QoreStor 6.1.0 - User Guide

Getting Started With the Global View Cloud Portal

Before registering your QoreStor system(s) with the Global View Cloud Portal, you must have at least one user account and one organization. Follow the steps below to complete the initial configuration:

1. Access the Global View Cloud Portal at https://QuestQoreStor.com.
2. If you have a Quest Support login, enter your user name and password. Otherwise, click Sign up for a new account and complete the dialog.
3. On the Global View Portal portal, under Organizations, click Add.
4. Enter a name for the Organization.
5. Click Add.

Registering QoreStor with the portal

In order to register your QoreStor or DR Series system with the Global View Cloud Portal, you must have an account on the portal and at least one Organization configured.

To register QoreStor

1. On the Global View Cloud Portal, select the organization to which you want to add a QoreStor system.
2. Click Register Asset.
3. Click Generate registration token. Click the copy icon to copy the token to your clipboard or other wise record the token.
4. On your QoreStor system navigation menu, click Management.
5. In the Registration section, read the registration rules and select I have read and accept the rules.
6. Click Register.
7. Paste or enter the token generated above. Click Register.

Enabling Remote Management

Once a QoreStor system is registered with the Global View Portal, you have the option of enabling remote management, which allows management and configuration of a QoreStor system through the Global View Portal.

To enable remote management

1. On your QoreStor system navigation menu, click Management.
2. In the Remote Management section, click Enable.

Viewing and using the GlobalView page

The Global View Cloud Portal displays a convenient view of the operating statistics for all of the QoreStor and DR Series systems that you have added. On this page, you can monitor the status of and easily navigate to the QoreStor and DR Series systems that you have added to the Global View Cloud Portal. Using the portal makes it easy to navigate to a different system in your enterprise without having to log out and log on by using new browser sessions.

To view and use the Global View Cloud Portal, follow these steps.

1. To view the GlobalView Cloud Portal, enter the URL ( https://QuestQoreStor.co) in a supported browser and log in.
2. In the Organizations list, click the desired organization. The GlobalView Assets page is displayed, showing a summary and a list of assets that have been added to GlobalView.

   This list includes all of the systems in GlobalView and provides a high-level status. By default, assets are listed alphabetically by host name. You can sort the list by a clicking the column header, which toggles between ascending and descending order. This sort order is retained if you leave the page and return later. The following table describes the information displayed in the asset list.

   Column	Description
   Asset Type	Describes the type of system (QoreStor or DR Series system) listed.
   Host name	Lists the host name of the system
   Service tag	For QoreStor systems, this column lists the System ID. For DR Series systems, it lists the Service Tag.
   Product model	Lists the model of the asset.
   System state	Lists the current state of the system (such as Operational Mode or Manual Intervention Required)
   Alerts	Displays the alert count. You can click the number to navigate to the Alerts page.
   Diags	Displays the number of generated diagnostic bundles available.

3. To view more detailed information on a specific system, click Details. This action provides the following views:

   View	Description
   Dashboard	Provides a condensed view of the QoreStor dashboard containing charts for Capacities, Storage savings, Throughput, and System usage. The charts can be configured to show data for the previous three hours, the previous day, week or month, or for a custom date range.
   Storage Groups	Lists the configured storage groups and containers and key data points for each.
   Alerts	Lists generated alerts
   Diagnostics	Provides details about generated diagnostic bundles as well as a direct download link.

4. To manage a QoreStor system, find the system in Global View Cloud Portal Assets page. Click Manage. A cloud-enabled version of the QoreStor UI will be displayed, providing management and configuration options as documented in this User Guide.

   NOTE: Remote Management must be enabled on each QoreStor system before you can manage the system through the GlobalView Cloud Portal. Refer to Enabling Remote Management for information.