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NetVault Plug-in for Exchange 10.0.5 - User Guide

Introducing Dell™ NetVault™ Backup Plug-in for Exchange Defining an Exchange data protection strategy Planning your Exchange Server deployment Installing and removing the plug-in Configuring the plug-in Backing up data Restoring data Troubleshooting

Enabling services

In Windows® Control Panel > Administrative > Services for the Exchange Mailbox Servers, verify that the following services are enabled and running:
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Microsoft Exchange Information Store
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Microsoft Exchange System Attendant
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Microsoft Exchange Replication Service (required in DAG, LCR, and CCR environments)
For VSS backups, also verify that the following services are enabled and running:
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Microsoft Software Shadow Copy Provider
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Volume Shadow Copy (started automatically by Microsoft Software Shadow Copy Provider)

Configuring localization settings

The plug-in uses traditional Windows® code page selection to enable localization, and is therefore subject to certain limitations. The plug-in must be used in an environment with correctly configured localizations settings to function properly.
To ensure correct operation in a localized environment, all the following conditions must be met:
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All Exchange Server entities (Storage Groups, Mailbox Databases, Public Folder Databases, and so on) must be named using the same language, with no intermixing of languages.
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The Windows Active Code Page must be set to the same language as used in the Exchange Server.
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The language specified in the NetVault Backup Configurator for both the NetVault Backup Server and Clients must match the language set in the Windows Active Code Page.
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If used in a clustered environment, all nodes in the cluster must be configured to use the same language, also conforming to the previous rules.
To configure the Windows Active Code Page:
1
Open the Windows Control Panel.
2
Select Regional and Language Options.
3
Select the Advanced tab.
4
In the Select a language to match the language version of the non-Unicode programs you want to use list, select the correct language.
If the correct language is not listed, install it by following the Microsoft Windows administrative procedures for installing additional language support.
To configure a NetVault Backup Server or Client:
1
In the Navigation pane, click Change Settings.
2
On the Configuration page, click Server Settings or Client Settings, whichever is applicable.
3
Under System and Security, click General.
4
In the Language Selection list, select the applicable language, and then click Apply.
 
* 
IMPORTANT: When languages other than English are used in an environment that is not correctly configured, backup and restore operations may not function as expected. The demonstrated behavior may include, but is not limited to:
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Failure to back up selected items.
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Backing up or restoring items that were not selected (for example, you select the first Storage Group/Mailbox Database, but the second Storage Group/Mailbox Database is affected).
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Failure to back up or restore altogether, often with the indication that no matching items were found.

Enabling and using Deleted Item Recovery features

Dell recommends that you enable the Deleted Item Recovery functionality in Exchange to reduce the need to perform recovery for individual messages or mailboxes. This feature enables the recovery of recently deleted items by saving messages for a predetermined number of days.
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Enabling Deleted Item Recovery in Exchange 2007
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Enabling Deleted Item Recovery in Exchange 2010 and later
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Recovering items in the Outlook client
Enabling Deleted Item Recovery in Exchange 2007
1
Open the Exchange Management Console or Exchange System Manager.
2
In the console tree, expand Microsoft Exchange, expand Server Configuration, and then select Mailbox Store.
3
Right-click the database, and select Properties.
4
Select the Limits tab.
5
In the Deletion settings area, enter the number of days to retain deleted items in the Keep deleted item for (days) field.
6
To save the settings, click OK.
Complete instructions for this procedure can be found in the relevant Microsoft Exchange documentation. In addition, you can consult the Configuring Deleted Mailbox and Deleted Item Retention article at: http://technet.microsoft.com/en-us/library/bb125266(EXCHG.80).aspx
Enabling Deleted Item Recovery in Exchange 2010 and later
1
Open the Exchange Management Shell.
2
To enable recoverable items and specify the number of days deleted items are retained, enter the following command:
Set‑Mailbox ‑Identity <MailboxServer> ‑SingleItemRecoveryEnabled
$True ‑RetainDeletedItemsFor <dd.hh:mm:ss>
For <MailboxServer>, you can use the ADObjectID, alias, distinguished name (DN), domain\account, GUID, LegacyExchangeDN, SMTPAddress, or user principal name (UPN). For the length of time, dd = days, hh = hours, mm = minutes, and ss = seconds.
3
To configure single-item recovery and configure recoverable items for a mailbox, enter the following command:
Set-Mailbox ‑Identity <MailboxServer> ‑RecoverableItemsQuota <Limit>
For <Limit>, enter the maximum amount of space (for example, 15GB) that can be used before additional items cannot be stored in the Recovery Items Folder.
4
To configure single-item recovery and configure recoverable items for a mailbox database, enter the following command:
Set-MailboxDatabase ‑Identity <MailboxServer> ‑RecoverableItemsQuota <Limit>
Instructions for these procedures can be found in the relevant Microsoft Exchange documentation: http://technet.microsoft.com/en-us/library/ee364752.aspx
In addition, see Understanding Recoverable Items at: http://technet.microsoft.com/en-us/library/ee364755.aspx
Recovering items in the Outlook client
To recover items in Outlook 2007 or earlier:
1
Select the Deleted Items folder.
2
On the Tools menu, select Recover Deleted Items, and select the items from the list presented.
3
To have the items restored to your Deleted Items folder, select Recover Selected Items.
Complete instructions for this procedure can be found in the relevant Microsoft documentation. In addition, you can consult the How to Recover a Deleted Item article at: http://technet.microsoft.com/en-us/library/aa997155(EXCHG.80).aspx
To recover items in Outlook 2010 or later:
1
Select the applicable folder, such as the Inbox or a folder that you created.
2
Select the Folder tab.
3
On the Ribbon, click Recover Deleted Items, and select the items from the list presented.
4
To have the items restored to your Deleted Items folder, select Recover Selected Items.
Complete instructions for this procedure can be found in the relevant Microsoft documentation. In addition, you can consult the How to Recover a Deleted Item article at: http://office.microsoft.com/en-us/outlook-help/recover-deleted-items-HA010355039.aspx

Additional requirements for DAG, SCC/Failover Cluster, and CCR deployments

The following prerequisites must be met before you can install the Plug‑in for Exchange in a DAG, SCC/Failover Cluster, or CCR deployment:
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Microsoft Exchange DAG, SCC, or CCR environment in place: You must have a properly configured DAG, SCC, or CCR environment. SCC and CCR are only supported with Exchange Server Enterprise Edition.
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Separate NetVault Backup Server machine: The machine that is to serve as the NetVault Backup Server must be properly configured. It must exist outside the Exchange Server DAG, SCC, or CCR deployment, and it must have network connectivity to the nodes and hosts within the cluster.
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NetVault Backup Client name must match host name of Exchange Server in a DAG environment: Verify that the name specified for the NetVault Backup Client matches the host name of the Exchange Server.
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Review using NetVault Backup in cluster setup details: Dell strongly recommends that you review the topic dedicated to cluster functionality in the Dell NetVault Backup Administrator’s Guide to ensure that you understand how the information presented in the following sections works with Exchange Server DAG, SCC, and CCR functionality.
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