Our value in delivering services is driven by our people.
Every one of our consultants is assigned to deliver services within specific solutions based on their unique skills and experience. By allowing individuals to specialize within appropriate solution-sets and interrelated technologies, we build a level of expertise most services organizations simply cannot offer.
You can rely on our Professional Services team and our global network of service delivery partners to work with your team to:
This consultative service includes implementation and consulting service with respect to establishing of the KACE Asset Management Appliance (AMA) or KACE Systems Deployment Appliance (SMA) or KACE Systems Management Appliance (SMA).The duration of this configuration service is to be delivered in five (5) consecutive business days during one (1) business week, mutually agreed upon by Quest and the customer. KACE AMA ONSITE QUICKSTART (5 DAYS) SERVICE DESCRIPTIONKACE SDA ONSITE QUICKSTART (5 DAYS) SERVICE DESCRIPTIONKACE SMA ONSITE QUICKSTART (5 DAYS) SERVICE DESCRIPTION
The Remote Expert Assist for KACE Appliances Service helps get your solution up and running quickly and properly to begin provisioning, managing, securing, and servicing your network-connected devices.Benefits:Ensure your KACE solution is set up quickly and properlyOvercome internal resource constraintsSave valuable time with help from experts to implement your new solutionLearn best practices to ensure you are using the solution to its fullest potential Remote Expert Assist for KACE Appliances Service DatasheetRemote Expert Assist for KACE Appliances Service Description
The KACE Advanced Reporting and MYSQL per Hour is a custom SQL scripting service focused specifically on the custom reporting capabilities of the KACE appliances for projects which are not expected to require more than 2 man hours of programming efforts in accordance with this Service Description (“Service Description”). Examples of the Service include, but are not limited to, creation of reporting capabilities (beyond built-in reporting capabilities of the appliance) for patch distribution and software inventory. KACE ADVANCED REPORTING AND MYSQL PER HOUR SERVICE DESCRIPTION
The KACE Health Check will help you identify potential issues with your KACE deployment and find ways to remediate them quickly for ongoing top performance of your solution. During the health check, our support engineers provide a technical assessment of your KACE deployment to identify and prioritize system improvements. We will share expert knowledge with your IT staff members to make sure everyone is aware of the full potential of your solution and, ultimately, to ensure that your deployment is working as efficiently as possible. Benefits:Gain a complete picture of your KACE environment by reviewing support case historyUncover current...
The KACE Systems Deployment Appliance 10 Day Optimized Deployment Consulting Service helps you build a working scripted task sequence to perform client deployments. Whether your team lacks technical scripting skills or may not have time to image or migrate data, our subject matter experts help you through this process using our tested deployment methodology. Our team helps you quickly configure the appliance for optimized deployment, allowing for greater multitasking, faster deployment times, automated and efficient data migration, and a method of utilizing minimal network infrastructure in order to maximize your return on investment...
The KACE Systems Deployment Appliance (SDA) Remote QuickStart service provides remote assistance to help get your solution up and running quickly to begin imaging and provisioning your network-connected devices. Whether your team lacks the technical expertise or may not have time to deploy and configure your solution, our KACE subject matter experts guide you through the implementation process using our time-tested implementation methodology. With a KACE solution quickly and efficiently implemented into production, your IT teams are ready to utilize all the Systems Deployment Appliance features from automating imaging and deployments, to...