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NetVault 11.4.5 - Installation Guide

Introduction Deploying NetVault Backup Reviewing pre-installation requirements Installing NetVault Backup Reviewing post-installation requirements Upgrading NetVault Backup Licensing NetVault Backup Removing NetVault Backup Troubleshooting

Ubuntu 14.x, 15.04, and 16.x


Increase non-interactive desktop heap on NetVault Backup Server: On Windows-based NetVault Backup Servers, the default setting for the non-interactive desktop heap memory setting has the potential to be exhausted when you do the following:

The SharedSection setting in this registry value controls how the desktop heap is allocated. The heap size is specified in KB. The format for specifying the heap size is as follows:
xxx defines the maximum size of the system-wide heap
yyyy defines the size of each desktop heap
zzzz defines the size of the desktop heap that is associated with a non-interactive Windows station
Start the Registry Editor. (In the Run box on the Start Menu, type regedit, and press Enter.)
Expand the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems key.
On the right pane, right-click Windows, and select Modify.
In the Edit String dialog box, change the value for the SharedSection parameter from 512 to 1024:
Click OK, and close the Registry Editor.

Installing NetVault Backup

Installation overview

You can install NetVault Backup by using the interactive or non-interactive installation method. You can also use the push installation method to simultaneously install the NetVault Backup Client software on multiple Windows-based machines. This section provides an overview of the NetVault Backup installer and available installation methods.

It includes the following topics:

Starting with version 11.1, the NetVault Backup installer is offered as a single file (typically an application). The installation file is named as follows:


NetVault Backup offers separate client-only and server-only installation packages for Linux- and Windows-based systems. Both the server and the client packages are available in hybrid and pure 64-bit versions.

On Mac OS X, the installer is packaged as a disk image (.dmg) file. The installation file for Mac OS X is named as follows: netvault-<RYYYYMMMDD>-vx.x.x.x-client-MacOSX.dmg.

NetVault Backup supports installations in the following languages: English, Simplified Chinese, French, German, Japanese, and Korean. The installer automatically detects the system language and uses it as the default language. On systems that use an unsupported language, the installer defaults to English.

You can run the NetVault Backup installer in graphical, text, or unattended mode. These modes are available for both new and upgrade installations. This section provides an overview of the available installation modes.

Use the graphical mode to install the software interactively from a graphical user interface. This mode is available on all supported operating systems that provide a graphical environment. The graphical mode requires GTK packages or X Window System libraries on Linux- and UNIX-based systems. The installer automatically runs in graphical mode if no installation mode is specified.

Use the text mode to install the software interactively from a text-based user interface. This mode is available on all supported operating systems, except Windows. On systems that do not provide a graphical environment, the installer automatically runs in text mode if no installation mode is specified.

Use the unattended mode to perform automated installations with minimal or no user interaction. This mode is supported on all operating systems. When performing unattended installations, you can specify the installation options at the command line or in an option file.

When running the NetVault Backup installer, you can use the --mode option to specify the installation mode. Generally, you do not need to use this option because the installer automatically uses the default mode. If, for any reason, the default mode cannot be initialized, then the installer tries to use the alternative GUI or text modes, if available. For example, on Linux, if the GTK libraries are unavailable, the default gtk mode cannot be initialized. In such cases, the installer tries to use the xwindow mode, and if no X Server is detected, the installer defaults to text mode.

The following table lists the supported installation modes.


Mac OS X



OS without any graphical environment

To run the installer in unattended mode, it is necessary to use the --mode option; the installer does not automatically switch to this mode. The --mode option is also required to run the installer in text mode on machines that support GUI (for example, to perform remote installations on Linux- or UNIX-based systems).

The installer generates a log file in the system temporary directory. The file is named as follows: netvault_{GUID}_install.log, where {GUID} is unique for each installation occurrence (for example, netvault_274bffb2-a3c1-457e-7f5e-221bf60a7689_install.log).

If the installation fails for any reason, you can examine the log file for details about the problem.

If an installation or upgrade is unsuccessful, the installer may not generate the regular log file. Instead, the installer may leave an intermediate log file is named bitrock_installer.log or bitrock_installer_nnn.log in the system temporary directory.

The push installation method lets you install one or more software packages on remote machines. You can use this method to install or upgrade the NetVault Backup client and plug-ins on multiple machines. You can perform push installations from the NetVault Backup WebUI. The push installation method is only available to Windows-based machines. For more information about this method, see the Quest NetVault Backup Administrator's Guide.

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