Any antivirus software must be configured to not scan the Migrator for Notes to Exchange program files directory or %temp% directory, or may be simply turned off, but may be restored after the program runs. If an antivirus scan misinterprets an Migrator for Notes to Exchange temporary file as a threat, it will try to "clean" the file, and the SSDM program call would then fail.
ASP.net version 4.0 must be installed. If the SSDM Scheduling Web Service is running, you must change the .NET Framework version of the Application Pool used by the SSDM Scheduling Web Service to .NET 4.0.
The Migrator for Notes to Exchange applications and wizards need a directory that is accessible (read and write) to the admin accounts that will run the admin components and access source and target data and accounts, and that is shared (read only) to all users who will run the SSDM.
Migrator for Notes to Exchange is a metered-use product that will run only with the application of a valid license key. Quest Software sells license keys for particular numbers of users to be migrated, and a license key will become invalid after the software has been used for the user limit. The same license is used for all functions of a particular user (provisioning, forwarding, migration, etc.), and the user license count increments the first time any program function is applied to each user. For example, when a user is issued a license, all components of the product can be run using that license. Also, users can re-migrate their accounts using the original licenses that they were issued. Re-migration does not require an additional license.
The product will install without a license key, but will prompt you to apply a license key the first time you try to run the software. You will be prompted to find and specify the license key file that Quest provided. Use the Browse feature to locate the file, which will have a .dlv extension.
You can view your current license-key status at any time by selecting Help | About (within Notes Migration Manager), and may also apply a new license key there to extend your valid use of the product.