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Displaying 1-25 of 422
I have forgotten my password. What do I do now? (116145)

See below for a list of different password options for KACE support and your appliance. If you have.. Then... Forgotten your password for opening Dell KACE Tickets at support.kace.com. Use the password reset form. A new password will be emailed to you at the address on file. ...

Product(s): KACE Systems Deployment Appliance, KACE Systems Management Appliance
Last Updated On: 8/21/2017
(0 Ratings) 1274 views
Single bit ECC errors were detected on the RAID controller (114963)

When booting up a physical KACE appliance, a message appears during POST that 'Single-bit ECC errors were detected on the RAID controller.'. There is an issue occuring with the RAID controller and it may need to be replaced. ...

Product(s): KACE Systems Deployment Appliance, KACE Systems Management Appliance
Last Updated On: 8/17/2017
(1 Ratings) 10138 views
Advance notice of SDA downloads and documentation removal (232037)

All downloads and documentation of KACE Systems Deployment Appliance (SDA) versions 4.1 SP1 and older will be removed from our websites effective 11/1/2017. KACE SDA 4.x will continue to be supported according to ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 8/17/2017
(0 Ratings) 16 views
Potential issues after upgrading to KACE SDA 4.1 SP1 (230798)

After upgrading the KACE Systems Deployment Appliance (SDA) to 4.1.1148, you may encounter one of the below issues: K2-6730 - On Windows 7 and higher images, the initial post-installation tasks may run before the autologon ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 8/11/2017
(1 Ratings) 341 views
K2000 Upgrade Path (213166)

The Quest KACE Systems Deployment Appliance (K2000) upgrade path from 3.3 GA to the current version. Please follow our normal recommended upgrade steps: Review the release notes and make any necessary preparations ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 8/11/2017
(0 Ratings) 3433 views
The system cannot find the file specified (231973)

When PXE booting a machine to a Remote Site appliance (RSA), a script error occurs. An error has occurred in the script on this page. Line: 290 Char: 9 Error: The system cannot find the file specified. Code: 0 URL: file:///Y:/hta/kacelib.js. ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 8/9/2017
(0 Ratings) 22 views
K2000 - Troubleshooting Driver Issues in KBE (Example error 1231) (119771)

K2000 - Troubleshooting Driver Issues in KBE (Example error 1231). ERROR: Unable to determine server IP address. Check DHCP options and network drivers. WARNING: Using hardcoded K2000 IP address as fallback X:\windows\system32>set /p KBOX_IP= 0. ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 8/7/2017
(2 Ratings) 11390 views
How To Contact QUEST KACE Professional Services (176023)

How to contact QUEST KACE Professional Services (fee based - paid customized configuration of the appliance). The QUEST KACE Professional Services Team can assist, for a fee, with configurations of your Service Desk ...

Product(s): KACE Systems Deployment Appliance, KACE Systems Management Appliance...
Last Updated On: 8/7/2017
(0 Ratings) 2657 views
LDAP Authentication Examples (111384)

This article shows some examples for LDAP authentication, such as excluding inactive users, and specifying a group of users. Filter for the membership of CN=Domain Users, excluding inactive users. (&(objectCategory=user)(!( userAccountControl:1.2.840.113556.1.4.803:=2))). ...

Product(s): KACE Systems Deployment Appliance, KACE Systems Management Appliance
Last Updated On: 8/4/2017
(0 Ratings) 5986 views
License is expired and activation status is "Usage Exceeded" (111275)

You receive an error message that states your license is expired and the activation status is "Usage Exceeded," with a known valid license key. More than three instances of the KACE appliance has been deployed with the license key in question. ...

Product(s): K1000 Virtual Per Node, KACE Asset Management Appliance, KACE Systems...
Last Updated On: 8/4/2017
(0 Ratings) 7611 views
How to establish a Tether connection with KACE Technical Support (111232)

KACE Engineers may need to access your KACE appliance remotely to access your web admin, server console, SMTP server, database, and log files to resolve technical issues based on your appliance settings. Prerequisites: ...

