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KACE Desktop Authority 11.1 - Administrator Guide

Administrator's Guide
Product Improvement Program Installation Help Concepts User Interface Validation Logic Configuration Computer Management User Management Reference File Paths
Setup Tool

Definitions

Note: Computer Global Definitions can only be accessed by a Super User/Group.

Computer based definitions are variables that are defined for use in Computer Management profiles. These variables are for advanced and troubleshooting use.

Click Add to update the Global or Machine Definitions list with new definitions. Click Edit to modify an existing definition. Click Delete to remove a definition from the list. Once the list is in Add or Edit mode, select a Definition Name from the drop list and enter its corresponding value. Click Save when the definition is complete. Click Cancel to exit edit mode without saving the new Definition Name.

Figure 21: Global Options, Computer Management Options, Definitions dialog

The list of definition variables below is available for selection when configuring Global Definitions. A new variable many also be typed into this field.

Table 2: List of default computer definition variables

Name

Value

Event_Refresh_Time

Defines the time interval for the Computer Management refresh. The default refresh interval is 60 minutes. This value is specified in minutes.

ServicePackFreeSpaceNeededInMB

Defines the free space needed for Desktop Authority to install a Service Pack. The default free space needed is 1.4GB.This value is entered as megabytes.

Machine_Trace_Days_To_Retain

Defines the number of days to retain the Computer Management trace file. This can also be set on the Computer Troubleshooting tab, however in the Definitions object it can be set as a Machine definition for select machines. This setting will override the setting on the Computer Troubleshooting tab. Specify the number of days from 1 to 14.

Machine_Trace_File_Repository

By default, this variable is to set the network repository location for the Computer Management trace file. This can also be set on the Computer Troubleshooting tab, however in the Definitions object it can be set as a Machine definition for select machines. This setting will override the setting on the Computer Troubleshooting tab.

Specify in the following format: \\ServerName\ShareName\FolderName

Machine_Trace_Level

Defines the level of logging to take place for Computer Management. This can also be set in the Computer Troubleshooting tab, however it can set it as a Machine definition for select machines. This setting will override the setting on the Computer Troubleshooting tab.

Allowable values are: Verbose, Normal, Warning, Errors, None

A Verbose trace contains all possible trace settings including Normal, Warnings and Errors.

A Normal trace contains Normal, Warnings and Errors.

A Warning trace contains all Warnings and Errors.

An Error trace just contains Errors.

Specify None for no trace.

For a list of special Global Variables that can be used, see the Global Variable Definitions List.

Troubleshooting

Computer Troubleshooting

The Troubleshooting tab is used to define several settings that are used to aid with tracing problems with objects/elements that are being applied on one or more client machines. The Troubleshooting object can only be modified by a Super User/Group.

The most common setting on this object is the ability to create a detailed trace file for one or more specified users and/or computers.

Delete client trace files older than xx days

Specify a number of days in which older Computer Management trace files should be removed from the system. This can be a number from 1 to 14. The default value is 7 days.

Upload a copy of each client's trace file to this network path

Manually enter a network path to which all Computer Management trace files will be copied to. Click Browse to locate the network location using the resource browser. The Computer trace files are uploaded to the central repository using the DA Administrative User account. This account must have appropriate permissions to the central repository location so the files can be copied. The file is copied at the end of the day (midnight) if the computer is up or when the computer comes up and creates a new trace file for the day.

Click View files to view the trace file repository location as specified by the entry.

Enable verbose debug mode for these specific computers

By default, a simple Computer Management trace file is created for all computers. However, by selecting this box, a more detailed trace file can be created. This verbose trace file will detail and trace Computer Management profiles only. Since this trace file is extremely detailed, providing lots of information, it can grow quite large. For this reason, this option should not be enabled unless some specific debugging is necessary.

Note: By default, log files will be stored in the %windir%\Temp\Desktop Authority folder. Please refer to the File Paths appendix for the correct path(s) based on the version of Desktop Authority you are using.

User Management Options

Global Options

The Global Options object provides the ability to define several settings which affect how Desktop Authority initiates for each client. These settings apply to all users, computers and profiles and include several objects. Global Options are broken up into three sub-components: Common Management Options, Computer Management Options, and User Management Options.

Global Options objects are available only to Super Users/Groups with the exception of Assign Script.

Common Management Options consists of Exception and Network Location Awareness options.

  • Exceptions
     Exceptions are used to disable the ability to run Desktop Authority or allow an alternate logon script to run on any of the specified computers.
  • Network Location Awareness (NLA)
    Network Location Awareness is used to configure NLA within the Desktop Authority Console. NLA. Desktop Authority uses Network Location Awareness to detect when a new network connection becomes available. Once the new connection is detected, Desktop Authority will be notified and can then determine whether it will execute for the user.

Computer Management Options consists of Definitions and Troubleshooting options.

  • Definitions
    The Definitions object is used to define custom dynamic variables. These variables may be used within any profile as well as in any custom script.
  • Troubleshooting
    The Troubleshooting object is used to define several settings that can help to troubleshoot problem clients. The most common setting on this object is the setting to create a detailed trace file for one or more specified users and/or computers.

User Management Options consists of Definitions, Visual, Desktop Agent and Troubleshooting options.

  • Definitions
    The Definitions object is used to define custom dynamic variables. These variables may be used within any profile as well as in any custom script.
  • Troubleshooting
    The Troubleshooting object is used to define several settings that can help to troubleshoot problem clients. The most common setting on this object is the setting to create a detailed trace file for one or more specified users and/or computers.
  • Visual
    The Visual object is used to set the default graphical startup mode of Desktop Authority as it executes on the client during the logon process.
  • Desktop Agent
    The Desktop Agent will launch specified programs as the client logs off or shuts down the computer. This object provides several default options for the Agent.

Definitions

Note: User Global Definitions can only be accessed by a Super User/Group.

The Definitions tab is used to define User Management based custom dynamic variables. These variables may be used within any User Management profiles as well as in any custom script.

All definitions in the text block must contain valid KiXtart script code.

Definitions declared within the Global Definitions area are for use globally on all computers.

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