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NetVault 13.0.1 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Registering tenant

NetVault allows the MSP administrator to register tenants. All tenant users must be in active directory under respective groups.

Once a tenant is registered and tenant’s AD groups are associated with tenant, new default client-group is created and assigned to tenant for default (automatic) client association. All the users that are part of tenant’s AD group get associated with tenant’s account, and defines the resources that tenant users can access within NetVault.

For more information on registering tenant, see, Adding tenants.

Logging in to NetVault

Logging in to NetVault

The following options are available for logging in to the NetVault Core:

•
Active Directory Domain (AD) user
•
OpenLDAP Directory Services user
•
Samba Active Directory user]
•
Microsoft Azure Active Directory (Azure AD) user
 
* 
NOTE: You must be logged-in with Administrator privileges on Windows-based systems and root user privileges on Linux- and UNIX-based systems to run NetVault.

For more information about logging in using AD, see Integrating Active Directory with NetVault.

Before logging in with the Azure AD option, register NetVault in the Azure portal and then configure Azure AD in NetVault. For more information, see Using Azure Active Directory as an identity provider.

To log in to NetVault:
1
Open a browser window. In the address bar, type:
https://<machine-name>:8443
Press Enter.
2
In the Login dialog box, complete one of the following options:
•
To log in using NetVault local or Domain user credentials, type your user name and password, and then click Sign In.
 
* 
NOTE: There are two predefined user accounts in NetVault:
•
admin: The administrator account for NetVault.
•
default: A standard user account that can be used to perform various internal operations in NetVault. This user cannot access NetVault using WebUI.

After installing NetVault, you can use the admin user account to log in to NetVault. By default, no password is assigned to these user accounts. However, after the first login you must set password for the admin user. For more information about NetVault user accounts, see Managing user and group accounts.

•
To log in using Azure AD credentials, click Sign in with Azure AD, enter the appropriate credentials, and then click Enter.
After you log in, the WebUI opens the Server Monitor page in your browser window.

Overview of NetVault WebUI

The NetVault WebUI consists of the Header pane, Navigation pane, and Operations pane.

Figure 2. NetVault WebUI home page for MSP admin

Figure 3. NetVault WebUI home page for tenant admin and tenant user

The following table provides a brief description of the WebUI panes:

 
Table 2. NetVault WebUI panes
Pane
Description

Header pane

This pane includes the following items:

•
Video icon: Provides access to the video tutorial for the currently loaded page. The link opens in a new browser window or tab.
•
Language: Displays the list of available languages from which you can select the display and input language for NetVault WebUI.
This option does not change the locale setting for NetVault. To change the locale for NetVault, see Changing language and locale settings.
•
Settings icon: Displays the list of options to change Application Settings, Clear NetVault cache, and Clear NetVault UI Preferences.
Application Settings
To change the Application Settings (Navigation, Color Palette, Show Actions as, Time Formatting and Default Table Pagesize) for NetVault WebUI, follow these steps:
a
In the header pane of NetVault WebUI, click the Settings icon and select Application Settings. Application Settings drawer is displayed on the right- side of the page. Configure the following options:
•
Navigation: To remove the auto-hide setting of navigation bar in the NetVault WebUI, clear the Auto-hide Navigation Drawer check box. By default, the navigation bar is set to auto-hide.
•
Color Palette: To change the color theme of NetVault WebUI to dark theme, select the Dark theme. By default, the NetVault WebUI is displayed in Light theme.
•
Show Actions as: To view the Actions option as a page-level and table-level context menus, select Context menus. By default, the action options are displayed as buttons on bottom of the NetVault WebUI pages.
When you select the Context Menus option, the page-based action buttons on the bottom of the page are replaced with a context menu shown as Horizontal Ellipsis icon at the top of the page (after the page title). Also, the table-based actions are shown in the ‘Actions’ column in the table. Click the Horizontal Ellipsis icon and select the required action.This option is applicable to some of the NetVault WebUI pages.
•
Time Formatting: To change the time format, select 12-hour or 24-hour format from the application settings. By default, the application sets 24-hour time format from the server settings. Change the time format in following ways:
•
12-hour (AM/PM): Sets 12-hour (AM/PM) format of the NetVault WebUI.
•
24-hour: Sets 24-hour format for the NetVault WebUI.
NetVault applies time format configuration changes to all sections of NetVault WebUI except for report based features.

