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Foglight APM for Real User Experience 5.9.11 - Installation and Setup Guide

Installation overview Installing physical appliances Installing virtual appliances Setting up appliances Working with appliance-hosted Management Servers Setting up server-hosted Management Servers Maintaining appliances Backing up and restoring physical appliances Appendix: Troubleshooting

Setting up server-hosted Management Servers

While the Foglight Management Server can be purchased on an appliance, many Foglight customers choose to add application performance monitoring and real end-user monitoring to their existing Foglight installation. You need to ensure that 256-bit encryption is enabled on the server running the Management Server and install the Foglight APM cartridge. You can add additional Management Servers as required to support a federated environment or a high availability cluster.

 
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NOTE: This section assumes that you have an existing 64-bit installation of Foglight Management Server on your server. If not, you need to install one. For instructions, see the Foglight Installation and Setup Guides.

The following workflow describes adding Foglight APM to server-hosted Management Servers:

1
Server requirements
2
Installing Foglight APM cartridges
3
Communicating with Sniffer and Archiver appliances
4
Configuring Federated Children
5
Enabling High Availability mode

Server requirements

Ensure that your Foglight version and server meet the requirements listed in “Requirements for Server-hosted Foglight Management Servers” in the Foglight APM Release Notes.

In particular, verify the following requirements:

•
Your existing Foglight installation is a 64-bit version.
•
The server hosting the Management Server meets the following requirements:
•
256-bit encryption files are the files required by Foglight APM. See Downloading and installing 256-bit encryption files.
•
openssl is installed.
•
For Windows® servers, the network setting Disable NetBIOS over TCP/IP is selected. For instructions, see Disabling the NetBIOS over TCP/IP setting.

Downloading and installing 256-bit encryption files

Foglight APM uses secure authenticated communications between the Management Server and the APM appliances (Archivers and Sniffers). Foglight APM requires that the local_policy.jar and US_export_policy.jar files located on the server are the versions distributed with Java™ Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 6.

To download and install 256-bit encryption files:
1
Download the Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 6 from the Oracle® website at http://www.oracle.com/technetwork/java/javase/downloads/jce-6-download-429243.html.
2
Transfer the Oracle JCE ZIP file to the server running the Management Server.
3
Navigate to <JAVA_HOME>/jre/lib/security.
4
Back up the existing local_policy.jar and US_export_policy.jar files.
5
Extract the new local_policy.jar and US_export_policy.jar files from the Oracle JCE ZIP file, and place these files in the <JAVA_HOME>/jre/lib/security directory.

Disabling the NetBIOS over TCP/IP setting

When enabled, the NetBIOS over TCP/IP setting may cause delays when Windows® negotiates SSL communications with the Linux® operating system embedded on the appliances. A symptom of this problem is slow performance on the APM dashboards, but not on the other Foglight dashboards.

The following procedure documents one way to access the NetBIOS settings. The steps on your Windows® operating system version may be different.

To disable this setting:
1
In Control Panel, click Network and Internet, and then click Network Connections.
2
Right-click Local Area Network, and then click Properties.
3
On the Networking tab, select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
4
Click Advanced.
5
Click the WINS tab.
6
Click Disable NetBIOS over TCP/IP.
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