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KACE Systems Deployment Appliance 9.0 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Managing offline deployments Imaging Mac devices About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Re-cache drivers

Re-cache drivers

Re-caching the drivers notifies the appliance that updates have been made to the drivers.

Verify that the drivers are in the drivers/kbe_windows_x86 or the drivers/kbe_windows_x64 drivers directory before you re-cache. Re-caching drivers only scans the drivers share directory, not the drivers_postinstall directory.
1.
On the left navigation pane, click Settings to expand the section, then click Appliance Maintenance to display the Appliance Maintenance page.
NOTE: You can only update the appliance if your license is up to date. When your license expires, a message appears at the top of the page, instructing you to update your license. The License Maintenance Status field on this page indicates the state of your license. To update your license, obtain a new key from your KACE sales representative, and update it on the Registration and Licensing page. If one or more Remote Site Appliances (RSAs) are associated with this appliance, the new license key is automatically updated on those RSAs after a synchronization.
2.
Under Utilities in the Driver Recache, section, click Recache All Drivers.

Managing operating system drivers

Managing operating system drivers

Enabling the Driver Feed gets the latest drivers that the operating system requires, then you can select which drivers you want to download. The model-specific packages contain drivers for Windows scripted installations.

About Windows operating system drivers

You can run the \<your_appliance_box>\drivers_postinstall\feed_tools\copy_drivers_debug.vbs script on the device to get the system ID and manufacturer name.
The Driver Feed adds the operating system and other hardware-related drivers to the drivers_postinstall directory using the following folder structure:
Virtual devices: <OS_name>/<OS_version>/<OS_platform>/any/vmware|hyperv/. For example: /windows/7/x64/any/vmware/.
Physical devices: <OS_name>/<OS_version>/<OS_platform>/<build_version>|any/<manufacturer>/<system_ID>/. For example: /windows/7/x64/any/dell/049a/.

Enable Driver Feed for scripted installations

Enable Driver Feed for scripted installations

When you enable the Driver Feed to get the latest drivers, you can select which drivers you want to download. The appliance organizes the drivers by device model that the operating system requires for scripted installation deployments.

You can also enable the Driver Feed for sysprepped system images. For more information, see Enable Driver Feed for system images.

1.
On the left navigation pane, click Library to expand the section, then click Driver Feed.
2.
Select Choose Action > Manage Driver Feed Settings to display the Driver Feed Settings page.
3.
Select the Enable Driver Feed check box and click Save.
4.
Optional. If you want to download updated drivers as they become available, select Automatically Download Updated Drivers. To disable this option, clear the check box.
5.
Click Check for Updates.
6.
Optional: Click Cancel to close the page.
7.
Click Save.

The Driver Feed Status displays Checking for Updates. You can view the list of available driver packages on the Driver Feed page, and download and install packages to the appliance.

Enable Driver Feed for system images

Enable Driver Feed for system images

Enable the Driver Feed for sysprepped system images to get the missing drivers. You can install the drivers on the device where you captured the image, re-capture the image, then upload the image to the appliance. Quest KACE recommends using the best practices for capturing images to avoid installing drivers in system images.

For more information on the best practices for capturing images, see https://support.quest.com/kace-systems-deployment-appliance/kb/121734.

For Windows K-Images and WIM images, the Sysprepped field on the System Image Detail page indicates if an image is sysprepped.

1.
On the left navigation pane, click Deployments, then click System Images to display the Systems Images page.
3.
Under Deploy options, ensure the Use driver feed (only with Sysprepped images) check box is selected.
Optional. You can enable this option by default on the General Settings page:
b.
On the left navigation pane, click Settings > Control Panel to display the Control Panel, then click General Settings to display the General Settings page.
c.
Under Imaging Options, select the Enable driverfeed for newly captured sysprepped images check box. Selecting this option automatically adds drivers to the target system deployed with newly captured sysprepped system images.
d.
Click Save, and return to the Deploy Options on the System Image Detail page.
4.
Optional: Click Cancel to close the page.
5.
Optional: Click Duplicate to copy the image and edit it as needed.
6.
Click Save.
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