 
•
Default Table Pagesize: To change the default page size for tables in NetVault WebUI click the Default Table Pagesize drop down. If you have already configured the page size for respective tables from Table Settings, then these settings supersedes Application settings. By default, the application sets the page size to Auto from the server settings. You can change NetVault WebUI page size to the following options or you can manually enter page size number:
•
25: Sets the page size to display 25 records in a table.
•
50: Sets the page size to display 50 records in a table.
•
100: Sets the page size to display 100 records in a table.
•
500: Sets the page size to display 500 records in a table.
•
1000: Sets the page size to display 1000 records in a table.
b
Click OK.
You can select the preferred setting and persist it over browser sessions. To add server configuration defaults for Navigation pane, UI theme for NetVault WebUI, Show Actions as, Time Formatting, and Default Table Pagesize settings, see Configuring NetVault WebUI default settings.
Clear NetVault UI Preferences
To remove the NetVault user interface preference information (such as application, page, and table settings) stored within the browser, follow these steps:
a
In the header pane of NetVault WebUI, click the Settings icon and then click Clear NetVault UI Preferences.
b
In the confirmation dialog box, click OK.
•
Information icon: Shows the About dialog box.
•
User: Displays the user icon and user name. To quit NetVault, move the pointer over the area, and click Sign Out.

Navigation pane

This pane provides links to set up, manage, and monitor various aspects of NetVault. The navigation links are organized into the following sections:

•
Monitoring
•
Jobs
•
Reporting
•
Configuration
•
Help

For more information about this pane, see Navigation pane.

Operations pane

This pane is the main area where you perform all NetVault operations. The Operations pane loads various WebUI pages depending on the item you select in the Navigation pane.

Navigation pane

To view the Navigation pane, move the pointer over the icon in the Header pane. The Navigation pane is displayed. To hide the Navigation pane and increase the Operations pane area, move the pointer away from the icon. You can set the option to automatically hide or lock the Navigation pane in NetVault WebUI.

To lock the Navigation pane:
1
In the header pane of NetVault WebUI, click the Settings icon and select Application Settings. Application Settings drawer is displayed on the right- side of the page.
2
In the Navigation section, clear the option ‘Auto-hide Navigation Drawer’. By default, the Navigation pane hides automatically when you move the pointer away from the icon for the navigation pane.
3
Click OK.
Figure 4. NetVault WebUI navigation pane for MSP admin, tenant admin and tenant user

The following table provides a brief description of the links available in the Navigation pane.

 
Table 3. Navigation pane
Section
Item
Description

Monitoring

Server Monitor

Opens the Server Monitor page.

Use this page to view the overall status of your NetVault Server. The Activity Chart shows the data transfer rate for jobs and the number of active jobs. You can also view the events that occurred during the selected time window.

For more information, see Monitoring the NetVault Server.

 

Dashboard

Opens the Dashboard page.

Use this page to view the overall statistics of the NetVault. For more information, see Managing NetVault dashboard.

 

Job Calendar

Opens the Job Calendar page.

You can view your jobs for a month, a week, or a day on a calendar. It can be helpful to view your jobs in the calendar format to ensure that there are no scheduling conflicts. For more information, see Viewing job calendar.

 

Job Status

Opens the Job Status page.

Use this page to monitor the progress and status of your jobs. You can also use the page to manage your jobs and perform various job-related tasks, such as canceling a job, stopping or restarting a job, viewing job logs, or removing a job schedule. For more information, see Managing jobs.

