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NetVault Plug-in for Exchange 10.0.5 - User Guide

Introducing Dell™ NetVault™ Backup Plug-in for Exchange Defining an Exchange data protection strategy Planning your Exchange Server deployment Installing and removing the plug-in Configuring the plug-in Backing up data Restoring data Troubleshooting

Troubleshooting other issues

Microsoft Exchange Replication Service (LCR and CCR environments)
Volume Shadow Copy (VSS backups) (started automatically by Microsoft Software Shadow Copy Provider)
Ensure that Exchange databases are mounted. Additionally, when performing backups of passive data, verify that the passive copies in CCR and LCR environments have a state of Healthy in the Exchange Management Console. If the passive copy has a status of Failed, the backup fails. The Failed passive copy can be returned to a Healthy state by deleting it and updating it with the Update-StorageGroupCopy command. For more information on this command, see
Even if a specific database has been dismounted, if the This database can be overwritten by a restore option is not selected on the Database tab of the Store Properties dialog box, this error occurs.
Open the Manage Devices page, select the backup media, and click Scan. NetVault Backup stores index information for backup jobs in two locations: in the NetVault Database and on the media targeted by the backup. When you scan the backup media, the index information is added to the NetVault Database. To verify that the information was added, open the Manage Job Definitions page, and locate the specific job. If you can run the job now, the scan process has corrected the problem.
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