups Using e-mail notification Viewing backup creation results
Restoring data
Getting started with Active Directory recovery Managing deleted or recycled objects Restoring backed up Active Directory components Integration with Change Auditor for Active Directory Using granular online restore Restoring AD LDS (ADAM) Selectively restoring Active Directory object attributes Restoring objects in an application directory partition Restoring object quotas Restoring cross-domain group membership Performing a restore without having administrator privileges Reports about objects and operations Using complete offline restore Offline restore implications Restoring SYSVOL authoritatively Performing a granular restore of SYSVOL Recovering Group Policy Restoring data from third-party backups Using the Extract Wizard Restoring passwords and SID history
Full Replication Consolidating backup registration data Monitoring Recovery Manager for Active Directory Using Management Shell Collecting diagnostic data for technical support Using Recovery Manager for Active Directory web portal Appendices
Frequently asked questions Best practices for using Computer Collections Best practices for creating backups Ports Used by Recovery Manager for Active Directory Backup Wizard Online Restore Wizard Online Restore Wizard for AD LDS (ADAM) Group Policy Restore Wizard Repair Wizard Extract Wizard Technical characteristics Events generated by Recovery Manager for Active Directory

Recovery Manager Console

Recovery Manager for Active Directory includes an MMC snap-in (also known as the Recovery Manager Console) to ensure intuitive operation and close integration with the Windows operating system.

Note

Machine that hosts the Recovery Manager Console must have same or higher version of Windows operating system than the processed domain controllers. Otherwise, the online compare and object search in a backup during the online restore operation may fail.

To start the Recovery Manager Console

On the Start screen, click the Recovery Manager for Active Directory tile.

When started for the first time, the Recovery Manager Console looks similar to the following:

Resources/Images/RMAD_console.png

The main viewing area of the window is divided into two panes. The left pane contains the console tree, showing the items that are available in the snap-in. The right pane, known as the details pane, is used to display information about those items. The window also contains command menus and toolbars that are provided by both the MMC and the snap-in.

The information in the details pane changes accordingly when you select items in the console tree. To perform management tasks, you can click or right-click entries in the details pane and then use commands on the Action menu or shortcut menu.

You can move objects by selecting them in a source folder and then dragging the selection to a destination folder. If the drop operation is not allowed, the mouse pointer changes accordingly.

For more information about how to navigate an MMC snap-in, refer to Microsoft Management Console Help.

The console tree includes the following items:

  • Replication Using this node you can add multiple console instances to the replication console list and perform the data replication from source consoles to the local one. For more information, see Full replication and Consolidating backup registration data.

  • Backup Agent Management. Provides a central location for managing Backup Agent on computers added to Computer Collections. You can use this node to discover all preinstalled instances of Backup Agent and to manually install, uninstall, or update the agent on computers in Computer Collections (such as domain controllers and AD LDS (ADAM) hosts). For more information, see Managing Backup Agent.

  • Computer Collections. Contains a list of user-defined collections of computers. When you select a collection in the console tree, the details pane displays a list of all members of that collection. For more information, see Using Computer Collections.

  • Active Directory. Contains nodes representing the forests and AD LDS (ADAM) configuration sets to which the Recovery Manager Console is currently connected. You can browse forests and AD LDS (ADAM) configuration sets for computers and AD LDS (ADAM) instances, respectively.

    • To add a forest to the list, select Active Directory, and then, on the Action menu, click Connect to Forest.

    • To add an AD LDS (ADAM) configuration set to the list, select Active Directory, and then, on the Action menu, click Connect to AD LDS (ADAM).

  • Sessions. Contains a list of all backup-creation sessions performed by RMAD. When you select a session in the console tree, the details pane reports information about that session, such as whether backups were successfully created during the session.

  • Backups. Contains a list of the Active Directory backups, AD LDS (ADAM) backups registered in the backup registration database of RMAD. When you select Active Directory or AD LDS (ADAM) under the Backups node, the details pane displays a list of all registered AD backups or AD LDS (ADAM) backups respectively.

You can use the Properties dialog box provided for the Active Directory or AD LDS (ADAM) node, to filter the list of backups displayed in the details pane.

 

Getting and using help

Help topics and tips provided with Recovery Manager for Active Directory help you accomplish your tasks. To get assistance while you work:

  • On the Help menu, click Help Topics. This displays the Help Viewer. To find a Help topic, use the Contents and Search tabs of the Help Viewer.

  • To see a brief description of a wizard page or a dialog box, press the F1 key or click the Help button.

  • To see a brief description of a menu command or a toolbar button, point to the command or button. Descriptions of toolbar buttons appear as tool-tips.

Descriptions of menu commands appear in the status bar at the bottom of the window. If the status bar is not displayed, click Customize on the View menu, and then select the Status bar check box in the Customize View dialog box.

 

Configuring Windows Firewall

A firewall enabled in your environment may block traffic on ports used by Recovery Manager for Active Directory (RMAD), preventing you from backing up or restoring data. Before you start using RMAD, make sure your firewall does not block traffic on ports used by RMAD.

This section provides instructions on how to configure built-in Windows Firewall on a the domain controllers to be backed up, so that RMAD could back up data on that computer.

The section covers the following methods:

 

Manual method

For each of the following agents, you must create the specified firewall rules to allow traffic on ports used by RMAD. For descriptions of each firewall rule, see the table below.