 

Device Activity

Opens the Device Activity page.

Use this page to monitor data flows and data transfer rates for devices that are in use. For more information, see Monitoring device activity.

 

View Logs

Opens the View Logs page.

Use this page to view the current log messages. You can also use this page to perform various log-related tasks, such as downloading, exporting, or deleting log messages. For more information, see Monitoring logs.

 

View Events

Opens the View Events page.

Use this page to view events logs for NetVault. For more information, see Viewing event logs.

 

Deployment Task Status

Opens the Deployment Task Status page.

Use this page to monitor the progress and status of push installation tasks. The page shows the summary of current and completed tasks in the form of bar charts and provides the progress information for individual machines. For more information, see Monitoring deployment tasks.

Jobs

Create Backup Job

Starts the backup job wizard.

For more information about creating and scheduling backup jobs, see Creating backup jobs.

Create Restore Job

Starts the restore job wizard.

For more information about creating and submitting restore jobs, see Creating restore jobs.

You can also use this page to perform index management tasks. For more information, see Managing online backup indexes.

Manage Sets

Opens the Set Management page.

Use this page to view, modify, or delete existing sets. For more information, see Managing sets.

Manage Job Definitions

Opens the Manage Job Definitions page.

Use this page to view, modify, or remove job definitions. For more information, see Managing job definitions.

Manage Policies

Opens the Policy Management page.

Use this page to create and manage policy-based backups. For more information, see Managing policies.

Explore Storage

Opens the Explore Storage page.

Use this page to explore and manage disk- and tape-based storage media. You can also use this page to perform various media-related tasks, such as labeling media, scanning media, blanking media, or write-protecting tapes. For more information, see Managing storage media.

Reporting

View Reports

Opens the View Reports page.

Use this page to access the predefined reports. For more information about these reports, see Available reports. You can do the following: view reports, customize report views, send reports by email, and export reports to PDF files. For more information, see Reporting in NetVault.

Job History

Opens the Job History page.

Use this page to view completed jobs. You can also use this page to view or modify job definitions. For more information, see Viewing job history.

Configuration

Guided Configuration

Starts the NetVault Configuration Wizard.

The wizard guides you through the various aspects of setting up your backup system. You can use the wizard to install client and plug-in packages, add clients, configure devices, and create backup jobs.

For more information, see Using the configuration wizard.

 

Manage Clients

Opens the Manage Clients page.

Use this page to add and manage clients, client groups, and virtual clients. For more information, see Configuring clients and Working with client clusters.

 

Manage Devices

Opens the Manage Devices page.

Use this page to add and manage disk- and tape-based storage devices. For more information, see Managing storage devices.

 

Users and Groups

Opens the Manage User and Groups Accounts page.

Use this page to create and manage user and group accounts, create user notification profile, and set user password policy. If your environment uses Active Directory (AD), you can also use this page to integrate AD users with NetVault, as well as manage user groups. For more information, see Managing user and group accounts.

 

Catalog Search

Opens the Catalog Search Configuration page.

Use this page to configure and manage catalog search service on NetVault Server running on Windows and Linux operating systems. For more information, see Managing catalog search.

 

Change Settings

Opens the NetVault Server Settings page.

Use this page to customize the NetVault system and change default settings for the NetVault Server.

Use the Choose Machine button at the bottom of the page to access settings for NetVault Client machines.

For more information, see Configuring default settings for NetVault.

Help

Documentation

Provides access to the product documentation. The link opens in a new browser window or tab.

Video and Tutorials

Provides access to the video tutorial page. The link opens in a new browser window or tab.

 

Support Diagnostics

Opens the Support Diagnostics page.

Use this page to download the detailed information of your NetVault environment to your local machine or upload the diagnostic data corresponding to a SR number and provide it directly to Quest Technical Support for further analysis. For more information, see Managing diagnostic data.

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