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NetVault Plug-in for VMware 13.2.1 - User Guide

Introducing NetVault Plug-in for VMware Installing the plug-in Configuring the plug-in Defining a backup strategy Using the image-level backup method Using the file-level backup method Restoring image-level backups Restoring file-level backups Troubleshooting

Restore job fails on Linux when file size exceeds 50 MB

To avoid file fragmentation, the Plug‑in for VMware preallocates disk space before restoring files to disk. On Linux-based systems, files that are larger than 50 MB in size are not pre‑allocated full disk space. Such files are handled similar to sparse files and allocated disk space as needed during restore. If the disk does not have sufficient space to fully restore files that are larger than 50 MB in size, the job fails when the disk runs out of space.

Web Service process displays message that indicates the server is unavailable

If the Diagnose Virtual Machine method is unable to return any result within the timeout interval (five minutes), the Web Service process displays the following message: “Error: The remote machine: <Name of the NetVault Server> is unavailable”

You can close this dialog box to continue the current operation. In the background, the Diagnose Virtual Machine method runs the cleanup process to remove any snapshot that it has created.

Installing an update puts the VMware Vstor2 MntApi driver into an inconsistent state

Installing an update of the plug-in puts the VMware Vstor2 MntApi driver into an inconsistent state.

If you are using a Windows-based proxy server, restart the server after you remove a VDDK. If you try to install or remove the VMware Vstor2 MntApi driver without restarting the server, you might encounter an error. For more information, see

Before installing the latest version of the plug-in, complete the following steps:

Backing up and restoring encrypted disks

Support of virtual-machine encryption became available starting with vSphere 6.5; however, the plug-in does not support backup and restore of encrypted disks.

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