Backup Agent:

  • If you have a preinstalled Backup Agent, create Rule 3 and specify BackupAgent64.exe in the Program path parameter.

  • If you have an automatic Backup Agent installation, create Rule 3 and specify ErdAgent.exe instead of <backup agent> in the Program path parameter.

  • If you use the specified Backup Agent port, you need to configure Rule 1 and Rule 3. In Rule 3, specify <specific TCP port> for the Backup Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Backup Agent, configure Rule 1, Rule 2, and Rule 3. In Rule 3, specify the <RPC dynamic port range> for the Backup Agent in the Local ports parameter.

Online Restore Agent:

  • Configure Rule 4 and specify OnlineRestoreAdapter.exe in the Program path parameter.

  • If you use the specified Online Restore Agent port, configure Rule 1 and Rule 4. In Rule 4, specify <specific TCP port> for the Online Restore Agent in the Local ports parameter.

  • If the RPC dynamic port range is used for the Online Restore Agent , configure Rule 1, Rule 2, and Rule 4. In Rule 4, specify <RPC dynamic port range> for the Online Restore Agent in the Local ports parameter.

Offline Restore Agent:

  • Configure Rule 5 and specify RstAgent.exe in the Program path parameter.

  • If you use the specified Offline Restore Agent port, you need to configure Rule 1 and Rule 5. In Rule 5, specify <specific TCP port> for the Offline Restore Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Offline Restore Agent , configure Rule 1, Rule 2, and Rule 5. In Rule 5, specify <RPC dynamic port range> for the Offline Restore Agent in the Local ports parameter.

Management Agent:

  • Configure Rule 6 and specify the ManagementAgent.exe in the Program path parameter.

  • If you use the specified Backup Agent port, configure Rule 1 and Rule 6. In Rule 6, specify <specific TCP port> for the Management Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Management Agent, configure Rule 1, Rule 2, and Rule 6. In Rule 6, specify <RPC dynamic port range> for the Management Agent in the Local ports parameter.

The following list describes the settings for each firewall rule. Any setting not described in this list can be left as the default value.

Rule 1

- Rule Type: Custom
- Program Path: System
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: 445
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 1 settings: New-NetFirewallRule -DisplayName "Rule 1" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort 445 -Protocol TCP -Program System

Rule 2

- Rule Type: Custom
- Program Path: %SystemRoot%\System32\Svchost.exe
- Service settings: Remote Procedure Call (RpcSs)
- Protocol: TCP
- Local ports: RPC Endpoint Mapper
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 2 settings: New-NetFirewallRule -DisplayName "Rule 2" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPCEPMap -Protocol TCP -Program "%SystemRoot%\System32\Svchost.exe" -Service RpcSs

Rule 3

- Rule Type: Custom
- Program Path: %SystemRoot%\RecoveryManagerAD\BackupAgent64.exe or %SystemRoot%RecoveryManagerAD\ErdAgent.exe
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: RPC dynamic port range/specified port for Backup Agent
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 3 settings: New-NetFirewallRule -DisplayName "Rule 3" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPC -Protocol TCP -Program "%SystemRoot%\RecoveryManagerAD\BackupAgent64.exe"

Note: If the Backup Agent uses a specific TCP port then specify the TCP port in the LocalPort parameter. If the RPC dynamic port range is used then specify the RPC dynamic port range in the LocalPort parameter

Rule 4

- Rule Type: Custom
- Program Path: C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\FRRestoreService64.exe"
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: RPC dynamic port range/specific port for Online Restore Agent
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 4 settings: New-NetFirewallRule -DisplayName "Rule 4" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPC -Protocol TCP -Program "C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\FRRestoreService64.exe"

Note: If the Online Restore Agent uses a specific TCP port then specify the TCP port in the LocalPort parameter. If the RPC dynamic port range is used then specify the RPC dynamic port range in the LocalPort parameter.

Rule 5

- Rule Type: Custom
- Program Path: %SystemRoot%\RecoveryManagerAD\RstAgent.exe
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: RPC dynamic port range/specific port for Offline Restore Agent
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 5 settings: New-NetFirewallRule -DisplayName "Rule 5" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPC -Protocol TCP -Program "- Program Path: "%SystemRoot%\RecoveryManagerAD\RstAgent.exe"" "

Note: If the Offline Restore Agent uses a specific TCP port then specify the TCP port in the LocalPort parameter. If the RPC dynamic port range is used then specify the RPC dynamic port range in the LocalPort parameter.

Rule 6

- Rule Type: Custom
- Program Path: %SystemRoot%\RecoveryManagerAD\ManagementAgent.exe
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: RPC dynamic port range/specific port for Management Agent
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 6 settings: New-NetFirewallRule -DisplayName "Rule 6" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPC -Protocol TCP -Program "%SystemRoot%\RecoveryManagerAD\ManagementAgent.exe"

Note: If the Management Agent uses a specific TCP port then specify the TCP port in the LocalPort parameter. If the RPC dynamic port range is used then specify the RPC dynamic port range in the LocalPort parameter.

note

For more information on RPC dynamic port range, refer to the following Microsoft Support Knowledge Base articles at https://support.microsoft.com:
How to configure RPC to use certain ports and how to help secure those ports by using IPsec
How to configure RPC dynamic port allocation to work with firewalls
The default dynamic port range for TCP/IP has changed in Windows Vista and in Windows Server 2008

 

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