Product(s): K1000 Virtual Per Node, KACE Asset Management Appliance, KACE Systems...
Last Updated On: 8/3/2017
(1 Ratings) 16818 views
PowerShell Post install tasks (132013)

Powershell scripts will not run on the K2000 as a post install task. Task engine interprets .exe as an attachment to the task and appends the path to the command line. Typically you would attach the .ps1 script to the task and run it using the following commandline: ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 8/3/2017
(3 Ratings) 5814 views
Linked Appliance Connection Error (124693)

The 'Manage Linked Appliance' page diplays connection errors for one or more Linked Appliances under the 'Status' column. A connection can not be made to the Linked Appliance. These instructions will refer to the target linked ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/28/2017
(0 Ratings) 9673 views
Windows Post Installation tasks run prior to first login (231267)

In Systems Deployment Appliance (SDA) version 4.1.1148 (4.1SP1), post-installation tasks run prior to the first login for Windows 7 and higher image deployments. This has the potential to cause issues with tasks being deployed ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/27/2017
(0 Ratings) 269 views
Regarding Windows 10 and KACE SMA / SDA Appliances (231264)

Microsoft is making many changes to several aspects of their Windows operating system for Windows 10, including the monthly patch rollup functionality and the different service branches: Long Term Servicing Branch (LTSB), Current Branch for Business (CBB), and Current ...

Product(s): KACE Systems Deployment Appliance, KACE Systems Management Appliance
Last Updated On: 7/26/2017
(0 Ratings) 55 views
How to setup Infoblox PXE to work with the K2000 Deployment Appliance (155657)

How to setup Infoblox to work with the K2000 Deployment Appliance? Infoblox don't use DHCP but BOOTP. Infoblox PXE requirements don't use the DHCP options. In order to get the DHCP options configured they use the BOOTP. ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/26/2017
(2 Ratings) 2528 views
Freeing Up Disk Space on the K2000 (122990)

Here are some suggestions to consider when trying to free up space on the K2000 appliance. Copy any exported packages in the Restore share to another location and delete them from the Restore share. Go into the Petemp ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/26/2017
(0 Ratings) 6052 views
How to enable a new license with KACE Appliances (231418)

Now and then it is nessesary to replace the license because more nodes need to be licensed, additional features or the license has been expired. This does not affect a newly deployed appliance and entering the license key here ...

Product(s): KACE Systems Deployment Appliance, KACE Systems Management Appliance...
Last Updated On: 7/20/2017
(0 Ratings) 63 views
Windows 10 version 1703 no longer accepts multiple auto-logon instructions on the "unattend.xml". (230791)

Autologon feature does not work anymore due to the change Microsoft included within Windows 10 v1703. Same answer file with this instruction would be processed appropriately on Windows 10 v1607. This is now disabled for deployments in v1703. ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/19/2017
(3 Ratings) 354 views
Unable to capture a Mac ASR image if CoreStorage is enabled (230345)

A Macintosh ASR image capture will "Complete successfully" with a 0B image uploaded and display the below errors. disk0s2 is a FileVault or Fusion Drive physical volume asr: image scan failed - No such file or directory. The ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/18/2017
(0 Ratings) 19 views
K2000: Installation Instructions for the Remote Site Appliance (111359)

Remote Site Appliances (RSA) allow you to network boot computers for recovery and deployment on the Local Area Network (LAN) in a remote location. Remote Site Appliances are read only. This article explains how to install ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/14/2017
(0 Ratings) 19561 views
Image captures on an RSA fail immediately when linked with hostname (231271)

Image capture fails immediately with a dialog stating Start Capture Failed when attempting to capture an image on a KACE Remote Site Appliance (RSA) at version 4.1.x. The RSA is unable to reach the Systems Deployment ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/14/2017
(0 Ratings) 20 views
KACE Kontinuing Education (KKE) Recording: K2000 Remote Site Appliance (RSA) Updates & Migration (215641)

What's new in K2000 v4.0? Exciting enhancements to the K2000 Remote Site Appliance (RSA)! Watch the video to learn how to update to the latest RSA version and migrate data from existing RSAs. KKE, KACE K2000, What's ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/11/2017
(1 Ratings) 1573 views
KACE Kontinuing Education (KKE) Recording: K2000 Native UEFI PXE Network Booting (215635)

What's new in K2000 v4.0? PXE (network) booting UEFI-based devices! Watch the video to learn how. A written guide for configuring DHCP for BIOS and UEFI PXE boot is available on this KB article. Please note that the below ...

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/11/2017
(9 Ratings) 4044 views
KACE Kontinuing Education (KKE) Recording: K2000 Deployment Improvements (215640)

What's new in K2000 v4.0? Dramatic improvements to image deployment! Watch the video to learn how. KKE, KACE K2000, What's New, Capture, Capturing, Deployment, Image, Imaging, Speed, Hyper-V, Remote Site Appliance (RSA)

Product(s): KACE Systems Deployment Appliance
Last Updated On: 7/11/2017
(1 Ratings) 1045 views