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QoreStor 6.1.0 - User Guide

Introducing the QoreStor documentation Introducing QoreStor Setting up your QoreStor system Configuring QoreStor settings Managing containers Managing storage groups Managing replications Managing Users Managing QoreStor Remotely Monitoring the QoreStor system Support, maintenance, and troubleshooting

Deleting a Diagnostics Log File

To delete an existing diagnostics log file from the Diagnostics summary table on the Diagnostics page, complete the following:

  1. Select Diagnostics.
  2. Click Select to select the diagnostics file you want to delete, and click Delete.
  3. Click OK to delete the selected diagnostics log file (or click Cancel to display the Diagnostics page).

Troubleshooting error conditions

To troubleshoot error conditions that disrupt your normal QoreStor operations, complete the following:

  1. Generate a QoreStor diagnostics log file bundle if one has not already been automatically created.

    For more information, see Generating a diagnostics log file .

  2. Check the system alert and system event messages to determine the current status of your QoreStor system.
  3. Verify if the QoreStor system has recovered or whether it has entered into Maintenance mode.
  4. If you cannot resolve the issue using the information in this QoreStor documentation, contact Quest Technical Support.
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