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Enterprise Reporter 3.5 - Configuration Manager User Guide

Product Overview Configuring the Configuration Manager
Starting the Configuration Manager Finding answers and getting help Overview of Enterprise Reporter Communications and Credentials Required Using the Credential Manager Setting Up Your First Collection Computers (Nodes) Modifying Your Deployment Configuring Global Settings Customizing the Configuration Manager View
Understanding Discoveries Creating Discoveries
Step 1. Create the Discovery (Name) Step 2. Choose what to include in your discovery (Scopes) Step 2a. Choose scopes for your on-premises discoveries
Choosing your Active Directory Scopes Choosing your Computer Scopes Choosing Your Exchange Scopes Choosing Your File Storage Analysis Scopes Choosing Your Microsoft SQL Scopes Choosing Your NTFS Scopes Choosing Your Registry Scopes
Step 2b: Choose scopes for your cloud discoveries Step 3. Schedule your Discovery Step 4: Review the summary
Managing Discoveries Troubleshooting Issues with Enterprise Reporter Appendix: PowerShell cmdlets Appendix: Encryption Key Manager Appendix: Log Viewer

Viewing the Tasks for a Processing Discovery

If a discovery is currently running, you can view all tasks for that discovery. You can use this view to troubleshoot issues with your discovery, and to cancel a running task. For each task, you can see:

What Does the Task Status Indicate?

The status of the tasks in your discovery give you information about the how your discovery is being processed. You can view the status of a task in both the processing and finished task views of a discovery. By default, tasks are grouped by status. The following table outlines the statuses you may see:


When a discovery is run, each task has to be assigned to a node. If the node is already running its maximum number of concurrent tasks, the task is Pending. It is in the queue, and will be assigned to a node when one becomes available.


When a node becomes available, the task is sent to it for processing. While this is happening, the task status is Dispatching.


The task is running on the assigned node


The server has received your request to cancel the task, and is communicating this to the node.


The task has been canceled.


The task has successfully completed.


The task has completed, but was unable to collect all of the data you requested. For more information, see Viewing errors and statistics for tasks .


A task is rejected if the same target is already being accessed by a node within the cluster. This can happen when the same discovery is run more than once within a short time.

Why is My View Empty?

Two views in the Configuration Manager show currently processing tasks or discoveries: the cluster’s queue, and the active tasks view. If there is nothing currently being processed, these views will be empty.

Viewing Errors and Error Suppressions

When there are errors during the discovery, a red indicator appears beside the discovery and a check mark indicates if any error suppression rules have been defined for that discovery. If you drill into a task view, you can identify the exact task that caused the error. Then, for that task, you can view a list of errors, which explains what was happening at the time of the error, and the problem that was encountered. If you are searching for a specific error, you can filter the errors to help narrow your search. You can also save the errors for a task to a file.

Click the discovery’s Last Run Status to display the tasks for an active or finished discovery.
In the bottom pane, click View Errors in the red status bar.
Select the Save as type.
Click Save.
Click Yes to open the file.
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