Rapid Recovery License Portal 6.0.1


	NOTE: At the root group, only a Dell Software administrator may change license settings. For assistance, please contact your Dell Software sales representative.

To register for a License Portal account

On the License Portal Welcome page, click the Register link to register for an account, or click the link included in the welcome email from Dell that includes your license information.

The Register page appears.

Enter the account information as described in the following table.

Table 3. License Portal account information
Field	Description
First Name	Enter the first name of the user. NOTE: This is a required entry.
Last Name	Enter the last name of the user. NOTE: This is a required entry.
Email Address	Enter a unique email address for the user. If you have already purchased your license, you should enter the end user email address that Dell Software has associated with your contract when you purchased the license. This email address should have received a License Number Confirmation Email. Alternately, you can enter an email address of any user who is already in your company's group. NOTE: This is a required entry.
Password	Enter a password for this account. NOTE: The password you enter must be at least eight characters long. For optimal security when creating a password, it is best to use a combination of upper and lowercase characters in combination with numeric and unique symbols.

Do one of the following:

•

If you have a license already, enter the License Number you wish to register. (You can enter multiple license numbers if you have them. Press the Enter key after you enter a number to add additional numbers.)

•

If you have not yet purchased a license, you can download a free trial and add the license numbers later. To download a trial, select the Download Free Trial link.

Enter a company name with which the account is associated as needed.

(optional) Click Details to expand the registration details and to enter the following information for the user account as needed.

Table 4. License Portal account details
Field	Description
Phone	Enter a phone number for the user account.
Street	Enter a street address for the user account.
City	Enter a city for the user account.
Zip Code	Enter a zip code for the user account.
Country	Select a country. NOTE: If you select the United States as the country, you need to enter the state.
State	Select a state for the user account if you selected the United States as the country.

Click Register.

After registration you are logged on to the License Portal and have the ability to download the AppAssure 5 or RapidRecovery Core software installer.

You might also receive an email confirming a new registration.This email includes a hyperlink for you to activate a newly created account.

If you receive a confirmation email after registering, click the hyperlink provided to activate your account.


	NOTE: When you click the activation link in the activation email, you have more access to License Portal functionality, including the ability to manage your License Portal account.


	NOTE: You can also add license numbers from within the License Portal. For more information, see the topic, Adding a License to the License Portal.

Logging on to the License Portal

If you have previously registered on the License Portal, you need to enter your email address and password to log on.

If you have forgotten your logon information, you can reset your password by clicking the link, Forgot your password?. For more information on resetting your password, see the topic, Resetting your Password.


	NOTE: If you have not registered at the License Portal, you need to do so to download software. For more information about registering and obtaining a license key, see About Obtaining License Numbers and License Keys.

To log on to the License Portal

Navigate to the License Portal, for example, at the website URL that was provided to you in the email you received upon purchase.

The Welcome page appears.

In the Email Address text box, enter the email address you associated with your License Portal account during the registration process.

In the Password text box, enter the password you defined for this account during the registration process.


	NOTE: If you have forgotten your password, click Forgot your password?. You are prompted to enter your email address, and then a new password is sent to that email address with instructions.

Click Log On.


	NOTE: The first time you log on to the License Portal, the Downloads page appears so that you can download the trial Core software. For subsequent logons, the Licensing page appears.