After restarting the machine, the NetVault Backup Service sometimes fails to start on a Windows®-based NetVault Backup Server.
NetVault Backup cannot start if the PostgreSQL database that is used to store the system data does not start. To correct this issue, start the Task Manager, and click Show processes from all users. You can see multiple instances of postgres32.exe running on the system. Select any one instance of this process, and click End Process to remove all instances of postgres32.exe. Then, start the NetVault Backup Service.
On a Linux®-based machine, the NetVault Backup Service starts, and then stops immediately.
This issue can occur if the Postgres service cannot resolve the host name localhost, and fails to start.
Check the /etc/hosts file, and if the file does not contain an entry for localhost, add the entry.
The Linux® Hybrid version of the plug-in does not run on pure 64‑bit operating system.
NOTE: Some libraries are dynamically loaded from the path $NV_HOME/dynlib/vddk/. If these libraries are listed as missing, no action is required.
To correct this problem, navigate to the /usr/lib directory, and create the following symbolic link: