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KACE Desktop Authority 11.1 - Administrator Guide

Administrator's Guide
Product Improvement Program Installation Help Concepts User Interface Validation Logic Configuration Computer Management User Management Reference File Paths
Setup Tool

Common Management Options

Global Options

The Global Options object provides the ability to define several settings which affect how Desktop Authority initiates for each client. These settings apply to all users, computers and profiles and include several objects. Global Options are broken up into three sub-components: Common Management Options, Computer Management Options, and User Management Options.

Global Options objects are available only to Super Users/Groups with the exception of Assign Script.

Common Management Options consists of Exception and Network Location Awareness options.

  • Exceptions
     Exceptions are used to disable the ability to run Desktop Authority or allow an alternate logon script to run on any of the specified computers.
  • Network Location Awareness (NLA)
    Network Location Awareness is used to configure NLA within the Desktop Authority Console. NLA. Desktop Authority uses Network Location Awareness to detect when a new network connection becomes available. Once the new connection is detected, Desktop Authority will be notified and can then determine whether it will execute for the user.

Computer Management Options consists of Definitions and Troubleshooting options.

  • Definitions
    The Definitions object is used to define custom dynamic variables. These variables may be used within any profile as well as in any custom script.
  • Troubleshooting
    The Troubleshooting object is used to define several settings that can help to troubleshoot problem clients. The most common setting on this object is the setting to create a detailed trace file for one or more specified users and/or computers.

User Management Options consists of Definitions, Visual, Desktop Agent and Troubleshooting options.

  • Definitions
    The Definitions object is used to define custom dynamic variables. These variables may be used within any profile as well as in any custom script.
  • Troubleshooting
    The Troubleshooting object is used to define several settings that can help to troubleshoot problem clients. The most common setting on this object is the setting to create a detailed trace file for one or more specified users and/or computers.
  • Visual
    The Visual object is used to set the default graphical startup mode of Desktop Authority as it executes on the client during the logon process.
  • Desktop Agent
    The Desktop Agent will launch specified programs as the client logs off or shuts down the computer. This object provides several default options for the Agent.

Exceptions

The Exceptions tab is used to disable the ability to run Desktop Authority or allow an alternate logon script to run on any of the specified computers. Exceptions can only be modified by a Super User/Group. This object is applicable to both.

Do not execute Desktop Authority profiles or settings on:

Select the appropriate box for each computer class that should be excluded from running Desktop Authority. These selections may include any combination of the following computer classes: Desktop computers, Portable, Tablet, Embedded, Terminal server clients, Member servers, Domain controllers, Clients connecting over dial-up, Citrix ICA published applications, and Specific computers.

When excluding Specific computers from the execution of Desktop Authority, enter the computer names in the entry provided. Separate computer names using a semicolon (;). Wildcards may be used with the computer names.

Launch alternative script (bat/cmd)

Setting an alternate script only applies to user logins as the Login script is only executed when a user actually logs into the computer.

When a computer class is excluded from running Desktop Authority, an alternate batch or cmd file may be launched instead. Running an alternate batch file is useful if your users require only a few simple drive mappings and do not need the full configuration capabilities that Desktop Authority offers. Select the Enable box to designate the alternate selection. Manually type the name of the alternate file or click Browse to locate the file on the network. The file must have an extension of .BAT or .CMD in order for it to run as a logon script. Click Browse to locate the file will automatically copy the file to the SLSCRIPTS share so that it may be replicated to the NETLOGON share on each domain controller. 

Once a .BAT or .CMD file extension is entered into this field the Edit File link, is enabled. Click the Edit File link to edit an existing file or the creation of a new file if the file name is not found in the SLSCRIPTS share folder. 

Do not perform User Management actions at logoff

Select this box to disable the ability to process User Management logoff actions. No logoff events will be processed, regardless of whether they are selected as part of a profile's or element's validation logic settings.

Note: Selecting this check box will not remove the ability to select logoff or shutdown from the validation logic timing settings. However, the ability to execute a profile/element at logoff or shut down will be disabled.

Do not perform Computer Management actions at shutdown

Select this box to disable the ability to process Computer Management actions at shutdown. No events Computer Management events scheduled for shutdown will be processed, regardless of whether they are selected as part of a profile's or element's validation logic settings.

Note: Selecting this check box will not remove the ability to select logoff or shutdown from the validation logic timing settings. However, the ability to execute a profile/element at logoff or shut down will be disabled.

Allow any client to selectively bypass Desktop Authority execution

Selecting this box allows certain computers to be excluded from ever executing Desktop Authority regardless of the options selected in the Desktop Authority Manager. This option requires the use of a special options file called SLBYPASS. If this file is present on the client, Desktop Authority will detect its presence and immediately exit before launching the main script engine and/or applying any configuration changes to the client.

Note: For information on creating and using option files, see the Option Files topic.

Network Location Awareness

The Network Location Awareness (NLA) tab is used to configure the DA Client Service to automatically detect when an off-network computer (e.g. employee working remotely) establishes a new connection to the parent domain via a network change (e.g. using a VPN connection). Once the new connection has been detected, Desktop Authority will then immediately begin to execute all applicable validated settings.

Enable Network Location Awareness

Select this box to enable NLA and allow a managed DA computer to immediately run Desktop Authority when a new connection to the corporate network has been detected.

Enable DA script in case of network disconnections and reconnection

In addition to detecting a change in network, this setting allows for the detection of a disconnection and re-connection to the same corporate network. This would be used when a user disconnects from the direct connect LAN and then goes to wireless. This setting allows Desktop Authority to be able to immediately re-map printers, drives, etc.

Alternate logon script name

By default, NLA will verify if SLogic or SLogic.bat (default Desktop Authority logon script) is assigned to the user in Active Directory. If not, Desktop Authority will not be launched. This setting should be used to specify an alternative logon script name(s) currently associated with the execution of Desktop Authority. Multiple alternate logon scripts can be specified. Each filename must be separated by a comma.

 

Example: Login.bat,Login
Example: Login.bat,Login,Slogic.bat,Slogic
Path to UBM non-default logon script location

Specifies the location of where logon script resides. The batch file name does not need to be specified. The default location is %logonserver%\Netlogon". So if the Slogic.bat login script will be used from the Netlogon folder then nothing needs to be specified.

However, if Slogic.bat is being replicated to sub folder or different folder than Netlogon, like %logonserver%\Netlogon\DA, then the full UNC path needs to be specified.

 

Example: %LogonServer%\Netlogon\DA

Example: \\ServerName\FolderName\SubFolderName.

Type of event for DA script

Select the event when the logon script will be run. The default is set to Refresh.

When the Logon event is selected, the DA Client Splash screen will be displayed.

The DA Client Splash screen will not be displayed when the Refresh event is selected.

Minimum period between DA script executions

The amount of time needed before NLA will execute again. For example, if the period is set to "600" seconds (10 minutes) then when a user connects to VPN, NLA will detect this and kick off a refresh event (default). If the user disconnects and re-connects before 10 minutes, then NLA will not execute SLogic.bat again.

Computer Management Options

Global Options

The Global Options object provides the ability to define several settings which affect how Desktop Authority initiates for each client. These settings apply to all users, computers and profiles and include several objects. Global Options are broken up into three sub-components: Common Management Options, Computer Management Options, and User Management Options.

Global Options objects are available only to Super Users/Groups with the exception of Assign Script.

Common Management Options consists of Exception and Network Location Awareness options.

  • Exceptions
     Exceptions are used to disable the ability to run Desktop Authority or allow an alternate logon script to run on any of the specified computers.
  • Network Location Awareness (NLA)
    Network Location Awareness is used to configure NLA within the Desktop Authority Console. NLA. Desktop Authority uses Network Location Awareness to detect when a new network connection becomes available. Once the new connection is detected, Desktop Authority will be notified and can then determine whether it will execute for the user.

Computer Management Options consists of Definitions and Troubleshooting options.

  • Definitions
    The Definitions object is used to define custom dynamic variables. These variables may be used within any profile as well as in any custom script.
  • Troubleshooting
    The Troubleshooting object is used to define several settings that can help to troubleshoot problem clients. The most common setting on this object is the setting to create a detailed trace file for one or more specified users and/or computers.

User Management Options consists of Definitions, Visual, Desktop Agent and Troubleshooting options.

  • Definitions
    The Definitions object is used to define custom dynamic variables. These variables may be used within any profile as well as in any custom script.
  • Troubleshooting
    The Troubleshooting object is used to define several settings that can help to troubleshoot problem clients. The most common setting on this object is the setting to create a detailed trace file for one or more specified users and/or computers.
  • Visual
    The Visual object is used to set the default graphical startup mode of Desktop Authority as it executes on the client during the logon process.
  • Desktop Agent
    The Desktop Agent will launch specified programs as the client logs off or shuts down the computer. This object provides several default options for the Agent.
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